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dynabook TECRA A50-J Series Maintenance Manual

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Maintenance Manual
TECRA A50-J
SATELLITE PRO A50-J/R50-J
Series
File Number (960-946)

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Summary of Contents for dynabook TECRA A50-J Series

  • Page 1 Maintenance Manual TECRA A50-J SATELLITE PRO A50-J/R50-J Series File Number (960-946)
  • Page 2 (DBH)[DT](SYD) Rong Jing Copyright © 2021 Dynabook Inc. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Dynabook. No patent liability is assumed, with respect to the use of the information contained herein.
  • Page 3 Please read. A note is a hint or advice that helps you make best use of your equipment. Improper repair of the computer may result in safety hazards. Dynabook requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.
  • Page 4 TECRA A50-J/SATELLITE PRO A50-J/SATELLITE PRO R50-J Series The manual is divided into the following parts: Chapter 1 Hardware Overview describes the system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.

  • Page 5: Table Of Contents

    Table of Contents Hardware Overview Chapter 1 1.1 Features and System Unit Block Diagram ....1-1 1.2 SSD ..........1-6 1.3 Keyboard .
  • Page 6 TECRA A50-J/SATELLITE PRO A50-J/SATELLITE PRO R50-J Series 3.3 Entry of the DMI information ......3-4 3.4 Heatrun Test .
  • Page 7 TECRA A50-J/SATELLITE PRO A50-J/SATELLITE PRO R50-J Series 4.30 Camera module ........4-41 Handling the LCD Module Appendix A A.1 Precautions for handling the LCD module .
  • Page 8 TECRA A50-J/SATELLITE PRO A50-J/SATELLITE PRO R50-J Series List of Figures Figure 1-1 System unit configurations..............1-2 Figure 1-2 System unit block diagram ..............1-3 Figure 1-3 Keyboard....................1-7 Figure 1-4 LCD module ....................1-8 Figure 2-1 Troubleshooting flowchart (1/2) .............. 2-3 Figure 2-2 Troubleshooting flowchart (2/2) ..............
  • Page 9 TECRA A50-J/SATELLITE PRO A50-J/SATELLITE PRO R50-J Series Figure 4-29 Removing the 3G antennas (2) ............4-26 Figure 4-30 Removing the system board (1)............4-27 Figure 4-31 Removing the system board (2)............4-28 Figure 4-32 Removing the system board (3)............4-28 Figure 4-33 Installing the system board..............
  • Page 10 TECRA A50-J/SATELLITE PRO A50-J/SATELLITE PRO R50-J Series List of Tables Table 1-1 M.2 SSD specifications (KIOXIA).............. 1-6 Table 1-2 M.2 SSD specifications (Phison) .............. 1-6 Table 1-3 M.2 SSD specifications (Samsung)............1-6 Table 1-4 LCD module specifications............... 1-8 Table 1-5 Power supply output rating ..............1-9 Table 1-6 Battery specifications ................
  • Page 11 TECRA A50-J/SATELLITE PRO A50-J/SATELLITE PRO R50-J Series Table C-20 CN9600 FMERLT* interface connector (76-pin)........C-18 Table C-21 CN9601 FMERLT* interface connector (50-pin)........C-19 Table C-22 J6320 Headphone/Microphone jack (6-pin) ........C-20 Table C-23 CN4810 USB Type-A interface connector........... C-20 Table C-24 CN2650 SAR connector ................ C-20 Table C-25 CN2610 M.2 (3G) interface connector ..........

  • Page 12: Chapter 1 Hardware Overview

    Chapter 1 Hardware Overview 1.1 Features and System Unit Block Diagram Dynabook Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight, low power usage and high reliability. This computer incorporates the following features/major components.

  • Page 13: Figure 1-1 System Unit Configurations

    Hardware Overview Figure 1-1 System unit configurations Maintenance Manual (960-946)

  • Page 14: Figure 1-2 System Unit Block Diagram

    Hardware Overview Figure 1-2 is a block diagram of the system unit. Figure 1-2 System unit block diagram Maintenance Manual (960-946)

  • Page 15: Ssd

    Hardware Overview ■ Microprocessor ® The computer is equipped with an Intel Processor. The PC comes in with one of the following speeds: Number of Core Frequency L3 Cache Size Turbo cores/number of threads Tiger Lake-UP3 i7-1185G7 IPU vPro 12MB 4.80GHz @3.0GHz Tiger Lake-UP3 i7-1165G7 No-IPU...
  • Page 16 Hardware Overview The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages. In use there are different types of keys, specifically typewriter keys, function keys, hot keys, and Windows special keys. ■...

  • Page 17: Table 1-1 M.2 Ssd Specifications (Kioxia)

    Hardware Overview ■ Sensors and others ■ Finger print sensor: on SecurePad (BTO) ■ EC/KBC (Embedded Controller/Keyboard Controller): SMSC ME C1632 1.2 SSD 1.2.1 M.2 SSD The computer supports a 256GB, 512GB or 1TB SSD. The SSD specifications are listed in Table 1-1 Table 1-3.

  • Page 18: Keyboard

    Hardware Overview Items Specifications Storage size 256GB 512GB (formatted) G8BC000CT120 G8BC000CT250 G8BC000CT510 Width (mm) 22.00 ± 0.15 22.00 ± 0.15 22.00 ± 0.15 Height mm) 2.38 Max 2.38 Max 2.38 Max Depth (mm) 80.0 ± 0.15 80.0 ± 0.15 80.0 ± 0.15 Weight (g) 6.0 Max 6.0 Max...

  • Page 19: Power Supply

    Hardware Overview Figure 1-4 LCD module Table 1-4 LCD module specifications Item G33C000A6110 G33C000A7110 G33C000A4110 Number of 1366(W) × 768(H) 1366(W) × 768(H) 1920(W) × 1080(H) Dots Dot pitch 0.252(H)×0.252(V) 0.252(H)×0.252(V) 0.17925(H)×0.17925(V) (mm) Active area 344.13(W) × 193.44(H) 344.23(W) × 193.54(H) 344.16(W) ×...

  • Page 20: Table 1-5 Power Supply Output Rating

    Hardware Overview 3. Controls DC IN/Battery icon. 4. Turns the battery charging system on and off and detects a fully charged battery. 5. Turns the power supply on and off. 6. Provides more accurate detection of a low battery. 7. Calculates the remaining battery capacity. 8.

  • Page 21: Batteries

    Hardware Overview (*1)×: Package C9,C10 State (*2)×: メ モ リ 省電力機能動作時 1.6 Batteries The computer has one battery as follows: ■ Main battery pack The battery specifications are listed in Table 1-6. Table 1-6 Battery specifications Material Output Battery name Parts Code Capacity voltage...

  • Page 22: Ac Adaptor

    Hardware Overview Data preservation time When turning off the power in being charged fully, the preservation time is as following Table 1-8. Table 1-8 Data preservation time Battery type Sleep Mode Shut Down Mode Battery (53Wh, 4 cell) about 8 days about 45 days 1.7 AC adaptor The AC adaptor is also used to charge the battery.

  • Page 23: Table 1-10 Usb Type-C Adapter Specifications

    Hardware Overview Table 1-10 USB Type-C adapter specifications Item Specifications Maker Goodway Acrox Appearance Specifications USB-C to HDMI/VGA Travel Adapter Type-C to RGB adapter Parts code G83C000L2110 G83C000LQ110 Functions USB 3.0 port/HDMI out port/RGB RGB monitor port monitor port/LAN jack/USB Type-C port (Power Delivery Charging) Maintenance Manual (960-946) 1-12...

