Valcom V-2001A User Manual page 6

SYMPTOMS
1. No output to speakers
2. No music output
3. No warble tone output
4. No single tone output
NOTE: The contact closure operation of the V-2001A can be tested with a length of wire connected between
the two terminals of either the UNA/warble or clock/steady tone inputs.
Valcom, Inc. warrants its products to be free from defects in materials and workmanship under conditions of normal
use and service for a period of one year from the date of shipment. The obligation under this warranty shall be limited
to the replacement, repair or refund of any such defective device within the warranty period, provided that:
1. inspection by Valcom, Inc. indicates the validity of the claim;
2. the defect is not the result of damage, misuse or negligence after the original shipment;
3. the product has not been altered in any way or repaired by others and that factory sealed units are
unopened (a service charge plus parts and labor will be applied to units defaced or physically damaged);
4. freight charges for the return of products to Valcom are prepaid;
5. all units 'out of warranty' are subject to a service charge. The service charge will cover minor repairs (major
repairs will be subject to additional charges for parts and labor).
This warranty is in lieu of and excludes all other warranties, expressed or implied and in no event shall
Valcom, Inc. be liable for any anticipated profits, consequential damages, loss of time or other losses
incurred by the buyer in connection with the purchase, operation or use of the product.
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged
condition, the carrier should be notified immediately. Claims for such damage should be filed with the carrier involved
in accordance with the F.O.B. point.
5614 Hollins Road
Roanoke, VA 24019-5056
Phone: (540) 563-2000
FAX: (540) 362-9800
TABLE 1: TROUBLESHOOTING CHART
A. Check for the presence of audio on the page outputs of the V-2001A during a
page using a test set. Refer to installation section for connection information.
B. Check AC line fuse on V-2001A.
A. Using a test set, check for music on the music input terminals.
B. Check that speakers are connected to "page + music" outputs.
A. If a contact closure is provided by the telephone system, use an Ohm meter to
check the continuity of the contact closure when the contact closure accesses
the unit.
B. If ringing is used, with an AC Volt meter, check for the presence of ring voltage
when a call is ringing into the telephone system.
C. Check selector switches (SW2 and SW4).
A. Using an Ohm meter, check the contact closure on the device that is to operate
the single tone.
B. Check selector switches (SW2 and SW4).
VALCOM LIMITED WARRANTY
Headquarters:
Valcom, Inc.
PROBABLE CAUSES AND SOLUTIONS
In Canada
CMX Corporation
35 Van Kirk Drive #11 and 12
Brampton, Ontario L7A 1A5
Phone: (905) 456-1072
FAX: (905) 456-2269
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