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Tenda N3L-4H User Manual

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Document Version: V1.3
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Summary of Contents for Tenda N3L-4H

  • Page 1 Document Version: V1.3...
  • Page 2 Tenda does not assume any liability that may occur due to the use or application of the product described herein. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information and recommendations in this document do not constitute a warranty of any kind, express or implied.
  • Page 3 Document Version: V1.3 Preface Thank you for choosing Tenda! Please read this guide before you manage the Network Video Recorder (NVR). Applicable models This user guide is applicable to all single NVR products, HD Video Security Kits and PoE HD Video Security Kits.
  • Page 4 If you need more help, contact us by any of the following means. We will be glad to assist you as soon as possible. Global: (86) 755-27657180 (China Time Zone) United States: 1-800-570-5892 (Toll-Free: 7 x 24 hours) tendasecurity@tenda.cn Canada: 1-888-998-8966 Hotline Email (Toll Free: Mon - Fri 9 am - 6 pm PST) Hong Kong: 00852-81931998 https://www.tendacn.com/...
  • Page 5 Document Version: V1.3 Revision History Tenda is constantly searching for ways to improve its products and documentation. The following table indicates any changes that might have been made since the user guide was released. Version Description Date 1. Optimized the description of the image configuration function.

  • Page 6: Table Of Contents

    Document Version: V1.3 Contents Product Feature ..........................1 1.1 Basic Function ........................1 1.2 Local Monitoring ........................2 1.3 File Management ........................2 1.4 Recording and Playback ......................2 1.5 Backup ............................ 3 1.6 Alarm and Exception Management ..................3 1.7 Other Local Function ......................
  • Page 7 Document Version: V1.3 4.3.3 Reset Login Password ....................21 4.3.4 Check Alarm Notification of Exception Detection............. 23 4.4 Live View ..........................24 4.4.1 Overview ........................24 4.4.2 Quick Operation ......................26 4.4.3 Quickly Add a Camera ....................28 4.4.4 Instant Playback ......................31 4.4.5 Zoom in ........................
  • Page 8 Document Version: V1.3 4.7.3 Device Upgrade ....................... 173 4.7.4 System Log ......................176 4.7.5 Diagnosis ......................... 181 4.7.6 Device Maintenance ....................185 Web Management ........................188 5.1 Web Login ........................... 188 Scenario 1: With DHCP Server in the Network ..............188 Scenario 2: Without DHCP Server in the Network ............

  • Page 9: Product Feature

    Allow independent adjustment on video coding parameters of each channel, such as the resolution, frame rate and bit rate. Support quick connection of cameras. Support the Tenda camera upgrade. Support such functions as smart search, playback and backup, which can effectively improve the efficiency of recording retrieval and playback.

  • Page 10: Local Monitoring

    Document Version: V1.3 Local Monitoring Provide VGA and HDMI high-definition resolution display output. Support parallel live view and playback of different channels. Support 1/4/8/9/16-channel image live view. Support adjustment of the live view channel sequence. Support quick settings on the live view page. Support multiple live view modes with customized auto-switch dwell time.

  • Page 11: Backup

    Document Version: V1.3 Support scrolling up or down the mouse to zoom in or out playback time bar. The playback function supports pausing, speeding up, speeding down, fast forward/backward and location by a mouse click. Support local zoom in any area by scrolling up or down the mouse during single- channel playback.

  • Page 12: Other Local Function

    Document Version: V1.3 Other Local Function The administrator is allowed to create multiple users and set their permissions. The permissions can be restricted to the channel. Support quick retrieval of multiple types of logs, including information, exception, operation, configuration and alarm. Network Function Provide one self-adaptive 10/100 Mbps Ethernet uplink port.

  • Page 13: Startup And Shutdown

    Document Version: V1.3 Startup and Shutdown Startup Use the included power adapter to power the NVR. An abnormal power supply will cause running failure or even damage to the NVR. Power on the NVR to start it using the included power adapter. Power on...

  • Page 14: Shutdown

    Document Version: V1.3 Shutdown Do not directly cut off the power of the NVR to force a shutdown; otherwise, the HDD may be damaged, causing video loss and even damage to the NVR. Connect the mouse and monitor to the NVR. Step 1 Click in the upper-right corner on the GUI of the NVR (to exit the full-screen...

  • Page 15: Activation And Quick Setup

    Activation and Quick Setup You can activate the NVR upon the first use or after resetting the NVR. Tenda NVR supports local activation and web activation. Local activation: After the activation is completed, you can enter the quick setup page to quickly set up the monitoring network.
  • Page 16 Document Version: V1.3 Set login Password and Confirm Password, enter your Email Address, and then click Step 2 Activate. If you want to use a pattern to unlock the GUI, draw an unlock pattern. Otherwise, click Step 3 Do Not Use Unlock Pattern and go to Step...
  • Page 17 Document Version: V1.3 Ensure that the connection status is Connected, and enable the Auto add LAN cameras Step 4 function as required. If you want to automatically add the camera on the LAN port of the NVR, click Next, and go to Step If you want to manually add the camera on the LAN port of the NVR, disable the Auto add LAN cameras function, then click Next.
  • Page 18 Document Version: V1.3 Add the camera. Step 5 Select the camera you want to add in the Online Camera list, and click Add. Wait until the camera appears in the Added Camera list and the status is Online, and click Next. Ensure that the IP address of the camera to be added and the IP address of the NVR are in the same network segment.
  • Page 19 Document Version: V1.3 ---End After the activation is completed, you can preview real-time videos, play back the recordings and manage monitoring devices.

  • Page 20: Web Activation

    Document Version: V1.3 Web Activation Connect the computer to the switch or router that is connected to the NVR. Step 1 Internet Router Computer PoE switch Mouse VGA/HDMI cable Monitor PoE camera PoE camera PoE camera PoE camera Set the IP address of the computer to 192.168.1.X (X indicates 2 to 253, and is unused by Step 2 other devices.)
  • Page 21 Document Version: V1.3 Start a web browser on the computer, enter the IP address of the NVR (default: Step 3 192.168.1.254) in the address bar, and press Enter. The NVR supports HTTPS secure login. When you access the web UI of the NVR, the browser may prompt that the address is not safe, just continue.
  • Page 22 Document Version: V1.3 Set the login Password and Confirm Password, enter your Email Address, and click Step 4 Activate. ---End After the activation is completed, if you want to enter the web UI, you need to log in again. Refer Web Login for details.

  • Page 23: Local Management (Gui)

    Document Version: V1.3 Local Management (GUI) Local Login Ensure that the NVR is powered on and working properly, connect the VGA port or HDMI Step 1 port of the monitor to the VGA port or HDMI port of the NVR using a VGA/HDMI cable, then connect the mouse to the USB port of the NVR.
  • Page 24 Document Version: V1.3 Draw an unlock pattern on the monitor or enter the login password to access the GUI. Step 2 ---End Logged in to the GUI successfully. You can perform settings as required.

  • Page 25: Gui Introduction

    Document Version: V1.3 GUI Introduction 4.2.1 Mouse Operation You can perform settings of the device with the mouse after the mouse is connected to the device. The following table describes the main operations of the mouse. Operation Description Select a target. Left-click Confirm content.

  • Page 26: Layout

    Document Version: V1.3 4.2.2 Layout The GUI of the NVR consists of two sections, including the navigation bar and the configuration area. See the following figure. Features and parameters in gray indicate that they are not available or cannot be changed under the current configuration.

  • Page 27: Frequently-Used Elements

    Document Version: V1.3 4.2.3 Frequently-used Elements The following table describes the frequently-used buttons available on the GUI of the NVR. Button Description Used to save the configuration on the current page and enable the configuration to Save take effect. Cancel Used to cancel the changes you did before.

  • Page 28: General Operation

    Document Version: V1.3 General Operation 4.3.1 Logout The system will exit from the current operation menu to the live view screen after you log out. When you re-enter the settings page, the user name and password need to be verified. Connect the mouse and monitor to the NVR.

  • Page 29: Reset Login Password

    Document Version: V1.3 4.3.3 Reset Login Password If you forgot your login password, you can reset it. You are recommended to reset your password through TDSEE App. If you did not reserve an email address when activating the NVR, you are recommended to add an email address to the administrator account on the User Management page.
  • Page 30 Document Version: V1.3 Follow the on-screen instructions to set a new login password, and click Save. Step 3 ---End...