  • Page 24: Chapter 2 Troubleshooting Procedures

    Chapter 2 Troubleshooting Procedures 2.1 Troubleshooting This chapter describes how to determine which Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction. (The “FRU” means the replaceable unit in the field.) The FRUs covered here are as follows: 1.

  • Page 25: Troubleshooting Flowchart

    Troubleshooting Procedures Before exchanging a system board, write down the DMI information on TOP Menu. Register this DMI information after exchanging a system board by performing “DMI Entry utility” in the test program. For details, refer to 3.3 Entry of the DMI information.

  • Page 26: Figure 2-1 Troubleshooting Flowchart (1/2)

    Turn the power on. Follow the system board Any error message is displayed? Diagnostic Procedure Follow the display diagnostic dynabook logo is displayed? Diagnostic Procedure If the “Password=” message displays, type the password. Follow the SSD diagnostic Does Windows OS...

  • Page 27: Figure 2-2 Troubleshooting Flowchart (2/2)

    Troubleshooting Procedures Figure 2-2 Troubleshooting flowchart (2/2) ① Follow the keyboard Keyboard works well? Diagnostic Procedure Follow the touch pad Touch pad works well? Diagnostic Procedure Set the device containing the test program for maintenance to the PC, and start the test program. (The reboot of the PC is required.) Diagnostic Program Follow the Diagnostic Procedure...
  • Page 28 Troubleshooting Procedures If the diagnostics program cannot detect an error, the problem may be intermittent. The Test program should be executed several times to isolate the problem. Check the Log Utilities function to confirm which diagnostic test detected an error(s), and then perform the appropriate troubleshooting procedures as follows: 1.

  • Page 29: Power Supply Troubleshooting

    Troubleshooting Procedures 2.3 Power Supply Troubleshooting The power supply controller controls many functions and components. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are: 2.3.1 Procedure 1 Power Status Check 2.3.2 Procedure 2 Error Code Check 2.3.3 Procedure 3 Connection Check...

  • Page 30: Table 2-3 Error Code

    Troubleshooting Procedures If the DC IN/Battery indicator is flashing white and the power supply controller detects a malfunction, perform the following procedure: 1. Remove the battery pack and the AC adaptor to shut off power supply to the computer. 2. Attach the battery and AC adaptor back again. When the DC IN/Battery indicator is still flashing, go to Procedure 2.
  • Page 31 Troubleshooting Procedures DC adapter over rating Dock AC adapter voltage > DC-In normal voltage upper limit Output error at power start During power on sequence, of E system power supply Waiting for PCNFEV signal assertion 1s timeout occurred Steady-state output error At power on steady time, at power on of E system PCNFEV signal deassertion...

  • Page 32: Figure 2-3 Connection Check

    Troubleshooting Procedures Figure 2-3 Connection Check DC-IN jack <System board> CN8001 AC adaptor CN8021 Power cord Battery pack Any of the connectors may be disconnected. Perform Check 1. ■ Check 1 Make sure the AC adaptor and the AC power cord are connected firmly each other and to the outlet and computer.

  • Page 33: System Board Troubleshooting

    Troubleshooting Procedures When AC adaptor is not connected (while powered by the battery pack): ■ Check 1 Battery harness may be faulty. Replace it with a new one. If the problem still occurs, perform Check 2. ■ Check 2 Battery pack may be faulty. Replace it with a new one. If the problem still occurs, perform Check 3.

  • Page 34: Usb Troubleshooting

    Troubleshooting Procedures Check 3 A device without any system information is installed and it may be designated as the boot device. Remove the device, press any key and reboot the computer. At the reboot, press F2 to display the BIOS setup screen. Set the correct boot device and repeat Procedure 1.

  • Page 35: Figure 2-4 Connection Check

    Troubleshooting Procedures 2.5.1 Procedure 1 The test program reading check for maintenance by a USB unit 2.5.2 Procedure 2 Connector Check and Replacement Check 2.5.1 Procedure 1 The test program reading check for maintenance by a USB unit USB connector and the test program for maintenance is read. If the test program cannot be executedon the computer, go to Procedure 2.

  • Page 36: Ssd Troubleshooting

    Troubleshooting Procedures USB unit may be faulty. Replace it with a new one. If the problem still occurs, perform Check 4 Check 4 USB board or FPC/FFC may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures.

  • Page 37: Keyboard Troubleshooting

    Troubleshooting Procedures The M.2 SSD may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures and check the operation. If the problem still exists, perform Check 3. Check 3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures 2.7 Keyboard Troubleshooting...

  • Page 38: Touch Pad (Click Pad) Troubleshooting

    Troubleshooting Procedures System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2.8 Touch Pad (Click Pad) Troubleshooting To check if the computer’s Touch Pad (Click Pad) is malfunctioning or not, follow the troubleshooting procedures below as instructed.

  • Page 39: Display Troubleshooting

    Troubleshooting Procedures System board (FMERSY*) may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2.9 Display Troubleshooting This section describes how to determine if the computer’s display is functioning properly. To check the touch function, start with Procedure 1. To check the display function, start with Procedure 2.

  • Page 40: Wireless Lan + Bluetooth Troubleshooting

    Troubleshooting Procedures Check 1 Make sure the LCD/Webcam cable is securely connected to CN5390 on the system board. <System board> CN5390 LCD/Webcam Cable If the connection is loose, reconnect firmly and restart the computer. If there is still an error, go to Check 2. Check 2 The LCD/Webcam cable may be damaged.
  • Page 41 Troubleshooting Procedures 2.10.2 Procedure 2 Connection Check The Wireless LAN/Bluetooth module’s wiring diagram is shown below: WLAN/BT module Antennas <System board> black CN2630 white MAIN antenna cable Any of the connections may be defective. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks:...

  • Page 42: Lte Troubleshooting

    Troubleshooting Procedures 2.11 3G/LTE Troubleshooting This section describes how to determine if the computer’s 3G/LTE is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Module Installation Check Procedure 2: Antenna/Connector Check Procedure 3: Replacement Check 2.11.1 Procedure 1 Module Installation Check Check 1...
  • Page 43 Troubleshooting Procedures Check 3 The connection of 3G antenna cables (MAIN, AUX) may be loose or connected connector is wrong. Connect 3G antenna cable correctly to the 3G/LTE module. Then perform Procedure 1 again. If the problem still exists, perform Check 4. Check 4 The USB board is connected to the system board with FPC/FFC.

  • Page 44: Sound Troubleshooting

    Troubleshooting Procedures 2.12 Sound Troubleshooting To check if the sound function is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Check on Windows OS Procedure 2: Connector Check Procedure 3: Replacement Check 2.12.1 Procedure 1 Check on Windows OS This procedure checks if the Sound is working properly by using the function of Windows.

  • Page 45: Memory Media (Sd Card) Slot Troubleshooting

    Troubleshooting Procedures Built-in microphone (Web camera) may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 7. Check 4 Speaker Right or harness may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures.

  • Page 46: Fingerprint Sensor Troubleshooting

    Troubleshooting Procedures Check 1 Memory media (microSD Card) may be disconnected. Make sure the Memory media is firmly inserted to IS2142. If not, insert it firmly. If the it is still not functioning properly, perform Check 2. Check 2 Memory media (microSD Card) may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures.
  • Page 47 Troubleshooting Procedures 2.14.1 Procedure 1 Setting Windows sign-in password To use the fingerprint functions, registration of your fingers on “Windows Hello” after setting the Windows sign-in password and PIN. 2.14.2 Procedure 2 Registration of PIN and fingerprint 1. Sign-in to a user account where you want to register the fingerprint information.

