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Please read. A note is a hint or advice that helps you make best use of your equipment. Improper repair of the computer may result in safety hazards. Dynabook requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.
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The manual is divided into the following parts: Chapter 1 Hardware Overview describes the system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
Table of Contents Hardware Overview Chapter 1 1.1 Features and System Unit Block Diagram ........1-1 1.2 HDD & SSD ..................1-7 1.3 Optical Disc Drive (ODD) ............1-11 1.4 Keyboard ..................1-14 1.5 Display ..................1-15 1.6 Power Supply ................1-16 1.7 Batteries ..................
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3.6 Memory Test ..................3-9 3.7 Hard Disk (&SSD) Test ..............3-10 3.8 Keyboard Test ................... 3-12 3.9 LCD Panel Test................. 3-13 3.10 Battery Charge Test ..............3-13 3.11 Fan Test ................... 3-14 3.12 Acceleration sensor test ............3-13 3.13 Log Utility ..................
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Board Layout Appendix B B.1 SYSTEM board (FTL5SY*/F4L7SY*) Front View ......B-1 B.2 SYSTEM board (FTL5SY*/F4L7SY*) Back View ... . B-2 B.3 USB 2.0/Audio board (FTL5U2*/F4L7A3*) Front View..B-3 B.4 USB2.0/Audio board (FTL5U2*) Back View.
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List of Figures Figure 1-1 System unit configurations ..............1-2 Figure 1-2 System unit block diagram ..............1-2 Figure 1-3 Keyboard ....................1-14 Figure 1-4 LCD module ..................... 1-15 Figure 1-5 Power supply output rating ..............1-16 Figure 2-1 Troubleshooting flowchart (1/2) .............. 2-3 Figure 2-2 Troubleshooting flowchart (2/2) ..............
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Figure 4-30 Removing the DC Fan (2) ..............4-31 Figure 4-31 Removing the DC Fan (3) ..............4-31 Figure 4-32 Removing the DC Fan (4) ..............4-32 Figure 4-33 Arrange DC-IN harness ................ 4-32 Figure 4-34 Arrange LCD harness(for HD Web Camera Model) ......4-33 Figure 4-35 Arrange LCD harness(for IR Camera Model) ........
Chapter 1 Hardware Overview 1.1 Features and System Unit Block Diagram This Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight, low power usage and high reliability. This computer incorporates the following features/major components.
Hardware Overview Figure 1-1 System unit configurations Figure 1-2 is a block diagram of the system unit. Figure 1-2 System unit block diagram Maintenance Manual (960-922)
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Hardware Overview Microprocessor ■ ® The computer is equipped with an Intel Processor. Maintenance Manual (960-922)
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Hardware Overview The PC comes in with one of the following speeds: Number of L3 Cache Core Frequency Turbo cores/number Size of threads Kaby lake-U Core i7-7500U 3.5GHz (2.70GHz) Non-vPro Keby lake-U Core i5-7200U 3.1GHz (2.50GHz) Non-vPro Kaby lake-U Core i3-7130U 2.7GHz (2.70GHz) Non-vPro Kaby Lake-U Celeron...
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Hardware Overview Display ■ The PC comes in with one of the following two types: 15.6”HD(1366x768) Non CSV ■ 15.6” FHD(1920x1080) CSV ■ Interface ■ To external monitor HDMI out port Keyboard ■ The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer.
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Hardware Overview Sound system ■ The sound system is equipped with the following features: Stereo speakers ■ Built-in microphone (provided with some models) ■ Headphone/Microphone jack ■ Internal LAN ■ The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T).
Hardware Overview 1.2 HDD & SSD 1.2.1 2.5-inch Hard Disk Drive The removable HDD is a random access non-volatile storage device. It has a non-removable 2.5-inch magnetic disk and mini-Winchester type magnetic heads. The HDD specifications are listed in tables below. Table 1-1 2.5-inch HDD specifications (HGST) Items Specifications...
Hardware Overview 1.4 Keyboard The keyboard is mounted 104(US)/105(UK) keys that consist of character key and control key, and in conformity with JIS. The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller. Figure 1-3 is a view of the keyboard.
Hardware Overview 1.5 Display The display consists of 15.6-inch HD LCD module or 15.6-inch FHD LCD module. 1.5.1 LCD Module The LCD module used for the display uses a backlight as the light source and can display a maximum of 16M colors with15.6-inch HD (1366x768) resolutions or 15.6-inch FHD (1980x1080) resolutions.
Hardware Overview (*1)×: C9,C10 State (*2)×: Power saving mode (*3)O: Wake up Disable (*4)O: USB Wake up Enable 1.7 Batteries The computer has two types of batteries as follows: Main battery pack ■ RTC battery ■ The battery specifications are listed in Table 1-10.
Hardware Overview Table 1-14 Data preservation time Battery type Sleep Mode Shut Down Mode Battery(45Wh, 4 cell) about 6 days about 100 days (PS59* model) about 40 days (PS59R model) 1.7.3 RTC battery The RTC battery provides power to keep the current date, time and other setup information in memory while the computer is turned off.