  • Page 31: Check Alarm Notification Of Exception Detection

    Document Version: V1.3 4.3.4 Check Alarm Notification of Exception Detection If you want to check the exception alarm notification, you can click the alarm icon in the upper-right corner of the GUI (a red dot on the upper-right of the icon indicates that there is a new alarm).

  • Page 32: Live View

    Document Version: V1.3 Live View 4.4.1 Overview Click Live View to enter the page. The default page is the live view page after you enter the GUI of the NVR. The number of window divisions of devices varies with different models. The actual model prevails. In this section, you can: Check Monitoring Image of All Channels Quickly Add a Camera...
  • Page 33 Document Version: V1.3 Parameter description Parameter Description Instant playback. Used to play back the recordings of the channel 5 minutes before the current time. Audio switch. On the bottom of the channel. By default, it is mute. You can turn on, turn off or adjust the volume of the audio. PTZ control.

  • Page 34: Quick Operation

    Document Version: V1.3 Parameter Description On the lower-left of the page. Specifies the usage of input bandwidth. Start or stop auto-switch live view. Displays preview images in cycles from left to right and up to down according to the channel position. The auto-switch dwell time is 5 seconds by default, and you can modify it on the Live View Configuration page.
  • Page 35 Document Version: V1.3 Parameter Description Previous Screen Used to switch to the previous or next screen. Next Screen Start Auto-switch Used to start or stop the auto switch of the camera monitoring image. Stop Auto-switch Add Camera Click it to enter the page for adding cameras. Playback Click it to enter the playback page.

  • Page 36: Quickly Add A Camera

    Document Version: V1.3 4.4.3 Quickly Add a Camera If you want to add other brand cameras, connect the camera to the LAN where the NVR is located using an Ethernet cable. When adding cameras in the kit, ensure that the cameras are in the factory settings. If not, reset the cameras first.
  • Page 37 Document Version: V1.3 If the user name and password of the camera to be added are different from those of the NVR, add the camera by Method Method 2: Locate the camera you want to add according to the S/N, and click behind the camera.
  • Page 38 Document Version: V1.3 Method 2 This method is not available in the PoE video security kit series products. Connect the camera to the LAN where the NVR is located. Place the Wi-Fi camera in the Step 1 video security kit within the coverage range of the NVR. Click Live View.

  • Page 39: Instant Playback

    Document Version: V1.3 4.4.4 Instant Playback The instant playback function enables you to view the recording files of the channel 5 minutes before the current time. During instant playing back, other operations are not available on the live view page. Procedure: Log in to the GUI of the NVR.
  • Page 40 Document Version: V1.3 You can pause or play, control the playback time and exit as required. Step 3 ---End...

  • Page 41: Zoom In

    Document Version: V1.3 4.4.5 Zoom in The zoom-in function enables you to zoom in the target area of the monitoring image to view the detailed image. Procedure: Log in to the GUI of the NVR. Step 1 Click Live View. Step 2 Right-click the channel and select single screen or double-click the channel image to Step 3...

  • Page 42: Switch Window Division Mode

    Document Version: V1.3 4.4.6 Switch Window Division Mode Different window division modes correspond to different numbers of window divisions. Tenda NVR supports single-screen and window divisions. Method 1 Log in to the GUI of the NVR. Step 1 Click Live View.

  • Page 43: Ptz Control

    Document Version: V1.3 4.4.7 PTZ Control Overview PTZ indicates that a mechanical platform is composed of motors, which can move horizontally and vertically. Through the control system, the direction and speed of the PTZ camera or speed dome camera can be remotely controlled. On the live view page, you can control the PTZ camera or speed dome camera, including adjusting the monitoring direction and speed and setting the patrol.
  • Page 44 Document Version: V1.3 Parameter Description Used to increase the focal length of the zoom lens. After you click it, the nearby scene becomes clear, and the distant scene gradually blurs. Aperture-. Used to reduce luminous flux. Aperture+. Used to increase luminous flux. Specifies the speed of the camera PTZ.
  • Page 45 Document Version: V1.3 Set Preset Set the monitoring direction for a specific preset. Procedure: Log in to the GUI of the NVR. Step 1 Click Live View, hover the mouse over the PTZ camera or dome channel you want to set Step 2 preset, and click the PTZ control icon at the bottom of the channel.
  • Page 46 Document Version: V1.3 Set Patrol Add the preset for a specific patrol. Procedure: Log in to the GUI of the NVR. Step 1 Refer to Set Preset to add multiple preset. Step 2 Set patrol. Step 3 Click the Patrol tab. Target the patrol you want to set and click , which is Patrol 1 in this example.
  • Page 47 Document Version: V1.3 Select the preset you added, set PTZ speed and the dwell time to reach the preset, and click OK. Specifies the preset used by the patrol. It needs to be added in advance. Specifies the speed at the preset. Specifies the dwell time at the preset.
  • Page 48 Document Version: V1.3 Click Preset tab, target the preset you want to call, and then click Step 3 ---End The camera will rotate to the monitoring position of this preset.
  • Page 49 Document Version: V1.3 Call Patrol Control the camera patrols according to the specified track. Before the patrol is called, you can Set the Preset for this patrol first. Only one patrol can be called at the same time. Procedure: Log in to the GUI of the NVR.
  • Page 50 Document Version: V1.3 Set Camera Horizontal 360° Patrol Control the camera to perform a horizontal 360° rotating patrol at the current position. Procedure: Log in to the GUI of the NVR. Step 1 Click Live View, hover the mouse over the camera channel you want to perform PTZ Step 2 control, and click at the bottom of the channel.

  • Page 51: Check Stream Info

    Document Version: V1.3 4.4.8 Check Stream Info You can check such real-time stream information as resolution, frame rate and bitrate of the channel as required on the live view page. Procedure: Log in to the GUI of the NVR. Step 1 Click Live View.

  • Page 52: Modify Channel Sequence

    Document Version: V1.3 4.4.9 Modify Channel Sequence You can adjust the display sequence of each channel on the live view page as required. Procedure: Log in to the GUI of the NVR. Step 1 Click Live View to ensure that the current live view mode is window division mode. If not, Step 2 set the live view mode to window division mode first.

  • Page 53: Playback

    Document Version: V1.3 Playback On the playback page, you can play back or export recording files according to the search conditions. The NVR supports channel playback, file playback and tag playback. 4.5.1 Channel Playback Overview Navigate to Playback > Channel. Channel playback indicates that you can search and play back the corresponding recording files according to the channel and date.
  • Page 54 Document Version: V1.3 Parameter Description Channel number. If you want to play back the recording of a target channel, tick the D1 - D4 channel number. The selected channel will be displayed on the live view page on the right. Previous year.
  • Page 55 Document Version: V1.3 Parameter Description Used to tag a recording. Click it to set a tag for the recording at a certain moment. It is convenient for users to search for recording files according to the tag field. Click it to clip recording files. Click it to export clipped recording files to a USB storage device.
  • Page 56 Document Version: V1.3 Play Back the Recordings of the Target Channel Assume that you want to play back the recordings of D1 to D4 on October 30, 2021. Procedure: Log in to the GUI of the NVR. Step 1 Navigate to Playback > Channel. Step 2 Click Step 3...