  • Page 48: Web Camera Troubleshooting

    Troubleshooting Procedures 2.14.3 Procedure 3 Authentication of fingerprint 1. Turn on the computer to start up Windows. 2. Touch your registered finger on the fingerprint sensor and lift it. When your fingerprint is authenticated, you can sign-in Windows. If you fail this authentication continually five times, you can not use the fingerprint authentication.

  • Page 49: Hdmi Port Troubleshooting

    Troubleshooting Procedures 2.15.1 Procedure 1 Check on Windows OS Use the application software which is originally installed in the computer to check if the web camera can record/replay still images and moving images (including sound) without problems. Click Start -> Camera to open the Camera app. If any troubles occur on recording/replaying of still or moving images, perform Procedure 2.

  • Page 50: Figure 2-6 Connecting The Hdmi Out Port

    Troubleshooting Procedures As the port operation of all HDMI (High-Definition Multimedia Interface) monitors have not been confirmed, some HDMI monitors may not function properly. 1.Plug one end of the HDMI cable into the HDMI in port of the HDMI display device.

  • Page 51: Lan Troubleshooting

    Troubleshooting Procedures System board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2.17 LAN Troubleshooting To check if the computer’s LAN is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Check on Windows OS Procedure 2: Connector Check and Replacement Check 2.17.1 Procedure 1 Check on Windows OS...

  • Page 52: Usb Type-C Adapter Troubleshooting

    Troubleshooting Procedures 2.18 USB Type-C adapter Troubleshooting On some models, one of the USB Type-C adapters is bundled. The following functions are available with the USB Type-C adapters. But supporting functions vary depending on the USB Type-C adapter bundled. ■ RGB port To check if each function of USB Type-C adapter work properly or not, follow the steps below.
  • Page 53 Troubleshooting Procedures Check 3 The external display may be damaged. Replace it with a new one and repeat Procedure 1. If the problem still exists, perform Check 4. Check 4 USB Type-C adapter may be damaged. Replace it with a new one.

  • Page 54: Chapter 3 Tests And Diagnostics

    Chapter 3 Tests and Diagnostics 3.1 Test program for maintenance The test program for maintenance consists of the following items: ■ Check and update of ME FW information ■ Check of hardware information ■ Check and update of BIOS information ■...

  • Page 55: How To Execute The Test Program

    Tests and Diagnostics 3.1.5 Diagnostic test programs There are programs to write the HW information and to check the function of HW components in the diagnostic test. You will need the following equipment to perform some of the diagnostic test programs. ■...
  • Page 56 Tests and Diagnostics When the message above is displayed, press Y. The ME FW will be updated and the computer will restart. Then repeat from Step 2. Procedure 2: Check of hardware information The program checks and displays the hardware information such as HDD and SSD of the computer.

  • Page 57: Entry Of The Dmi Information

    Tests and Diagnostics 1. Connect the AC adaptor and the charged battery to the computer when you update the BIOS, EC/KBC or ME FW. 2. Do not turn off the power while you are updating the BIOS or EC/KBC. If the update fails, it might be impossible to start up the computer. 3.
  • Page 58 Tests and Diagnostics The PC will restart. Press F12 and select the USB memory as the boot device. Then the following screen will appear. Input the information one by one. (If you have not replaced the system board, the DMI information should not be changed.) ■...

  • Page 59: Heatrun Test

    Tests and Diagnostics 3.4 Heatrun Test The Heatrun test is an automatic test program that executes the following tests successively. 1. Main Memory test 2. V-RAM Memory test 3. Sequential Read Test To execute this test, select 2 from the test program menu (Top Menu), and press Enter.
  • Page 60 Tests and Diagnostics Others are the diagnostic tests. Move the cursor on the test item you want to execute and press ENTER. The following table shows the subtests names of each test. TEST TEST SUBTEST SUBTEST NAME NAME MEMORY Main Memory Test HDD/SSD Sequential Read Test Test...

  • Page 61: Memory Test

    Tests and Diagnostics Enter C ……Restarts the test execution Enter E…….Ends the test. The program returns to the screen to select Error Stop and Test Loop item selection. Select No: though any error occurs during the test, the test is continued. The setting of Yes/No can be changed by pressing ENTER.

  • Page 62: Hard Disk (&Ssd) Test

    Tests and Diagnostics 3.7 Hard Disk (&SSD) Test To execute the Hard Disk Test, select 2 from the DIAGNOSTIC TEST MENU (Main Test Menu), press Enter and follow the directions on the screen. (Move the highlight bar to the subtest you want to execute and press Enter.) Subtest 1 [Sequential Read Test]...

  • Page 63: Keyboard Test

    Tests and Diagnostics By repeating the decrease and increase of the LBA’s address, this test continues to write the test data up to the last address. After that, it reads out the data from the same LBAs to compare. If there are no 64 LBAs at last, this test is not executed for the last address.

  • Page 64: Lcd Panel Test

    Tests and Diagnostics ( Presses Scan Code : xx ) Subtest 2 [Touch Pad Test] This test gets the information of moving amount of the touch pad, both for direction X and Y, and pressing (ON)/releasing (OFF) information of the button A (left click button) and B (right click button), and displays the information in real time.

  • Page 65: Battery Charge Test

    Tests and Diagnostics This test displays the white screen and changes the LCD brightness to the maximum, middle and low setting in order with 5-sec intervals. After that this test backs to the main menu screen automatically. 3.10 Battery Charge Test To execute the Battery Charge Test, select 5 from the DIAGNOSTIC TEST Menu (Main Test Menu), press Enter and follow the directions on the screen.

  • Page 66: Wireless Module Test

    Tests and Diagnostics (file name: errorlog.txt) 1. Each test description To execute the Log Utility, select LOG Utility from the test program menu (Top Menu), and press ENTER. The following screen will appear. Display examples T-Name Pass Address Write Read HDD_001_12345678_1234_1234567812345678_00000000_55555555 RAM_001_12345678_1234_1000007812345678_00000000_55555555 ·T-NAME..
  • Page 67 Tests and Diagnostics <How to display PC system information screen> 1) Click Start button. 2) Click [dynabook PC Information]. Check the content of “Netwrok”. If “Wireless**” appears in the screen, it means the wireless module has been recognized. 3.13.2 Check of the antenna connection...

  • Page 68: Sound Test

    Tests and Diagnostics If the antenna cables are not connected to the wireless module or no available AP is found, the following icon will appear. In the case of no-antenna connection If AP should be ready but no AP point appears, any problem might occur on the wireless module or on the antenna connection.
  • Page 69 Tests and Diagnostics Main menu ■ System Time (System time) ■ System Date (System time) ■ CPU Type ■ CPU Speed ■ HDD/SSD ■ Total Memory Size ■ System BIOS Version ■ EC Version ■ Language Security menu ■ BIOS Password ■...
  • Page 70 Tests and Diagnostics Advanced menu ■ Virtualization Technology ■ SW Guard Extensions (SGX) ■ Select Owner EPOCH input type ■ Beep Sound ■ Sleep and charge ■ USB Power in Off State ■ USB Legacy Emulation ■ Wireless LAN Configuration ■...
  • Page 71 Tests and Diagnostics Boot menu ■ Boot Option #1 ■ Boot Option #2 ■ Boot Option #3 ■ Boot Option #4 ■ Priority for devices Exit menu ■ Exit Saving Changes ■ Exit Discarding Changes ■ Load Setup Defaults ■ Save Changes and Power off 3.15.2 Accessing the SETUP Program Turn on the power SW.
  • Page 72 Tests and Diagnostics Security menu screen Power Management menu screen Maintenance Manual (960-946) 3-19...
  • Page 73 Tests and Diagnostics Advanced menu screen Boot menu screen Maintenance Manual (960-946) 3-20...

