Related Manuals for Multitech MultiModem ZDX Series
Summary of Contents for Multitech MultiModem ZDX Series
- Page 1 ® MultiModem Model MT5656ZDX-Series Voice/Data/Fax Modem User Guide Downloaded from Elcodis.com electronic components distributor...
- Page 2 Warranty For Multi-Tech warranty information, see the Multi-Tech Web site at http://www.multitech.com Patents This device is covered by one or more of the following patents: 6,031,867; 6,012,113; 6,009,082; 5,905,794; 5,864,560; 5,815,567; 5,815,503; 5,812,534; 5,809,068; 5,790,532; 5,764,628; 5,764,627; 5,754,589; D394,250; 5,724,356; 5,673,268;...
- Page 3 Table of Contents Contents Chapter 1 - Introduction .............................. 4 Product Description ............................. 4 Chapter 2 - Hardware Installation ..........................5 Ship Kit Contents ..............................5 You Supply ................................5 Safety Warnings ..............................5 Technical Specifications ............................6 Overview – Connecting the Modem to Your System ..................8 Voice Connections (Voice option only) ......................
- Page 4 Chapter 1 – Introduction Chapter 1 - Introduction Congratulations on your purchase of the Multi-Tech MT5656ZDX-Series modem. • The Multi-Tech MT5656ZDX modem is your data/fax modem. • The MT5656ZDX-V offers your voice option. You have acquired one of the finest intelligent data/fax or voice/data/fax modems available today from one of the world’s oldest modem manufacturers: Multi-Tech Systems, Inc.
- Page 5 Chapter 2 – Hardware Installation Chapter 2 - Hardware Installation This chapter shows you step-by-step how to set up your Multi-Tech modem, test it, and make your first calls. Ship Kit Contents • One MultiModem ZDX (MT5656ZDX) • One set of four self-adhesive rubber feet •...
- Page 6 Chapter 2 – Hardware Installation Technical Specifications The MultiModemZDX modem meets the following specifications: Trade Name MultiModemZDX Model Number MT5656ZDX Server-to-Client Data Rates V.90 speeds when accessing a V.90 or V.92 server (actual speed depends on server capabilities and line conditions) *Though these modems are capable of 56K bps download performance, line impairments, public telephone infrastructure and other external technological factors currently prevent maximum 56K bps...
- Page 7 Chapter 2 – Hardware Installation Cables One modular telephone cable Diagnostics Local analog loop, local digital loop, remote digital loop Speaker Speaker for call progress monitoring Speaker and Microphone Jacks MultiModemZDXV Manual Controls Power switch Environmental Temperature range 0°–50°C (32°–120°F); humidity range 20–90% (non-condensing) Storage Temperature -10°...
- Page 8 Chapter 2 – Hardware Installation Overview – Connecting the Modem to Your System Turn off your computer. Placing the modem in a convenient location, connect it to your computer’s serial port, to the phone line, to AC power, and to your phone (phone is optional). MT5656ZDX Connections.
- Page 9 Chapter 2 – Hardware Installation A Note About Power Connection, Surge Protectors, and Lightning Power surges and other transient voltages on power lines, such as those caused by lightning strikes, can damage or destroy your modem. Therefore, we recommend that you plug the modem into a surge protector rather than directly into a wall outlet, preferably a surge protector that provides protection against electrical spikes on the phone line as well as on the power line.
- Page 10 Chapter 2 – Hardware Installation Voice Connections (Voice option only) Voice Connections for Voice Models (Optional) Connect the Modem to the Phone For voice-only calls, plug a phone into the modem’s PHONE jack. Connect the Microphone For voice mail or speakerphone applications, plug an unamplified microphone into the MIC jack on the side of the modem.
- Page 11 Chapter 2 – Hardware Installation Installing the Modem Driver If you use Windows 2000 or newer, you must install the modem driver. If you use another operating system, see Appendix C. When operating the modem under Windows, the modem driver can be installed by using the Plug and Play feature.
- Page 12 Chapter 2 – Hardware Installation Connecting to the Internet Your Multi-Tech modem is your gateway to the Internet and the World Wide Web. To access the Internet and Web via your modem, you must establish a dial-up account with an Internet service provider (ISP). To locate an ISP near you, look in a local directory or computer publication.
