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Troubleshooting
Quite often, when there is a malfunction, it is usually a small
irregularity which is easy to rectify. Before contacting the
Technical Assistance Service, try to determine the cause of the
fault using the following table.
Troubleshooting table
Fault
Possible cause Solution/advice
The oven does
The fuse has
not work.
blown.
Power cut.
The oven does
The timer is at
not heat up.
the
o Min position.
:
Risk of electric shock.!
Incorrect repairs can be dangerous. Repairs may only be
carried out by qualified personnel from the Technical
Assistance Service.
Changing the oven bulb
If the oven light bulb is damaged it must be replaced. Special
25 W, E14, 220 V-240 V heat-resistant light bulbs (to 300 ºC
temperature) can be obtained from the Technical Support
Service or in specialist shops. Only use this type of bulb.
After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
E number and FD number
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate containing these numbers
can be found on the right-hand side of the oven door. You can
make a note of the numbers of your appliance and the
telephone number of the after-sales service in the space below
to save time should it be required.
E no.
Energy and environment tips
Here you can find tips on how to save energy when baking and
roasting and how to dispose of your appliance properly.
Saving energy
Only preheat the oven if this is specified in the recipe or in
■
the operating instruction tables.
12
Check the condition of the
fuse in the fuse box.
Check that the light in the
kitchen and other house-
hold appliances are work-
ing.
Turn the timer to the
-
setting.
FD no.
:
Risk of electrical discharge and the resulting shock.!
Disconnect the appliance from the mains. Ensure that this is
turned off.
Place a dishcloth into the cold oven to avoid damage.
1.
Remove the glass protection by unscrewing it to the left.
2.
Replace the bulb with a similar bulb.
3.
Screw the protection glass back into place.
4.
Remove the dishcloth and switch the oven back on at the
5.
mains.
Protective glass panels
Damaged protective glass panels must be replaced. Protective
glass panels cay be obtained from the Technical Assistance
Service. Please quote your appliance's product number and
production number.
O
After-sales service
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
0344 892 8999
GB
Calls charged at local or mobile rate.
01450 2655
IE
0.03 € per minute at peak. Off peak 0.0088 € per
minute.
Rely on the professionalism of the manufacturer. You can
therefore be sure that the repair is carried out by trained service
technicians who carry original spare parts for your appliances.
Use dark, black lacquered or enamelled baking tins. They
■
absorb the heat particularly well.
Open the oven door as infrequently as possible while you are
■
cooking, baking or roasting.
It is best to bake several cakes one after the other. The oven
■
is still warm. This reduces the baking time for the second
cake. You can also place two loaf tins next to each other.
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