  • Page 74: Battery Off Mode Setting Tool

    Tests and Diagnostics Exit menu screen Moving Within the SETUP Menu and Changing Values 1. Press ← and → to move between the two columns. Press ↑ and ↓ to move between items in a column. 2. Press the [Enter] Key to change the value. Accepting Changes and Exiting the SETUP Window 1.
  • Page 75 Tests and Diagnostics Before implementing this tool, be sure to the version of EFI Shell is V2.1 or later. 3.16.2 Preparation Download the tool to a USB memory. 1. To get the EFI Shell start program (Shell.efi), click “Download” on the URL below.
  • Page 76 Tests and Diagnostics Message Meaning The Battery Off mode program doesn’t ERROR : Could not support this PC. The Program ends execute this tool automatically. because it is not a Support model Error Code : (0x8300) The written data is incorrect. The setting was done but it but it has not Get Status : Disabled affected.

  • Page 77: Chapter 4 Replacement Procedures

    Chapter 4 Replacement Procedures This chapter describes the procedure for removing and replacing the field replaceable units (FRUs) in the PC. It may not be necessary to remove all the FRUs in order to replace one. The chart below provides a guide as to which other FRUs must be removed before a particular FRU can be removed.

  • Page 78: Safety Precautions

    Please read the following safety instructions before disassembling the computer and always follow the instructions while working on the computer. 1. Always use the genuine battery that is authorized by Dynabook or compatible with the unit. Since other battery packs have different specifications, they may be incompatible with the unit, and may burst or explode.

  • Page 79: Before You Begin

    4. If you use AC power, be sure to use the cable that came with the computer or one recommended by Dynabook. 5. Make sure that all replacement components meet the specifications for the computer and that all cables and connectors are securely fastened, in order to avoid the risk of electric shock.

  • Page 80: Disassembly Procedure

    Replacement Procedures 9. As all parts have sharp edges and corners, take care not to cut yourself. 10. After replacing an FRU, check that the computer and replaced part operate correctly. 4.3 Disassembly Procedure Four main types of cable connector are used. ■...

  • Page 81: Tools And Equipment

    Overtightening can damage components and screws; undertightening can result in electrical shorts or other damage if screws or components come loose. Dynabook recommends that you use an electric screw driver for quick and easy operations. ■ (2mm) 0.167 N•m (1.7 kgf cm) ■...

  • Page 82: Grip Color

    Replacement Procedures To prevent damage to THIN HEAD screws, use type 0 bit philips screwdriver. Press along the axis of the screwdriver while turning the screw. This is because the contact area between the screw and driver is less than for a pan head screw (standard pan-shaped screw head). 4.7 Grip Color Some screws have a colored grip area to help you determine the length of the screw.

  • Page 83: Memory Media

    Replacement Procedures Example: B6 ... 6mm BIND screw Screw color/material B: Black/Nickel C: Silver/Non-Hexavalent Chromate U: Other screws (Unique screws: such as stud, etc.) 4.9 Memory media Insert or remove a Memory media in accordance with any instructions in each Memory Media manual or the manuals of the computer system you are using.

  • Page 84: Sim Card (3G Model)

    Replacement Procedures 4. Grasp the media and remove it. 4.10 SIM card (3G model) 4.10.1 Installing a SIM card To install a SIM card, follow the steps as detailed below and refer to Figure 4-3. 1. Shut down the computer. Make sure the Power indicator is off. 2.

  • Page 85: Cover Assembly And Base Assembly

    Replacement Procedures 4.10.2 Removing a SIM Card To remove a SIM card, follow the steps as detailed below and refer to Figure 4-3. 1. Shut down the computer. Make sure the Power indicator is off. 2. To pop the SIM card tray partially open, insert a slender object (about 10mm, diameter 0.8mm), such as a straightened paper clip, into the eject hole.

  • Page 86: Figure 4-5 Removing The Base Assembly (2)

    Replacement Procedures Figure 4-5 Removing the Base Assembly (2) Base Assembly Cover Assembly 4.11.2 Installing the Base Assembly To install the Base Assembly, follow the steps below and refer to Figure 4-4 Figure 4-6. 1. Set the Cover Assembly on the Base Assembly while securing the latches.

  • Page 87: Battery Pack

    Replacement Procedures 3. Turn the computer, and open the display. 4.12 Battery pack 4.12.1 Removing the Battery pack To remove the battery pack, follow the steps below and refer to Figure 4-7 Figure 4-8. Take care not to short circuit the terminals when removing the battery pack.

  • Page 88: Figure 4-8 Releasing The Battery Pack (2)

    Dispose always the used battery pack in accordance with the laws and ordinances of your local authority. Use only the batteries approved by Dynabook. Check the battery’s terminals visually. If they are dirty, wipe them clean with a dry cloth.

  • Page 89: Memory Module

    Replacement Procedures 4.13 Memory module 4.13.1 Removing the Memory module To remove the memory module, follow the steps as detailed below: Do not touch the connectors on the memory module or on the computer. Dust or stains on the connectors may cause memory access problems. Never press hard or bend the memory module.

  • Page 90: Ssd

    Replacement Procedures Figure 4-10 Seating the memory module After installing the memory module, make sure that the memory module is secured with the left and right latches. 4.14 SSD 4.14.1 Removing the SSD To remove the SSD, follow the steps below and refer to Figure 4-11.

  • Page 91: Figure 4-11 Removing The Ssd

    Replacement Procedures Figure 4-11 Removing the SSD CN1900 S2x3.5BT 4.14.2 Installing the SSD To install the SSD, follow the steps below and refer to Figure 4-12. To avoid damage, always hold the SSD only by its sides. To prevent the SSD from being distorted when installing the SSD pack into the computer, do not press the center of the SSD pack.

  • Page 92: Smart Card Slot

    Replacement Procedures 4.15 Smart Card slot 4.15.1 Removing the Smart Card slot To remove the Smart Card slot unit, follow the steps below and refer to Figure 4-13 Figure 4-16. 1. Disconnect the FPC/FFC from the connector CN9600 on the SYSTEM board and CN9640 on the USB board.

  • Page 93: Figure 4-15 Removing The Smart Card Slot (3)

    Replacement Procedures Figure 4-15 Removing the Smart Card slot (3) CN2170 S2x2BT Smart Card Slot FFC Smart Card slot Smart Card slot Smart Card Slot 5. Disconnect the Smart Card FFC from the connector on the Smart Card slot. Figure 4-16 Removing the Smart Card slot (4) 4.15.2 Installing the Smart Card slot To install the Smart Card slot, follow the steps below and refer to Figure 4-...

  • Page 94: Wireless Lan Card

    Replacement Procedures 4.16 Wireless LAN card 4.16.1 Removing the Wireless LAN card To remove the Wireless LAN card, follow the steps below and refer to Figure 4-17. 1. Peel off the INSU SQUARE. 2. Disconnect the Wireless LAN antenna cable from the connector on the Wireless LAN card (black cable from “AUX or “1”...

  • Page 95: Module

    Replacement Procedures 4.17 3G module 4.17.1 Removing the 3G module To remove the 3G module, follow the steps below and refer to Figure 4-18. 1. Peel off the INSU SQUARE. 2. Disconnect the 3G ANTENNA cables from the connectors on the 3G MODULE.