Chapter 2 Troubleshooting Procedures 2.1 Troubleshooting This chapter describes how to determine which Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction. (The “FRU” means the replaceable unit in the field.) The FRUs covered here are as follows: 1.
Troubleshooting Procedures Before exchanging a system board, the DMI information on TOP Menu is written down. Please register DMI information after exchanging a system board. Also update with the latest EC/KBC as described in Appendix H “EC/KBC Rewrite Procedures” After replacing the LCD, update with the latest EC/KBC as described in Appendix H “EC/KBC Rewrite Procedures”...
Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (1/2) START Connect the AC Adapter Follow the power supply DC IN/Battery indicator on? Diagnostic Procedure Turn the power on. Follow the system board Any error message is displayed? Diagnostic Procedure No Follow the display Startup logo Diagnostic Procedure is displayed?
Troubleshooting Procedures Figure 2-2 Troubleshooting flowchart (2/2) ① Follow the keyboard Keyboard works well? Diagnostic Procedure Follow the touch pad Touch pad works well? Diagnostic Procedure Set the device containing the test program for maintenance to the PC, and start the test program. (The reboot of the PC is required.) Diagnostic Program Follow the Diagnostic Procedure...
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Troubleshooting Procedures If the diagnostics program cannot detect an error, the problem may be intermittent. The Test program should be executed several times to isolate the problem. Check the Log Utilities function to confirm which diagnostic test detected an error(s), and then perform the appropriate troubleshooting procedures as follows: 1.
Troubleshooting Procedures 2.3 Power Supply Troubleshooting The power supply controller controls many functions and components. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are: 2.3.1 Procedure 1 Power Status Check 2.3.2 Procedure 2 Error Code Check 2.3.3 Procedure 3 Connection Check...
Troubleshooting Procedures “1” On for one second “0” On for half second Interval between data bits Off for half second The error code begins with the least significant digit. Example: Error code 11h (Error codes are given in hexadecimal format.) Check 1 Convert the DC IN/battery indicator blink pattern into the hexadecimal error code and compare it to the tables below.
Troubleshooting Procedures B power output error dur- During power off (S5) status, PCNFBV signal change to ing power off status (out- assertion. put active) P power output error dur- During power on process, PPVOK(PCNFPV) signal time- ing power on process out more than 1s after EVON signal assertion.
Troubleshooting Procedures 2.3.4 Procedure 4 Charging Check Check if the power supply controller charges the battery pack properly. Perform the following procedures: 1. Check 1 Make sure the AC adaptor is firmly plugged into the DC IN jack. 2. Check 2 Make sure the battery pack is properly installed. If it is properly installed, go to Check 3.
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Troubleshooting Procedures 2.4.1 Procedure 1 Message Check When the power is turned on, the system performs the Initial Reliability Test (IRT) installed in the BIOS ROM. The IRT tests each IC on the system board and initializes it. If an error message is shown on the display, perform Check 1. ■...
Troubleshooting Procedures If error message (18) is displayed, go to the Keyboard Troubleshooting Procedures. If error message (19), (20) or (21) is displayed, go to the HDD Troubleshooting Procedures. If error message (22) is displayed, go to the USB FDD Troubleshooting Procedures.
Save the required contents of the HDD to other storage drive in advance. For the backup, refer to the User’s Manual. 2.5.1 Procedure 1 Partition Check (Not Used) Insert the Dynabook DOS system disk and start the computer. Perform the following checks: Check 1 Type C: and press Enter key.
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Troubleshooting Procedures Input FDISK and press Enter key. Choose "Display Partition Information" from the FDISK menu. If drive C is listed in the Display Partition Information, go to Check 3. If drive C is not listed, return to the FDISK menu and choose the option to create a DOS partition or a logical DOS drive on drive C.
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Troubleshooting Procedures 2.5.3 Procedure 3 Format Check (Not Used) The computer’s HDD is formatted using the DOS FORMAT program or the physical format program of the test program. To format the HDD, start with Check 1 below and perform the other steps as required. Format Check cannot be performed in Diagnostics Disk (CD) Refer to the DOS Manual for the operation of DOS.
Troubleshooting Procedures If any of the connections are loose, reconnect firmly and repeat Procedure 1. If there is still an error, go to Check 2. 2. Check 2 The HDD/SSD may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures check the operation.
Troubleshooting Procedures 2.7 Click Pad Troubleshooting To check if the computer’s Click Pad is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check 2.7.1 Procedure 1 Diagnostic Test Program Execution Check Execute the Click pad test in the Diagnostic Program.
Troubleshooting Procedures Check 3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2.8 Display Troubleshooting This section describes how to determine if the computer’s display is functioning properly. Start with Procedure 1 and continue with the other procedures as instructed.
Troubleshooting Procedures 2.8.4 Procedure 4 Replacement Check The LCD module and system board are connected to display circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures. Check 1 Replace the LCD cable with a new one following the instructions in Chapter 4, and test the display Replacement Procedures...
Troubleshooting Procedures Check 1 Make sure the SATA ODD is firmly connected to CN1810 on the system board. <System board> CN1810 SATA ODD If any of the connections are loose, reconnect firmly and repeat Procedure 1. If there is still an error, go to Check 2. Check 2 The SATA ODD may be damaged.
