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Please read. A note is a hint or advice that helps you make best use of your equipment. Improper repair of the computer may result in safety hazards. Dynabook requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.
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PORTEGE X30L-J Series The manual is divided into the following parts: Chapter 1 Hardware Overview describes the system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
Table of Contents Hardware Overview Chapter 1 1.1 Features and System Unit Block Diagram ....1-1 1.2 SSD ..........1-6 1.3 Keyboard .
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PORTEGE X30L-J Series 3.3 Entry of the DMI information ......3-4 3.4 Heatrun Test ......... 3-6 3.5 Main Test Menu .
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PORTEGE X30L-J Series Handling the LCD Module Appendix A A.1 Precautions for handling the LCD module ....A-1 Board Layout Appendix B B.1 System Board (FCRYSY*) Front View ....B-1...
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PORTEGE X30L-J Series List of Figures Figure 1-1 System unit configurations..............1-2 Figure 1-2 System unit block diagram ..............1-3 Figure 1-3 Keyboard....................1-7 Figure 1-4 LCD module ....................1-7 Figure 1-5 Power supply output rating..............1-9 Figure 2-1 Troubleshooting flowchart (1/2) .............. 2-3 Figure 2-2 Troubleshooting flowchart (2/2) ..............
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PORTEGE X30L-J Series Figure 4-28 Removing the dual button unit/Click pad (3)........4-33 Figure 4-29 Removing the dual button unit/Click pad (4)........4-33 Figure 4-30 Installing the dual button unit/Click pad (1) ........4-34 Figure 4-31 Installing the dual button unit/Click pad (2) ........4-34 Figure 4-32 Installing the dual button unit/Click pad (3) ........
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PORTEGE X30L-J Series List of Tables Table 1-1 M.2 SSD specifications (KIOXIA).............. 1-6 Table 1-2 M.2 SSD specifications (Samsung) ....... 1-6 Table 1-3 M.2 SSD specifications (Intel)..............1-6 Table 1-4 LCD module specifications............... 1-8 Table 1-5 Battery specifications ................1-9 Table 1-6 Time required for charges ..............
Chapter 1 Hardware Overview 1.1 Features and System Unit Block Diagram Dynabook Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight, low power usage and high reliability. This computer incorporates the following features/major components.
Hardware Overview ■ Microprocessor ® The computer is equipped with an Intel Processor. The PC comes in with one of the following speeds: Number of Core Frequency L3 Cache Size Turbo cores/number of threads Tiger Lake-UP3 i7-1165G7 No-IPU 12MB 4.70GHz Tiger Lake-UP3 i5-1135G7 No-IPU 4.2GHz Tiger Lake-UP3 i3-1115G4 No-IPU...
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Hardware Overview The Touch Pad located in the palm rest is used to control the movement of the on-screen pointer. ■ Battery The computer has a rechargeable Lithium-Ion main battery pack. A part of this battery pack is used for RTC battery function. ■...
Hardware Overview Items Specifications Height mm) 1.5 Max 1.5 Max Depth (mm) 80.0 ± 0.15 80.0 ± 0.15 Weight (g) 10.0 Max 10.0 Max Storage size 512GB (formatted) 1.3 Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer.
Hardware Overview 1.6.2 Battery Charging Control Battery charging is controlled by a power supply microprocessor. The microprocessor controls whether the charge is on or off and detects a full charge when the AC adaptor and battery are attached to the computer. The system charges the battery.
Hardware Overview Table 1-8 AC adaptor specifications Parameter Specification USB-C straight G71C000LR210 (2-pin) G71C000LS210 (3-pin) Power Input voltage 100V/240V Input frequency 50Hz to 60Hz Input current 1.5 A (100V-240V) Output voltage 5 ~ 20 V Output current 3 A (Peak 3.25 A) 1.8 USB Type-C Adapter To expansion the PC functions, some USB Type-C adapters are prepared.
Chapter 2 Troubleshooting Procedures 2.1 Troubleshooting This chapter describes how to determine which Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction. (The “FRU” means the replaceable unit in the field.) The FRUs covered here are as follows: 1.
Troubleshooting Procedures Before exchanging a system board, write down the DMI information on TOP Menu. Register this DMI information after exchanging a system board by performing “DMI Entry utility” in the test program. For details, refer to 3.3 Entry of the DMI information.
