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Tenda does not assume any liability that may occur due to the use or application of the product described herein. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information and recommendations in this document do not constitute a warranty of any kind, express or implied.
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Preface Thank you for choosing Tenda! Please read this guide before you use Graphical User Interface (GUI) to manage the Network Video Recorder (NVR). Applicable models This user guide is applicable to all NVR series products. Unless otherwise specified, N3W-4H is used for illustration here.
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It introduces how to set up more functions of the device for more requirements, GUI User Guide including all functions on the GUI of the device. App User Guide It introduces how to use the TDSEE app to manage the NVR.
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Revision History Tenda is constantly searching for ways to improve its products and documentation. The following table indicates any changes that might have been made since the NVR N3W-4H was introduced. Version Date Description v1.0 2021-12-17 Original publication.
Allow independent adjustment on video coding parameters of each channel, such as the resolution, frame rate and bit rate. Support quick connection of cameras. Support the Tenda camera upgrade. Support such functions as smart search, playback and backup, which can effectively improve the efficiency of recording retrieval and playback.
version: v1.0 File Management Support up to 10TB hard disk drive (HDD) with the SATA interface. Support the local and remote HDD detection function. Recording and Playback Support simultaneous recording of main stream and sub-stream. Support two recording modes: Overwrite and non-overwrite. Support normal recording and alarm recording.
version: v1.0 Backup Support backup through a USB port. Support batch and clip backup when playback. Support system log export. Alarm and Exception Management Alarm for such types as motion detection, channel error, unauthorized access, internet interruption, IP address conflict, no HDD, HDD error and insufficient HDD space.
version: v1.0 Local Login Ensure that the NVR is powered on and working properly, then connect the VGA port or Step 1 HDMI port of the monitor to the VGA port or HDMI port of the camera using a VGA cable or HDMI cable.
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Draw an unlock pattern on the monitor or enter the login password to access the GUI. Step 3 ---End Log in to the GUI successfully. You can perform settings as required.
version: v1.0 Activate and Quick Setup You can activate the NVR and perform a quick setup upon the first use of the NVR or after resetting the NVR. Ensure that both the mouse and monitor are connected to the NVR, and the NVR is powered on and working properly before settings.
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If you want to use a pattern to unlock the GUI, please draw an unlock pattern. Otherwise, Step 2 click Do Not Use Unlock Pattern and skip to Step...
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version: v1.0 Ensure that the connection status is Connected, and then click Next Step 3 If the connection status is Disconnected, try the following solutions: Ensure that the LAN port of the NVR is connected properly. Ensure that the router to which the NVR is connected has enabled the DHCP server function.
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version: v1.0 Ensure that the cloud status is Online and click Step 4 If the cloud status is Offline, please ensure that the router to which the NVR is connected can access the internet and the filter function is disabled. You can also manage the NVR through the TDSEE App.
GUI Introduction Mouse Operation You can perform settings of the device with the mouse after connecting the mouse to the device. The following table describes the main operations of the mouse. Operation Description Select a target. Single left click Confirm content.
Layout The GUI of the NVR consists of two sections, including the navigation bar and the configuration area. See the following figure. Features and parameters in gray indicate that they are not available or cannot be changed under the current configuration.
Frequently-used Elements The following table describes the frequently-used buttons available on the GUI of the NVR. Button Description It is used to save the configuration on the current page and enable the Save configuration to take effect. Cancel It is used to cancel the changes you did before.
version: v1.0 General Operation Startup Use the included power adapter to power on the NVR. An abnormal power supply will cause running failure or even damage to the NVR. Power on the NVR to start it using the included power adapter. Power on...
HDD, lead to the loss of videos, or even damage the NVR. Connect the mouse and monitor to the NVR. Step 1 Click in the upper-right corner on the GUI of the NVR (exit the full-screen interface), Step 2 click Shutdown , and then click OK .