Troubleshooting Procedures LAN Cable <System board> CN4050 Module Check 2 LAN cable may be faulty. Replace it with a new one. If the problem still occurs, perform Check 3. Check 3 LAN Module may be faulty. Replace it with a new one following the instruction in Chapter 4, Procedures.
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Troubleshooting Procedures WLAN antenna <System board> black CN2631/CN2630 white MAIN WLAN antenna cable In addition, the antenna used by Wireless LAN and Bluetooth function is common use. Any of the connections may be defective. Disassemble the computer following the steps described in Chapter 4, Procedures, and Replacement perform the following checks:...
Troubleshooting Procedures 2.12 Sound Troubleshooting To check if the sound function is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check Procedure 3: Replacement Check 2.12.1 Procedure 1 Diagnostic Test Program Execution Check This procedure checks if the Sound is working properly by using the function of Windows.
Troubleshooting Procedures Check 2 USB2.0(3.0)/Audio board may be faulty. Replace with a new one following the steps in Chapter 4, Procedures. If the Replacement problem still occurs, perform Check 2. Check 3 Speaker Right may be faulty. Replace it with a new one following the steps in Chapter 4, Procedures.
Troubleshooting Procedures Check 1 SD/LED board and system board may be disconnected. Make sure the SD/LED board is firmly connected to CN9500 on the system board. If not, insert it firmly. If it is still not functioning properly, perform Check 2. Check 2 SD/LED board may be faulty.
Troubleshooting Procedures Camera Module or the harness may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 3 Check 3 System board may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures.
Troubleshooting Procedures 2.15.2 Procedure 2 Connector Check and Replacement Check The connection of cables, boards and module may be defective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4 and perform the following checks: Check 1 Make sure HDMI cable is firmly connected to the HDMI out port on the system board.
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Troubleshooting Procedures 1. Fingerprint sensor 2.16.1 Procedure 1 Setting Windows sign-in password To use the fingerprint functions, registration of your fingers on “Windows Hello” after setting the Windows sign-in password and PIN. 2.16.2 Procedure 2 Registration of PIN and fingerprint 1.
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Troubleshooting Procedures 2.16.3 Procedure 3 Authentication of fingerprint 1. Turn on the computer to start up Windows. 2. Touch your registered finger on the fingerprint sensor and lift it. When your fingerprint is authenticated, you can sign-in Windows. If you fail this authentication continually five times, you can not use the fingerprint authentication.
Chapter 3 Tests and Diagnostics 3.1 Test program for maintenance The test program for maintenance consists of the following items: Check and update of ME FW information ■ Check of hardware information ■ Check and update of BIOS information ■ Check and update of EC/KBC information ■...
Tests and Diagnostics 3.1.5 Diagnostic test programs There are programs to write the HW information and to check the function of HW components in the diagnostic test. You will need the following equipment to perform some of the diagnostic test programs. The diagnostic program for maintenance (USB Memory), ■...
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Tests and Diagnostics The Check and update of ME FW information Procedure 1: The ME FW version is checked and if the update is needed, the following message is displayed. Do you want to update ME-FW(AMT)?(Y)? Do you want to update ME-FW(NonAMT)?(Y)? When the message above is displayed, press Y.
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Tests and Diagnostics Procedure 4: Check and update of EC/KBC information The EC/KBC version is checked and if it is not the latest one, the message to confirm if update is needed or not. The current version is displayed at upper part of the display. Does it update EC/KBC (Vx.xx->Vx.xx)? (Y or N), or press [Enter] (Selection=Y)? When the message above appears, pressing ENTER will...
Tests and Diagnostics After the work for procedures 1- 4 is completed, the following test program menu (Top Menu) is displayed. (The menu below shows an example of screen.) Select Menu ( [NUm] or[↑][↓] – → [Enter] To start the DMI Entry Utility, press 1 and Enter. To start the Heatrun Test, press 2 and Enter.
Tests and Diagnostics Input the information one by one. (If you have not replaced the system board, the DMI information should not be changed.) Model Name (e.g. PORTEGE Z830) ■ Version Number (e.g. XF82BFGCTL7AA21) ■ Serial number (e.g. 7G121732H) ■ Model Number (e.g.
Tests and Diagnostics 3. Sequential Read Test To execute this test, select 2 from the test program menu (Top Menu), and press Enter. Explanation of each test: 1. Main Memory test Refer to Subtest 1 of 3.6 Memory Test 2. V-RAM Memory test Refer to Subtest 2 of 3.6 Memory Test 3.
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Tests and Diagnostics TEST TEST SUBTEST SUBTEST NAME NAME MEMORY Main Memory Test VRAM Memory Test HDD/SSD Sequential Read Test Test Partial Read Test Address Jump Test Address Uniqueness Test Specify Address Test Keyboard Test 1 Key-code Test Touch Pad Test LCD Panel LCD Panel Test Test...
Tests and Diagnostics Select Yes: if any error occurs during the test, the test is suspended and key input is required. Enter C ……Restarts the test execution Enter E…….Ends the test. The program returns to the screen to select Error Stop and Test Loop item selection. Select No: though any error occurs during the test, the test is continued.