Diagnostic Procedure Turn the power on. Follow the system board Any error message is displayed? Diagnostic Procedure dynabook logo Follow the display diagnostic Diagnostic Procedure is displayed? If the “Password=” message displays, type the password. Follow the SSD diagnostic...
Troubleshooting Procedures Figure 2-2 Troubleshooting flowchart (2/2) ① Follow the keyboard Keyboard works well? Diagnostic Procedure Follow the touch pad Touch pad works well? Diagnostic Procedure Set the device containing the test program for maintenance to the PC, and start the test program. (The reboot of the PC is required.) Diagnostic Program Follow the Diagnostic Procedure...
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Troubleshooting Procedures If the diagnostics program cannot detect an error, the problem may be intermittent. The Test program should be executed several times to isolate the problem. Check the Log Utilities function to confirm which diagnostic test detected an error(s), and then perform the appropriate troubleshooting procedures as follows: 1.
Troubleshooting Procedures 2.3 Power Supply Troubleshooting The power supply controller controls many functions and components. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are: 2.3.1 Procedure 1 Power Status Check 2.3.2 Procedure 2 Error Code Check 2.3.3 Procedure 3 Connection Check...
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Troubleshooting Procedures If the DC IN/Battery indicator is flashing white and the power supply controller detects a malfunction, perform the following procedure: 1. Remove the AC adapter and USB Type-C adapter (if bundled) to cut off the power. 2. Re-connect the AC adapter and USB Type-C adapter (if bundled). When the DC IN/Battery indicator is still flashing, go to Procedure 2.
Troubleshooting Procedures Example: Error code 11h (Error codes are given in hexadecimal format.) Check 1 Convert the DC IN/battery indicator blink pattern into the hexadecimal error code and compare it to the tables below. Table 2-3 Error code Abnormal definition Error code Conditions E power output error During power on process, PCNFEV signal still de- during power on process...
Troubleshooting Procedures Figure 2-3 Connection Check Thunderbolt 4/USB Type-C ports <System board> CN4800 AC adaptor CN4821 CN8021 Power cord Battery pack Any of the connectors may be disconnected. Perform Check 1. ■ Check 1 Make sure the AC adaptor and the AC power cord are connected firmly each other and to the outlet and computer.
Troubleshooting Procedures When AC adaptor is not connected (while powered by the battery pack): ■ Check 1 Battery pack may be faulty. Replace it with a new one. If the problem still occurs, perform Check 2. ■ Check 2 System board may be faulty. Replace it with a new one. 2.4 System Board Troubleshooting This section describes how to determine if the system board is malfunctioning or not.
Troubleshooting Procedures Check 3 A device without any system information is installed and it may be designated as the boot device. Remove the device, press any key and reboot the computer. At the reboot, press F2 to display the BIOS setup screen. Set the correct boot device and repeat Procedure 1.
Troubleshooting Procedures 2.5.1 Procedure 1 The test program reading check for maintenance by a USB unit 2.5.2 Procedure 2 Connector Check and Replacement Check 2.5.1 Procedure 1 The test program reading check for maintenance by a USB unit USB connector and the test program for maintenance is read. If the test program cannot be executedon the computer, go to Procedure 2.
Troubleshooting Procedures 2.6 SSD Troubleshooting To check if the M.2 SSD is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check The contents of the hard disk/SSD will be erased when the hard disk/SSD troubleshooting procedures are executed.
Troubleshooting Procedures 2.7.1 Procedure 1 Diagnostic Test Program Execution Check Execute the Keyboard Test, pressed key display test and Touch Pad test in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics, for more information on how to perform the test program. Press Fn+Z key after starting Windows.
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Troubleshooting Procedures 2.8.1 Procedure 1 Diagnostic Test Program Execution Check Execute the Keyboard test, pressed key display test and Touch pad test in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics, for more information on how to perform the test program. If an error occurs, go to Procedure 2.
Troubleshooting Procedures 2.9 Display Troubleshooting This section describes how to determine if the computer’s display is functioning properly. To check the touch function, start with Procedure 1. To check the display function, start with Procedure 2. Procedure 1: Check on Windows OS Procedure 2: Diagnostic Test Program Execution Check Procedure 3: Connector Check and Replacement Check 2.9.1 Procedure 1 Check on Windows OS...
