Do you have a question about the Jarvis and is the answer not in the manual?
Questions and answers
Renee Cho
March 24, 2025
I performed the reset and now my desk will not move at all when I press the controls
1 comments:
Mr. Anderson
March 24, 2025
Your Fully Jarvis desk may not be moving after performing a reset due to one of the following reasons:
1. Lower Limit Restriction – If a lower height limit is set, the desk may not move beyond that point. You may need to restore default limits by pressing the M button, releasing it, and then pressing and holding it again until “555” appears on the display.
2. Reset Procedure Not Completed Properly – Some issues require a full reset where the legs retract completely. Ensure there is enough clearance below the desk to allow this.
3. Connection Issues – Even if the outlet works, double-check that all cables are securely connected and no wires are crimped or bent.
4. Handset Malfunction – If the up/down handset feels unresponsive, it may not be functioning properly. Try pressing and holding the buttons firmly.
If none of these steps work, contacting Fully customer service may be necessary.
Cautions and Use Before starting Specs In the box Assembly Setup Custom settings Troubleshooting Reset procedure Using your own desk top Contact...
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This Jarvis height adjustable desk has electric motors and is de- signed for use in dry work environments only. This Jarvis desk is adjustable so it can be positioned at an optimal ergonomic height. Any extracurricular use is at user’s own risk.
In order to accommodate a broad range of desk top sizes, we offer Narrow the Jarvis frame in a Narrow Version (for Jarvis desk tops 30” - 42”) and a Wide Version (for Jarvis desk tops 48” -78”). There are a few small differences in the way the two are assembled, so we’ve made things as clear as possible by splitting...
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If you have a 30-42” Jarvis desk top, follow the Narrow steps. Narrow - In the Box Lifting Column x2 Narrow Frame End x2 Foot x2 Right Side Bracket Left Side Bracket Narrow Center Rail x2 Control Box Memory or Simple Handset...
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If you have a 48”-78” Jarvis desk top, follow the Wide steps. Wide - In the Box Wide Frame End w/ Control Lifting Column x2 Wide Frame End Box Bracket Foot x2 Right Side Bracket Left Side Bracket Wide Center Rail x2...
Narrow Assembly step 1 Small Machine Screw x4 Lifting Column x1 Narrow Frame End x1 Insert one of the Lifting Columns (either one; they’re the same) into one of the Frame Ends (also the same) as shown above. To secure the Frame End to the leg, thread four (4) of the Small Machine Screws into the holes as shown, but do not tighten them all the way.
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Wide Assembly step 1 Wide Frame End Small Machine Screw x4 Lifting Column x1 w/ Control Box Bracket Insert one of the Lifting Columns (either one; they’re the same) into the Frame End with the Control Box Bracket. To secure the Frame End to the leg, thread four (4) of the Small Machine Screws into the holes as shown, but do not tighten them all the way.
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Narrow Assembly step 2 Step 1 Assembly Right Side Bracket Large Machine Screw x2 Select the Right Side Bracket. The two tabs on the Side Bracket will slot into the Frame End, around the Lifting Column. Use two of the Large Machine Screws to secure the Side Bracket. As before, don’t tighten all the way until both screws are in place and then tighten completely.
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Wide Assembly step 2 Large Machine Screw x2 Step 1 Assembly Right Side Bracket Left Side Bracket Decision Decide if you want your height-adjustment handset on the left side or the right side Point: of your finished desk. Choose the corresponding Left or Right Side Bracket.
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Jarvis Desk Top If your desk top’s pre-drilled holes have metal inserts, you will need to use the Ma- chine Screws packaged with the Jarvis desk top to secure the frame; otherwise use Important four (4) of the Wood Screws to attach the leg assembly to the desk top.
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If your desk top’s pre-drilled holes have metal inserts, you will need to use the Ma- Important chine Screws packaged with the Jarvis desk top to secure the frame; otherwise use the Wood Screws to attach the leg assembly to the desk top.
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Narrow and Wide Assembly step 5 Center Rails x2 Slide the Center Rails into the Frame End attached to the desk top, so that the midpoint mark is facing up, and the cut-out slots are facing inwards. Slide the right leg assembly onto the other end of the Center Rails (your left-hand side).