Tests and Diagnostics If the test data and read data is not the same at comparing, this test displays the message “Data Compare error “and writes the information to the text file (errorlog.txt) as an error log. As for the details of the error log, refer to 3.13 Log utility. Subtest 2 [V-RAM Memory test] This test sets the display mode to the maximum resolution.
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Tests and Diagnostics T&D Test Area T&D Test Area T&D Test Area Subtest 3 [Address Jump Test] This test writes the test data (AAAAAAAAh) to 1. LBA 63 (by 512-byte) 2. LBA 22 (=63 - 41) (by 512-byte) 3. LBA 86 (=22 + 64) (by 512-byte) 4.
Tests and Diagnostics This test writes the test data up to the last address. Then it reads out the data to compare. The number of passes will be 0 (default value) unless comparing of the whole data is completed. At the beginning of the test in the second round, the number would become 1 (when Test Loop Yes is selected.
Tests and Diagnostics 3.9 LCD Panel Test To execute the LCD Panel Test, select 4 from the DIAGNOSTIC TEST Menu (Main Test Menu), press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter.
Tests and Diagnostics When this test program is selected, the following message appears. The test starts by pressing ENTER. The test gets the charging status of the mounted battery pack and displays the message. To back to the main menu screen, press ENTER. 3.11 Fan Test To execute the FAN Test, select 6 from the test program menu (Top Menu), press Enter and follow the directions on the screen.
Tests and Diagnostics Step 3: Press ENTER. When the message is changed, rotate the PC counterclockwise by 90 degrees as the right side of the PC faces up. Step 4: Press ENTER. When the message is changed, rotate the PC counterclockwise by 90 degrees as the front of the PC faces up.
Tests and Diagnostics Write ..Write value (Memory Test/HDD Test) · Read ... Read value (Memory Test/HDD Test/ Battery Charge Test) · To clear the log information, press C. To back to the main menu screen, press ENTER. 3.14 LCD Gamma correction To execute the LCD Gamma Correction Utility, select 7 from the test program menu (Top Menu), press Enter and follow the directions on the screen.
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Tests and Diagnostics If any errors occurred, “FAIL” will be displayed. Select “Close” button at the lower left to back to the start screen. Any errors occurred during this program will be registered in the log. To check the content, select “LogInfo.” button. As for the details of the log, refer to section.
PC system information. On this model, a combo module which has both wireless LAN and Bluetooth function is mounted. <How to display PC system information screen> 1) Click Start button. 2) Click [dynabookサービスステーション(dynabook service station]-[システム情報(System information)]. Check the content of “ネットワーク(Netwrok)”. If “Wireless**”...
Tests and Diagnostics Click the icon. If the computer can find any AP (Access Point), the network names like below will appear. It shows the antenna cables are surely connected to the wireless module. If the antenna cables are not connected to the wireless module or no available AP is found, the following icon will appear.
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Tests and Diagnostics < PS59* model > Main menu System Time (System time) ■ System Date (System time) ■ CPU Type ■ CPU Speed ■ HDD/SSD ■ Total Memory Size ■ System BIOS Version ■ EC Version ■ Language ■ Security menu BIOS Password ■...
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Tests and Diagnostics Power Management menu Wake-up on LAN ■ Wake-up on LAN on Battery ■ Wake-up on Keyboard ■ Critical Battery Wake-up ■ Panel Open – Power On ■ Power on by AC ■ Dynamic CPU Frequency Mode ■ Core Multi-Processing ■...
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Tests and Diagnostics Advanced menu Virtualization Technology ■ Trusted Execution Technology ■ SW Guard Extensions (SGX) ■ Select Owner EPOCH input type ■ Beep Sound ■ Sleep and charge ■ System ON CDP Charge Mode ■ USB Power in Off State ■...
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Tests and Diagnostics CPU Speed ■ HDD/SSD ■ Total Memory Size ■ System BIOS Version ■ EC Version ■ AMT Setup Prompt (*2) ■ Language ■ Security menu BIOS Password ■ User ■ Supervisor ■ BIOS Access Rights (*1) ■ HDD/SSD Password (*2) ■...
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Tests and Diagnostics Power Management menu Wake-up on LAN ■ Wake-up on LAN on Battery ■ Wake on Keyboard ■ Critical Battery Wake-up ■ Panel Open – Power On ■ Power on by AC ■ Intel Turbo Boost Technology (*2) ■...
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Tests and Diagnostics ■ Start HDD/SSD Test HDD/SSD Test Mode ■ Start Memory Test ■ Boot menu Priority ■ Boot Option #1 ■ Boot Option #2 ■ Boot Option #3 ■ Boot Option #4 ■ Priority for devices ■ Exit menu Exit Saving Changes ■...
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Tests and Diagnostics Power Management menu screen Advanced menu screen Maintenance Manual (960-922) 3-26...
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Tests and Diagnostics Exit menu screen Main menu screen Security menu screen Maintenance Manual (960-922) 3-27...
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Tests and Diagnostics Power Management menu screen Advanced menu screen Boot menu screen Exit menu screen Maintenance Manual (960-922) 3-28...