  • Page 57: File Playback

    Document Version: V1.3 4.5.2 File Playback Overview Navigate to Playback > File. File playback indicates that you can check the recording files of the channel in a specific period according to the file type (including normal, alarm and all). You can check, export, tag, clip and export the recording files as required.
  • Page 58 Document Version: V1.3 Parameter Description End Time Normal Specifies the recording file is a normal recording. Alarm Specifies the recording file is an alarm recording. File Type Specifies the recording file contains normal recording and alarm recording. After the channel, time, and file type are configured, you can search for the recording files, double- click the recording file to play back, and edit it according to the actual situation.
  • Page 59 Document Version: V1.3 Parameter Description Specifies the start date and time of the currently selected recording file. The first Start Time recording file is selected by default. Specifies the end date and time of the currently selected recording file. The first End Time recording file is selected by default.
  • Page 60 Document Version: V1.3 Play Back Normal or Alarm Recording Assume that you want to check and play back all recordings of D1 from 00:00:00 to 23:59:59 on October 29, 2021. Procedure: Log in to the GUI of the NVR. Step 1 Navigate to Playback >...
  • Page 61 Document Version: V1.3 Searched successfully. You can double-click the recording file to view the recording file in Step 7 the live view window on the right and edit it as required. ---End Export Recording File Assume that you want to export all recordings of D3 from 00:00:00 to 23:59:59 on October 29, 2021.
  • Page 62 Document Version: V1.3 Log in to the GUI of the NVR. Step 1 Navigate to Playback > File, and tick D3. Step 2 Select the time, which is 00:00:00 to 23:59:59 on October 29, 2021. Step 3 Select the file type, which is Alarm in this example, then click Search Step 4...
  • Page 63 Document Version: V1.3 Select all alarm recording files on the current page, then click Export. Step 5 Only one page of recording files can be exported at a time.
  • Page 64 Document Version: V1.3 Unplug the mouse and connect the USB storage device to the USB port of the NVR within Step 6 1 minute. ---End The recording files with the suffix of .mp4 (R means normal recording, M means alarm recording) will be exported to the root directory of the USB storage device.
  • Page 65 Document Version: V1.3 Select the time, which is 00:00:00 to 23:59:59 on October 29, 2021 in this example. Step 4 Select the file type, which is Alarm in this example, then click Search. Step 5...
  • Page 66 Document Version: V1.3 Select all alarm recording files on the current page, then click Export. Step 6 Only one page of recording files can be exported at a time.

  • Page 67: Add Tag

    Document Version: V1.3 Select your USB storage device from the USB Device drop-down list box, then click Export. Step 7 After the files are exported successfully, if you want to continue to export the recording Step 8 files on other pages, redirect to the recording files on that page and repeat Step 6 Step ---End...
  • Page 68 Document Version: V1.3 Procedure: Log in to the GUI of the NVR. Step 1 Navigate to Playback > Channel. Step 2 Tick D1. Step 3 Select the date, which is October 30, 2021 in this example. Step 4 Left-click the time point you want to tag on the right time bar, then click (tag) in the Step 5 lower-left corner.
  • Page 69 Document Version: V1.3 Add Tag for the Searched Recording File Assume that you want to add a tag to a target alarm recording when you are viewing the alarm recording files of D1 all day on October 30, 2021. Procedure: Log in to the GUI of the NVR.

  • Page 70: Tag Playback

    Document Version: V1.3 Set the name of the tag, then click Save. Step 7 ---End After the setting completes, you can search the recording file according to the tag name on the Tag page. 4.5.4 Tag Playback Overview Navigate to Playback > Tag. The tag playback function refers to you can check the tagged recordings according to the channel, tag time and tag name.
  • Page 71 Document Version: V1.3 Parameter description Parameter Description Channel number selection shortcut button. Used to quickly select single or multiple channels. The selected channel will be displayed on the live view page on the right. Channel quick selection. Used to quickly select a target channel after a channel is selected 1-4, 5-8, 1-8 Select Channel through the channel selection shortcut button.
  • Page 72 Document Version: V1.3 Some parameter description Refer to parameter description of channel playback for other parameter descriptions. Parameter Description Tagged Recording Specifies the recording file searched according to conditions. Channel number. D1 - D4 Specifies you can click a target channel number to filter the recording file of the channel.
  • Page 73 Document Version: V1.3 Play Back Specific Tagged Recording Assume that you want to check and play back the recording files whose tag name is Human in D1 to D4 on October 30, 2021. Procedure: Log in to the GUI of the NVR.
  • Page 74 Document Version: V1.3 Manage Tagged Recording Modify Tag Name Assume that you want to modify the tag name Human of the recoding files in D1 to D4 on October 30, 2021, to Human Detection. Procedure: Log in to the GUI of the NVR.
  • Page 75 Document Version: V1.3 Select the channel number to filter the recording files that meet the conditions, and click Step 6 behind the recording file. Modify the tag name in the pop-up dialog window, which is Human detection in this example, and click Save. Repeat Step 6 to modify the tag names of other channel recording files.
  • Page 76 Document Version: V1.3 Select the time, which is 00:00:00 to 23:59:59 on October 30, 2021 in this example. Step 3 Enter the tag name of the recording file you want to delete in Tag Name, which is Human Step 4 detection in this example.

  • Page 77: Clip And Export The Recording File

    Document Version: V1.3 4.5.5 Clip and Export the Recording File Assume that you want to intercept a target recording and save it to the USB storage device. The NVR can recognize USB storage devices formatted as FAT32, exFAT and NTFS. Method 1 It is applicable for the NVR that cannot be connected to the mouse and the USB storage device at the same time.
  • Page 78 Document Version: V1.3 Unplug the mouse and connect the USB storage device to the USB port of the NVR within Step 6 1 minute. ---End The recording files with the suffix of .mp4 (R means normal recording, M means alarm recording) will be exported to the root directory of the USB storage device.
  • Page 79 Document Version: V1.3 Set the start time and end time of the editing, which are 00:11:00 to 00:16:00 in this Step 5 example, and then click Set the name of the recording file, which is Alarm in this example, and click Export. Step 6 Click the drop-down list of the USB Device to select your USB storage device, and click Step 7...

  • Page 80: Configuration

    Document Version: V1.3 Configuration On the configuration page, you can configure the primary functional parameters of the device, including channel management, storage management, alarm management, network configuration, and system configuration. The configuration page supports basic settings and professional settings. Unless otherwise specified, the professional settings are illustrated here.