  • Page 96: Fans

    Replacement Procedures Figure 4-19 Installing the 3G module INSU SQUARE 4.18 Fans 4.18.1 Removing the Fans To remove the Fans, follow the steps below and refer to Figure 4-20. 1. Disconnect the Fan harness from the connector CN3380 and CN3390 on the System Board (FMERSY*).

  • Page 97: Fin

    Replacement Procedures 4.19 Fin 4.19.1 Removing the Fin To remove the Fin, follow the steps below and refer to Figure 4-21. 1. Remove the following screws and then the Fin. Figure 4-21 Removing the Fin S2 x 2.3CT When removing the Fin, be sure to remove the screws in the reverse order of the number marked on the Fin.

  • Page 98: Figure 4-22 Removing The Click Pad (1)

    Replacement Procedures 1. Disconnect the Click Pad FFC and Fingerprint FFC from the connectors on the Click Pad and the connectors CN9510 and CN9550 on the System Board. Figure 4-22 Removing the Click pad (1) CN9550 CN9510 Click Pad FFC Click Pad FFC Fingerprint 2.

  • Page 99: Speaker

    Replacement Procedures Figure 4-24 Installing the Click pad 3. Stick the gasket tape to the Click pad and stick the square cushion. 4. Connect the Click Pad FFC and Fingerprint FFC to the connector on the Click Pad and the connector CN9510 and CN9550 on the System Board.

  • Page 100: Figure 4-25 Removing The Speaker (1)

    Replacement Procedures Figure 4-25 Removing the Speaker (1) CN6290 Speaker Harness 4. Remove the Speaker from the Cover Assembly. Figure 4-26 Removing the Speaker (2) Speaker Speaker 4.21.2 Installing the Speaker To install the Speaker, follow the steps below. 1. Set the speakers to the Cover Assembly in place. 2.

  • Page 101: Antennas

    Replacement Procedures Figure 4-27 Installing the Speaker CN6290 Speaker Harness (For LTE models) When replacing the speaker with a new one, stick one piece of Gasket on the speaker in place. Gasket 4.22 3G antennas 4.22.1 Removing the 3G antennas To remove the 3G antennas, follow the steps below.

  • Page 102: Figure 4-28 Removing The 3G Antennas (1)

    Replacement Procedures Figure 4-28 Removing the 3G antennas (1) INSU 3G antenna cable 3G antenna cable enna ca 3G antenna cable 3G antenna cable enna ca SAR Harness A A R h CN2650 4. Peel off the 3G antennas from the Cover Assembly. Figure 4-29 Removing the 3G antennas (2) 3G antenna (Aux) 3G antenna (Main)

  • Page 103: System Board

    Replacement Procedures 4.23 System board 1. If replacing with a new system board, update the DMI information as described in Chapter 3, Tests and Diagnostics. Also update with the latest BIOS and EC/KBC as described in Appendix G, BIOS Rewrite Procedures, and Appendix H, EC/KBC Rewrite Procedures.

  • Page 104: Figure 4-31 Removing The System Board (2)

    Replacement Procedures Figure 4-31 Removing the system board (2) CN5930 CN8001 CN800 CN800 N N N 3. Remove the following the screws. Carefully lift up the system board. Figure 4-32 Removing the system board (3) S2 x 4CT Maintenance Manual (960-946) 4-28...

  • Page 105: Figure 4-33 Installing The System Board

    Replacement Procedures 4.23.2 Installing the System board When replacing the system board with a new one, stick eight pieces of new GUM CUSHION and one piece of new CUSHION LED on the system board in place. CUSHION LED GUM CUSHION To install the system board, follow the steps below and refer to Figure 4-30 Figure...

  • Page 106: Dc In Jack

    Replacement Procedures 4.24 DC IN jack 4.24.1 Removing the DC IN jack To remove the DC IN jack, follow the steps below and refer to Figure 4-34. 1. Release three screws securing the right display hinge and rotate the display hinge to upright position. 2.

  • Page 107: Keyboard/Cover Assembly

    Replacement Procedures Figure 4-35 Removing the USB board S2x4CT 4.25.2 Installing the USB board To install the USB board (FMERLT*), follow the step below and refer to Figure 4-35. When replacing the USB board with a new one, stick two pieces of GUM CUSHION on the USB board in place.

  • Page 108: Figure 4-36 Removing The Keyboard/Cover Assembly

    Replacement Procedures As the keytop may fall out, when handling the keyboard, always hold it by the frame and do not touch the key top. 1. Release the following screws and separate the LCD Assembly and Keyboard/Cover Assembly. Figure 4-36 Removing the Keyboard/Cover Assembly F2.5x5BT LCD Assembly Keyboard/Cover Assembly...
  • Page 109 Replacement Procedures ■ Stick three pieces of GASKET on the cover assembly in place. ■ (For LTE models) Stick the one piece of AL Tape on the cover assembly in place. ■ (For LTE models) Stick two piece of D TAPE on the cover assembly in place and remove the separator on them.

  • Page 110: Lcd Assembly

    Replacement Procedures ■ Stick the INSU KB on the cover assembly in place. INSU KB 4.27 LCD Assembly 4.27.1 Removing the LCD unit To remove the LCD unit, follow the steps below and refer to Figure 4-37 Figure 4-39. 1. Detach the LCD mask from the top side of the LCD cover first. Release the latches from the second one (on the left as marked in the following figure) to the right.

  • Page 111: Figure 4-37 Removing The Lcd Unit (1)

    Replacement Procedures Figure 4-37 Removing the LCD unit (1) Do not lift the LCD mask too much from the LCD covers when detaching the LCD mask. 3. Remove the LCD mask. The Web Camera Shutter is attached to the LCD mask by magnet. Please be care not to lose it during removing the LCD mask.

  • Page 112: Figure 4-38 Removing The Lcd Unit (2)

    Replacement Procedures Figure 4-38 Removing the LCD unit (2) Bound & Detach Tape Bound & Detach Tape 6. Take out the LCD unit. Be careful that the LCD/Webcam harness is connected to the connector on the back of the LCD unit. 7.

  • Page 113: Figure 4-40 Installing The Lcd Unit (1)

    Replacement Procedures When connect the LCD harness, make sure to connect the right and left side at the same time as shown in the figure below. 2. Peel off the separators on the bound & detach tapes on the LCD cover. Figure 4-40 Installing the LCD unit (1) 3.

  • Page 114: Figure 4-42 Installing The Lcd Unit (3)

    Replacement Procedures 6. Remove the separators on the top and bottom side of the LCD mask. When replacing the LCD mask with a new one, Stick the CAMERA PANEL on the LCD mask in place and remove the separator on it. CAMERA PANEL 7.

  • Page 115: Display Hinges

    Replacement Procedures Figure 4-43 Installing the LCD unit (4) 4.28 Display hinges 4.28.1 Removing the display hinges To remove the display hinges, follow the steps below and refer to Figure 4- 1. Release the following screws and remove the left & right hinges. ■...

  • Page 116: Wireless Lan Antennas

    Replacement Procedures 4.28.2 Installing the display hinges To install the display hinges, follow the steps below and refer to Figure 4- 1. Set the left & right hinges and secure them with the screws. 4.29 Wireless LAN antennas 4.29.1 Removing the Wireless LAN antennas To remove the Wireless LAN antennas, follow the steps below.

  • Page 117: Camera Module

    Replacement Procedures Figure 4-46 Arranging the Wireless LAN antenna cables 4.30 Camera module 4.30.1 Removing the Camera module To remove the camera module, follow the steps below and refer to Figure 4-47 Figure 4-48. 1. Disconnect the camera FPC from the connector on the camera module and peel off the FPC from the LCD cover.

