Troubleshooting - Uniden DXI665 User Manual

If your DXI665 Cordless Telephone is not performing to your expectations,
please try these simple steps. If you are still unable to resolve the problems,
contact Uniden Customer Service at (800) 297-1023, 8:00 a.m. to 5:00 p.m.
Central, Monday through Friday.
Problem
Charge light won't come on when
Handset is placed in Base Unit.
Audio sounds weak and/or scratchy.
Can't make or receive calls.
Handset doesn't ring or receive a page.
Hear only continuous static from
Handset and phone will not turn off.

Troubleshooting

Make sure AC Adapter is plugged into
the Base Unit and wall outlet.
Make sure Handset is properly seated
in Base Unit.
Make sure that the charging contacts
on the Handset and Base Unit are clean.
Make sure that the Base Unit antenna
is fully extended and vertical.
Move the Handset and/or Base Unit to
different locations and try again.
Press the chan/delete key to select
another channel.
Check both ends of the Base Unit
telephone line cord.
Make sure the AC Adapter is plugged
into the Base Unit and wall outlet.
Disconnect the AC Adapter for a few
minutes, and then reconnect it.
Nickel-Cadmium battery pack may be
weak. Charge the battery on the Base
Unit for 15–20 hours.
Extend the Base Unit antenna vertically.
The Handset may be too far away from
the Base Unit.
Place the Base Unit away from noise
sources.
The Digital Security Code may be
erased. Set the Digital Code.
The power has been interrupted during
a call.
Restore power to the Base Unit. Make
sure the phone is not plugged into an
outlet controlled by a wall switch.
If a power failure has occurred and
power will be out for some time, remove
the battery from the Handset. This will
prevent the battery from completely
discharging.
45
Suggestion