Troubleshooting Procedures If the connection is loose, reconnect firmly and restart the computer. If there is still an error, go to Check 2. Check 2 The LCD cable may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures and test the display again.
Troubleshooting Procedures Check 2 LAN cable may be faulty. Replace it with a new one. If the problem still occurs, perform Check 3. Check 3 LAN jack may be faulty. Replace it with a new one following the instruction in Chapter 4, Replacement Procedures.
Troubleshooting Procedures Make sure Wireless LAN/Bluetooth Combo module is firmly connected to the CN2631 on the system board. If the connection is loose, connect it firmly and perform Procedure 1. If the problem still occurs, perform Check 2. Check 2 Make sure that antenna cables for wireless function (black and white) are firmly connected to the connectors on the module.
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Troubleshooting Procedures 2.12.2 Procedure 2 Antenna/Connector Check The 3G/LTE module, antennas and SIM card wiring diagram is shown below: System board 3G/LTE module Any of the connections may be defective. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks:...
Troubleshooting Procedures Check 3 System board may be defective or damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2.13 Sound Troubleshooting To check if the sound function is malfunctioning or not, follow the troubleshooting procedures below as instructed.
Troubleshooting Procedures 2.13.3 Procedure 3 Replacement Check ■ If headphone (HP/Mic Combo Jack in) does not work properly, perform Check 1. ■ If external microphone does not work properly, perform check 2. ■ If built-in microphone (Web camera) does not work properly, perform check 3.
Troubleshooting Procedures 2.14.1 Procedure 1 Check on Windows OS Insert a microSD Card into the slot. Check if the installed Windows recognizes automatically the microSD Card and the data in the microSD Card can be read. If the card is not recognized or data are not read, go to Procedure 2. 2.14.2 Procedure 2 Connector Check and Replacement Check The Memory media (microSD Card) connection is shown in the following figure.
Troubleshooting Procedures Procedure 4: Connector Check and Replacement Check Scan your finger shown below: Straight your finger and touch the center of the fingerprint sensor lightly and lift your finger. Figure 2-5 Scan the finger 2.15.1 Procedure 1 Setting Windows sign-in password To use the fingerprint functions, registration of your fingers on “Windows Hello”...
Troubleshooting Procedures 13. When the message to show the registration completion appears, click [Close]. To register another finger, click [Add another finger] and repeat steps from the step 12. 2.15.3 Procedure 3 Authentication of fingerprint 1. Turn on the computer to start up Windows. 2.
Troubleshooting Procedures 2.16.1 Procedure 1 Check on Windows OS Use the application software which is originally installed in the computer to check if the web camera can record/replay still images and moving images (including sound) without problems. Click Start -> Camera to open the Camera app. If any troubles occur on recording/replaying of still or moving images, perform Procedure 2.
Troubleshooting Procedures To connect an HDMI-compatible display device, follow the steps as detailed below: As the port operation of all HDMI (High-Definition Multimedia Interface) monitors have not been confirmed, some HDMI monitors may not function properly. 1.Plug one end of the HDMI cable into the HDMI in port of the HDMI display device.
Troubleshooting Procedures Check 4 HDMI TV may be damaged. Replace it with a new one and check the operation. If the problem still exists, perform Check 5. Check 5 System board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures.
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Troubleshooting Procedures Make sure the external display is connected to RGB port with the cable. If the connection is loose, reconnect it firmly and repeat Procedure 1. If there is still an error, go to Check 2. Check 2 Check the setup condition of the external display and returns to Procedure 1.
Chapter 3 Tests and Diagnostics 3.1 Test program for maintenance The test program for maintenance consists of the following items: ■ Check and update of ME FW information ■ Check of hardware information ■ Check and update of BIOS information ■...
Tests and Diagnostics 3.1.5 Diagnostic test programs There are programs to write the HW information and to check the function of HW components in the diagnostic test. You will need the following equipment to perform some of the diagnostic test programs. ■...
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Tests and Diagnostics When the message above is displayed, press Y. The ME FW will be updated and the computer will restart. Then repeat from Step 2. Procedure 2: Check of hardware information The program checks and displays the hardware information such as HDD and SSD of the computer.