When you re-enter the settings page, the user name and password need to be verified. Connect the mouse and monitor to the NVR. Step 1 Click in the upper right corner on the GUI of the NVR (exit the full-screen interface), Step 2 click Log Out , and then click OK .
version: v1.0 Reset Login Password If you forgot your login password, you can reset it. You are recommended to reset your password through TDSEE App. If you did not reserve an email address when activating the NVR, you are recommended to add an email address to the administrator account on the User Management page.
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version: v1.0 Follow the on-screen instructions to set a new login password, and click Save Step 3 ---End...
If you want to check the exception alarm notification, you can click the alarm icon on the upper-right corner of the GUI (a red dot on the upper right of the icon indicates that there is a new alarm). Please configure the linkage mode of the related exception type as Pop-up Window on the Exception Detection page first.
Click Live View to enter the page. The default page is the live view page after you enter the GUI of the NVR. The number of window divisions of devices varies with different models. The actual model prevails. In this section, you...
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version: v1.0 Parameter description Parameter Description Instant playback. It is used to play back the recordings of the channel 5 minutes before the current time. On the bottom of the channel. It specifies the audio switch of the video. By default, it is mute. You can turn on, turn off or adjust the volume of the audio.
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version: v1.0 Parameter Description Previous Screen. Switch to the previous screen. Next Screen. Switch to the next screen. Start or stop auto-switch live view. The system displays preview images in cycles from left to right and up to down according to the channel position. The auto-switch dwell time is 5 seconds by default, and you can modify it on the Live View Configuration page.
version: v1.0 Quick Operation Right-click the mouse on the live view page to perform a quick operation, such as window division, auto-switch, adding the camera, playback and fullscreen. Parameter description Parameter Description Single Screen It is used to display single-channel images. Four Screens It is used to display multiple channel images.
version: v1.0 Quickly Add a Camera If you want to add other brand cameras, please connect the camera to the LAN where the NVR is located using an Ethernet cable. If it is a camera in the video security kit, the camera can be discovered and added automatically within 120 seconds after the NVR is started.
version: v1.0 Add the camera on the Online Camera module. Step 3 Method 1: Locate the camera you want to add according to the serial number (S/N), tick the box before it, and click Add . Method 2: Locate the camera you want to add according to the S/N, and click behind the camera.
Camera module. Method 2 Only applicable to Tenda Wi-Fi NVR kit. After the NVR is working properly, if a Wi-Fi camera in the kit is searched by NVR, the Wi-Fi camera will be displayed on the Live View page through a pop-up window. You can add it according to the actual situation.
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version: v1.0 ---End Wait a moment until the camera is added successfully. You can view the added cameras in the Added Cameras module on the Configuration > Channel > Camera page.
version: v1.0 Instant Playback Instant Playback enables you to view the recording files of the channel 5 minutes before the current time. During instant playing back, other operations are not available on the live view page. Procedures: Click Live View, hover the mouse over the channel you want to play back, and click Step 1 on the bottom of the channel.
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version: v1.0 You can pause or play, control the playback time and exit as required. Step 2 ---End...
version: v1.0 Zoom in The zoom in function enables you to zoom in the target area of the monitoring image to view the detailed image. Procedures: Click Live View. Step 1 Right-click the channel and select Single Screen or double-click the channel image to Step 2 display the channel you want to zoom in.
Switch Window Division Mode Different window division modes correspond to different numbers of window divisions. Tenda NVR supports single-screen and window divisions. Method 1 Click Live View. Step 1 Right-click to select Single Screen and the channel to be displayed on the single-screen, or Step 2 choose Four Screens and choose the window division mode.
version: v1.0 Check Stream Info You can check the real-time stream information of the channel as required on the live view page. Procedures: Click Live View. Step 1 Hover the mouse over the channel you want to check the stream information, and click Step 2 at the bottom of the channel.
version: v1.0 Modify Channel Sequence You can adjust the display sequence of each channel on the live view page as required. Procedures: Click Live View to ensure that the current live view mode is window division mode. If not, Step 1 please set the live view mode to window division mode first.
version: v1.0 Playback On the playback page, you can play back or export recording files according to the search conditions. The NVR supports channel playback, file playback and tag playback. Channel Playback 7.1.1 Overview Navigate to Playback > Channel. Channel playback indicates that you can search and play back the corresponding recording files according to the channel and date.
