Troubleshooting - Philips GoGear SA028302 User Manual

9 Troubleshooting

If SA028 is not working properly or the display
freezes, you can reset it without losing data:
How do I reset SA028?
•
Insert a pen tip or other object into
the reset hole located at the bottom of
SA028. Hold until the player shuts down.
• If the reset option is unsuccessful, follow
the steps how to recover SA028 with the
Philips Device Manager:
1
On your computer, select Start >
Programs > Philips > Philips MP3 player
> GoGear SA02820X Device Manager
to launch the Philips Device Manager.
2
Turn off SA028 before you continue.
3
Press and hold the volume button
while you connect SA028 to your
computer.
4
Keep holding the key until the Philips
Device Manager acknowledges SA028
and enters the recovery mode.
5
On the computer, click the Repair
button and follow the instructions of the
Philips Device Manager to complete the
recovery process.
6
When the recovery is completed,
disconnect SA028 from your computer.
7
Restart SA028.
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