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Troubleshooting
Below are some of the issues you may run into. If you don't see the issue you're experiencing
below, call 1-800-242-1378.
Clean Water Tank Indicator
Blinks, turns solid amber:
Clean water tank is empty. Refill tank.
Problem
Possible Cause
Clean water tank is empty.
Clean water tank is not seated completely.
Reduced
System isn't completely primed.
or
Brush window is not latched in place.
no spray
Not holding trigger to spray solution.
Spray tips on foot clogged.
Tanks may not be seated properly.
Dirty water tank is full.
Loss of
suction
Brush window is not latched in place.
power
Debris channel in foot is clogged by debris.
Filter clogged by debris.
Brush roll is not installed properly.
Brush
Machine is standing upright.
roll isn't
turning
Brush roll is obstructed.
Brush roll is obstructed.
Machine
won't
turn ON
Handle installed incorrectedly.
Leaking
Clean water tank cap is not closed properly. Remove the clean water tank and reapply the cap.
Too much water applied.
Streaking
Previous floorcare products used.
Note: Any other servicing should be performed by an authorized service representative.
WARNING
electrical outlet before performing maintenance or troubleshooting.
Dirty Water Tank Indicator
Blinks, turns solid amber, machine
turns off: Dirty water tank is full.
Blinks, turns solid amber, machine
will not turn on: Filter is not installed
properly. Reinstall filter.
Remedies
Refill tank.
Turn power OFF. Remove and reseat tank.
Hold trigger for 10 to 15 seconds to make sure the solution has flowed to the spray tips.
Turn power OFF. Unplug machine and reinstall brush window.
Hold trigger continuously while using the machine.
Use a pin to clean the spray tips located underneath the brush window.
Turn power OFF. Reinstall tanks so they fit properly.
Empty dirty water tank.
Turn power OFF. Unplug machine and reinstall window.
Clean the channel with a paper towel.
Clear debris clogging the filter screen. Clean the filter.
Turn power OFF. Unplug machine. Follow instructions on page 6 to reinstall brush roll.
Recline machine to turn brush roll on.
Turn power OFF. Unplug machine and remove brush window and brush roll to remove
obstruction.
Unplug machine to reset the system. Remove the brush window and brush roll to clear
the obstruction.
Remove the handle and reinstall following instructions on page 3.
Go over area without spraying water.
Contact product manufacturer regarding how to remove.
To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from
Nozzle and Handle Lights
Solid red light on handle, flashing
then solid white light on nozzle:
Brush roll is missing, incorrectly
aligned or not a genuine BISSELL®
replacement. Machine will not turn on.
BISSELLcommercial.com 7
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