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version: v1.0 Parameter description Parameter Description Channel selection shortcut button. It is used to quickly select single or multiple channels. The selected channel will be displayed on the live view page on the right. Channel quick selection. It is used to quickly select a target channel after a channel is selected 1-4, 5-8, 1-8 Select channel through the channel selection shortcut button.
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version: v1.0 Parameter Description It specifies the time unit on the time bar. Time granularity of The default time is 24 hours. The smaller the time unit, the larger time bar the time scale. The time unit can be adjusted by the mouse wheel. It is used to tag a recording.
version: v1.0 7.1.2 Play Back the Recordings of the Target Channel Assume that you want to play back the recordings of D1 to D4 on October 30, 2021. Procedures: Navigate to Playback > Channel. Step 1 Click Step 2 Select date, which is October 30, 2021, in this example. Step 3 Edit the time bar and playback control area to play back the recordings as required.
version: v1.0 File Playback 7.2.1 Overview Navigate to Playback > File. File playback indicates that you can check the recording files of the channel in a specific period according to the file type (including normal, alarm and all). You can check, export, tag, clip and export the recording files as required.
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version: v1.0 Parameter Description Channel number. Tick the channel number to play back the recording of a target D1 - D4 channel. The selected channel will be displayed on the live view page on the right. Start time They specify the start time and end time of the recording file. End time Normal It specifies the recording file is a normal recording.
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version: v1.0 Parameter Description File List It specifies the recording file searched according to conditions. It specifies the channel number. D1 - D4 Click a specific channel number to filter the recording files of the channel. Channel It specifies the channel to which the recording file belongs. Start time It specifies the start time of the recording file.
version: v1.0 7.2.2 Play Back Normal or Alarm Recording Assume that you want to check and play back all recordings of D1 from 00:00 to 23:59:59 on October 29, 2021. Procedures: Navigate to Playback > File. Step 1 Tick the D1. Step 2 Select time, which is 00:00:00 to 23:59:59 on October 29, 2021, in this example.
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version: v1.0 Searched successfully. You can double-click the recording file to view the recording file in Step 6 the live view window on the right and edit it as required. ---End...
version: v1.0 7.2.3 Export Recording File Assume that you want to export all recordings of D3 from 00:00 to 23:59:59 on October 29, 2021. The NVR can only recognize USB storage devices formatted as FAT32 for now. Method 1 It is applicable for the NVR that cannot be connected to the mouse and the USB storage device at the same time.
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version: v1.0 Select all alarm recording files on the current page, then click Export Step 5 Only one page of recording files can be exported at a time.
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If the NVR has only one USB port or the USB port has been used, you need to prepare a USB hub by yourself. Connect the USB storage device to the USB port of the NVR. Step 1 Enter the GUI of the NVR, and navigate to Playback > File. Step 2 Tick the D3. Step 3...
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version: v1.0 Select time, which is 00:00:00 to 23:59:59 on October 29, 2021, in this example. Step 4 Select the file type, which is Alarm in this example, then click Search Step 5...
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version: v1.0 Select all alarm recording files on the current page, then click Export Step 6 Only one page of recording files can be exported at a time.
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version: v1.0 Select your USB storage device from the USB Device drop-down list box, then Step 7 click Export After the files are exported successfully, if you want to continue to export the recording Step 8 files on other pages, please redirect to the recording file on that page and repeat Step 6 Step ---End...
version: v1.0 Add Tag 7.3.1 Overview Add tag refers to you can add a tag to the recording at a moment when the recording is played back, so that the recording file can be quickly located by the tag name. The system supports searching and positioning by tag keywords.
version: v1.0 Left-click the time point you want to tag on the right time bar, then click (tag) in the Step 4 lower-left corner, the recording type is alarm recording in this example. Set the name of the tag, then click Save Step 5 After the setting completes, you can search the recording file according to the tag name on the Tag...
