Related Manuals for Unitron Stride V-PR
Summary of Contents for Unitron Stride V-PR
- Page 1 Stride V-PR Hearing aid user guide Powered by Vivante Unitron Stride V-PR Unitron Stride V-PR FLEX:TRIAL Unitron Charger Combi BTE 2 Unitron Charger A Sonova brand...
- Page 2 Dome Non wireless charging SlimTip accessories Universal eartip Unitron Charger Combi BTE 2 Unitron Charger Charging accessories *not available in all markets c Unitron Charger Combi BTE 2* c Unitron Charger* c Power pack includes power adapter and USB cable...
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Page 3: Table Of Contents
14. Flight mode ................31 preferences during the sales consultation. 15. Rebooting your hearing aid ..........34 16. Using the Unitron Remote Plus app ........35 For more information regarding features, benefits, 17. Environmental conditions ........... 36 setup, use and maintenance or repairs of your 18. - Page 4 Blue marking for Red marking for To use tap control tap the top of your ear twice. left hearing aid. right hearing aid. Bluetooth is a registered trademark owned by the Bluetooth SIG, Inc. ® and used under license by Unitron.
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Page 5: Parts Of Your Hearing Aids And Charger
1. Parts of your hearing aids and Stride V-PR BTE hearing aids charger Multi-function button with indicator light switches between listening programs, changes the volume level, and accepts or rejects mobile phone calls depending on your customized fitting Microphone - sound enters your hearing aids through the microphones. - Page 6 Compatible earpieces Charger Combi BTE 2 Charger Combi BTE 2 Classic earmold Dome SlimTip Universal eartip Space for earpieces Hearing aid charging slots with left/right indicators Charger Combi BTE 2 with optional Power Pack Charging accessories USB cable (< 1 m) Power supply Indicator light for power For charger, use only IEC 60950-1*,...
- Page 7 Unitron charger micro-USB connection to external power supply Charger Battery check button Indicator light for battery status Indicator light for power and external power USB-C connection Power Pack lock and release to external power supply The Charger Combi BTE 2 may be used with...
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Page 8: Preparing The Charger
2. Preparing the charger 3. Charging your hearing aids Connecting the power supply Low power: You will hear two beeps when the battery is low. You will have approximately 60 minutes before you have to charge the hearing aids (this can vary, depending on the hearing aid settings). - Page 9 The charging process will automatically stop Using the charger when the batteries are fully charged, so the hearing aids can be safely left in the charger. 1. Insert the hearing aid It can take up to 3 hours to charge the hearing into the charging slot.
- Page 10 3. Remove the hearing aids from the charging Do not hold the earpiece to remove the hearing aid from the charger as this can damage the tube. slots by 1. tilting the Turn off your hearing aid before inserting it in the hearing aids disconnected charger to store it.
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Page 11: Left And Right Hearing Aid Markings
4. Left and right hearing aid markings 5. Putting your hearing aids on your ears There is a blue or red marking on the back of the hearing aid. This will tell you if it is a left or a Putting on hearing aids with earmolds right hearing aid. -
Page 12: Removing The Hearing Aid
6. Removing the hearing aid Putting on hearing aids with domes, SlimTip or universal eartip Removing the hearing aids 1. Place the hearing aid with earmolds over the top of your ear. 1. Lift the hearing aid above 2. Hold the tube where it the upper part of your ear. -
Page 13: Multi-Function Button With Indicator Light
7. Multi-function button with indicator Multi-function button light Program control Each time you push the upper part of the button The multi-function button has several on either hearing aid for longer than 2 seconds, functions. It functions as an on/off you will move to the next hearing aid program. -
Page 14: On / Off
8. On / Off Volume control To adjust the volume of your environment: Switch on the hearing aid Push the upper part of the hearing aid • By default, the hearing aid is configured to button to increase the volume, and switch on automatically when removed from the charger connected to the power supply. -
Page 15: Tap Control
TV* Remote PartnerMic control Bluetooth is a registered trademark owned by the Bluetooth SIG, Inc. *The TV Connector can be connected to any audio source such as a TV, ® and used under license by Unitron. PC or hi-fi system. -
Page 16: Initial Pairing
11. Initial pairing 12. Connecting the device Initial pairing to a Bluetooth After being paired to your device, your hearing enabled device ® aid will automatically connect again when It is only necessary to perform the pairing switched on. procedure once with each device featuring The connection will be maintained as long Bluetooth®... -
Page 17: Phone Calls
13. Phone calls Making a call Enter the phone number and press the dial Your hearing aids allow direct communication button. You will hear the dialing tone through with Bluetooth enabled devices. When ® your hearing aid. Your voice is picked up by the paired and connected to a phone, you will hear hearing aid microphones and transmitted to the notifications, incoming call notification and the... - Page 18 Accepting a call Ending a call When receiving a call, an incoming-call A call can be ended by tapping the top of your notification will be heard in the hearing aid. ear twice, a long press on the upper or lower part of the multi-function button on the hearing The call can be accepted by tapping the top of aid (more than 2 seconds), or directly on your...