  • Page 81: Channel Management

    Document Version: V1.3 4.6.2 Channel Management On the channel management page, you can manage cameras and configure OSD display, image parameters, and video parameters. Camera Management Overview Navigate to Configuration > Channel > Camera. You can manage cameras here, such as adding, editing or deleting cameras, upgrading camera software and viewing camera status.
  • Page 82 Online indicates that the camera and the NVR are on the same LAN and the status is normal. Specifies the S/N of the camera. The system can only recognize the S/N of the camera that supports the private protocol of Tenda. Protocol Specifies the protocol supported by the camera. Port Specifies the port number of the protocol supported by the camera.
  • Page 83 Document Version: V1.3 Parameter Description IP address Specifies the IP address of the camera. Model Specifies the model of the camera. Specifies the status of the camera. Connecting... (Logging in...): Specifies the NVR is trying to log in to the camera. Online: The camera is successfully added to the NVR, and you can view or manage the camera through the GUI of the NVR.
  • Page 84 Document Version: V1.3 Add Camera The number of cameras that can be added varies with NVR models, and the actual product prevails. You can add cameras by following the operations below when the number of added cameras does not reach the upper limit. If you want to add other brand cameras, connect the camera to the LAN where the NVR is located using an Ethernet cable.
  • Page 85 Document Version: V1.3 Method 2: Find the camera you want to add according to the S/N, then click behind the camera. Select the protocol of the camera, enter the port, user name and password, and click Add. If you want to add other cameras, repeat substeps to 2.
  • Page 86 Document Version: V1.3 Wait a moment. The camera is added successfully. You can check the added camera in the Added Camera module. Add Cameras that are not in the Same LAN as the NVR. Connect the camera to a network that is routable to the NVR using an Ethernet cable. Step 1 Log in to the GUI of the NVR.
  • Page 87 Document Version: V1.3 Wait a moment. The camera is added successfully. You can view the added camera in the Added Camera module. Upgrade Firmware of the Camera The device can obtain new or more stable performance through a firmware upgrade. Before upgrading the camera firmware, ensure that the status of the camera is Online.
  • Page 88 Document Version: V1.3 Find the Added Camera module, and upgrade the firmware of the camera. Step 4 Method 1: It is applicable for upgrading the firmware of multiple cameras at the same time. Find the cameras you want to upgrade according to the S/N, tick the camera channel number, and click Upgrade.
  • Page 89 Document Version: V1.3 Method 2 It is applicable for the NVR which can be connected to the mouse and the USB storage device at the same time. If the NVR has only one USB port or the USB port has been used, you need to prepare a USB hub by yourself.
  • Page 90 Document Version: V1.3 Select the USB device and upgrade file, and click Upgrade. Step 6 ---End...
  • Page 91 Document Version: V1.3 OSD Configuration Overview Navigate to Configuration > Channel > OSD. The On-Screen Display (OSD) function refers to displaying the required information on the screen. This refers to the information displayed on the screen overlaid with the monitoring image at the same time.
  • Page 92 Document Version: V1.3 Parameter Description Specifies whether the week can be displayed or hidden on the monitoring image. It is Display Week available when the Display Time function is enabled. Specifies the format of the specific time point. It is available when the Display Time Time Format function is enabled.
  • Page 93 Document Version: V1.3 ---End After the setting completes, the channel name and position, system time display format and position of the camera D1 are the values currently set.
  • Page 94 Document Version: V1.3 Image Configuration The N6P-4H is taken as an example here. Overview Navigate to Configuration > Channel > Image. The N6P-4H is taken as an example here. The image configuration function enables you to set such parameters as the image parameters, exposure, fill light and backlight to improve the visual effect of the camera monitoring image.
  • Page 95 Document Version: V1.3 Parameter Description Specifies the ratio of the lightest area to the darkest area in the image. The contrast value can be adjusted when the sense of layering in the Contrast monitoring image is poor and the contrast between the white and black of the image is insufficient.
  • Page 96 Document Version: V1.3 Parameter Description Specifies the exposure mode of the camera. Auto: Specifies both gain and exposure time are automatic. The exposure time of the image sensor is adjusted according to the brightness of the environment light to get a clear image. Gain Priority: Specifies the exposure time is automatically adjusted according to the manually adjusted gain, the camera can output standard images under different lighting conditions.
  • Page 97 Document Version: V1.3 Parameter Description Specifies the light threshold of the fill light can be enabled automatically. Only available in the fill light mode is Auto. Sensitivity The higher the sensitivity, the smaller the light threshold that triggers the fill light, and the easier to enable the fill light. Specifies the extended time for enabling the fill light after the Switch Delay conditions are met.
  • Page 98 Document Version: V1.3 Parameter Description Back Light Compensation (BLC). Specifies the system exposes the Compensation Area to reach the appropriate brightness to ensure the clarity of the image. Highlight Compensation (HLC). Specifies in a strong light environment, the system will weaken the strong light area and brighten the dark light area to achieve light balance and make the whole image clearer.
  • Page 99 Document Version: V1.3 Parameter Description Used to synchronize the image configuration parameters of the current Sync to channel to other channels. Adjust Camera Image Parameters If the monitoring images of D1, D2, D3 and D4 are not clear on the Live View page, you can try to adjust the image parameters of the camera.
  • Page 100 Document Version: V1.3 Set Night Vision Mode of the Camera Only available in some models of NVR. The actual product prevails. Assume that you want the monitoring images of D1, D2, D3, and D4 cameras to be colored during the day and night, you can modify the night vision mode of the cameras. Procedure: Log in to the GUI of the NVR.
  • Page 101 Document Version: V1.3 Audio and Video Configuration The N6P-4H is taken as an example here. Navigate to Configuration > Channel > Audio & Video. The audio and video configuration function enables you to adjust the video encoding or audio encoding parameters. Some NVRs support the configuration of the Stream Adaptive function, and the system automatically adjusts video encoding parameters according to Wi-Fi network conditions.
  • Page 102 Document Version: V1.3 Parameter description Parameter Description Channel Specifies the channel chosen to adjust image parameters. Specifies whether the Stream Adaptive function is enabled. When it is enabled, the system automatically adjusts the Stream Adaptive resolution and bit rate according to changes in the network environment.
  • Page 103 Document Version: V1.3 Parameter Description Specifies the bit rate control method of the video. Fixed: According to the upper limit of the bit rate to encode, the bit rate will fluctuate up and down in the bit rate value, and will not change with the monitoring scene. Bitrate Type Variable: The bit rate will change with the monitoring scene.
  • Page 104 Document Version: V1.3 Privacy Mask Overview Navigate to Configuration > Channel > Privacy Mask. The privacy shutter function enables you to set Privacy Mask area, and the area cannot be displayed in the monitoring image. It is used for masking sensitive or private areas. Parameter description Parameter Description...
  • Page 105 Document Version: V1.3 Set Privacy Mask Scenario: Assume that you have set up a monitoring network with the NVR, and the camera D1 is installed in the living room. Requirement: You want to hide the privacy area in the monitoring image. Solutions: Configure the Privacy Mask functions to meet this requirement.
  • Page 106 Document Version: V1.3 Auto Maintenance Overview Navigate to Configuration > Channel > Auto Maintenance. You can perform maintenance operations for the camera, such as reboot, scheduled reboot, reset to default settings and restore to default settings. Reboot The reboot can prevent the camera from running for a long time, which may cause its performance to degrade and become unstable.
  • Page 107 Document Version: V1.3 Scheduled Reboot The reboot can prevent the camera from running for a long time, which may cause its performance to degrade and become unstable. You can set the router to reboot periodically during your leisure time. For example, you want to set the camera to reboot automatically at 3:00:00 from Monday to Friday.
  • Page 108 Document Version: V1.3 When the NVR restores its settings, it will disconnect all current connections. Restoring the settings will not delete recordings and log information. To avoid damaging the NVR, ensure that the NVR is powered on properly during the process of restoring the factory settings.

  • Page 109: Storage Management

    Document Version: V1.3 4.6.3 Storage Management On the storage management page, you can manage the HDD and set recording schedules. HDD Management Overview Navigate to Configuration > Storage > HDD. You can check HDD status, format HDD and set storage policy when the HDD is full. Parameter description Parameter Description...
  • Page 110 Document Version: V1.3 Parameter Description Property Specifies the property of the HDD and cannot be modified for now. Total Specifies the total capacity of the HDD. Available Specifies the available capacity of the HDD. Specifies the status of the HDD. If the HDD is abnormal.
  • Page 111 Document Version: V1.3 Format HDD If the Status of the NVR is abnormal, or you want to clear the data of the HDD, you can format the HDD. All data will be cleared and cannot be restored after the HDD is formatted. Operate with caution.
  • Page 112 Document Version: V1.3 Schedule Overview Navigate to Configuration > Storage > Schedule. After the schedule is set, the system will record according to the schedule. By default, the system presets the schedule of 24 hours continuous normal recording for each channel, and you can modify the recording time and recording type as required.
  • Page 113 Document Version: V1.3 Parameter Description Used to clear the time that has been set in the timetable below. Clear Click this button to clear the recording time in the timetable below. Used to set a 24-hour normal recording from Monday to Sunday with All Normal Recording one click.
  • Page 114 Document Version: V1.3 Method 1 Log in to the GUI of the NVR. Step 1 Navigate to Configuration > Storage > Schedule. Step 2 Set the schedule of the camera D1. Step 3 Set Channel, which is D1 in this example, and enable the Recording function. Click Clear Schedule.
  • Page 115 Document Version: V1.3 Set the schedule of other channel cameras. Step 4 Click Sync to at the bottom of the page, and select the channels to synchronize the image parameter configuration of the D1 camera, which are D2 to D4 in this example. Click Save.
  • Page 116 Document Version: V1.3 Set the schedule for Monday according to the schedule, as shown in the following figure. Then click Copy to. Tick All, and click Save. Return to the Edit Schedule page, and click Save.