Tests and Diagnostics 1. Connect the AC adaptor and the charged battery to the computer when you update the BIOS, EC/KBC or ME FW. 2. Do not turn off the power while you are updating the BIOS or EC/KBC. If the update fails, it might be impossible to start up the computer. 3.
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Tests and Diagnostics The following message will appear. Press Y. **** Warning : Update DMI really? (y/n) *** The PC will restart. Press F12 and select the USB memory as the boot device. Then the following screen will appear. Input the information one by one. (If you have not replaced the system board, the DMI information should not be changed.) ■...
Tests and Diagnostics 3.4 Heatrun Test The Heatrun test is an automatic test program that executes the following tests successively. 1. Main Memory test 2. V-RAM Memory test 3. Sequential Read Test To execute this test, select 2 from the test program menu (Top Menu), and press Enter.
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Tests and Diagnostics Others are the diagnostic tests. Move the cursor on the test item you want to execute and press ENTER. The following table shows the subtests names of each test. TEST TEST SUBTEST SUBTEST NAME NAME MEMORY Main Memory Test HDD/SSD Sequential Read Test Test...
Tests and Diagnostics Enter C ……Restarts the test execution Enter E…….Ends the test. The program returns to the screen to select Error Stop and Test Loop item selection. Select No: though any error occurs during the test, the test is continued. The setting of Yes/No can be changed by pressing ENTER.
Tests and Diagnostics 3.7 Hard Disk (&SSD) Test To execute the Hard Disk Test, select 2 from the DIAGNOSTIC TEST MENU (Main Test Menu), press Enter and follow the directions on the screen. (Move the highlight bar to the subtest you want to execute and press Enter.) Subtest 1 [Sequential Read Test]...
Tests and Diagnostics By repeating the decrease and increase of the LBA’s address, this test continues to write the test data up to the last address. After that, it reads out the data from the same LBAs to compare. If there are no 64 LBAs at last, this test is not executed for the last address.
Tests and Diagnostics ( Presses Scan Code : xx ) Subtest 2 [Touch Pad Test] This test gets the information of moving amount of the touch pad, both for direction X and Y, and pressing (ON)/releasing (OFF) information of the button A (left click button) and B (right click button), and displays the information in real time.
Tests and Diagnostics This test displays the white screen and changes the LCD brightness to the maximum, middle and low setting in order with 5-sec intervals. After that this test backs to the main menu screen automatically. 3.10 Battery Charge Test To execute the Battery Charge Test, select 5 from the DIAGNOSTIC TEST Menu (Main Test Menu), press Enter and follow the directions on the screen.
Tests and Diagnostics (file name: errorlog.txt) 1. Each test description To execute the Log Utility, select LOG Utility from the test program menu (Top Menu), and press ENTER. The following screen will appear. Display examples T-Name Pass Address Write Read HDD_001_12345678_1234_1234567812345678_00000000_55555555 RAM_001_12345678_1234_1000007812345678_00000000_55555555 ·T-NAME..
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Tests and Diagnostics The PC will restart. Press F12 and select the USB memory as the boot device. Then the following screen will appear and the correction is done automatically. If this program ends successfully, “PASS” is displayed. If any errors occurred, “FAIL” will be displayed. Maintenance Manual (960-943) 3-14...
PC system information. On this model, a combo module which has both wireless LAN and Bluetooth function is mounted. <How to display PC system information screen> 1) Click Start button. 2) Click [dynabook PC Information]. Check the content of “Netwrok”. Maintenance Manual (960-943) 3-15...
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Tests and Diagnostics If “Wireless**” appears in the screen, it means the wireless module has been recognized. 3.14.2 Check of the antenna connection Confirm that the icon for wireless LAN appears at the lower right of the screen under the circumstances the wireless communication function is available.
Tests and Diagnostics If the antenna cables are not connected to the wireless module or no available AP is found, the following icon will appear. In the case of no-antenna connection If AP should be ready but no AP point appears, any problem might occur on the wireless module or on the antenna connection.