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Tests and Diagnostics Moving Within the SETUP Menu and Changing Values 1. Press ← and → to move between the two columns. Press ↑ and ↓ to move between items in a column. 2. Press the [Enter] Key to change the value. Accepting Changes and Exiting the SETUP Window 1.
Tests and Diagnostics 3.18 Battery Off mode setting tool 3.18.1 Outline “Battery Off mode” state will be set before returning the PC to the user. Check the [Advanced] – [System Configuration] in the BIOS setup screen to set the “Battery Off mode” state. When [Battery disconnect] item is shown, connect the AC adapter and execute it.
Tests and Diagnostics Vx.xx Select test Menu [1] Set – Battery Off Mode [0] Exit ====================================== Input key of 1 or 0. Step 4: When you press 1, the Battery Off mode should be set and display the result. When the result shows “OK”, the Battery Off mode should be set surely. Press any key to turn off the PC.
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Tests and Diagnostics The following explains how to operate the tool. 3.19.2 Preparation Decompress the following file (***.iso) with any application software. AltairME30SensorCalibrationToolV***.iso ■ Step 1 Select iso file and right-click to execute “Mount”. A virtual ODD is mounted and files are shown. Step 2 Copy all the files to the root drive of a USB memory.
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Tests and Diagnostics Procedure 4: Remove the USB memory. Procedure 5: Change the PC to be tested into Tablet style and lay it on the horizontal and stable table as the screen faces up. Procedure 6: Touch “Start Test Now “ button to start the test. ■...
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Tests and Diagnostics When “STEP 1 XXXXXX” is displayed, go to the next step. Step 2: Make the side with the power button bottom side slowly. When “STEP 2 XXXXXX” is displayed, go to the next step. Step 3: Rotate the PC 90 degrees counterclockwise slowly. When “STEP 3 XXXXXX”...
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Tests and Diagnostics When “STEP 4 XXXXXX” is displayed, the Acceleration calibration test is completed. 3.19.4 Result [PASS] If this test ends successfully, “PASS” is displayed. Tap “OK” button to back to the start screen. [FAIL] If any problem occurred, “FAIL“ will be displayed. Tap “OK”...
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Tests and Diagnostics 3.19.5 Log < To check the log contents without save > Select "Log Info." to display the “Log Information Display”. < To save the log contents in an external memory device > The log contents can’t be saved in the internal disk to keep the user files. 1.
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Tests and Diagnostics The log file named “wintndx.log” or “wintndx64.log” will be output to (saved in) the specified folder. 3.19.6 How to terminate this tool Select “Close” on the tart screen. The computer is powered off. Maintenance Manual (960-922) 3-37...
Chapter 4 Replacement Procedures This chapter describes the procedure for removing and replacing the field replaceable units (FRUs) in the PC. It may not be necessary to remove all the FRUs in order to replace one. The chart below provides a guide as to which other FRUs must be removed before a particular FRU can be removed.
Replacement Procedures Table 4-1 the case for the following example 4.10 Battery pack 4.11 Cover assembly and base assembly Base Cover 4.25 LCD assembly Maintenance Manual (960-922)
Please read the following safety instructions before disassembling the computer and always follow the instructions while working on the computer. 1. Always use the genuine battery that is authorized by Dynabook or compatible with the unit. Since other battery packs have different specifications, they may be incompatible with the unit, and may burst or explode.
4. If you use AC power, be sure to use the cable that came with the computer or one recommended by Dynabook. 5. Make sure that all replacement components meet the specifications for the computer and that all cables and connectors are securely fastened, in order to avoid the risk of electric shock.
Replacement Procedures 8. When re-assembling, ensure that you use the correct screws and fit parts in the correct position. Screw sizes are noted in the text and figures. 9. As all parts have sharp edges and corners, take care not to cut yourself. 10.
Replacement Procedures Take note of the following general points when assembling the computer. Take your time and follow the instructions carefully. Hurrying the ■ assembly work will only introduce new problems. Check that all cables and connectors are securely connected. ■...
Replacement Procedures Dynabook recommends that you use an electric screw driver for quick and easy operations. (2mm) 0.167 N•m (1.7 kgf cm) ■ M2.5 (2.5mm) 0.294 N•m (3.0 kgf cm) (When, securing the HDD and ■ HDD holder) (3mm) 0.549 N•m (5.6 kgf cm) ■...
Replacement Procedures 4.8 Screw Notation To make maintenance of the computer easier, markings of the kinds of the screws including the types and lengths of the screws are indicated on the computer body. Screw type + Screw length (mm) Screw shape B: Bind screw F: Flat head screw S: Super thin head screw...
Replacement Procedures 4.9.2 Removing the Memory media To remove memory media, follow the steps as detailed below. 1. Open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar. 2. Select memory media. 3. Push the memory media until you hear a click to partially release it. 4.
Dispose always the used battery pack in accordance with the laws and ordinances of your local authority. Use only the batteries approved by Dynabook. Check the battery’s terminals visually. If they are dirty, wipe them clean with a dry cloth.
Replacement Procedures The colour of screw might vary depending on the model's colour you purchased. White or Gold: F2.5 x 6CT Red or Black : F2.5 x 6BT White or Gold: F2.5 x 8CT Red or Black : F2.5 x 8BT Figure 4-5 Removing the base assembly (1) 15 16 4.