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Page 19: Flight Mode
Rejecting a call 14. Flight mode An incoming call can be rejected by a long Your hearing aids operate between 2.4 GHz– press on the upper or lower part of the multi- 2.48 GHz frequency range. When flying some function button on the hearing aid (more than 2 operators require all devices to be switched seconds), or directly on your phone into flight mode. - Page 20 Enter flight mode Exit flight mode To disable the Bluetooth wireless function and To enable the wireless function and exit flight enter flight mode: mode in each hearing aid, switch the hearing aid off and then on again using the lower part of the hearing aid button.
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Page 21: Rebooting Your Hearing Aid
Follow the steps below if your hearing aid is in Compatibility information an error state. This will not remove or delete any The Unitron Remote Plus app can be used on phones program or setting. with Bluetooth Low Energy (LE) capability. Please 1. -
Page 22: Environmental Conditions
17. Environmental conditions Chargers: Operating Transport Storage The product is designed such that it functions Temperature +5 to +40 °C -20 to +60 °C -20 to +60 °C without problems or restrictions if used as (+41 to +104 °F) (-4 to +140 °F) (-4 to +140 °F) Maximum intended, unless otherwise noted in these user... -
Page 23: Care And Maintenance
18. Care and maintenance wait 15 minutes before starting the device after recommended environmental conditions are Expected service life: restored. The hearing aids and the compatible chargers Charger Combi BTE 2 is classified as IP22. have the expected service life of five years. The This means that the charger is protected from devices are expected to remain safe for use for vertically falling drops of water when the... - Page 24 General information Daily Before using hair spray or applying cosmetics, Hearing aid: Inspect the earpiece and tube you should remove your hearing aid from your for earwax and moisture deposit. Clean the ear, because these products may damage it. surfaces with a lint-free cloth. Never use Make sure that you always completely dry your cleaning agents such as household detergents, hearing aid after use.
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Page 25: Exchanging The Earpiece
Chargers: Remove dust or dirt from the charger 19. Exchanging the earpiece slots with a lint-free cloth. Your hearing aid is fitted with an earpiece, Always make sure that the charger is which can be a dome, an earmold, a SlimTip or disconnected from the power mains before a universal eartip. - Page 26 Removing the earpiece or dome from the Attaching the earpiece or dome to the SlimTube SlimTube 1. R emove the earpiece from 1. Hold the SlimTube in one the SlimTube by holding the hand and the earpiece in the SlimTube in one hand and other.
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Page 27: Exchanging The Earwax Protection Of Your Slimtip
21. Service and warranty 20. Exchanging the earwax protection of your SlimTip Local warranty 1. Insert the removal side of the Please ask the hearing care professional where exchange tool into the used you purchased your hearing aids and charger earwax protector. -
Page 28: Compliance Information
22. Compliance information Warranty limitation This warranty does not cover damage from Declaration of conformity for the hearing aid improper handling or care, exposure to Hereby, Sonova AG declares that this product meets the chemicals or undue stress. Damage caused by requirements of the Medical Devices Regulation MDR 2017/745 third parties or non-authorized service centers and complies with Radio Equipment Directive 2014/53/EU. - Page 29 The wireless models listed on page 2 of this user guide are user is encouraged to try to correct the interference by one or more certified under: of the following measures: • Reorient or relocate the receiving antenna Standard hearing system •...
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Page 30: Information And Explanation Of Symbols
23. Information and explanation of Emissions Test Compliance Electromagnetic environment symbols guidance Group 2 The medical RF emissions CISPR 11 With the CE symbol, Sonova AG confirms that Class B device uses RF this product – including accessories – meets the xxxx energy only for its requirements of the Medical Devices Regulation (EU) - Page 31 This symbol indicates that it is important for the user to This symbol indicates that this is a Prescription Device. pay attention to the relevant warning notices in this user CAUTION: U.S. Federal law restricts this device to guide. sale by or on the order of a physician or hearing care professional (for US only).
- Page 32 Symbols applicable to the European power supply only Indicates the temperature limits to which the medical device can be safely exposed. Power supply with double isolation. Indicates the range of humidity to which the medical Device designed for indoor use only. device can be safely exposed.
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Page 33: Troubleshooting Guide
24. Troubleshooting guide Cause Possible remedy Issue: battery does not last the whole day Cause Possible remedy Hearing aids not fully Place hearing aids in Issue: will not turn on charged powered charger Battery needs to be Consult your hearing care Dead battery Place hearing aids in replaced... - Page 34 Cause Possible remedy Cause Possible remedy Issue: not loud enough Issue: intermittent sound Low volume Turn up volume; see hearing Low battery Place hearing aids in care professional if problem powered charger persists Issue: two long beeps Low battery Place hearing aids in powered charger Low battery Place hearing aids in...
