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Exclusions.
THE PRECEDING WARRANTY DOES NOT APPLY TO:
(I) ANY SOFTWARE COMPONENTS OF THE PRODUCT; (II) ANY THIRD
PARTY SOFTWARE DISTRIBUTED ON OR WITH THE PRODUCT; (III) ANY
EXPENDABLE COMPONENTS INCLUDING, BUT NOT LIMITED TO, FUSES,
BULBS, AND CLEANING ACCESSORIES; AND (IV) ANY PRODUCTS NOT
MANUFACTURED BY OR FOR CASTLEWOOD (THE “EXCLUDED ITEMS”).
THE EXCLUDED ITEMS ARE LICENSED TO PURCHASER ON AN AS IS
BASIS.
Disclaimer of Warranties.
EXCEPT FOR THE EXPRESS WARRANTIES
CONTAINED HEREIN,CASTLEWOOD DISCLAIMS ALL OTHER WARRANTIES,
WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT
LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, NON INFRINGEMENT OR THEIR
EQUIVALENTS UNDER THE LAWS OF ANY JURISDICTION. THE REMEDIES
SET FORTH HEREIN SHALL BE THE SOLE AND EXCLUSIVE REMEDIES
OF PURCHASER WITH RESPECT TO ANY DEFECTIVE PRODUCT. SOME
JURISDICTIONS DO NOT PERMIT THE PRECEDING EXCLUSION OF
IMPLIED WARRANTIES FOR CERTAIN CONSUMERS SO SOME OF THE
ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO PURCHASER.
RMA Procedure.
If Purchaser discovers a defect in a Product during the
applicable Warranty Period, then Purchaser should contact Castlewood for a
Return Materials Authorization (RMA) number before shipping the Product,
freight and insurance prepaid, to Castlewood’s designated repair facility.
Purchaser shall ensure that the ORB disk is not inside the drive during shipment
as the disk/head could be seriously damaged. Purchaser should have the part
number, serial number, date of purchase, and the suspected problem ready
when contacting Castlewood to obtain a RMA. Before shipping any Product to
Castlewood, Purchaser shall remove any removable storage media, and all
programs,data files and other data from any applicable storage media. Castlewood
accepts no responsibility or obligation to return any such materials that are
shipped to Castlewood. If a Product returned under warranty is found not to be
defective, then Castlewood shall dispose of the Product per Purchaser’s
instructions after receiving full payment from Purchaser for Castlewood’s
inspection of the Product at Castlewood’s then current rates for such services.
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