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16. Service and warranty
Local warranty
Please ask the hearing care professional where
you purchased your hearing aids about the terms
of the local warranty.
International warranty
Sonova AG offers a one year limited international
warranty, valid from the date of purchase. This
limited warranty covers manufacturing and
material defects in the hearing aid respectively,
but not accessories such as tubes, wires,
earpieces, or external speaker. The warranty only
comes into force if a proof of purchase is shown.
The international warranty does not affect any
legal rights that you might have under applicable
national legislation governing sale of consumer
goods.
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Warranty limitation
This warranty does not cover damage from
improper handling or care, exposure to
chemicals or undue stress. Damage caused by
third parties or non-authorized service centers
renders the warranty null and void. This warranty
does not include any services performed by a
hearing care professional in their office.
Serial numbers
Hearing aid left side:
Hearing aid right side:
Date of purchase:
Authorized hearing care professional (stamp/
signature):
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