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TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
PROBLEM
Door may not be closed properly
Power supply or power line is not connected
Dishwasher won't
Delay Start option has been selected
start
Child lock activated (selected models)
Dishwasher beeps at
Indicates the wash cycle is finished
the end of the cycle
Rinse aid light is on
The rinse aid level is low
The dishwasher is connected to cold water
Dishwasher operates
The cycle time will vary depending on the soil
too long
level of the dishes
The sanitize option is selected
Water pressure is temporarily low
The inlet water is low
Dishes are not clean
Dishes are loaded too close together
enough
Improper use of detergent
The selected cycle is not suitable for food soil
condition
Spray arms are blocked by items
Rinse aid dispenser is empty
Dishes are not dry
enough
Improper loading of dishes
The selected cycle did not include drying
Water hardness is too high
Improper loading of dishes
Spots and filming on
Old or damp powder rinse aid is used
dishes
Rinse aid dispenser empty
Water temperature is too low
Use of too much detergent
Etching
The inlet water temperature exceeds 150℉
Detergent may be too old
Detergent left in
Spray arm is blocked
dispenser cup
POSSIBLE CAUSE
16
SOLUTION
Ensure the door is properly closed
Ensure power supply is correctly connected
Refer to delay start section in this manual to reset
Refer to child lock section in this manual to deactivate
the child lock
Add rinse aid
Make sure the dishwasher is connected to hot water
supply
When heavy soil is detected, the Auto and Normal
cycles will automatically increase the cycle time
When Sanitize option is selected, the cycle time will be
increased to meet the sanitize temperature requirement
Use dishwasher when the water pressure is normal
Make sure the dishwasher is connected to the hot water
supply
Try not to use the dishwasher when hot water is being
used elsewhere in the house
Load the dishes again as the manual indicates
Using fresh detergent, add the correct amount
depending on the water hardness and the selected cycle
Choose another cycle for longer washing time
Make sure the spray arm is rotated fully
Fill rinse aid dispenser or increase the amount of rinse
aid
Load the dishes again as the manual indicates
Choose the proper cycle with drying
For extremely hard water, install a water softener
Load the dishes again as the manual indicates
Use fresh rinse aid
Add rinse aid to the dispenser
For best results, water should be a minimum 120˚F as it
enters the dishwasher.
Use less detergent if you have soft water etching
Lower the inlet water temperature
Use fresh detergent
Load the dishes, making sure the spray arms are not
blocked
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