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BESV JTR User Manual

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BESV JTR
User Manual
Version: V.1.0

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Summary of Contents for BESV JTR

  • Page 1 BESV JTR User Manual Version: V.1.0...

  • Page 2: Table Of Contents

    Register your JTR ............................7 Before your first ride ............................7 Before every ride ............................7 Safety Notes ..............................8 BESV JTR At A Glance ........................9 BESV JTR Bike Parts ............................9 HMI (Human Machine Interface) Overview....................10 Smart Connectivity........................11 Enhanced Ride ............................. 11 OTA (Over-the-Air) Firmware Update ......................
  • Page 3 BESV JTR User Manual Warning Code Alert Signs ........................26 Warning Codes ............................. 27 Error Codes ..............................29 Other Troubleshooting ..........................33 Warranty ............................. 37 Specifications ..........................37 Contents...

  • Page 4: Introduction

    For your safety and for avoiding damages to your bike, please make sure your pedelec is used according to its intended use. BESV JTR is designed to be a gravel pedelec. Please ride your bike under suitable conditions. If you have other needs, such as downhill riding, please select other suitable bikes for your safety.

  • Page 5: Brand And Manufacturer Info

    It all depends on how the electric bike is used and how you ride the bike. BESV invites you to join us and make effort to help protect our planet Earth, by learning how to ride responsibly and conserve energy whenever necessary.

  • Page 6: Symbols Used

    BESV JTR User Manual Your bike may be somewhat different from the descriptions and images depending on model, order, country or optional accessories. Darad Innovation Corp. is committed to constant innovation of craftsmanship and products. We reserve the rights to changes in designs, electronic systems, and features to our equipment or technology.

  • Page 7: Copyright Information

    BESV JTR User Manual • Maintenance and service • Repair • Correction, installation and upgrade • Replacement of electronic components: power controller system, gear change system, brake system and drive system Copyright Information Copyright © 2023 Darad Innovation Corp. All rights reserved.

  • Page 8: Before You Go

    Before You Go Register your JTR Your e-bike is only half the experience! To get the most out of your BESV JTR, make sure you download our BESV Smart Plus app. It’s easy to create an account and register your e-bike.

  • Page 9: Safety Notes

    BESV JTR User Manual • Check all bolted and connecting parts of the bike are secured in place. • Test ride to check if there is any abnormal noise from your e-bike. • Check that the brake pads are not overly worn; and ensure the brake system is working properly.

  • Page 10: Besv Jtr At A Glance

    BESV JTR User Manual BESV JTR At A Glance BESV JTR Bike Parts 1. HMI (Human Machine Interface) 9. Rear Carrier 2. Flat Handlebar 10. Rear Light 3. Headlight 11. Fender 4. Integrated Battery 12. Hub Motor 5. Disc Brake Rotors 13.

  • Page 11: Hmi (Human Machine Interface) Overview

    BESV JTR User Manual HMI (Human Machine Interface) Overview BESV JTR At A Glance 10 |...

  • Page 12: Smart Connectivity

    Smart Connectivity Enhanced Ride With wireless connectivity and its app companion “BESV Smart Plus" app, you can unlock features that traditional bikes could only dream of. Find your bike, plan your routes, have essential ride data right at your fingertips through the dashboard, monitor your battery in real-time, customize settings to match your style and needs, and stay informed with its self-diagnostic feature, be guided with troubleshooting instructions and more—navigate and manage at...

  • Page 13: Detailed Bike Instructions

    Smart Mode 3 Red Light Power Mode With Smart Mode ON, your JTR adjusts pedal assist power instantaneously and seamlessly. Our electronic transmission has the latest technology to improve efficiency and function. NOTICE While riding the bike, modes will not be able to switch to “0 (No Assist)” and will only loop from 1~3 (Eco-Smart-Power).

  • Page 14: Bluetooth Connection

    Firmware Update Status Indicator To ensure that you have the best experience with your JTR, BESV may release firmware updates as needed. When a new update is available, the app will send a notification, and we recommend updating your firmware as soon as possible to keep your JTR running at its best.
  • Page 15 BESV JTR User Manual CAUTION When firmware is updating: 1. Please do not close the app. 2. Please do not attempt to turn off the e-bike’s power, which could result in unexpected error. 3. Please do not turn off cellphone’s Bluetooth function, and keep a close and unobstructed distance from the e-bike (recommended distance would be less than 3 meters).

  • Page 16: Battery

    Battery Level Indicator How to Recharge the Battery JTR has integrated battery. Please correctly connect the charger to the battery port to recharge. Acceptable charger input voltage: 100V~240V While charging, HMI and Charger’s LED Indicators blink to reflect battery capacity changes.

  • Page 17: Battery And Charger Precautions

    BESV JTR User Manual NOTICE If the charger LED blinks orange, check: - Power outlet's voltage output is normal. - Plugs are correctly connected. - Battery is functional. - Charger is not broken, wet, or obstructed by foreign objects. If you cannot identify any visible problem or if you are unsure of the issue, please contact our customer service centre or authorized service personnel.
  • Page 18 BESV JTR User Manual • For safety reasons, please do not disassemble any bike parts to avoid electric shocks or bike part damages. Only qualified service personnel should disassemble the bike. • Do not expose the battery to high voltage.