Tests and Diagnostics (Sample of a module name) 3.16 Sound Test Since there is no sound test in the test program for maintenance, check the functions related to sound on Windows with music data, etc. 3.17 SETUP 3.17.1 Function Description This program displays the current system setup information as listed below: Maintenance Manual (960-943) 3-18...
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Tests and Diagnostics Main menu ■ System Time (System time) ■ System Date (System time) ■ CPU Type ■ CPU Speed ■ HDD/SSD ■ Total Memory Size ■ System BIOS Version ■ EC Version ■ Language Security menu ■ BIOS Password ■...
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Tests and Diagnostics Advanced menu ■ Virtualization Technology ■ SW Guard Extensions (SGX) ■ Select Owner EPOCH input type ■ Beep Sound ■ Sleep and charge ■ USB Power in Off State ■ USB Legacy Emulation ■ Wireless LAN Configuration ■...
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Tests and Diagnostics Boot menu ■ Boot Option #1 ■ Boot Option #2 ■ Boot Option #3 ■ Boot Option #4 ■ Priority for devices Exit menu ■ Exit Saving Changes ■ Exit Discarding Changes ■ Load Setup Defaults ■ Save Changes and Power off 3.17.2 Accessing the SETUP Program Turn on the power SW.
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Tests and Diagnostics Security menu screen Power Management menu screen Maintenance Manual (960-943) 3-22...
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Tests and Diagnostics Advanced menu screen Boot menu screen Maintenance Manual (960-943) 3-23...
Tests and Diagnostics Exit menu screen Moving Within the SETUP Menu and Changing Values 1. Press ← and → to move between the two columns. Press ↑ and ↓ to move between items in a column. 2. Press the [Enter] Key to change the value. Accepting Changes and Exiting the SETUP Window 1.
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Tests and Diagnostics Before implementing this tool, be sure to the version of EFI Shell is V2.1 or later. 3.18.2 Preparation Download the tool to a USB memory. 1. To get the EFI Shell start program (Shell.efi), click “Download” on the URL below.
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Tests and Diagnostics Message Meaning The Battery Off mode program doesn’t ERROR : Could not support this PC. The Program ends execute this tool automatically. because it is not a Support model Error Code : (0x8300) The written data is incorrect. The setting was done but it but it has not Get Status : Disabled affected.
Chapter 4 Replacement Procedures This chapter describes the procedure for removing and replacing the field replaceable units (FRUs) in the PC. It may not be necessary to remove all the FRUs in order to replace one. The chart below provides a guide as to which other FRUs must be removed before a particular FRU can be removed.
Please read the following safety instructions before disassembling the computer and always follow the instructions while working on the computer. 1. Always use the genuine battery that is authorized by Dynabook or compatible with the unit. Since other battery packs have different specifications, they may be incompatible with the unit, and may burst or explode.
4. If you use AC power, be sure to use the cable that came with the computer or one recommended by Dynabook. 5. Make sure that all replacement components meet the specifications for the computer and that all cables and connectors are securely fastened, in order to avoid the risk of electric shock.
Replacement Procedures 9. As all parts have sharp edges and corners, take care not to cut yourself. 10. After replacing an FRU, check that the computer and replaced part operate correctly. 4.3 Disassembly Procedure Four main types of cable connector are used. ■...
Overtightening can damage components and screws; undertightening can result in electrical shorts or other damage if screws or components come loose. Dynabook recommends that you use an electric screw driver for quick and easy operations. ■ (2mm) 0.167 N•m (1.7 kgf cm) ■...
Replacement Procedures To prevent damage to THIN HEAD screws, use type 0 bit philips screwdriver. Press along the axis of the screwdriver while turning the screw. This is because the contact area between the screw and driver is less than for a pan head screw (standard pan-shaped screw head). 4.7 Grip Color Some screws have a colored grip area to help you determine the length of the screw.
Replacement Procedures Example: B6 ... 6mm BIND screw Screw color/material B: Black/Nickel C: Silver/Non-Hexavalent Chromate U: Other screws (Unique screws: such as stud, etc.) 4.9 Memory media Insert or remove a Memory media in accordance with any instructions in each Memory Media manual or the manuals of the computer system you are using.
Replacement Procedures 4.10 SIM card (3G model) 4.10.1 Installing a SIM card To install a SIM card, follow the steps as detailed below. 1. Shut down the computer. Make sure the Power indicator is off. 2. Remove the AC adaptor and all cables and peripherals connected to the computer.