  • Page 117: Alarm Management

    Document Version: V1.3 Set the schedule of other channel cameras. Step 4 Click Sync to at the bottom of the page, and select the channels to synchronize the image parameter configuration of the D1 camera, which are D2 to D4 in this example. Click Save.
  • Page 118 Document Version: V1.3 This function is disabled by default. When it is enabled, the page is shown as below. Parameter & button description Parameter Description Channel Specifies the channel chosen to set the schedule. Motion Detection Specifies whether the motion detection function is enabled. Specifies the detection type.
  • Page 119 Document Version: V1.3 Parameter Description Used to set an arming schedule. Arming Click this button to draw the motion detection time in the timetable below. Used to clear the time that has been set in the timetable below. Arming Sched. Clear Click this button to clear the motion detection time in the timetable below.
  • Page 120 Document Version: V1.3 Parameter Description Specifies the system enables the selected channel to record after an alarm is triggered. Recording Linkage Ensure that a schedule has been set for the channel of the arming schedule. Sync to. Used to synchronize the current schedule with other channels. Configure Motion Detection Alarm Scenario: Assume that you have set up a monitoring network with an NVR, installed four cameras and bound D1 to D4 respectively.
  • Page 121 Document Version: V1.3 Set the motion detection of other channel cameras. Click Sync to at the bottom of the page, and select the channels to synchronize the motion detection function of the D1 camera, which are D2 to D4 in this example. Click Save.
  • Page 122 Document Version: V1.3 Set arming schedule. Set arming schedule of the camera D1. Click Alarming Sched., and set the motion detection schedule, which is 8:00 to 20:00 from Monday to Friday in this example. Set the alarming schedule of other channel cameras. Click Sync to at the bottom of the page, and select the channels to synchronize the Alarming Sched.
  • Page 123 Document Version: V1.3 Set the linkage action. Set the linkage action of the camera D1. Click Linkage Action, and select alarm methods, which are Send Email and Message Notification in this example. Then select the recording channel, which is D1 in this example.
  • Page 124 Document Version: V1.3 Use TDSEE App to add the NVR. Refer to Manage the NVR Through TDSEE App for the Step 4 related steps. (If set, please skip.) ---End After the setting completes, if the system detects an alarm from D1 to D4, it will push an alarm notification and image to the TDSEE App, send emails to the designated recipients, and trigger the corresponding channel to record at the same time.
  • Page 125 Document Version: V1.3 Parameter & button description Parameter Description Channel Specifies the channel chosen to set the tampering detection alarm. Tempering Detection Specifies whether the tempering detection function is enabled. Detection Specifies the detection sensitivity threshold that triggers an alarm. The Sensitivity Settings larger the value, the easier it is to trigger an alarm.
  • Page 126 Document Version: V1.3 Configure Tempering Detection Alarm Scenario: Assume that you have set up a monitoring network with an NVR, installed four cameras and bound D1 to D4 respectively. Requirement: The tempering detection function is enabled for all cameras at 8:00 to 22:00 from Monday to Friday.
  • Page 127 Document Version: V1.3 Procedure: Log in to the GUI of the NVR. Step 1 Set the tempering detection. Step 2 Navigate to Configuration > Alarm > Tempering Detection. Set the tempering detection function. Set the tempering detection function of camera D1. Set Channel, which is D1 in this example.
  • Page 128 Document Version: V1.3 Set arming schedule. Set arming schedule of the camera D1. Click Alarming Sched., and set the motion detection schedule, which is 8:00 to 20:00 from Monday to Friday in this example. Set the alarming schedule of other channel cameras. Click Sync to at the bottom of the page, and select the channels to synchronize the Alarming Sched.
  • Page 129 Document Version: V1.3 Set the linkage action. Set the linkage action of the camera D1. Click Linkage Action, and select alarm methods, which are Send Email and Message Notification in this example. Then select the recording channel, which is D1 in this example.
  • Page 130 Document Version: V1.3 Set email alarm function. Refer to Configure Email Alarm for the related steps. Step 3 Use TDSEE App to add the NVR. Refer to Manage the NVR Through TDSEE App for the Step 4 related steps. (If set, please skip.) ---End After the setting completes, if the system detects an alarm from D1 to D4, it will push an alarm notification and image to the TDSEE App, send emails to the designated recipients, and trigger the...
  • Page 131 Document Version: V1.3 Sound & Light Alarm Overview The K4W-3TCV2.0 video security kit (NVR model: N3W-4HV2.0) is used as an example here. Navigate to Configuration > Alarm > Sound & Light Alarm. The sound & light alarm function refers to the audio and lighting alarm method of the camera. The camera will sound or light the fill light after an alarm is triggered.
  • Page 132 Document Version: V1.3 Parameter Description Used to set an arming schedule. Click this button to draw the audio alarm or light alarm time in the timetable below. Used to clear the time that has been set in the timetable below. Clear Click this button to clear the audio alarm or light alarm time in the timetable below.
  • Page 133 Document Version: V1.3 Set the motion detection function of other channel cameras. Click Sync to at the bottom of the page, and select the channels to synchronize the motion detection of the D1 camera, which are D2 to D4 in this example. Click Save.
  • Page 134 Document Version: V1.3 Set arming schedule. Set arming schedule of the camera D1. Click Alarming Sched., and set the motion detection schedule, which is 8:00 to 20:00 from Monday to Friday in this example. Set the alarming schedule of other channel cameras. Click Sync to at the bottom of the page, and select the channels to synchronize the Alarming Sched.
  • Page 135 Document Version: V1.3 Set the linkage action. Set the linkage action of the camera D1. Click Linkage Action, and select alarm methods, which are Message Notification, Audio Alarm and Light Alarm in this example. Then select the recording channel, which is D1 in this example. Set the linkage action of other channel cameras.
  • Page 136 Document Version: V1.3 Click Save at the bottom page. Set the audio alarm function for other channel cameras. Click Sync to at the bottom of the page, and select the channels to synchronize the audio alarm function of the D1 camera, which are D2 to D4 in this example. Click Save.
  • Page 137 Document Version: V1.3 Set the light alarm function of camera D1. Set Channel, which is D1 in this example. Click Light Alarm, and then enable the Light Alarm function. Set the duration of the lighting flash as required. The following figure is for reference only.
  • Page 138 Document Version: V1.3 Exception Detection Overview Navigate to Configuration > Alarm > Exception Detection. The exception detection function refers to the detection and alarm of exception events. When an exception event occurs, the system will be alarmed according to the linkage action you set. Parameter description Parameter Description...
  • Page 139 Document Version: V1.3 Parameter Description It is available only when Exception Type is set to Channel error. Channel Specifies the channel chosen to set the Channel error alarm. Specifies the alarm mode of the NVR after an alarm is triggered. The alarm mode of each Exception Type is set independently, and the supported alarm modes are different.
  • Page 140 Document Version: V1.3 Set alarm mode of the channel error. Step 3 Set Exception Type, which is Channel error in this example. Select the channel for exception detection, which is D1 in this example. Select alarm mode, which is Pop-up Window in this example. Set alarm mode of LAN port connection error of the NVR.