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version: v1.0 Select time, which is 00:00:00 to 23:59:59 on October 30, 2021, in this example. Step 3 Select the file type, which is Alarm in this example, then click Search Step 4 Double-click the recording file on the left to play back the recording file on the right, then Step 5 click (tag) in the lower-left corner.
version: v1.0 Tag Playback 7.4.1 Overview Navigate to Playback > Tag. Tag playback refers to you can check the tagged recordings according to the channel, tag time and tag name. You can view, tag, clip and export the recording files as required. Parameter description Parameter Description...
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version: v1.0 Parameter Description Channel number. If you want to play back the recording of a target channel, tick the D1 - D4 channel number. The selected channel will be displayed on the live view page on the right. Start time They specify the start time and end time of the recording file.
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version: v1.0 Parameter Description Channel It specifies the channel to which the recording file belongs. Time It specifies the time of tagging. Name It specifies the tag name of the recording file. It is used to perform operations for the recorded file: Operation Click to edit the tag name of the recording file.
version: v1.0 7.4.2 Play Back Specific Tagged Recording Assume that you want to check and play back the recording files whose tag name is Human in D1 to D4 on October 30, 2021. Procedures: Navigate to Playback > Tag. Step 1 Click Step 2 Select time, which is 00:00:00 to 23:59:59 on October 30, 2021, in this example.
version: v1.0 After the search completes, you can double-click the recording file to view the recording Step 6 file in the live view window on the right and edit it as required. ---End 7.4.3 Manage Tagged Recording Modify Tag Name Assume that you want to modify the tag name Human of the recoding files in D1 to D4 on October 30, 2021, to Human Detection.
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version: v1.0 Select time, which is 00:00:00 to 23:59:59 on October 30, 2021, in this example. Step 3 Enter the tag name of the recording file you want to search in Tag Name, which is Human Step 4 in this example. Click Search Step 5...
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version: v1.0 Delete Tag Assume that you want to delete the tag name Human detection in D1 on October 30, 2021. Procedures: Navigate to Playback > Tag. Step 1 Tick the D1. Step 2 Select time, which is 00:00:00 to 23:59:59 on October 30, 2021, in this example. Step 3 Enter the tag name of the recording file you want to delete in Tag Name, which is Human Step 4...
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version: v1.0 Find the tag of the recording file that you want to delete, and click behind the Step 6 recording file. Click OK in the pop-up dialog window. Repeat Step 6 to delete the tag names of other channel recordings files. Step 7 ---End...
version: v1.0 Clip and Export the Recording File Assume that you want to intercept a target recording and save it to the USB storage device. The NVR can only recognize USB storage devices formatted as FAT32 for now. Method 1 It is applicable for the NVR that cannot be connected to the mouse and the USB storage device at the same time.
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USB hub by yourself. Connect the USB storage device to the USB port of the NVR. Step 1 Enter the GUI of the NVR. Enter the Playback page to play back the recording file. Step 2 Click in the lower-left corner.
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version: v1.0 Set the start time and end time of the editing, which are 00:11:00 to 00:16:00 in this Step 4 example, and then click Set the name of the recording file, which is Alarm in this example, and click Export Step 5 Click the drop-down list to select your USB storage device, and click...
The professional mode is disabled by default. If you want to enable the professional mode for more settings, perform the following operations. Enter the GUI of the NVR, click Configuration, find and click Show Pro Settings in the lower-left corner.
version: v1.0 Channel Management On the channel management page, you can manage cameras and configure OSD display, image parameters, and video parameters. 8.2.1 Camera Management Overview Navigate to Configuration > Channel > Camera. You can manage cameras here, such as adding, editing or deleting cameras, upgrading camera software and viewing camera status.