Replacement Procedures Figure 4-6 Removing the base assembly (2) Base assembly Cover assembly Latches Maintenance Manual (960-922) 4-12...
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Replacement Procedures 4.11.2 Installing the Base assembly When replacing the Base Assembly for HDD model, stick a new INSU CUSHION on the new Base Assembly in place. To install the base assembly, follow the steps below. 1. Set the cover assembly on the base assembly while securing the latches.
Replacement Procedures 4.12 Battery lock/Battery release latch 4.12.1 Removing the Battery lock/ Battery release latch To remove the battery lock, follow the steps below. 1. Remove the battery lock/battery release latch from the slot while pushing latches inside to release them. Figure 4-7 Removing the Battery lock/ Battery release latch Spring Battery release...
Replacement Procedures Figure 4-8 RTC battery and harness RTC battery 4.13.1 Removing the RTC battery To remove the RTC battery, follow the steps below. 1. Disconnect the USB2.0(3.0)/Audio board FFC from the connector CN9530 on the system board (FTL5SY*/F4L7SY*) so that the RTC battery is visible. 2.
Replacement Procedures 4.13.2 Installing the RTC battery To install the RTC battery, follow the steps below. 1. Place and stick the RTC battery (with the RTC MYLAR) to the cover assembly. 2. Connect the RTC battery harness to the connector CN8020 on the system board (FTL5SY*/F4L7SY*).
Replacement Procedures When the optical disk inside the optical disk drive can not be ejected because of some failure, open the disc tray by inserting a slender object (about 15 mm) such as a straightened paper clip into the eject hole near the eject button.
Replacement Procedures 4.14.2 Installing the Optical disk drive To install the Optical disk drive, follow the steps below. 1. When installing a new optical disk drive, set a new ODD bezel to the optical disk drive while securing the latch. 2.
Replacement Procedures Figure 4-13 Removing the HDD/SSD (2) 3. Remove the HDD FFC from the HDD/SSD. Figure 4-14 Removing the HDD/SSD (3) HDD FFC 4. Remove the SSD from the SSD Holder. Maintenance Manual (960-922) 4-19...
Replacement Procedures Figure 4-15 Removing the HDD/SSD (4) 4.15.2 Installing the HDD/SSD To install the HDD/SSD, follow the steps below. To avoid damage, always hold the HDD/SSD only by its sides. To prevent the HDD/SSD from being distorted when installing the HDD/SSD pack into the computer, do not press the center of the HDD/SSD pack.
Replacement Procedures 4.16 Memory module 4.16.1 Removing the Memory module To remove the memory module, follow the steps as detailed below: Do not touch the connectors on the memory module or on the computer. Dust or stains on the connectors may cause memory access problems. Never press hard or bend the memory module.
Replacement Procedures 4.16.2 Installing the Memory module To install a memory module, follow the steps as detailed below: 1. Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place.
Replacement Procedures 4.17 USB2.0(3.0)&Audio board 4.17.1 Removing the USB2.0(3.0) & Audio board (FTL5U2*/F4L7A3*) To remove the board, follow the steps below. 1. Disconnect USB2.0(3.0)/Audio board FFC from the connector CN9530 on the system board (FTL5SY*/F4L7SY*). Figure 4-18 Removing the USB 2.0(3.0)/Audio board (1) USB2.0(3.0)/ Audio board FFC CN9530...
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Replacement Procedures (PS59* model) Separate the USB2.0 & Audio board (FTL5U2*) while releasing the latch. Figure 4-20 Removing the USB 2.0(3.0)/Audio board (3) Latch 4. Disconnect the USB2.0(3.0)/Audio board FFC from the connector CN9721 on the USB2.0(3.0)&Audio board (FTL5U2*/F4L7A3*) disconnect the FPC from CN9830 on the back of the USB3.0/Audio board (F4L7A3*) (PS59R model).
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Replacement Procedures 4.9.1 Installing the USB 2.0(3.0) &Audio board (PS59* model) When replacing the USB2.0 &Audio board with a new one, stick a new sponge tape (GM9041325111) in place. To install the USB2.0(3.0) &Audio board, follow the steps below. 1. Connect the &Audio board FFC to the connector USB2.0(3.0) CN9721 on the USB2.0(3.0)/Audio board...
Replacement Procedures 4.18 Speakers 4.18.1 Removing the speakers To remove the speakers, follow the steps below. 1. Disconnect the speaker harness from the connectors CN6330 and CN6331 on the system board. 2. Remove the following screws and then open the sponge tape. 3.
Replacement Procedures 4.19 SD/LED board (FTL5LE*/F4L7LE*) /F4L7LE* 4.19.1 Removing the SD/LED board (FTL5LE* To remove the board, follow the steps below. 1. Disconnect the SD/LED board (FTL5LE*) FFC from the connector CN9500 on the system board. Figure 4-23 Removing the SD/LED board (1) SD/LED board CN9500 SD/LED board...
Replacement Procedures Figure 4-25 Removing the SD/LED board (3) CN9600 4.19.2 Installing the SD/LED board To install the SD/LED board, follow the steps below. 1. Connect the SD/LED board (FTL5LE*/F4L7LE*) FFC to the connector CN9600 on the SD/LED board. 2. Set the SD/LED board in place and secure it with the screws. 3.
