Before You Call For Service - GE 20 Owner's Manual

Side by side refrigerators
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Before you call for service...

Troubleshooting Tips
Save time and money! Review the charts on the following pages
first and you may not need to call for service.
Problem
Refrigerator does not
operate
Motor operates for
long periods
Motor starts and
stops frequently
Possible Causes
Refrigerator in
defrost cycle.
Fresh food control
in OFF position.
Refrigerator is
unplugged.
The fuse is blown/
circuit breaker is
tripped.
Modern refrigerators
with more storage
space and a larger
freezer compartment
require more
operating time.
Normal when
refrigerator is first
delivered to your home.
Often occurs when large
amounts of food are
placed in refrigerator to
be cooled or frozen.
Door left open.
Hot weather or frequent
door openings.
Temperature controls
set at the coldest setting.
Grille and condenser
need cleaning.
Temperature control
starts and stops motor
to maintain even
temperatures.
What To Do
Wait about 30 minutes for
defrost cycle to end.
Move the fresh food
control to desired
temperature setting.
Make sure the refrigerator
plug is pushed completely
into the outlet.
Check the house
fuse/circuit breaker box
and replace fuse or reset
the breaker.
This is normal.
Wait 24 hours for the
refrigerator to completely
cool down.
This is normal.
Check to see if package is
holding door open.
This is normal.
See the About the controls
on the refrigerator section.
See the Care and cleaning
section.
This is normal.
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