  • Page 141: Network Configuration

    Document Version: V1.3 Click Save at the bottom of the page. Step 6 Manage the NVR through TDSEE App. Refer to Manage the NVR through TDESS App Step 7 details. ---End After the setting completes, when the system detects that D1 is abnormal and the LAN port connection of the NVR is abnormal, it will alarm through a pop-up window.
  • Page 142 Document Version: V1.3 Parameter description Parameter Description Specifies whether to enable the function of the NVR automatically obtain an IP address from an upstream device. After the DHCP is enabled, the NVR can automatically obtain its IP address, subnet mask, default gateway and DNS server from the DHCP server in the network. DHCP If the DHCP is disabled, you need to manually configure an IP address, subnet mask, default gateway and DNS server for NVR.
  • Page 143 Document Version: V1.3 Cloud Service Overview Navigate to Configuration > Network > Cloud Service. The cloud service function enables the NVR to connect to the cloud, and you can add the NVR through TDSEE App to preview monitoring videos remotely, play back history recordings and view alarm notifications.
  • Page 144 Document Version: V1.3 Manage the NVR Through TDSEE App Assume that you have set up a monitoring network with the NVR, now you want to remotely manage the NVR and monitor the network through TDSEE App. Internet Router Your smartphone has been connected to the Computer internet...
  • Page 145 Document Version: V1.3 If the cloud status is Offline, try the following solutions: Ensure that the router is connected to the internet in the network and the DHCP function is disabled. Ensure that the LAN port of the NVR is connected to the peer side (router or switch) correctly and securely.
  • Page 146 Document Version: V1.3 Tap Register, and follow the instructions to complete user registration. You can authorize the TDSEE App to use a third-party account to log in. To ensure that the login password of the NVR can be reset through TDSEE App, register with the email address you used to activate the NVR.
  • Page 147 Document Version: V1.3 Enter the Home page, and tap Add a device or in the upper-right corner. Scan the related QR code on the label at the bottom of the NVR or scan the QR code on the Cloud Service page, then follow the instructions in the App. ---End After the setting completes, you can remotely preview real-time videos, play back the recordings and check alarm notifications through TDSEE App.
  • Page 148 Document Version: V1.3 Wi-Fi Configuration The N3W-4H is taken as an example here. Wi-Fi Network Navigate to Configuration > Network > Wi-Fi > Wi-Fi Network. You can modify the Wi-Fi parameters of the NVR, such as Wi-Fi name, Wi-Fi password and channel. Parameter description Parameter Description...
  • Page 149 Document Version: V1.3 Parameter Description Specifies the operating channel of the Wi-Fi network. The NVR is operating on a specific channel by default. You can modify the Channel channel if the monitoring video is not smooth or the camera frequently goes online and offline.
  • Page 150 Document Version: V1.3 PoE Configuration Navigate to Configuration > Network > PoE. The N6P-4H is taken as an example here. You can view the connection status, power and IP address of the PoE port of the NVR, and can also switch the operating mode of the PoE port.
  • Page 151 Document Version: V1.3 Parameter Description Specifies the IP address of the PoE port of the NVR. The IP IP Address address cannot be modified. Port Configuration Navigate to Configuration > Network > Port. The port number indicates different network services, for example, port 443 indicates HTTPS service.
  • Page 152 Document Version: V1.3 Parameter description Parameter Description Email Alarm Service Specifies whether to enable the email alarm service function. Specifies the SMTP server address and supports the IP address and domain SMTP Server address. Specifies the SMTP server port. SMTP Port After the encryption is enabled (SSL or TLS), the SMTP server port will be changed, users need to check and fill it by themselves.
  • Page 153 Document Version: V1.3 Parameter Description Specifies the encryption mode for mail transmission. None: No encrypted transmission. SSL: Secure Sockets Layer is a security protocol. It uses data encryption, Encryption Mode identity verification, and message integrity verification mechanisms to provide security guarantees for network data transmission. TLS: Transport Layer Security is a security protocol that provides security and data integrity for network communications.
  • Page 154 Document Version: V1.3 Procedure: Ensure that the NVR has connected to the internet successfully before configuring the email alarm. Enable the SMTP service of the sender's email. Gmail is taken as an example here. (If it is Step 1 enabled, skip this step.) Open the browser, and log in to your Gmail.
  • Page 155 Document Version: V1.3 Configure the NVR. Step 2 Log in to the GUI of the NVR. When the channel is abnormal, you can set the linkage action. Navigate to Configuration > Alarm > Exception Detection. Set Exception Type, which is Channel error in this example. Select the channels for exception detection, which are D1 to D4 in this example.
  • Page 156 Document Version: V1.3 Click Save at the bottom of the page. ---End After the setting completes, if there is a channel error in D1 to D4, an alarm notification will be pushed to the recipient through email. DDNS Overview Navigate to Configuration > Network > DDNS. Through the DDNS function, you can always map the dynamic IP address of the router (a public IP address) to a fixed domain name, so that internet users can access the router through this domain name.
  • Page 157 Document Version: V1.3 Parameter description Parameter Description DDNS Specifies whether to enable the DDNS function. Connection Status Specifies the connection status of the DDNS. Specifies the ISP of the DDNS. Specifies the IP address of the DDNS. Server Address The system has preset the DDNS server address of the corresponding ISP. Domain Name Specifies the applied domain name on the website of the DDNS ISP.
  • Page 158 Document Version: V1.3 Internet Router Access with domain name Computer PoE Switch Mouse VGA/HDMI cable Monitor PoE camera PoE camera PoE camera PoE camera Ensure that the WAN port of the router obtains a public IP address before configuration. Procedure: Log in to the GUI of the NVR.
  • Page 159 Document Version: V1.3 Wait a moment, when the connection status is Connected, the DDNS is configured successfully. To configure the UPnP, Refer to the Internet User Using the IP Address to Access the Web Step 3 UI of the NVR for detailed steps.
  • Page 160 Document Version: V1.3 port of the internet, the NVR forwards the request to the corresponding internal network port, so that internet users can access the NVR through the external IP address. The UPnP function of the NVR can be used with the UPnP function of the camera. Parameter description Parameter Description...
  • Page 161 Document Version: V1.3 Parameter Description Specifies the status of each port mapping. Mapping Succeeded: The internal port is mapped to the external port successfully. Router UPnP Disabled: The upstream router of the NVR does not enable the UPnP function. Status UPnP Disabled: The UPnP function is disabled.
  • Page 162 Document Version: V1.3 Ensure that the WAN port of the router obtains a public IP address before configuration. Procedure: Log in to the GUI of the NVR. Step 1 Enable the UPnP function of the NVR. Step 2 Navigate to Configuration > Network > UPnP. Enable the UPnP function.

  • Page 163: System Configuration

    Document Version: V1.3 4.6.6 System Configuration On the system configuration page, you can configure the basic information of the NVR, set the system time, manage the login users and configure the live view parameters. Basic Configuration Overview Navigate to Configuration > System > Basics. You can configure the basic parameters of the NVR here, such as device name, language, output resolution, and lock screen password.
  • Page 164 Document Version: V1.3 Disable Lock Screen Password If you do not want to log in again when you enter the GUI even if there is no operation during the Lock Screen Time. You can disable the Lock Screen Password. Procedure: Log in to the GUI of the NVR.
  • Page 165 Document Version: V1.3 Time Settings Overview Navigate to Configuration > System > Time. You can set the system time of the NVR here. To ensure that the time-based functions of the NVR take effect normally, it is necessary to ensure that the system time of the NVR is accurate.
  • Page 166 Document Version: V1.3 Parameter Description Displayed when Time Synchronization is set to Synchronize with the internet. NTP Server Address Specifies the address or port of the time server. Network Time Protocol (NTP) is used to synchronize the time between the client and the network time server.
  • Page 167 Document Version: V1.3 Click Save at the bottom of the page. Step 5 ---End After the setting is completed, you can click Show Pro Settings in the lower-right corner to check whether the System Time on the page is accurate. Method 2 This method is applicable when the professional settings are displayed.
  • Page 168 Document Version: V1.3 Refer to Internet Settings for the camera accesses to the internet method. Procedure: Log in to the GUI of the NVR. Step 1 Navigate to Configuration > System > Time. Step 2 Select the time zone in which the NVR locates. Step 3 (Optional) Select the system time display format.
  • Page 169 Document Version: V1.3 Enable DST If the country or region where the NVR is located implements the DST system, enable the DST function. Procedure: Log in to the GUI of the NVR. Step 1 Navigate to Configuration > System > Time. Step 2 Find DST, then enable the DST function.
  • Page 170 Document Version: V1.3 User Management Overview Navigate to Configuration > System > Users. You can modify and add the login account information of the NVR here to prevent unauthorized users from entering the GUI of the NVR to change the settings. Parameter description Parameter Description...
  • Page 171 Document Version: V1.3 Parameter Description Specifies the login user type. Administrator: After you log in to the NVR with this type of account, you can add a login account and view or modify all configurations of the NVR. User Type Common user: After you log in to the NVR with this type of account, you have local authority and channel authority.
  • Page 172 Document Version: V1.3 Parameter description Parameter Description User Name Password Specify the login user name and password used to enter the GUI. Confirm Password Specifies whether to use a pattern to log in to the GUI. Unlock Pattern After it is enabled, you need to draw an unlock pattern by following the instructions.
  • Page 173 Document Version: V1.3 Procedure: Log in to the GUI of the NVR. Step 1 Navigate to Configuration > System > Users. Step 2 Add the login user account. Step 3 Click Add at the bottom of the page. Set the user name and password. The following figure is for reference only. Re-enter the login password in Confirm Password input box.
  • Page 174 Document Version: V1.3 Click Channel and set related permissions, which are Live view and Playback permission of the D1 to D3 in this example. Click Save. Step 4 ---End After the setting completes, when you log in with the user name Tom, both password and pattern login is supported.
  • Page 175 Document Version: V1.3 Modify User Info Assume that you want to modify the login unlock pattern of Tom. Procedure: Log in to the GUI of the NVR. Step 1 Navigate to Configuration > System > Users. Step 2 Find the user name of the user for which the login and unlock pattern is to be modified, Step 3 and click Enter the administrator password.
  • Page 176 Document Version: V1.3 Live View Configuration Overview Navigate to Configuration > System > Live View. You can modify the live view information of the NVR, including auto-switch dwell time, single- screen alarm dwells time, lock screen time and default live view division. Parameter description Parameter Description...
  • Page 177 Document Version: V1.3 Set Lock Screen Time Assume that you want to extend the page timeout time. Procedure: Log in to the GUI of the NVR. Step 1 Navigate to Configuration > System > Live View. Step 2 Select a time from the Lock Screen Time drop-down list box, which is 30 minutes in this Step 3 example.