  • Page 118: Figure 4-48 Removing The Camera Module (2)

    Replacement Procedures Figure 4-48 Removing the camera module (2) Camera Module Do not reuse the removed camera module. Be sure to use new camera module. Maintenance Manual (960-946) 4-42...
  • Page 119 Replacement Procedures 4.30.2 Installing the Camera module When replacing the LCD cover with a new one: ■ Stick six pieces of CUSHION on the LCD cover in place for models with LCD module G33C000A4110, G33C000A6110 or G33C000A7110. ■ Stick two pieces of Gasket on the LCD cover in place for models with LCD module G33C000AM110 or G33C0009U110.

  • Page 120: Figure 4-49 Installing The Camera Module (1)

    Replacement Procedures Figure 4-49 Installing the Camera module (1) 5. Arrange the LCD/Webcam harness to the guides on the LCD cover. 6. (For some models) Stick the SQUARE CUSHION to the LCD cover. ■ For models with LCD module G33C0009U110 or G33C000AM110, please use SQUARE CUSHION GM9044309111.

  • Page 121: Appendix A Handling The Lcd Module

    Appendix A Handling the LCD Module A.1 Precautions for handling the LCD module The LCD module can be easily damaged during assembly or disassembly. Observe the following precautions when handling the LCD module: 1. When installing the LCD module in the LCD cover, be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained.
  • Page 122 Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again. If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a cloth and then wipe the panel’s surface.
  • Page 123 Handling the LCD Module 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods.
  • Page 124 Handling the LCD Module 9. Do not disassemble the LCD module. Disassembly can cause malfunctions. 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxide). These materials can release gas that can damage the panel’s polarization. Maintenance Manual (960-946)

  • Page 125: Board Layout

    Appendix B Board Layout B.1 System Board (FMERSY*) Front View Figure B-1 System Board (FMERSY*) layout (front) CN5590 CN4850 J6320 Table B-1 System Board (FMERSY*) connectors (front) Number Name CN5590 HDMI I/F connector CN4850 USB Type-A I/F connector J6320 HeadPhone/Mic jack Maintenance Manual (960-946)

  • Page 126: System Board (Fmersy*) Back View

    Board Layout B.2 System Board (FMERSY*) Back View Figure B-2 System Board (FMERSY*) layout (back) CN8001 CN5390 CN4800 CN4821 CN1400 CN1410 CN3390 CN3380 CN9550 CN2630 CN3240 CN2170 CN9600 CN3270 CN1900 CN8021 CN9510 CN6290 Table B-2 System Board (FMERSY*) connectors (back) Number Name CN1900...

  • Page 127: Usb Board (Fmerlt*) Front View

    Board Layout CN4821 USB Type-C I/F connector CN8001 DC-IN connector B.3 USB board (FMERLT*) Front View Figure B-3 USB board (FMERLT*) layout (front) J4050 CN4810 CN2610 CN9640 CN2650 Table B-3 USB board (FMERLT*) connectors (front) Number Name CN4810 USB Type-A I/F connector CN9640 System Board (FMERSY*) interface connector CN2610...

  • Page 128: Usb Board (Fmerlt*) Back View

    Board Layout B.4 USB board (FMERLT*) Back View Figure B-4 USB board (FMERLT*) layout (back) IS2142 IS2621 Table B-4 USB board (FMERLT*) connectors (back) Number Name IS2142 Micro SD I/F connector IS2621 Nano SIM card I/F connector Maintenance Manual (960-946)

  • Page 129: Pin Assignments

    Appendix C Pin Assignments C.1 SYSTEM board (FMERSY*) C.1.1 CN1400 Memory connector (260-pin) Maintenance Manual (960-946)

  • Page 130: Table C-1 Cn1400 Memory Connector (260-Pin

    Pin Assignments Table C-1 CN1400 Memory connector (260-pin) Pin No. Signal Name Pin No. Signal Name MSMRST-B1N 1R2-B1V XACK0-B1N 1R2-B1V XACK0-B1P 1R2-B1V XACK1-B1N 1R2-B1V XACK1-B1P 1R2-B1V ACKE0-B1P 1R2-B1V ACKE1-B1P 1R2-B1V AODT0-B1P 1R2-B1V AODT1-B1P 1R2-B1V ACS0-B1N ADQS7-B1N ACS1-B1N ADQS7-B1P ADQS6-B1N ADQS6-B1P AACT-B1N ADQS5-B1N ABG0-B1P...
  • Page 131 Pin Assignments Pin No. Signal Name Pin No. Signal Name ABA1-B1P ADQ77-B1P ADQ71-B1P ADQ03-B1P ADQ60-B1P ADQ02-B1P ADQ65-B1P ADQ04-B1P ADQ67-B1P ADQ05-B1P ADQ62-B1P ADQ07-B1P ADQ63-B1P ADQ01-B1P ADQ64-B1P ADQ35-B1P ADQ61-B1P ADQ33-B1P ADQ66-B1P ADQ31-B1P ADQ56-B1P ADQ34-B1P ADQ55-B1P ADQ30-B1P ADQ51-B1P ADQ37-B1P ADQ53-B1P ADQ32-B1P ADQ57-B1P ADQ36-B1P ADQ54-B1P ADQ23-B1P ADQ52-B1P...
  • Page 132 Pin Assignments Pin No. Signal Name Pin No. Signal Name Maintenance Manual (960-946)
  • Page 133 Pin Assignments Pin No. Signal Name Pin No. Signal Name 1R2-B1V 1R2-B1V 1R2-B1V 1R2-B1V 1R2-B1V 1R2-B1V 1R2-B1V 1R2-B1V 1R2-B1V 1R2-B1V 1R2-B1V 1R2-B1V AVREFCA-B0V 2R5-B2V 2R5-B2V 1R2-B1V 1R2-B1V ASA1-P3P 1R2-B1V 1R2-B1V SMBCLK-P3P 1R2-B1V SMBDAT-P3P 1R2-B1V 0R6-P0V 1R2-B1V SIG1550 C.1.2 CN1410 Memory connector (260-pin) Maintenance Manual (960-946)

  • Page 134: Table C-2 Cn1410 Memory Connector (260-Pin

    Pin Assignments Table C-2 CN1410 Memory connector (260-pin) Pin No. Signal Name Pin No. Signal Name MSMRST-B1N 1R2-B1V XBCK0-B1N 1R2-B1V XBCK0-B1P 1R2-B1V XBCK1-B1N 1R2-B1V XBCK1-B1P 1R2-B1V BCKE0-B1P 1R2-B1V BCKE1-B1P 1R2-B1V BODT0-B1P 1R2-B1V BODT1-B1P 1R2-B1V BCS0-B1N BDQS5-B1N BCS1-B1N BDQS5-B1P BDQS4-B1N BDQS4-B1P BACT-B1N BDQS7-B1N BBG0-B1P...
  • Page 135 Pin Assignments Pin No. Signal Name Pin No. Signal Name BDQ51-B1P BDQ02-B1P BDQ46-B1P BDQ03-B1P BDQ45-B1P BDQ06-B1P BDQ43-B1P BDQ00-B1P BDQ41-B1P BDQ01-B1P BDQ47-B1P BDQ04-B1P BDQ44-B1P BDQ36-B1P BDQ42-B1P BDQ33-B1P BDQ40-B1P BDQ31-B1P BDQ76-B1P BDQ35-B1P BDQ72-B1P BDQ32-B1P BDQ71-B1P BDQ37-B1P BDQ74-B1P BDQ30-B1P BDQ75-B1P BDQ34-B1P BDQ73-B1P BDQ21-B1P BDQ70-B1P BDQ27-B1P BDQ77-B1P...
  • Page 136 Pin Assignments Pin No. Signal Name Pin No. Signal Name Maintenance Manual (960-946)

