Bose ULTRA OPEN EARBUDS Manual page 48

SYMPTOM
Audio is quiet
Too much bass
Too little bass
Audio volume is different
between earbuds
Immersive audio doesn't
sound right or feels too
close to you
TRO UBL E SH O OTI NG
SOLUTION
Make sure the volume is turned up (see page 17).
Make sure you're wearing the correct earbud on the correct
ear. Look for the L (left) and R (right) markings on the barrel of
each earbud.
Check the earbud fit using a mirror (see page 14). For
best sound quality and microphone performance, adjust the
earbuds so that they're at about a 45° angle on your ears. If
they don't feel comfortable or secure, slide them up or down
slightly to find the best position for you.
Try sliding the earbuds down slightly so that the speaker
ports are closer to your ear canal.
Clear any debris or wax buildup from the speaker ports.
Check the earbud fit using a mirror (see page 14). For
best sound quality and microphone performance, adjust the
earbuds so that they're at about a 45° angle on your ears. If
they don't feel comfortable or secure, slide them up or down
slightly to find the best position for you.
Adjust the bass level using the Bose Music app
(see page 19).
Try sliding the earbuds up slightly so that the speaker is
further away from your ear canal.
Check the earbud fit using a mirror (see page 14). For
best sound quality and microphone performance, adjust the
earbuds so that they're at about a 45° angle on your ears. If
they don't feel comfortable or secure, slide them up or down
slightly to find the best position for you.
Adjust the bass level using the Bose Music app
(see page 19).
Try sliding the earbuds down slightly so that the speaker is
closer to your ear canal.
Slide the quieter earbud down slightly on your ear until it
matches the volume of the other earbud.
Using the Bose Music app, calibrate immersive audio to
better match the position of the earbuds on your ears. You
can access this option from the Settings menu.
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