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Summary of Contents for Unitron Moxi V-312
- Page 1 Moxi V-312 hearing aid guide Powered by Vivante Unitron Moxi V-312 Unitron Moxi V-312 FLEX:TRIAL A Sonova brand...
- Page 2 Moxi V5-312 ™ switched into flight mode, see chapter 11. Moxi V3-312 ™ Moxi V1-312* ™ Moxi V-312 FLEX:TRIAL ™ Hearing aid models Earpieces Moxi V-312 (9/7/5/3/1) Dome Moxi V-312 FLEX:TRIAL SlimTip cShell Battery size *not available in all markets...
- Page 3 Quick guide Multi-function button Your hearing aids come with a multi- On/Off function button that allows you to adjust them. The multi-function button on your hearing aids can be both a volume control and a program control. You may also use the multi- function button to accept and reject calls to your paired mobile phone.
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Page 4: Table Of Contents
11. Flight mode ................. 24 aids. Training is not required for handling of this device. 12. Using the Unitron Remote Plus app ........26 A hearing care professional will help set up the hearing 13. Operating, transport and storage conditions ..... 27 aids to your individual preferences during the fitting / 14. -
Page 5: Parts Of The Hearing Aid
1. Parts of the hearing aid Moxi V-312 hearing aids Wire - connects the speaker unit to your hearing aids Microphones - sound enters your hearing aids through the microphones Multi-function button - switches between listening programs, changes the volume level,... -
Page 6: Turning Your Hearing Aids On And Off
3. Putting your hearing aids on your 2. Turning your hearing aids on and off ears The battery door acts as an on and off switch. Your hearing aids will be color-coded with a Close the battery door marking on the outside of the hearing aid: fully. -
Page 7: Removing The Hearing Aids From Your Ears
4. Removing the hearing aids from Hearing aids with custom molds 1. Hold the custom mold your ears between your thumb and index finger. The opening 1. Pull on the bend of the should be pointing in wire and remove the towards your ear canal with hearing aid from behind the hearing aid resting... -
Page 8: Left And Right Hearing Aid Markers
6. Multi-function button 5. Left and right hearing aid markers Your hearing aids come with a multi- There is a red or blue marking on the back of the function button that allows you to hearing aid and on the speaker. This will tell you further adjust them. - Page 9 Volume control Program control To adjust the volume of your environment: Each time you push the upper part of the button on either hearing aid for longer than 2 seconds, Push the upper part of the button on the • you will move to the next hearing aid program.
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Page 10: Battery Information
7. Battery information Replacing the battery 1. Gently swing out the battery Low battery warning door with your fingernail. Two long beeps indicate the hearing aid battery 2. Push the battery with your is low. After the low battery warning, sounds fingernail towards the open may not be as clear. -
Page 11: Connectivity Overview
8. Connectivity overview Caring for batteries Always discard batteries in a safe and • The illustration below shows some of the environmentally friendly way. connectivity options available for your hearing To prolong battery life, remember to turn your • aids. hearing aids off when not in use, especially when asleep. -
Page 12: Initial Pairing
Bluetooth enabled phone. Consult your phone user guide for instructions on pairing a Bluetooth device with your phone. Bluetooth is a registered trademark owned by the Bluetooth SIG, Inc. ® and used under license by Unitron. -
Page 13: Phone Calls
10. Phone calls Making a phone call Enter the phone number and press the dial Your hearing aids allow direct communication with button. You will hear the dialing tone through Bluetooth enabled devices. When paired and ® your hearing aids. Your voice is picked up by the connected to a phone, you will hear notifications, hearing aid microphones and transmitted to the incoming call notification and the caller’s voice... - Page 14 Ending a phone call Accepting a phone call A call can be ended by a long press on the upper When receiving a call, in-coming call notification or lower part of the multi-function button on the will be heard in the hearing aids (e.g. ring tone or hearing aid (more than 2 seconds) or directly on voice notification).