- Page 13 Chapter 3 – Operation Chapter 3 - Operation Like any modem, your Multi-Tech modem operates only under the control of a communications program, such as the communications program included with your modem. It also operates under other general-purpose data communication programs, such as Windows Terminal and HyperTerminal. For information on how to use the modem with the communications program of your choice, please refer to the documentation provided with the data communications program.
- Page 14 Chapter 3 – Operation Configuring Your Software You may use either the communication program included with your modem or a third-party program. Communication programs designed for Windows normally do not need to be manually configured, since they obtain configuration information from Windows. Though each communication program is different, the following procedure should work with most of them.
- Page 15 Chapter 3 – Operation Sending a Fax With your data communications software, you can use your modem to send and receive faxes directly from your computer. The following steps show you how to fax a document directly from a Windows application without opening the data communications program.
- Page 16 Chapter 4 – AT Commands Chapter 4 - AT Commands See Commands Reference Guides AT Commands and Voice Commands are in the AT Command Reference Guide. Fax Class 1 Commands and Fax Class 2 Commands are documented in separate Fax Reference Guides.
- Page 17 Chapter 5 – Troubleshooting Chapter 5 - Troubleshooting Your modem was thoroughly tested at the factory before it was shipped. If you are unable to make a successful connection, or if you experience data loss or garbled characters during your connection, check the list of troubleshooting procedures before calling Multi-Tech.
- Page 18 Chapter 5 – Troubleshooting The Modem Does Not Respond to Commands • Make sure the modem is plugged in and turned on. (See “None of the Indicators Light.”) • Make sure you are issuing the modem commands from the data communications program, either manually in terminal mode or automatically by configuring the software.
- Page 19 Chapter 5 – Troubleshooting The Modem Dials But Cannot Connect There can be several reasons the modem fails to make a connection. Possibilities include: • Lack of a physical connection to the telephone line. • A missing dial tone. • A busy signal.
- Page 20 Chapter 5 – Troubleshooting The Modem Disconnects While Online • If you have Call Waiting on the same phone line as your modem, it can interrupt your connection when someone tries to call you. If you have Call Waiting, disable it before each call. In most phone areas in North America, you can disable Call Waiting by preceding the phone number with *70 (check with your local phone company).
- Page 21 Appendix A – Regulatory Compliance Appendix A – Regulatory Compliance FCC Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
- Page 22 Appendix B – Regulatory Compliance Canadian Limitations Notice Notice: The ringer equivalence number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence numbers of all the devices does not exceed 5.
- Page 23 Appendix B – Installing a Modem in Linux Appendix B – Installing a Modem in Linux This appendix explains how to install a modem on a PC operating under the RedHat Linux 6.2 operating system. Other versions of RedHat and other Linux operating systems should be similar. Briefly, in Linux, you do not need drivers for most standard external modems and most internal ISA bus modems.
- Page 24 Appendix B – Installing a Modem in Linux Calling the ISP On the Task Bar at the bottom of the screen, select the Gnome Footprint. Select Internet from the menu. Select RH PPP Dialer. Select the connection name you entered in step 5 of the previous section. 5. Click OK.
- Page 25 Identify the current version of the firmware at the Multi-Tech Web site. If your modem already has the current firmware, there is no need to update it. Using your favorite Web browser, go to http://www.multitech.com/support/MultiModemZDX/firmware.asp. Scroll down the table to your modem model number. Look at the firmware version number for your modem.
- Page 26 Copy the upgrade .S37 file into the Flash Wizard folder, which, in a default installation, is at C:\Program Files\MultiTech Systems\Flash Wizard\. Step 5: Upgrade the Modem’s Firmware Before you begin the following procedure, read the README.TXT file extracted from the upgrade archive file.
- Page 27 Appendix D – Waste Electrical and Electronic Equipment Directive (WEEE) Appendix D – Waste Electrical and Electronic Equipment Directive (WEEE) Waste Electrical and Electronic Equipment (WEEE) Directive The WEEE directive places an obligation on manufacturers, distributors and retailers to take-back electronic products at the end of their useful life.
- Page 28 Index Index Connecting the Modem ............. 8 PhoneTools ..............11 Data Rates ................ 6 Safety Warnings ..............5 Dial-Up Networking ............12 Send and Receive a Fax ..........15 Ship Kit Contents .............. 5 Surge Protector ..............9 Front Panel ..............13 Technical Specifications............
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