Upgrade Firmware - Axis S3008 Mk II User Manual

AXIS S3008 Mk II Recorder
Troubleshooting
2. Check that you are connected to the internet.
3. Check that the network is working.
4. Check that the cameras are connected to the same network as the computer, unless you are remote.
Still not working?
5. Make sure that your cameras, recorder and AXIS Companion desktop app have the latest firmware and software updates.
See Upgrade firmware on page 17.
6. Restart the AXIS Companion desktop app.
7. Restart you cameras and recorder.
Still not working?
8. Make a hard reset on the cameras and the recorder, to completely put them back to factory default settings.
See Hard reset a recorder on page 17.
9. Add the reset cameras to your site again.
Still not working?
10. Update your graphics card with the latest drivers.
Still not working?
11. Save a system report and contact Axis technical support.
See Save a system report on page 18.

Upgrade firmware

New firmware updates bring you to the latest and improved set of features, functions, and security enhancements.
1. Go to the leader device's web interface.
2. Go to Maintenance > Firmware upgrade and click Upgrade.
3. Follow the instructions on the screen.
Hard reset a recorder
Important
Move the recorder carefully while it's switched on. Sudden moves or shocks may damage the hard drive.
Note
• A hard reset will reset all the settings, including the IP address.
• A hard reset will not remove your recordings.
1. Switch off the recorder:
Press the power button on the front of the recorder for 4-5 seconds until you hear a beep.
2. Wait until the recorder is switched off, then turn it over to access the control button.
3. Press and hold the control button. Press and release the power button to start the recorder. Release the control button
after 15-30 seconds when the LED indicator flashes amber.
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