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Troubleshooting - Philips Nike MP3SPORT Frequently Asked Questions Manual

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Troubleshooting

My Nike PSA200 player has no power. What's wrong?
Your battery may have gone flat; a 1.5V AAA-size battery is required. Also, make sure that the battery is inserted
correctly according to the polarity marked in the battery compartment.
If you are using the rechargeable battery that is by packed with PSA200, make sure you fully charge the battery with
the battery charger first, before use.
You may have failed to press and hold the
to switch on the device.
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On first connecting my NIKE PSA200to the computer AFTER installation of MUSICMATCH & drivers,
the computer finds "New Hardware" and prompts - for drivers. , Where can I locate the driver?
If your computer asks for drivers during the first time connection of NIKE PSA200, it means that you may not have the
driver installed properly.
1.
Abort the installation at this point.
2.
Unplug the player from your PC.
3.
Insert the installation CD into the CD- ROM drive.
4.
Select your preferred language and model number to reinstall driver.
5.
Restart the PC.
6.
Hook up the PSA player with your PC using the supplied USB cable.
7.
The computer should detect new hardware and have the driver installed automatically.
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The buttons on my Nike PSA200 do not work, what could be the problem?
The Lock feature could be activated, (and is shown by the button lock icon in the display. Press and hold the Lock button
on the right side of the player for 2 seconds or until the lock icon disappears. If this doesn't work, you can try:
Replacing the battery
Removing the battery and replacing it after several seconds to reset the player (in case of electrostatic discharge.
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Why is there no sound when the
You may have a weak battery or it is not properly inserted. Replace battery and make sure that it is inserted
correctly according to the polarity marked in the battery compartment.
Check if your headphone plug has been inserted into the headphone jack of the unit completely
When you press the
automatically and display shows track details.
Check if the volume is at an audible level. Increase the volume using the + button.
If your PSA is in pause mode, press the
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The empty battery icon is also flashing. What is the problem with my PSA player?
The empty battery indicates low battery power level. Always replace the battery as soon as you see the low battery icon.
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What could prevent me from downloading MP3 files onto my Nike PSA player?
Check the connection between Nike PSA and your computer - the USB cable needs to be firmly connected.
Make sure that you have installed the USB driver plug-in provided from the PSA installation CD, and that USB is
enabled in the BIOS set up.
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On my Nike PSA200 the elapse playtime is flashing
Your Nike PSA player is in pause mode. Press the
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My Nike player turns itself off.
The player will turn itself off when left in pause mode for a length of time or when the music has ended.
If there is no music files in the player, the player will switch off after 30 sec.
Batteries may be weak (replace batteries).
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The sound quality is bad or there is no sound.
Problem with sound quality or no sound may be due to the following:
Pause mode activated. Deactivate pause by pressing the
The connections to headphone may be loose or the headphone jack is dirty. Check and clean connections.
Volume is set too low. Adjust the volume level.
Keep the set away from active mobile phones.
button long enough. Press and hold the
button is pressed on my Nike PSA200?
button, make sure that it is pressed and held for long enough until playback starts
button to resume playback.
button to resume playback.
button again.
button for 2 seconds

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