Replacement Procedures To remove the Wireless LAN card, follow the steps below. 1. Disconnect the Wireless LAN antenna cables from the connector on the Wireless LAN card (black cable from “AUX or “1” and white cable from “Main” or “2”). Figure 4-26 Removing the wireless LAN card (1) Main (2) AUX (1)
Replacement Procedures 4. Arrange the Wireless LAN antenna cables to the guides as below. Figure 4-28 Arrange Wireless LAN antenna cable Guides WLAN antenna cables 5. Connect the Wireless LAN antenna cables to the connectors (black cable to “AUX” or “1” and white cable to “Main” or “2”) on the Wireless LAN card.
Replacement Procedures Figure 4-30 Removing the DC Fan (2) CN5390 3. Disconnect the DC-IN harness from the connector CN8001 on the system board. Release the DC-IN harness from the guides on the fan. Figure 4-31 Removing the DC Fan (3) CN8001 DC-IN harness 4.
Replacement Procedures Figure 4-32 Removing the DC Fan (4) F2.5 x 4.5CT 4.21.2 Installing the DC Fan To install the DC Fan, follow the steps below. 1. Set the fan in place and secure it with the screw. 2. Connect the fan harness to the connector CN3380 on the system board (FTL5SY*/F4L7SY*).
Replacement Procedures Figure 4-34 Arrange LCD harness(for HD Web Camera Model) Guides Figure 4-35 Arrange LCD harness(for IR Camera Model) 4.22 Fin 4.22.1 Removing the Fin To remove the fin, follow the steps below. 1. Remove the following screws and fin. Maintenance Manual (960-922) 4-33...
Replacement Procedures Figure 4-36 Removing the fin M2 x 2.5C BIND HEAD When removing the fin, be sure to remove the screws in the reverse order of the number marked on the fin. 4.22.2 Installing the fin To install the fin, follow the steps below. 1.
Replacement Procedures 4.23 System board/LAN Module/Power Button board 1. If replacing with a new system board, update the DMI information as described in Chapter 3, Diagnostics. Also update with the Tests and latest BIOS and EC/KBC as described in Appendix G, BIOS Rewrite Procedures, and Appendix H, EC/KBC Rewrite...
Replacement Procedures /LAN Module/Power button 4.23.1 Removing the System board board To remove the system board, follow the steps below. 1. Stand the LCD cover and remove the screws as the following: Figure 4-37 Removing the system board (1) LCD cover M2.5 x 6CT FLAT HEAD 2.
Replacement Procedures Figure 4-38 Removing the system board (2) DC-IN jack 3. Take out the LAN Module from the slot, and then release the LAN harness from the guides, disconnect the LAN harness from the connector CN4050 on the system board (FTL5SY*/F4L7SY*). Figure 4-39 Removing the system board (3) CN4050 LAN harness...
Replacement Procedures Figure 4-40 Removing the system board (5) CN9510 CN9550 CN3260 5. Remove the following the screws and system board, and then lift up the system board carefully. Figure 4-41 Removing the system board (6) M2.5 x 4.5CT 6. Disconnect the Power Button board harness from the connector CN9621 on the Power Button board (FTL5PW*/F4L7PW*).
Replacement Procedures Figure 4-42 Removing the system board (7) CN9621 Power Button board harness Power Button board 7. Disconnect the Power Button board harness from the connector CN9711 on the system board. Figure 4-43 Removing the system board (8) CN9711 Power Button board harness 8.
Replacement Procedures Figure 4-44 Removing the system board (10) Power Button board F2.5 x 4.5CT /LAN Module/Power button 4.23.2 Installing the System board board To install the system board, follow the steps below. 1. Set the Power Button board (FTL5PW*/F4L7PW*) in place and secure it with a screw.
Replacement Procedures 6. Connect the LAN harness to the connector CN4050 on the system board. Set the LAN Module in slot, and arrange the LAN Module harness. Be sure not to cover the connector of the Power button board while arranging the LAN Module harness. Figure 4-46 Arrange the LAN harness 7.
Replacement Procedures 4.25 LCD assembly 4.25.1 Removing the LCD unit To remove the LCD unit, follow the steps below. 1. Remove the hinge caps while releasing the latches. Figure 4-47 Removing the LCD unit (1) hinge hinge 2. Remove the following screws securing the LCD mask, and then remove the LCD mask while releasing the latches.
Replacement Procedures Be sure to release the latches follow the arrow order on below figure. 3. Remove the following screws and take out the LCD unit. Be careful that the LCD harness is connected to the connector on the back of the LCD unit. Figure 4-49 Removing the LCD unit (3) S-THIN 2 x 3CS 4.
Replacement Procedures Figure 4-50 Removing the LCD unit (4) 5. Peel the pull tape and disconnect the LCD harness from the connector on the LCD unit. Maintenance Manual (960-922) 4-44...
Replacement Procedures Figure 4-51 Removing the LCD unit (5) Open Lock 4.25.2 Installing the LCD unit To install the LCD unit, follow the steps below. 1. Connect the LCD harness to the connector on the LCD unit and secure it with the pull tape and glass tape. When connect the LCD harness, make sure to connect the right and left side at the same time as shown in the figure below.