Replacement Procedures 3. Remove the SIM card from the SIM card tray. 4. Insert the SIM card tray back into the SIM card slot. 4.11 Cover Assembly and Base Assembly 4.11.1 Removing the Cover Assembly and Base Assembly To remove the Base Assembly, follow the steps below. 1.
Replacement Procedures Figure 4-5 Removing the Base Assembly (2) Base assembly Latch Cover Assembly 4.11.2 Installing the Base Assembly To install the Base Assembly, follow the steps below. 1. Set the Cover Assembly on the Base Assembly while securing the latch.
Dispose always the used battery pack in accordance with the laws and ordinances of your local authority. Use only the batteries approved by Dynabook. Check the battery’s terminals visually. If they are dirty, wipe them clean with a dry cloth.
Replacement Procedures Do not touch the connectors on the memory module or on the computer. Dust or stains on the connectors may cause memory access problems. Never press hard or bend the memory module. 1. Open the left and right latches outside and remove the memory module.
Replacement Procedures 4.13.2 Installing the Memory module To install a memory module, follow the steps as detailed below. 1. Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place.
Replacement Procedures Take care not to press on the top or bottom of a SSD. Pressure may cause the data loss or damage to the device. 1. Remove the the following screw and disconnect the SSD from the connector CN1900 on the System board. Figure 4-9 Removing the SSD S2x2.5BT CN1900...
Replacement Procedures Figure 4-10 Installing the SSD S2x2.5BT CN1900 4.15 Fan 4.15.1 Removing the Fan To remove the Fan, follow the steps below. 1. Disconnect the Fan harness from the connector CN3380 on the System Board. 2. Remove the following screws and the Fan from the Cover Assembly. Maintenance Manual (960-943) 4-15...
Replacement Procedures Figure 4-11 Removing the Fan S2 x 3CT Fan harness C N3380 4.15.2 Installing the Fan To install the Fan, follow the steps below. 1. Set the Fan in place on the Cover Assembly and secure it with the screws.
Replacement Procedures Figure 4-12 Removing the Fin B2X2.5CT When removing the Fin, be sure to remove the screws in the reverse order of the number marked on the Fin. 4.16.2 Installing the Fin To install the Fin, follow the steps below. 1.
Replacement Procedures 4.17.2 Installing the Smart Card slot When replacing the Smart Card slot with a new one, stick two pieces of SQUARE CHUSION on the Smart Card. Square cushion Square cushion To install the Smart Card slot, follow the steps below. 1.
Replacement Procedures Figure 4-15 Removing the 3G module (1) INSU LTE 3. Remove the following screw and disconnect the 3G MODULE from the connector CN2610 on the System Board. Figure 4-16 Removing the 3G module (2) S2x2.3BT 3G MODULE 4.18.2 Installing the 3G module To install the 3G module, follow the steps below.
Replacement Procedures 4.19 System board 1. If replacing with a new system board, update the DMI information as described in Chapter 3, Tests and Diagnostics. Also update with the latest BIOS and EC/KBC as described in Appendix G, BIOS Rewrite Procedures, and Appendix H, EC/KBC Rewrite Procedures.
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Replacement Procedures When replacing the system board with a new one, stick a new GUM CUSHION on the system board in place. GUM cushion When replacing the system board with a new one, stick a new COOL SHEET on the system board in place. Maintenance Manual (960-943) 4-22...
Replacement Procedures 4.19.1 Removing the System board To remove the system board, follow the steps below. 1. Disconnect the Speaker harness, Keyboard FPC,Keyboard Backlight FPC, Click Pad FFC from the System Board. Figure 4-17 Removing the system board (1) Speaker harness Speaker harness Speaker harness Keyboard FPC...
Replacement Procedures Figure 4-18 Removing the system board (2) CN5390 3. Remove the following the screws. Carefully lift up the system board. Figure 4-19 Removing the system board (3) S2 x 3CT Maintenance Manual (960-943) 4-24...
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Replacement Procedures 4.19.2 Installing the System board When replacing the Smart Card slot with a new one, stick six pieces GUM CHUSION on the system board in place. GUM cushion To install the system board, follow the steps below. 1. Set the system board in place. 2.