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Narrow Machine Screw x4 Wood Screw x4/5 Wood Screw x4 Machine Screw x4/5 included w/ Jarvis Desk Top included w/ Jarvis Desk Top Frame End with Control Box Bracket uses 4 screws (Wide Frame End w/ Control Box Bracket shown) Secure the Right Leg Assembly with the remaining screws.
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Narrow and Wide Assembly step 7 Small Machine Screw x8 Center the labeled midpoint marks on both Center Rails between the two Frame Ends, and use eight (8) of the Small Machine Screws to lock the Center Rails down firmly. Skipping this step will result in stability issues.
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If you haven’t already, now is a great time to decide which side you want your handset on. If you have a Jarvis desk top, there will be pre-drilled holes for attaching your handset along the front of the desk top, on both the left and right sides. Keep in mind that when you turn your desk over, the...
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Connect the Handset to the Control Box via the socket labeled HS. Connect the Power cable via the power socket. Cable management: Cable Clips work best adhered directly to the Jarvis metal frame. Plus, it just looks cleaner. Route your power cord towards the side of your...
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HS. Connect the Power Cable via the power socket. Cable management: Cable Clips work best adhered directly to the Jarvis metal frame. Plus, it just looks cleaner. Route your power cord towards the side of your Pro Tip: nearest wall outlet, or, better yet, use a cable management tray for optimal cable taming goodness.
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Narrow and Wide assembly step 10 Foot x2 Large Machine Screw x8 Loosely attach a (desk) Foot to the bottom of each Lifting Col- umn, using four (4) Large Ma- chine Screws per Foot. Once all the screws are in place, tighten them down the rest of the way in an X pattern.
Setup Initial calibration Before you start using your desk normally, you’ll need to get all the parts synced. Don’t worry, it’s easy. With Standard Up-Down Handset 1. Press and hold the DOWN button for about 10 seconds. Release. 2. Press and hold the DOWN button again, this time until the desk first lowers slightly, then rises slightly, and finally stops.
Custom settings for Memory Preset Handset Lock your desk If you have a Memory Preset handset, your desk can be locked in place at any height, either as a safety precaution, or just to keep your friends from messing with your settings. It unlocks just as eas- ily, but we recommend guarding that secret.
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Set custom upper and lower height limits By default, the Jarvis frame and handset are set to allow the maximum range of motion, from a fully retracted Lifting Column, to a fully extended one. If you would like to set a higher minimum height, or a lower maximum height, you can do that! Before starting, make sure the desk is plugged in, and the LED display is showing a number.
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Toggle between One Touch and Constant Touch presets Our programmable handsets allow your desk to remember your favorite height settings. By default, if you press and release a memory preset button, the desk will move on its own to the programmed height.
A note regarding the anti-collision feature The Jarvis desk is programmed with an automatic collision detection system: If your desk is in mo- tion, and it detects that it has run into a stationary object, it will automatically stop moving, pause briefly, and then move about one inch in the opposite direction before halting completely.
Front-to-back position: The Jarvis foot is 26.5” long. In order to prevent the foot from extending beyond the front of the desk top, we do not recommend using a top that is less than 27” deep. The front-most screw hole of the Side Bracket should be at least 6.75”...
6. Indent the center point of each hole with the tip of a phillips head screwdriver — this is more accurate and permanent than using a marker or pencil. 7. Disassemble the frame components and return to the standard assembly instructions on page 3. 2” 2” 6.75” Contact Fully Portland, Oregon 97214 888-508-3725 support@fully.com www.fully.com...
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Desks, chairs, & things to keep you moving version 90.014.01.0264v.h...
Need help?
Do you have a question about the Jarvis and is the answer not in the manual?
Questions and answers
I performed the reset and now my desk will not move at all when I press the controls
Your Fully Jarvis desk may not be moving after performing a reset due to one of the following reasons:
1. Lower Limit Restriction – If a lower height limit is set, the desk may not move beyond that point. You may need to restore default limits by pressing the M button, releasing it, and then pressing and holding it again until “555” appears on the display.
2. Reset Procedure Not Completed Properly – Some issues require a full reset where the legs retract completely. Ensure there is enough clearance below the desk to allow this.
3. Connection Issues – Even if the outlet works, double-check that all cables are securely connected and no wires are crimped or bent.
4. Handset Malfunction – If the up/down handset feels unresponsive, it may not be functioning properly. Try pressing and holding the buttons firmly.
If none of these steps work, contacting Fully customer service may be necessary.
This answer is automatically generated