  • Page 137: Table C-3 Cn1900 M.2 Ssd Interface Connector

    Pin Assignments Pin No. Signal Name Pin No. Signal Name 1R2-B1V 1R2-B1V 1R2-B1V 1R2-B1V 1R2-B1V 1R2-B1V 1R2-B1V 1R2-B1V 1R2-B1V 1R2-B1V 1R2-B1V 1R2-B1V BVREFCA-B0V 2R5-B2V 2R5-B2V 1R2-B1V 1R2-B1V BSA1-P3P 1R2-B1V 1R2-B1V SMBCLK-P3P 1R2-B1V SMBDAT-P3P 1R2-B1V 0R6-P0V 1R2-B1V SIG1681 C.1.3 CN1900 M.2 SSD interface connector Table C-3 CN1900 M.2 SSD interface connector Maintenance Manual (960-946)
  • Page 138 Pin Assignments Pin No. Signal Name Pin No. Signal Name ZERSS3-E1N ZERSS3-E1P ZETSS3-E1N ZETSS2-E1N ZETSS2-E1P ZERSS1-E1N DVSLP1-E1P ZERSS1-E1P ZETSS1-E1N ZETSS1-E1P ZERSS0-E1P PLTRS1-E3N ZERSS0-E1N SSDXRQ-P3N ZETSS0-E1N ZETSS0-E1P XSSDPCI-E0N XSSDPCI-E0P ZERSS2-E1P PEDET-P3P ZERSS2-E1N ZETSS3-E1P Maintenance Manual (960-946) C-10...

  • Page 139: Table C-4 Cn2630 Wlan Interface Connector

    Pin Assignments C.1.4 CN2630 WLAN interface connector Table C-4 CN2630 WLAN interface connector Pin No. Signal Name Pin No. Signal Name ZUSBBT-E3P ZUSBBT-E3N ZCNVR1-E1N CRFRST-E1N ZCNVR1-E1P PCMXRQ-E1N ZCNVR0-E1N ZCNVR0-E1P XCNVRC-E1N BRIRSP-E1P XCNVRC-E1P RGIDBT-E1P RGIRSP-E1P ZETWL-E1P BRIDBT-E1P ZETWL-E1N ZERWL-E1P ZERWL-E1N XPEWL-E0P XPEWL-E0N XSUSCK-E3P PLTRS1-E3N...

  • Page 140: Table C-5 Cn3240 Kb Interface Connector (30-Pin

    Pin Assignments C.1.5 CN3240 KB interface connector (30-pin) Table C-5 CN3240 KB interface connector (30-pin) Pin No. Signal Name Pin No. Signal Name KBSC00-S3N KBSC14-S3N KBSC17-S3N KBSC13-S3N KBRT00-S3N KBSC12-S3N KBRT07-S3N KBSC15-S3N KBRT04-S3N KBSC07-S3N KBRT01-S3N KBSC11-S3N KBRT05-S3N KBSC01-S3N KBRT03-S3N KBSC10-S3N KBRT02-S3N KBSC08-S3N KBRT06-S3N KBSC06-S3N...

  • Page 141: Table C-7 Cn3380 Fan Interface Connector (4-Pin

    Pin Assignments C.1.7 CN3380 FAN interface connector (4-pin) Table C-7 CN3380 FAN interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name FANG0-P3P FPWM0-P5P C.1.8 CN3390 FAN interface connector (4-pin) Table C-8 CN3390 FAN interface connector (4-pin) Pin No. Signal Name Pin No.

  • Page 142: Table C-10 Cn4821 Usb Type-C Interface Connector (24-Pin

    Pin Assignments C.1.10 CN4821 USB Type-C interface connector (24-pin) Table C-10 CN4821 USB Type-C interface connector (24-pin) Pin No. Signal Name Pin No. Signal Name ZSS1R1-E0P ZSS1R1-E0N ZSS1T1-E0P SIG4481 ZSS1T1-E0N ZP2BU1-EXP SIG4481 ZUSBT2-E3N SIG4483 ZUSBT2-E3P ZUSBB2-E3P PA2CC1-SXP ZUSBB2-E3N SIG4481 ZP2BU2-EXP ZSS1T0-E0N SIG4481 ZSS1T0-E0P...

  • Page 143: Table C-12 Cn5390 Lcd/Webcam Interface Connector

    Pin Assignments C.1.12 CN5390 LCD/Webcam interface connector Table C-12 CN5390 LCD/Webcam interface connector Pin No. Signal Name Pin No. Signal Name BKLPWM-P3P BLEN-E3P SIG9973 SIG9970 EDPHPD-P3P CAMDET-P3N PVCEN-P3P XDMCL2-P3P PNL-P3V DMICD2-P3P PNL-P3V PNL-P3V PNL-P3V TPINT-P3N ZEDPAU-P1N SIG8191 ZEDPAU-P1P ZEDPA0-P1P I2CDT1-P3P ZEDPA0-P1N I2CCK1-P3P TPNLDT-P3N...

  • Page 144: Table C-13 Cn8021 Battery Connector (17-Pin

    Pin Assignments C.1.13 CN8021 Battery connector (17-pin) Table C-13 CN8021 Battery connector (17-pin) Pin No. Signal Name Pin No. Signal Name PVBH1 ESDA-S3P PVBH1 ESCL-S3P PVBH1 PVBH1 PVBH1 PVBH1 SIG9262 BDET-S3N C.1.14 CN9510 Click pad interface connector (10-pin) Table C-14 CN9510 Click pad interface connector (10-pin) Pin No.

  • Page 145: Table C-16 Cn2170 Smartcard Slot (10-Pin

    Pin Assignments C.1.16 CN2170 SmartCard slot (10-pin) Table C-16 CN2170 SmartCard slot (10-pin) Pin No. Signal Name Pin No. Signal Name SIG6191 SIG6190 SCRMDL-P3N C.1.17 CN6290 L/F Speaker connector Table C-17 CN6290 L/F Speaker connector Pin No. Signal Name Pin No. Signal Name SPOTL-PXN SPOTL-PXP...

  • Page 146: Table C-20 Cn9600 Fmerlt* Interface Connector (76-Pin

    Pin Assignments C.1.20 CN9600 FMERLT* interface connector (76-pin) Table C-20 CN9600 FMERLT* interface connector (76-pin) Pin No. Signal Name Pin No. Signal Name PNLOFF-S3N SDCOC-P3N PWRSW-S3N MODSEL-P3P ZMDI0P-EYP USBON2-S3N ZMDI0N-EYN USBOC2-E3N ZMDI1P-EYP ZMDI1N-EYN ZMDI2P-EYP ZMDI2N-EYN ZMDI3P-EYP ZMDI3N-EYN ZUSBP4-E3N ZUSBP4-E3P ZU3D2R-E1N ZU3D2R-E1P 3GDET-P3N 3GRFON-S3P...

  • Page 147: Table C-21 Cn9601 Fmerlt* Interface Connector (50-Pin

    Pin Assignments Pin No. Signal Name Pin No. Signal Name PLTRS1-E3N FMCXRQ-P3N SDCPON-S3P C.1.21 CN9601 FMERLT* interface connector (50-pin) Table C-21 CN9601 FMERLT* interface connector (50-pin) Pin No. Signal Name Pin No. Signal Name SDCOC-P3N ZMDI2N-EYN SDCPON-S3P ZMDI2P-EYP FMCXRQ-P3N PLTRS1-E3N ZMDI1N-EYN ZMDI1P-EYP XPEFMC-E0N...