Replacement Procedures 4.20 Power button 4.20.1 Removing the Power button To remove the Power button, follow the steps below. 1. Release the latch from the slot on the Cover Assembly. 2. Remove the Power button from the Cover Assembly. Figure 4-20 Removing the Power button 4.20.2 Installing the Power button To install the Power button, follow the steps below.
Replacement Procedures 4.21.2 Removing the W-LAN ANTENNA 1. Remove the the following screws and disconnect CORNER CAP R (W- LAN ANTENNA MAIN (white cable). 2. Open the INSU and release the W-LAN ANTENNA CABLE (W-LAN ANTENNA AUX (black cable). 3. Disconnect CORNER CAP L. Figure 4-21 Removing the W-LAN ANTENNA(1) S2 x 3CT Maintenance Manual (960-943)
Replacement Procedures 4. Peel off the W-LAN ANTENNA MAIN (white cable) from the CORNER CAP L and W-LAN ANTENNA AUX (black cable) from the CORNER CAP R. Figure 4-22 Removing the W-LAN ANTENNA(2) CORNER CAP L W-LAN ANTENNA MAIN 4.21.3 Installing the W-LAN ANTENNA To install the W-LAN ANTENNA, follow the steps below.
Replacement Procedures Figure 4-23 Installing the W-LAN ANTENNA(1) 3. Set the CORNER CAP L and CORNERCAP R to the COVER ASSY and secure them with the screws. 4.22 Speaker 4.22.1 Removing the Speaker To remove the Speaker, follow the steps below. 1.
Replacement Procedures Figure 4-24 Removing the Speaker (1) CN6290 4.22.2 Installing the Speaker To install the Speaker, follow the steps below. 1. Set the speakers to the slots of the Cover Assembly. 2. Arrange the Speaker harness under the guides and fix it with the new INSU.
Replacement Procedures 4.23.2 Installing the Wireless antennas To install the wireless antenna, follow the steps below. 1. Stick new Wireless antennas in place. 2. Arrange the Wireless antenna cables in place, and secure them with the insulators. Figure 4-25 Installing the wireless antenna (1) Maintenance Manual (960-943) 4-31...
Replacement Procedures 4.24 Dual button unit/Click pad 4.24.1 Removing the dual button unit/Click pad To remove the dual button unit and click pad, follow the steps below. 1. Disconnect the Click Pad FFC, Accupoint FPC from the connectors on the Click Pad. Figure 4-26 Removing the dual button unit/Click pad (1) Click Pad FFC Accupoint FPC...
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Replacement Procedures Figure 4-28 Removing the dual button unit/Click pad (3) Dual button FPC Click Pad plat S2x2BT 5. Remove the Dual button and Click Pad RIM ASSY from the Cover Assembly. Figure 4-29 Removing the dual button unit/Click pad (4) Dual button Click Pad RIM ASSY 4.24.2 Installing the dual button unit/Click pad...
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Replacement Procedures Figure 4-30 Installing the dual button unit/Click pad (1) Click Pad RIM ASSY Click Pad RIM ASSY 3. Set the Dual button FPC to the hole on the Click Pad plat and secure it with the screws. 4. Set the Click Pad plat to the Cover Assembly and secure it with the screws.
Replacement Procedures Figure 4-32 Installing the dual button unit/Click pad (3) 8. Connect the Dual button FPC to the connector on the Click Pad. Stick a new IDUAL BUTTON INSU to the dual button plat in place. 9. Connect the Accupoint FPC to the connector on the Click Pad. 10.
Replacement Procedures As the keytop may fall out, when handling the keyboard, always hold it by the frame and do not touch the key top. 1. Peel off the INSU KB. Figure 4-33 Removing the keyboard(1) INSU KB 2. Remove the following screws. Figure 4-34 Removing the keyboard(2) S1.2×1.1BT Maintenance Manual (960-943)
Replacement Procedures 3. Remove the KEYBOARD. Figure 4-35 Removing the keyboard(3) KEYBOARD 4.25.2 Installing the Keyboard To install the keyboard, follow the steps below. 1. Align the locating pins and set the KEYBOARD to the COVER ASSY in place. Figure 4-36 Installing the keyboard (1) locating pin 2.