Replacement Procedures Figure 4-52 Installing the LCD unit (1) Peel off the separators on the bound & detach tapes, and then set the LCD unit in place. Figure 4-53 Installing the LCD unit (2) 7. Set the left & right hinges. Maintenance Manual (960-922) 4-46...
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Replacement Procedures ■ Be sure to engaging the latches follow the arrow order on below figure. When setting the LCD mask, be careful not to pinch the cables. ■ When replacing the LCD Cover for FHD LCD model, stick a new Al tape on the new cover in place.
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Replacement Procedures When replacing the LCD mask for FHD LCD model, stick two new CU tapes in layers on the LCD mask in place. 9. Set the hinge cap while engaging the latches. Maintenance Manual (960-922) 4-48...
Replacement Procedures 4.26 Camera module/Wireless antennas 4.26.1 Removing the Camera module To remove the camera module, follow the steps below. 1. Remove the following screws to release the left hinge. Figure 4-54 Removing the camera module (1) M2.5 x 6B FLAT HEAD S-THIN 2.5 x 4BS S-THIN 2 x 3CS Left hinge...
Replacement Procedures Figure 4-55 Removing the camera module (2) M2.5 x 6B FLAT HEAD S-THIN 2.5 x 4BS S-THIN 2 x 3CS Right hinge 3. Disconnect the camera harness from the connector on the camera module. 4. Remove the camera module from the slot of the LCD cover. 5.
Replacement Procedures Figure 4-56 Removing the camera module (for HD Web Camera Model)(3) HD Camera module Figure 4-57 Removing the camera module (for IR Camera Model)(4) IR Camera module Do not reuse the removed camera module. Be sure to use new camera module.
Replacement Procedures 4.26.2 Removing the Wireless antennas To remove the wireless antenna, follow the steps below. 1. Peel off the wireless LAN antennas from the LCD cover. Do not reuse the removed wireless LAN antennas. Be sure to use new wireless LAN antenna.
Replacement Procedures Figure 4-59 Arrange WLAN antenna cables(for IR Camera Model) 4.26.4 Installing the Camera module To install the camera module, follow the steps below. 1. Peel off a protection sheet from a new camera module. 2. Stick the camera cushion and square cushion on the LCD mask. 3.
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Replacement Procedures 5. Set the right hinge in place and secure it with the screws. 6. Set the left hinge in place and secure it with the screws. Maintenance Manual (960-922) 4-54...
Appendix A Handling the LCD Module A.1 Precautions for handling the LCD module The LCD module can be easily damaged during assembly or disassembly. Observe the following precautions when handling the LCD module: 1. When installing the LCD module in the LCD cover, be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained.
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Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again. If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a cloth and then wipe the panel’s surface.
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Handling the LCD Module 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods.
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Handling the LCD Module 9. Do not disassemble the LCD module. Disassembly can cause malfunctions. 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxide). These materials can release gas that can damage the panel’s polarization. Maintenance Manual (960-922)
Appendix B Board Layout Rev.02 B.1 SYSTEM board (FTL5SY*/F4L7SY*) Front View Figure B-1 System board (FTL5SY*/F4L7SY*) layout (front) CN8021 CN9711 CN1810 CN5690 CN4800/CN4811 CN4801 Table B-1 System board (FTL5SY*/F4L7SY*) connectors and ICs (front) Number Name SATA ODD interface connector CN1810 Power Button board interface connector CN9711 Battery interface connector...
Board Layout Rev.02 B.6 Power Button board (FTL5PW*/F4L7PW*) Front View Figure B-6 Power Button board (FTL5PW*/F4L7PW*) layout (front) B.7 Power Button board (FTL5PW*/F4L7PW*) Back View Figure B-7 Power Button board (FTL5PW*/F4L7PW*) layout (back) CN9621 Table B-5 Power Button board (FTL5PW*/F4L7PW*) connectors (back) Number Name SYSTEM board (FTL5SY*/F4L7SY*) interface...
Appendix G BIOS Rewrite Procedures This Appendix explains how to rewrite the system BIOS program when you update the system BIOS. G.1 Tools To rewrite the BIOS, you need the following tool: BIOS/EC/KBC rewriting disk ■ G.2 Rewriting the BIOS 1.
Appendix H EC/KBC Rewrite Procedures This Appendix explains how to rewrite the EC/KBC system program when you update the EC/KBC system. It is necessary to rewrite the EC/KBC system program when the following changes are made. 1. Replacing of system board 2.
EC/KBC Rewrite Procedures 1. Rewrite the EC/KBC only when instructed by a diagnostic disk release notice. 2. Connect the AC adaptor to the computer when you rewrite the EC/KBC. 3. Do not turn off the power while you are rewriting the EC/KBC. If the rewrite fails, it might be impossible to start up the computer.
Appendix I Reliability The following table shows MTBF (Mean Time Between Failures) in maximum configuration. Table I-1 MTBF Time (hours) 5884 (PS59* model) 7874 (PS59R model) Maintenance Manual (960-922)
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