  • Page 178: Maintenance

    Document Version: V1.3 Maintenance On the maintenance page, you can check the device information and channel information of the NVR, and can also perform maintenance operations on the NVR, including device upgrade, device log view or export, network detection and device maintenance. 4.7.1 Devie Info Navigate to Maintenance >...

  • Page 179: Channel Info

    Document Version: V1.3 Parameter Description Uptime Specifies the time during which the NVR is operating since the last start. 4.7.2 Channel Info Navigate to Maintenance > Channel Info. The N6P-4H is taken as an example here. You can view such channel information as channel name, camera model, IP address, status and the resolution of the main stream/sub-stream, frame rate and bitrate.
  • Page 180 Document Version: V1.3 Parameter Description Specifies the status of the camera. Connecting... (Logging in...): The NVR is trying to log in to the camera. Online: The NVR has successfully added a camera, and you can view or manage the camera through the NVR GUI. Exception: The NVR failed to add a camera.

  • Page 181: Device Upgrade

    Document Version: V1.3 4.7.3 Device Upgrade Navigate to Maintenance > Device Upgrade. The firmware upgrade function enables the NVR to get new or more stable performance. The NVR only supports Local Upgrade for now. To avoid damage to the NVR, use the correct upgrade file. Generally, the firmware upgrade file is suffixed with .bin.
  • Page 182 Document Version: V1.3 After the system detects the upgrade file, the upgrade starts automatically. Please wait with patience. After the upgrade completes, unplug the USB storage device, re-plug in the mouse to enter the GUI of the NVR and check the Current version of the NVR on the Device upgrade page to confirm that it is the same as the firmware version you just upgraded.
  • Page 183 Document Version: V1.3 Click the drop-down list to select your USB storage device, then select upgrade file (the suffixed with .bin.), and click Upgrade. ---End Wait for a moment until the ongoing process finishes. Log in to the GUI of the NVR again. Check the Current Version of the NVR on the Firmware Upgrade page to confirm that the firmware version of your NVR is the same as the latest firmware version.

  • Page 184: System Log

    Document Version: V1.3 4.7.4 System Log Overview Navigate to Maintenance > Device Log. The system log records such information as running status, configuration information, alarm information, and exception conditions of the system. You can use system logs for viewing alarm information and troubleshooting.
  • Page 185 Document Version: V1.3 Check System Log Assume that you want to check the exception log information from 12:00:00 on October 30, 2021 to 16:00:00 on October 31, 2021. Procedure: Log in to the GUI of the NVR. Step 1 Navigate to Maintenance > Device Log. Step 2 Set Type, which is Exception in this example.
  • Page 186 Document Version: V1.3 Export System Log Assume that you want to check the exception log information from 12:00:00 on October 30, 2021 to 16:00:00 on October 31, 2021. The NVR can recognize USB storage devices formatted as FAT32, exFAT and NTFS. Method 1 It is applicable for the NVR cannot be connected to the mouse and the USB storage device at the same time.
  • Page 187 Document Version: V1.3 Unplug the mouse and connect the USB storage device to the USB port of the NVR within Step 7 1 minute. ---End The system log with the suffix of .txt will be exported to the root directory of the USB storage device.
  • Page 188 Document Version: V1.3 Click the drop-down list of the USB Device to select your USB storage device, and click Export. ---End The system log with the suffix of .txt will be exported to the root directory of the USB storage device.

  • Page 189: Diagnosis

    Document Version: V1.3 4.7.5 Diagnosis Overview Navigate to Maintenance > Diagnosis. You can check the bandwidth usage of the NVR and perform network detection here. Parameter description Parameter Description Specifies the usage of the NVR input bandwidth (used for receiving data from Input Bandwidth cameras).
  • Page 190 Document Version: V1.3 Parameter Description Specifies the network diagnosis method. Ping: Used to check whether the connection is correct and the Custom Diagnosis connection quality. Traceroute: Used to detect the route from the NVR to the destination IP address. Specifies the target address to be detected. IP address and domain name are Target Address supported.
  • Page 191 Document Version: V1.3 The diagnosis result is displayed on the right side of the page. See the following figure. Parameter description Parameter Description Specifies the connectivity between the NVR and the Gateway Connectivity gateway. Network Connectivity Internet Connectivity Specifies the connectivity of the NVR to the internet. Specifies the connectivity between the NVR and the Cloud Service Connectivity...
  • Page 192 Document Version: V1.3 Enter the number of ping packets. The default value is recommended. Step 6 Click Start. Step 7 ---End The diagnosis result is displayed on the right side of the page. See the following figure. Execute Traceroute Command to Detect Connection Quality Assume that you want to detect whether the link between the NVR and Facebook (www.facebook.com) is unblocked.

  • Page 193: Device Maintenance

    Document Version: V1.3 ---End The diagnosis result is displayed on the right side of the page. See the following figure. 4.7.6 Device Maintenance Navigate to Maintenance > Device Maintenance. You can perform maintenance operations on the NVR here, such as enabling or disabling SSH debugging, scheduled reboot, restoring default settings, and restoring factory settings.
  • Page 194 Document Version: V1.3 After SSH debugging is enabled, you can log in to the NVR through the SSH client. SSH debugging is only used by professionals to debug the NVR. For security, do not enable this function unless special situation. Set Scheduled Reboot The scheduled reboot can prevent performance decrease and instability of the NVR due to long- time running.
  • Page 195 Document Version: V1.3 Restore Settings If the NVR is running slowly, or a configuration error occurs, you can try to restore the NVR. Restore the default settings: Except for the network configuration and user management- related configuration, all other settings are restored to the factory settings. Restore factory settings: Restore all settings of the NVR to the factory settings.

  • Page 196: Web Management

    Document Version: V1.3 Web Management Web Login Scenario 1: With DHCP Server in the Network Connect the computer to the switch or router that is connected to the NVR. Step 1 Internet Router Computer PoE switch Mouse VGA/HDMI cable Monitor PoE camera PoE camera PoE camera...
  • Page 197 Document Version: V1.3 Log in to the web UI of the DHCP to view the IP address of the NVR. Step 2 Start a web browser on the computer, and input the IP address (which is 192.168.0.188 in Step 3 this example) of the NVR in the address bar.
  • Page 198 Document Version: V1.3 Enter the Login User Name and Login Password, and click Login. Step 4 ---End After you successfully log in to the web UI of the NVR, you can preview real-time videos or configure them as required.

  • Page 199: Scenario 2: Without Dhcp Server In The Network

    Document Version: V1.3 Scenario 2: Without DHCP Server in the Network Connect the computer to the switch or router that is connected to the NVR. Step 1 Internet Router Computer PoE switch Mouse VGA/HDMI cable Monitor PoE camera PoE camera PoE camera PoE camera Set the IP address of the computer to an unused one belonging to the same network...
  • Page 200 Document Version: V1.3 Start a web browser on the computer, and input the IP address of the NVR (default: Step 3 192.168.1.254). The NVR supports HTTPS secure login. When you access the web UI of the NVR, the browser may prompt that the address is not safe, just ignore it and continue. For example, in Google Chrome, click Advanced, and then click Proceed to 192.168.1.254 (unsafe).
  • Page 201 Document Version: V1.3 Enter the Login User Name and Login Password, and click Login. Step 4 ---End After you successfully log in to the web UI of the NVR, you can preview real-time videos or configure them as required.

  • Page 202: Live View

    Document Version: V1.3 Live View 5.2.1 Overview Click Live View to enter the page. The default page is the live view page after you enter the web UI of the NVR. The number of window divisions of devices varies with different models. The actual model prevails. In this section, you can check the monitoring image of each channel, and perform such basic management as switch division mode, recording and PTZ control for the channel or camera.
  • Page 203 Document Version: V1.3 Parameter Description Capture. Click it to take a screenshot of the currently selected monitoring image of the channel and save it to the local computer. Recording. Click to start recording, and click to stop recording. The recording files will be automatically saved to the local computer.

