Lexmark ST9820 User Manual page 119

Troubleshooting
Action
Step 5
a
From the Quality menu on the control panel, set Print
Resolution to 600 dpi.
b
Print the document.
Is the printer still printing slow?
Step 6
a
Make sure that the printer is not overheating.
Notes:
•
Allow the printer to cool down after a very long print job.
•
Observe the recommended ambient temperature for the
printer. For more information, see
for the printer" on page
b
Print the document.
Is the printer still printing slow?
Step 7
a
Add more printer memory.
b
Print the document.
Is the printer still printing slow?
Print jobs do not print
Action
Step 1
a
From the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
b
Print the document.
Is the document printed?
Step 2
a
Check if the printer is on.
b
Resolve any error messages that appear on the display.
c
Print the document.
Is the document printed?
"Selecting a location
8.
Yes No
Go to step 6. The problem is
solved.
Go to step 7. The problem is
solved.
Contact customer The problem is
support. solved.
Yes No
The problem is Go to step 2.
solved.
The problem is Go to step 3.
solved.
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