Replacement Procedures Figure 4-37 Installing the keyboard (2) 3. Stick a new INSU KB to the COVER ASSY in place. Make sure the whole INSU KB is flatly sticked including the four corners. 4.26 LCD Assembly 4.26.1 Removing the LCD unit To remove the LCD unit, follow the steps below.
Replacement Procedures Figure 4-39 Removing the LCD unit (2) hinge cap 3. Release the latches and remove the LCD MASK ASSY from the LCD COVER ASSY. 4. Release the following screws and remove the left & right hinges. Figure 4-40 Removing the LCD unit (3) S2.5×2.5CT hinge The Web Camera Shutter is attached to the LCD mask by magnet.
Replacement Procedures 5. Grasp the bound & detach tapes and pull out the tapes slowly and parallelly from the LCD cover. Figure 4-41 Removing the LCD unit (4) 6. Take out the LCD unit. Be careful that the LCD harness is connected to the connector on the back of the LCD unit.
Replacement Procedures Figure 4-42 Removing the LCD unit ( Open Lock 4.26.2 Installing the LCD unit To install the LCD unit, follow the steps below. 1. Connect the LCD harness to the connector on the LCD unit and secure it with the pull tape and glass tape. When connect the LCD harness, make sure to connect the right and left side at the same time as shown in the figure below.
Replacement Procedures Figure 4-43 Installing the LCD unit (1) 3. Set the LCD unit in place. 4. Arrange the LCD harness under the guides of the LCD cover. Figure 4-44 Installing the LCD unit (2) 5. Set the left & right hinges and secure them with the screws. Maintenance Manual (960-943) 4-42...
Replacement Procedures Figure 4-45 Installing the LCD unit ( S2.5×2.5CT 6. Peel off the separator on the LCD mask and then set the LCD mask on the LCD cover while engaging the latches. Figure 4-46 Installing the LCD unit ( 7.
Replacement Procedures 4.27 Camera module 4.27.1 Removing the Camera module To remove the camera module, follow the steps below. 1. Peel off two pieces of GASKET and AL TAPE on the camera module. Figure 4-47 Removing the camera module (1) GASKET AL TAPE 2.
Replacement Procedures Figure 4-49 Removing the camera module (3) Camera module Do not reuse the removed camera module. Be sure to use new camera module. 4.27.2 Installing the Camera module To install the camera module, follow the steps below. 1. Peel off a protection sheet from a new camera module. 2.
Appendix A Handling the LCD Module A.1 Precautions for handling the LCD module The LCD module can be easily damaged during assembly or disassembly. Observe the following precautions when handling the LCD module: 1. When installing the LCD module in the LCD cover, be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained.
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Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again. If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a cloth and then wipe the panel’s surface.
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Handling the LCD Module 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods.
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Handling the LCD Module 9. Do not disassemble the LCD module. Disassembly can cause malfunctions. 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxide). These materials can release gas that can damage the panel’s polarization. Maintenance Manual (960-943)
Appendix E Key Layout E.1 United Kingdom (UK) Keyboard Figure E-1 UK keyboard E.2 United States (US) Keyboard Figure E-2 US keyboard Maintenance Manual (960-943)
Appendix G BIOS Rewrite Procedures This Appendix explains how to rewrite the system BIOS program when you update the system BIOS. G.1 Tools To rewrite the BIOS, you need the following tool: ■ BIOS/EC/KBC rewriting disk G.2 Rewriting the BIOS 1.
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BIOS Rewrite Procedures (JP Keyboard) (Keep holding down the key.) 5. The BIOS rewriting starts. 6. When the process is completed, the system automatically reboots. 1. Connect the AC adaptor and the charged battery to the computer when you rewrite the BIOS. 2.
Appendix H EC/KBC Rewrite Procedures It is necessary to rewrite the EC/KBC system program when the following changes are made. 1. Replacing of system board 2. Replacing of LCD The EC/KBC can’t be updated solely. It will be updated simultaneously during the BIOS update.
Appendix I Reliability The following table shows MTBF (Mean Time Between Failures) in maximum configuration. Table I-1 MTBF Time (hours) 9275 Maintenance Manual (960-943)
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