  • Page 204: Preview The Monitoring Image Of Each Channel

    Document Version: V1.3 5.2.2 Preview the Monitoring Image of Each Channel Preview the Monitoring Image of Single Channel Assume that you want to preview the monitoring image of D3. Procedure: Log in to the web UI of the NVR. Step 1 Click Live View, then double-click the channel on the left side, which is D3 in this example.
  • Page 205 Document Version: V1.3 Preview the Monitoring Image of All Channel Assume that you want to preview the monitoring image of all channels. Procedure: Log in to the web UI of the NVR. Step 1 Click Live View, then click at the bottom of the page. Step 2 ---End The monitoring images of all channels are previewed successfully.

  • Page 206: Zoom In

    Document Version: V1.3 5.2.3 Zoom in The zoom-in function enables you to zoom in on a specific area of the monitoring image to check the details. Procedure: Log in to the web UI of the NVR. Step 1 Click Live View. Step 2 Select the channel you want to zoom in on the monitoring image, which is D3 in this Step 3...
  • Page 207 Document Version: V1.3 Use the mouse to select the area you want to zoom in. Step 5 ---End The area is zoomed in successfully. You can check the details of this area.

  • Page 208: Playback

    Document Version: V1.3 Playback 5.3.1 Overview Click Playback to enter the page. The channel playback is supported for now. It indicates that you can search and play back the corresponding recording file according to the channel and date. You can perform such operations as checking, capturing, clipping and exporting for recording files as required.

  • Page 209: Play Back The Specific Channel

    Document Version: V1.3 Parameter description Parameter Description Specifies the recording and time under the current filter conditions. Use the mouse to drag the time bar to the left or right, and the playback interface will start to play back from the time point of the time bar. The time bar color varies with recoding file types.
  • Page 210 Document Version: V1.3 Select the date, which is December 31, 2021 in this example. Step 3 Edit the time bar and play back the control area as required to play back the recordings. Step 4 ---End...

  • Page 211: Configuration

    Document Version: V1.3 Configuration On the configuration page, you can configure such main function parameters as channel management, storage management, alarm management and network configuration of the device. 5.4.1 Channel Navigate to Configuration > Channel. You can manage the camera, and configure OSD display, image and video parameters here. Refer Channel Management for details.
  • Page 212 Document Version: V1.3 Schedule Overview Navigate to Configuration > Storage > Schedule. The system will record according to the recording schedule. By default, the system presets the recording schedule of 24 hours continuous normal recording of each channel. You can modify the recording time and recording type as required. Some description of parameter and function is as follows.
  • Page 213 Document Version: V1.3 Parameter Description Click it to edit the recording type and the recording time, and also to delete the Time Bar recording period. Click it to synchronize the recording schedule of the current week to other days in the week. Clear All Click it to clear the current recording schedule.
  • Page 214 Document Version: V1.3 Log in to the web UI of the NVR. Step 1 Navigate to Configuration > Storage > Schedule. Step 2 Set the recording schedule of the D1 camera. Step 3 Select Channel as D1, and ensure that Recording function is enabled. Set the recording schedule for Monday.
  • Page 215 Document Version: V1.3 Set the second alarm recording period, which is 14:00 to 18:00 in this example. Click Alarm, and then hold down the left mouse button and drag to draw the recording period on the corresponding time on the Monday time bar. If the drawn time is not accurate, you can click the period after the drawing is completed, and then select the time again in the pop-up window.
  • Page 216 Document Version: V1.3 Set the recording schedule for Tuesday to Sunday. Click behind the Monday time bar. Select other days in the week to synchronize the recording schedule of Monday, which are Tues. to Sun. in this example (You can also tick All.), and click OK.
  • Page 217 Document Version: V1.3 Click Save. Set the recording schedule of other channel cameras. Step 4 Click Sync to at the bottom of the page, then select the channels you want to synchronize the D1 camera recording schedule, which are D2 to D3 in this example. (You can also tick All.).

  • Page 218: Alarm Recording

    Document Version: V1.3 5.4.3 Alarm Recording Motion Detection Navigate to Configuration > Alarm > Motion Detection. The motion detection function refers to the detection alarm of moving targets. When a moving target appears on the monitoring image and the moving sensitivity reaches the preset value, the system will alarm and record according to the linkage action you set.
  • Page 219 Document Version: V1.3 Parameter Description Click it to sync the arming schedule of the current week to other days in the week. Clear All Click it to clear the arming schedule of the current channel. Specifies the alarm method of the NVR after an alarm is triggered.
  • Page 220 Document Version: V1.3 Tempering Detection Navigate to Configuration > Alarm > Tampering Detection. The tampering detection function refers to the tampering detection alarm of the camera lens. When the camera lens is blocked by other objects and the moving sensitivity reaches the preset value, the system will alarm and record according to the linkage action you set.
  • Page 221 Document Version: V1.3 Parameter Description Specifies the alarm method of the NVR after an alarm is triggered. Single Screen Display: The alarm channel is displayed on a single screen on the Live View page after an alarm is triggered. Send Email: The system will send an alarm email to the preset receiver email after an alarm is triggered.
  • Page 222 Document Version: V1.3 Parameter description Parameter Description Specifies the schedule for sound & light alarm. Click the armed schedule to edit or delete the schedule. You Time Bar can hold the left mouse button and drag it to add a new schedule.

  • Page 223: Network Configuration

    Document Version: V1.3 5.4.4 Network Configuration Navigate to Configuration > Network. The N6P-4H is taken as an example here. On the network configuration page, you can perform the network configuration, including internet settings, cloud service, PoE configuration, port configuration, email configuration, DDNS and UPnP. Refer to Network Configuration in the GUI chapter for details.

  • Page 224: System Management

    Document Version: V1.3 System Management 5.5.1 Device Info Navigate to Configuration > Device Info > Device Info. You can check such basic information as device name, device model, firmware version, firmware release time and system time of the NVR. Refer to Device Info in the GUI chapter for details.

  • Page 225: Device Log

    Document Version: V1.3 5.5.2 Device Log Navigate to Configuration > Device Info > Device Log. The system log records such information as running status, configuration information, alarm information, and exception conditions of the system. You can use system logs for viewing alarm information and troubleshooting.
  • Page 226 Document Version: V1.3 Time Navigate to System Management > System Settings > Time. You can configure the system time of the NVR. To ensure that the time-based functions of the NVR take effect normally, the system time of the NVR must be accurate. Refer to Time Settings in the GUI chapter for details.

  • Page 227: System Maintenance

    Navigate to System Management > System Maintenance > Device Upgrade. Step 2 (If you have got the upgrade file, skip this step) Click Tenda Download Center, and then Step 3 download the latest upgrade file of the corresponding model NVR to the local computer and unzip it.
  • Page 228 Document Version: V1.3 Target the firmware file downloaded previously, and click Open. The following figure is for Step 5 reference only. Click Local Upgrade. Step 6 ---End Wait for a moment until the ongoing process finishes. After the upgrade completes, log in to the web UI of the NVR again, and check the Current Version on the Firmware Upgrade page to confirm whether the firmware version is correct.
  • Page 229 Document Version: V1.3 Configuration Management Navigate to System Management > System Maintenance > Configuration Mgmt. If the NVR is running slowly, or a configuration error occurs, you can try to restore the NVR. Refer to the Restore Settings in the GUI chapter for details. Reboot Settings Navigate to System Management >...

  • Page 230: User Management

    Document Version: V1.3 System Service Navigate to System Management > System Maintenance > System Service. You can configure the SSH debugging function here. Refer to SSH Debugging in the GUI chapter for details. 5.5.5 User Management Navigate to System Management > Users. You can modify and add the login account information of the NVR here to prevent unauthorized users from entering the GUI of the NVR to change the settings.

  • Page 231: Appendix

    Document Version: V1.3 Appendix Acronyms and Abbreviations Acronym or Abbreviation Full Spelling Back Light Compensation Constants Bits Rate DDNS Dynamic Domain Name Server DHCP Dynamic Host Configuration Protocol Domain Name System Daylight Saving Time Graphical User Interface Hard Disk Drive Highlight Compensation HTTP HyperText Transfer Protocol...
  • Page 232 Document Version: V1.3 Acronym or Abbreviation Full Spelling NTFS New Technology File System Network Time Protocol NTSC National Television Standards Committee ONVIF Open Network Video Interface Forum On-screen display Phase Alteration Line Packet Loss Rate RTSP Real Time Streaming Protocol SATA Serial Advanced Technology Attachment SMTP...

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