- Page 35 Cause Possible remedy Cause Possible remedy Issue: not clear, distorted Issue: mobile phone calls not being heard through hearing aid Poorly fitting custom Consult your hearing care Hearing aid is in flight Turn hearing aid off and back molds/domes professional mode on again Custom molds/domes...
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Page 36: Important Safety Information
25. Important safety information Cause Possible remedy Issue: charging does not start Please read the relevant safety information and Charger is not connected Connect the charger to a limitations-of-use information on the following to a power supply power supply pages before using your hearing aid and Hearing aids are not Insert hearing aids correctly charging accessories. - Page 37 Intended User Clinical indication for the use of Tinnitus feature is: Presence of chronic tinnitus Hearing aid: Intended for: (>3 months, after occurrence) in addition to the People with hearing loss • presence of hearing loss Caregivers of the person with hearing loss •...
- Page 38 Charging accessories: Please note, History of sudden or rapidly progressive • contraindications are not derived from the hearing loss in one or both ears within charging accessories, but from the compatible the previous 90 days; hearing aids. Acute or chronic dizziness; •...
- Page 39 The hearing care professional may decide If legally required, the patient has signed a that referral is not appropriate or in the best disclaimer to confirm that the referral advice interests of the patient when the following has not been accepted and that it is an informed applies: decision.
- Page 40 A hearing aid will not restore normal hearing and a) the death of a patient, user or other person will not prevent or improve a hearing impairment b) the temporary or permanent serious resulting from organic conditions. Infrequent deterioration of a patient’s, user’s or other use of a hearing aid does not permit a user to person’s state of health attain full benefit from it.
- Page 41 Hazard warnings If you feel pain in or behind your ear, if it is inflamed or if skin irritation and Your device operates between 2.4 GHz and accelerated accumulations of earwax 2.48 GHz frequency range. When flying occur, please check with your hearing care please check if flight operator requires professional or physician.
- Page 42 aid is a small device and contains small Use of this equipment adjacent to or parts. Do not leave children and individuals stacked with other equipment should be with cognitive impairment unsupervised avoided because it could result in improper with this hearing aid. If swallowed, consult operation.
- Page 43 The USB port of the charger is to be used for After mechanical stress or shock to the the described purpose only. hearing aid, please ensure that the hearing aids shell is intact before placing it in the For charger, use only EN60950-1* and/or ear.
- Page 44 Cables and cords wrapped around the neck Only use the device according to the may cause strangulation. Do not leave the environmental conditions specified in this device and its components unattended user guide. Using the device otherwise may with children, individuals with cognitive heat the hearing aid up to temperatures, impairment or pets.
- Page 45 Information on product safety Do not place the charger close to an induction cooking surface. Conductive These hearing aids are water resistant structures inside the charger could absorb and not waterproof. They are designed to inductive energy resulting in thermal withstand normal activities and occasional destruction.
- Page 46 your hearing aids. Remove and keep them Do not cover the charging accessories while outside the examination room/area before charging (e.g. with a cloth, etc.), as it might undergoing: overheat. Medical or dental examination with X-ray • Ship the rechargeable devices according (also CT scan).
- Page 47 Mobile phone compatibility rating The performance of the individual hearing aids may vary with individual mobile phones. Some hearing aid users have reported a buzzing Therefore, please try these hearing aids with sound in their hearing aids when they are using your mobile phone or, if you are purchasing a mobile phones, indicating that the mobile new phone, please be sure to try it with your...
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Page 48: Tinnitus Masker
Tinnitus masker Should you develop any side effects while using the tinnitus masker, such as Tinnitus masker uses broadband noise to headaches, nausea, dizziness or heart provide temporary relief of tinnitus. palpitations or experience a decrease Tinnitus masker warnings in auditory function such as decreased The tinnitus masker is a broadband sound loudness tolerance, worsening of tinnitus, or generator. - Page 49 Important information The tinnitus masker generates sounds that are used as part of your personalized temporary tinnitus management program to provide relief from tinnitus. It should always be used as prescribed by a hearing care professional who is familiar with the diagnosis and treatment of tinnitus.
- Page 50 Additional notes Your feedback Record your specific needs or concerns and bring to ___________________________________________ your first office visit after getting your hearing aids. This will help your hearing care professional to ___________________________________________ address your needs. ___________________________________________ ________________________________________ ________________________________________ ___________________________________________ ________________________________________ ___________________________________________ ________________________________________ ___________________________________________...
- Page 52 Australian Sponsor : Sonova Australia Pty Ltd. 12 Inglewood Place, Norwest NSW 2153 Australia And importer for European Union : Sonova Deutschland GmbH Max-Eyth-Str. 20 70736 Fellbach-Oeffingen, Germany Pat. www.sonova.com/en/intellectualproperty For a listing of Unitron group companies, please visit www.unitron.com...
- Page 53 Distributor Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland unitron.com 7 6 1 3 3 8 9 6 7 9 6 9 4...
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