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PANASONIC
CONSUMER
ELECTRONICS
COMPANY,
DIVISION OF MATSUSHITA
ELECTRIC
CORPORATION
OF AMERICA
One Panasonic Way
Secaucus,
New Jersey 07094
PANASONIC
SALES COMPANY,
DIVISION OF MATSUSHITA
ELECTRIC
OF PUERTO
RICO, INC.,
AVE. 65 de Infanterfa, Km. 9.5
San Gabriel Industrial
Park
Carolina,
Puerto Rico 00985
Panasonic
DVD/VCR
Deck Limited Warranty
Limited
Warranty
Coverage
If your product does not work properly because of a defect in materials or workmanship,
Panasonic
Consumer
Electronics
Company
or Panasonic Sales Company
(collectively
referred to as "the warrantor")
will, for the length of the period indicated on the chart below, which starts with the date of original purchase
("Limited Warranty period"), at its option either (a) repair your product with new or refurbished
parts, or (b)
replace it with a new or a refurbished
product. The decision to repair or replace will be made by the
warrantor.
Product
or Part Name
Parts
Labor
DVD/VCR
Deck
One (1) Year
Ninety (90) Days
Rechargeable
Batteries
Ten (10) Days
Not Applicable
(in exchange for defective item)
During the "Labor" Limited Warranty period there will be no charge for labor. During the "Parts" warranty
period, there will be no charge for parts. You must mail-in your product during the warranty period.
If non-rechargeable
batteries are included, they are not warranted. This Limited Warranty only applies to
products purchased
and serviced
in the United States or Puerto Rico. This Limited Warranty
is extended
only to the original
purchaser
and only covers product purchased
as new. A purchase
receipt or other
proof of original
purchase date is required for Limited
Warranty
service.
Mail-In
Service
For assistance
in the continental
U.S.A. in obtaining
repairs please ship the product to:
Panasonic
Services
Company
Customer
Servicenter
Suite B
4900 George
McVay Drive
McAIlen, TX 78503
For assistance
in Puerto Rico call Panasonic
Sales Company
(787)-750-4300
or fax (787)-768-2910.
When shipping the unit carefully pack and send it prepaid, adequately
insured and preferably
in the original
carton. Include a letter detailing the complaint and provide a day time phone number where you can be
reached.
IF REPAIR IS NEEDED
DURING THE LIMITED WARRANTY
PERIOD THE PURCHASER
WILL BE
REQUIRED
TO FURNISH
A SALES
RECEIPT/PROOF
OF PURCHASE
INDICATING
DATE OF
PURCHASE.
AMOUNT
PAID AND PLACE OF PURCHSE.
CUSTOMER
WILL BE CHARGED
FOR THE
REPAIR OF ANY UNIT RECEIVED
WITHOUT
SUCH PROOF OF PURCHASE.
Limited
Warranty
Limits
And
Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT
COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages
which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures
which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-
up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage,
modification, or commercial use (such as hotel, office, restaurant, or other business), rental use of the product, or
service by anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is attributable to
acts of God.
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60
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