  • Page 19: How To Shift Gears

    BESV JTR User Manual How to Shift Gears Push or pull this lever to shift to a heavier gear (pedaling becomes heavier). Push this lever to shift to a lighter gear (pedaling becomes lighter). *You may shift one to two gears at once, depending on the distance the lever moves.

  • Page 20: Adjust The Seat

    Before riding on the road, it is important to practice and become familiar with the braking action and braking force of the JTR. For your safety, become confident in operating the brakes before venturing out onto the road. Adjust the Seat Adjusting the saddle to your height will enhance your control and provide a more comfortable riding experience on JTR.

  • Page 21: Usb Type-C Charging Port

    BESV JTR User Manual WARNING Make sure saddle height adjustment does not exceed the minimum seatpost insertion depth requirement. (The marks should be fully inserted into the seat tube.) If the seatpost is not inserted deep enough, the seat tube won't provide sufficient support for the seatpost, increasing the risk of the seatpost becoming loose or damaged during your ride.

  • Page 22: Tire Pressure

    BESV JTR User Manual Tire Pressure The recommended tire pressure is usually indicated on the tire itself. For JTR, tire pressure should be within 70 PSI. (70 PSI max.) DANGER In case that the tire pressure keeps dropping, please check if there is any foreign object on the tire or whether there is a leak at the valve.

  • Page 23: Notes On Kickstand

    Lift the kickstand when you walk the bike backwards, as it might come across obstacles and be damaged. Other Safety Devices JTR is equipped with passive lighting devices when riding on a road, as well as an adequately designed brake system as well. The devices include: ...
  • Page 24 BESV JTR User Manual Wear bright-colored clothing that catches attention and a pair of comfortable shoes suitable for pedaling when going for a joyride. For your and other people’s safety, please familiarize yourself with local traffic rules and keep them in mind when riding on roads.

  • Page 25: Maintenance

    The frequency of maintenance and repair will depend on various factors such as riding style, storage conditions, etc. We recommend using our BESV Smart Plus app to regularly monitor your bike’s conditions. Take your bike to our service center for inspection and maintenance at least once a year. This will ensure that your bike remains in good condition.

  • Page 26: Additional Useful Information

    BESV JTR User Manual Every 3000 Km（1864 miles） Action  Check and, if necessary, replace the following parts.  Headset Repair, maintenance and service at service center or  Wheel hubs authorized distributor.  Pedals  Chain  Power controller cables.

  • Page 27: Troubleshooting

    BESV JTR User Manual Troubleshooting In the event that your JTR shows any error or warning alerts, please use the App to identify the problem, and follow the instructions on App or provided here to troubleshoot or seek assistance. Alert Signs Warning Code Alert Signs When Assist Mode is OFF：...

  • Page 28: Warning Codes

    BESV JTR User Manual Warning Codes Component Code Description User Action Controller Unstable communication If the battery is removable, please turn off the between the controller and the power, reinstall the battery, then turn on the battery system again. If the warning persists, please contact our service center.
  • Page 29 BESV JTR User Manual Controller Bike ID Please restart the system. If the warning authentication failed persists, please contact our service center. The controller is stuck in Please update controller's firmware, if the bootloader mode warning persists, please contact our service center.

  • Page 30: Error Codes

    BESV JTR User Manual Error Codes Components Code Description User Action Controller Motor stall is detected Please restart the system. If the error persists, please contact our service center. Speed sensor error Please restart the system. If the error persists, please contact our service center.
  • Page 31 BESV JTR User Manual Controller is overheating It is the bike's protective measure due to challenging riding/environmental conditions. Please turn off the system and wait for at least 60 minutes to allow system to cool down. Afterwards, turn on the system;...
  • Page 32 BESV JTR User Manual Communication error between Please restart the system. If the error controller and HMI persists, please contact our service center. "Check-value" error between Please contact our service center. controller and HMI Bluetooth initialization failed If the error persists, please contact our service center.
  • Page 33 BESV JTR User Manual 2nd thermistor overheat (FOH) Please restart the system. If the error persists, please contact our service center. Charge continue overheat Please restart the system. If the error (COH) persists, please contact our service center. Troubleshooting 32 |...

  • Page 34: Other Troubleshooting

    BESV JTR User Manual Other Troubleshooting In the following table, you can find a comprehensive troubleshooting guide that includes descriptions and actions for issues that are not be listed in the error/warning codes tables. Use this resource to troubleshoot and resolve various problems efficiently.
  • Page 35 1. HMI fails to display 2. Pedal assistance output is normal While riding, all of the following Please use the BESV Smart Plus app to establish occur at the same time: connection with the bike. Monitor if "Power" 1. HMI display functions normally value changes accordingly when you ride the 2.
  • Page 36 BESV JTR User Manual recharging, please contact the service center. 3. If the bike can be recharged, try to recharge for at least 30 minutes. After that, try to turn on the power by pressing the power button. If you still cannot turn on power via the power button, please contact the service center.
  • Page 37 1. Please use the power button to turn off components has failed or been power, and then turn it on again. interrupted, resulting in the 2. Use the BESV Smart Plus app to update system not being able to operate firmware again. properly.

  • Page 38: Warranty

    BESV JTR User Manual Warranty Please check the official BESV web page of your region for the Warranty Policy Global Webpage: https://besv.com/ Specifications Specifications may vary according to location of sales. Please check your local website for the most up-to-date version of specs.

This manual is also suitable for:

Jtr 1.1

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