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Green light (LED) does not
illuminate or light.
Red light (LED) remains in the
“on” state.
The ORB drive does not “come
ready”. (Green light (LED) on
the ORB drive does not come
ready when disk is inserted.)
An ORB disk will not stay
inserted.
After the ORB drive is
installed, the computer hangs
during startup or the ORB drive
does not appear on the
Desktop
For the latest help information:
• Make sure the power supply is
plugged in
• Make sure power connector to
drive is securely inserted in
drive.
• Drive is defective - return to
place of purchase.
• A) Make sure the power cable
connection to the ORB drive is
secure.
• B) Make sure the disk is
inserted and seated properly.
• Make sure that you are properly
inserting the disk. Refer to
section 2.2, Using ORB Disks.
• Try inserting a different disk. If
it mounts properly, there may
be a problem with the original
disk.
This could be caused by several
possible problems related to an
installation problem. The
following entry will help you
isolate the device that causes the
problem.
• Make sure that the cables are
properly connected and both
ends of the cable connectors
are seated all the way and are
straight to the connector.
Refer to the Support Center
on our web site at
www.castlewood.com.
15
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