  • Page 148: Usb Board (Fmerlt

    Pin Assignments C.1.22 J6320 Headphone/Microphone jack (6-pin) Table C-22 J6320 Headphone/Microphone jack (6-pin) Pin No. Signal Name Pin No. Signal Name HEADL-PXP HEADR-PXP RING2-PXP SLEEVE-PXP A-GND DETECT-P3N A-GND C.2 USB board (FMERLT*) C.2.1 CN4810 USB Type-A interface connector Table C-23 CN4810 USB Type-A interface connector Pin No.

  • Page 149: Table C-25 Cn2610 M.2 (3G) Interface Connector

    Pin Assignments C.2.3 CN2610 M.2 (3G) interface connector Table C-25 CN2610 M.2 (3G) interface connector Pin No. Signal Name Pin No. Signal Name 3G-E3V 3G-E3V 3GON-S3P ZUSB3G-E3P 3GRFON-S3P ZUSB3G-E3N 3GSAR-E1N ZU33GR-E1N UIMRST-E3P ZU33GR-E1P UIMCLK-E3P UIMDAT-E3P SIG16 UIMPWR-E3V SIG19 SIG1 SIG10269 3G-E3V 3G-E3V 3G-E3V...

  • Page 150: Table C-26 Cn9640 Fmersy* Interface Connector (76-Pin

    Pin Assignments C.2.4 CN9640 FMERSY* interface connector (76-pin) Table C-26 CN9640 FMERSY* interface connector (76-pin) Pin No. Signal Name Pin No. Signal Name SDCPON-S3P FMCXRQ-P3N PLTRS4-E3N XPEFMC-E0N ZU33GT-E1P XPEFMC-E0P ZU33GT-E1N ZERFMC-E1N ZU33GR-E1P ZERFMC-E1P ZU33GR-E1N ZETFMC-E1N ZUSB3G-E3P ZETFMC-E1P ZUSB3G-E3N ZU3D2T-E1P 3GON-S3P ZU3D2T-E1N 3GRFON-S3P 3GDET-P3N...

  • Page 151: Table C-27 Cn9641 Fmersy* Interface Connector (50-Pin

    Pin Assignments Pin No. Signal Name Pin No. Signal Name PWRSW-S3N SDCOC-P3N PNLOFF-S3N C.2.5 CN9641 FMERSY* interface connector (50-pin) Table C-27 CN9641 FMERSY* interface connector (50-pin) Pin No. Signal Name Pin No. Signal Name FMCXRQ-P3N ZMDI2P-EYP SDCPON-S3P ZMDI2N-EYN SDCOC-P3N ZMDI3P-EYP ZMDI3N-EYN ZUSBP4-E3N USBON2-S3N...

  • Page 152: Table C-28 Is2142 Micro Sd Card Interface Connector (13-Pin

    Pin Assignments C.2.6 IS2142 Micro SD Card interface connector (13-pin) Table C-28 IS2142 Micro SD Card interface connector (13-pin) Pin No. Signal Name Pin No. Signal Name SDAT2-P3P SDAT3-P3P SDCMD-P3P FMC-P3V SDCLK-P3P SDAT0-P3P SDAT1-P3P SDCD-P3N C.2.7 IS2621 SIM card interface connector Table C-29 IS2621 SIM card interface connector Pin No.

  • Page 153: Scan Codes

    Appendix D Keyboard Scan/Character Codes D.1 Scan Codes Table D-1 Scan codes (set 1 and set 2) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 & Maintenance Manual (960-946)
  • Page 154 Keyboard Scan/Character Codes Code set 1 Code set 2 Keytop Note Make Break Make Break BkSp Caps Lock ‘ “ Enter Shift (L) No.102 key Maintenance Manual (960-946)
  • Page 155 Keyboard Scan/Character Codes Code set 1 Code set 2 Keytop Note Make Break Make Break , < . > Shift (R) Ctrl F0 14 Alt (L) F0 11 Space F0 29 ALT (R) E0 38 E0 B8 E0 11 E0 F0 11 E0 52 E0 D2 E0 70...
  • Page 156 Keyboard Scan/Character Codes Code set 1 Code set 2 Keytop Note Make Break Make Break F0 78 F0 07 PrintSc Pause — — — — E0 5B E0 DB E0 1F E0 F0 1F E0 5D E0 DD E0 2F E0 F0 2F Notes: 1.

  • Page 157: Table D-2 Scan Codes With Left Shift Key

    Keyboard Scan/Character Codes Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Keytop Make Break Make Break E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70...

  • Page 158: Table D-3 Scan Codes In Numlock Mode

    Keyboard Scan/Character Codes Table D-3 Scan codes in Numlock mode Code set 1 Code set 2 Keyt Make Break Make Break E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12 E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 71 E0 F0 12...

  • Page 159: Table D-6 No.124 Key Scan Code

    Keyboard Scan/Character Codes Table D-6 No.124 key scan code Code set 1 Code set 2 Shift Make Break Make Break Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12 Ctrl + E0 37 E0 B7...

  • Page 160: Key Layout

    Appendix E Key Layout E.1 United Kingdom (UK) Keyboard Figure E-1 UK keyboard E.2 United States (US) Keyboard Figure E-2 US keyboard Maintenance Manual (960-946)

  • Page 161: Japan (Jp) Keyboard

    Key Layout E.3 Japan (JP) Keyboard Figure E-3 JP keyboard Maintenance Manual (960-946)

  • Page 162: Rgb Monitor Loopback Connector

    Appendix F Wiring diagrams F.1 RGB Monitor Loopback Connector Figure F-1 RGB Monitor Loopback Connector (1) RED GREEN (2) GREEN BLUE (3) BLUE MNTID2 (4) (4) MNTID2 (5) GND (6) GND (7) GND (8) GND (9) NC (10) (10) GND MNTID1 (11) (11) MNTID1 MNTID0 (12)

  • Page 163: Lan Loopback Connector

    Wiring diagrams F.2 LAN Loopback Connector Figure F-2 LAN Loopback Connector (1) TX+ (2) TX- (3) RX+ (4) (Not used) (5) (Not used) (6) RX- (7) (Not used) (8) (Not used) Maintenance Manual (960-946)

  • Page 164: Bios Rewrite Procedures

    Appendix G BIOS Rewrite Procedures This Appendix explains how to rewrite the system BIOS program when you update the system BIOS. G.1 Tools To rewrite the BIOS, you need the following tool: ■ BIOS/EC/KBC rewriting disk G.2 Rewriting the BIOS 1.
  • Page 165 BIOS Rewrite Procedures (JP Keyboard) (Keep holding down the key.) 5. The BIOS rewriting starts. 6. When the process is completed, the system automatically reboots. 1. Connect the AC adaptor and the charged battery to the computer when you rewrite the BIOS. 2.

  • Page 166: Ec/Kbc Rewrite Procedures

    Appendix H EC/KBC Rewrite Procedures It is necessary to rewrite the EC/KBC system program when the following changes are made. 1. Replacing of system board 2. Replacing of LCD The EC/KBC can’t be updated solely. It will be updated simultaneously during the BIOS update.

  • Page 167: Reliability

    Appendix I Reliability The following table shows MTBF (Mean Time Between Failures) in maximum configuration. Table I-1 MTBF Time (hours) 9043.6 Maintenance Manual (960-946)

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