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Page 15: Flight Mode
11. Flight mode Exiting flight mode To enable the Bluetooth wireless function and Your hearing aids operate between 2.4 GHz– to exit flight mode: 2.48 GHz frequency range. When flying some operators require all devices to be switched 1. Open the battery door. into flight mode. -
Page 16: Using The Unitron Remote Plus App
Compatibility information The product is designed such that it functions The Unitron Remote Plus app can be used on phones without problems or restrictions if used as with Bluetooth Low Energy (LE) capability. Please find intended, unless otherwise noted in these user phone compatibility details on: guides. -
Page 17: Care And Maintenance
These hearing aids are classified as IP68. This 14. Care and maintenance means that they are water and dust resistant Expected service life: and designed to withstand daily life situations. The hearing aids have the expected service They can be worn in the rain but should not be life of five years. - Page 18 General information Daily Hearing aid: Before using hair spray or applying cosmetics, you should remove your hearing aid from your Inspect the earpiece or dome for earwax and ear, because these products may damage it. moisture deposits and clean the surfaces with a lint-free cloth.
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Page 19: Exchanging The Earwax Protection
2. Gently pull off the earpiece 15. Exchanging the earwax protection or dome to remove. Your hearing aid is equipped with an earwax protection to protect the speaker from earwax damage. Please check the earwax protector regularly 3. Clean the speaker with a and exchange it if it looks dirty or if the hearing lint-free cloth. - Page 20 Exchanging the earwax protection with Attaching the earpiece or dome to the speaker CeruShield™ Disk 1. Gently rotate the CeruShield 1. Hold the speaker in one hand Disk in the direction indicated and the earpiece or dome in by the arrows until a free the other.
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Page 21: Service And Warranty
16. Service and warranty Warranty limitation This warranty does not cover damage from Local warranty improper handling or care, exposure to Please ask the hearing care professional where chemicals or undue stress. Damage caused by you purchased your hearing aids about the terms third parties or non-authorized service centers of the local warranty. -
Page 22: Compliance Information
• Consult the dealer or an experienced radio/TV technician for USA - FCC ID: Canada - IC: help Moxi V-312 KWC-MZP 2262A-MZP Notice 1 This device complies with Part 15 of the FCC Rules and with RSS- 210 of Industry Canada. -
Page 23: Information And Explanation Of Symbols
18. Information and explanation of Radio information of your wireless hearing aid Antenna type Resonant loop antenna symbols Operation frequency 2.4 GHz – 2.48 GHz With the CE symbol, Sonova AG confirms that Modulation GFSK, Pi/4 DPSK, GMSK this product – including accessories – meets the xxxx Radiated power <... - Page 24 This symbol indicates that it is important for the user to Indicates the manufacturer’s catalogue number so that pay attention to the relevant warning notices in this user the medical device can be identified. guide. Indicates that the device is a medical device. Important information for handling and product safety.
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Page 25: Troubleshooting Guide
19. Troubleshooting guide The symbol with the crossed-out garbage bin is to make you aware that this device as well as batteries may not be thrown away as normal household waste. Please Cause Possible remedy dispose of old or unused devices, at waste disposal sites intended for electronic waste, or give your device Issue: no sound to your hearing care professional for disposal. - Page 26 Cause Possible remedy Cause Possible remedy Issue: not loud enough Issue: intermittent sound Low volume Turn up volume; see hearing Low battery Replace battery care professional if problem Dirty battery contact Consult your hearing care persists professional Low battery Replace battery Custom molds/domes See “Putting your hearing Issue: two long beeps...
- Page 27 Cause Possible remedy Cause Possible remedy Issue: not clear, distorted Issue: mobile phone calls not being heard through hearing aids Poorly fitting custom Consult your hearing care Hearing aids are in flight Exit flight mode: open molds/domes professional mode battery door, then close Custom molds/domes Clean custom molds/domes.
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Page 28: Important Safety Information
20. Important safety information Intended users: Hearing aids: Intended for people with hearing Please read the relevant safety information and loss using a hearing aid and their caregivers. limitations-of-use information on the following A hearing care professional is responsible for pages before using your hearing aid. - Page 29 Hearing loss is not in the fitting range Audiometric air-bone gap equal to or • • of the hearing aid (i.e. gain, frequency greater than 15 dB at 500 Hz, 1000 Hz and response) 2000 Hz; Acute tinnitus Visible evidence of significant cerumen •...
- Page 30 The hearing care professional may decide that a If legally required, the patient has signed a referral is not appropriate or in the best interest disclaimer to confirm that the referral advice of the patient when the following applies: has not been accepted and that it is an informed decision.
- Page 31 exposure, which might result in threshold shifts Important information in the frequency range affected by acoustic Hearing aids will not restore normal hearing and trauma. will not prevent or improve a hearing impairment resulting from organic conditions. The hearing aid is suitable for the home healthcare environment and due to their The hearing aids (specially programmed for each hearing loss) must only be used by the intended...
- Page 32 directly or indirectly led, might have led or might Warnings lead to any of the following: Your hearing aids operate between 2.4 GHz the death of a patient, user or other person • -2.48 GHz frequency range. When flying the temporary or permanent serious please check if flight operator requires •...
- Page 33 aid is a small device and contains small If you feel pain in or behind your ear, if parts. Do not leave children and individuals it is inflamed or if skin irritation and with cognitive impairment unsupervised accelerated accumulations of earwax with this hearing aid.
- Page 34 cables specified by the manufacturer. Use of this equipment adjacent to or Otherwise, degradation of the performance stacked with other equipment should be of this equipment could result. avoided because it could result in improper Hearing aids should not be fitted with operation.
- Page 35 the customized earpiece to break. This pets. If you suspect that a battery was may lead to perforation of the ear canal or swallowed or placed inside any part of the body, immediately consult your physician eardrum without any delay! After mechanical stress or shock to the customized earpiece, please ensure that it is intact before placing it in the ear.
- Page 36 Information on product safety The dome/universal ear tip should be changed every three months or when it These hearing aids are water resistant becomes stiff or brittle. This is to prevent the and not waterproof. They are designed to dome from detaching from the tube spout withstand normal activities and occasional during insertion into or removal from the ear.
- Page 37 rechargeable batteries as these may cause Mobile phone compatibility rating severe damage to your hearing aids. Some hearing aid users have reported a buzzing sound in their hearing aids when they are using Remove the battery if you are not using your mobile phones, indicating that the mobile phone hearing aid for a long period of time.
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Page 38: Tinnitus Masker
Tinnitus masker The performance of the individual hearing aids may vary with individual mobile phones. Tinnitus masker uses broadband noise to Therefore, please try these hearing aids with provide temporary relief of tinnitus. your mobile phone or, if you are purchasing a new phone, please be sure to try it with your Tinnitus masker warnings hearing aids prior to purchase. - Page 39 Should you develop any side effects Important information while using the tinnitus masker, such as The tinnitus masker generates sounds that are headaches, nausea, dizziness or heart used as part of your personalized temporary palpitations or experience a decrease tinnitus management program to provide relief from tinnitus.
- Page 40 Your feedback Additional notes Record your specific needs or concerns and bring to ___________________________________________ your first office visit after getting your hearing aids. This will help your hearing care professional to ___________________________________________ address your needs. ___________________________________________ ________________________________________ ________________________________________ ___________________________________________ ________________________________________ ___________________________________________ ________________________________________ ___________________________________________...
- Page 42 Australian Sponsor : Sonova Australia Pty Ltd. 12 Inglewood Place, Norwest NSW 2153 Australia And importer for European Union : Sonova Deutschland GmbH Max-Eyth-Str. 20 70736 Fellbach-Oeffingen, Germany Pat. www.sonova.com/en/intellectualproperty For a listing of Unitron group companies, please visit www.unitron.com...
- Page 43 Distributor Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland unitron.com 7 6 1 3 3 8 9 6 7 9 6 8 7...
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