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version: v1.0 Parameter Description Model It specifies the model of the camera. It specifies the status of the camera. Status Online indicates that the camera and the NVR are in the same LAN and the status is normal. It specifies the S/N of the camera. Before adding a camera, please ensure that the S/N is the same as the S/N labeled on the camera you want to add.
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Online: The camera is successfully added to the NVR, and you can view or manage the camera through the GUI of the NVR. Exception: The NVR failed to add a camera. The detailed description is as follows.
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version: v1.0 Add Camera The number of cameras that can be added varies with NVR models, and the actual product prevails. You can add cameras by following the operations below when the number of added cameras does not reach the upper limit. If you want to add other brand cameras, please connect the camera to the LAN where the NVR is located using an Ethernet cable.
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version: v1.0 Add Cameras that are in the Same LAN as the NVR. Connect the camera to the LAN where the NVR is located. If the Wi-Fi camera is included Step 1 in the video security kit, place the camera within the coverage range of the NVR. Navigate to Configuration >...
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version: v1.0 Select the protocol of the camera, enter the port, user name and password, and click If you want to add other cameras, repeat steps to 2. ---End Wait a moment. The camera is added successfully. You can check the added camera in the Added Camera module.
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Connect the camera to a network that is routable to the NVR using an Ethernet cable. Step 1 Enter the GUI of the NVR, and navigate to Configuration > Channel > Camera. Step 2 Find the Online Camera module, and click Manual .
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version: v1.0 Wait a moment. The camera is added successfully. You can view the added camera in the Added Camera module. Upgrade Firmware of the Camera The device can obtain new or more stable performance through a firmware upgrade. Before upgrading the camera firmware, ensure that the status of the camera is Online.
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Step 1 camera model, and unzip it to the root directory of the USB device. Enter the GUI of the NVR, and navigate to Configuration > Channel > Camera. Step 2 Find the Added Camera module, and upgrade the firmware of the camera.
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USB device. Connect the USB storage device to the USB port of the NVR. Step 2 Enter the GUI of the NVR, and navigate to Configuration > Channel > Camera. Step 3...
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version: v1.0 Find the Added Camera module, and upgrade the firmware of the camera. Step 4 Method 1: It is applicable for upgrading the firmware of multiple cameras at the same time. Find the cameras you want to upgrade according to the S/N, tick the camera channel number, and click Upgrade .
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version: v1.0 Select the USB device and upgrade file, and click Upgrade Step 5 ---End...
version: v1.0 8.2.2 OSD Configuration Overview Navigate to Configuration > Channel > OSD. On-Screen Display (OSD) refers to displaying the required information on the screen. The OSD of the local live view supports the display of the channel name for now. Parameter description Parameter Description...
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version: v1.0 Modify Channel Name Assume that the camera of D1 is installed in the living room, you can modify the name of channel 1 to locate the camera quickly. Procedures: Click Configuration > Channel > OSD. Step 1 Set Channel, which is D1 in this example. Step 2 Modify the channel name, which is the Living room in this example.
version: v1.0 8.2.3 Image Configuration Overview Navigate to Configuration > Channel > Image. The image configuration function enables you to adjust the image parameters to improve the visual effect of the camera monitoring image. You can also set the day and night switching mode of the camera.
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version: v1.0 Parameter Description It specifies the ratio of the lightest area to the darkest area in the image. The contrast value can be adjusted when the sense of layering in the Contrast monitoring image is poor and the contrast between the white and black of the image is insufficient.
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version: v1.0 Adjust Camera Image Parameter If the monitoring images of D1, D2, D3 and D4 are not clear on the Live View page, you can try to adjust the image parameters of the camera. Procedures: Navigate to Configuration > Channel > Image. Step 1 Adjust the image parameters of the camera D1.
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version: v1.0 Set Night Vision Mode of the Camera Assume that you want the monitoring images of D1, D2, D3, and D4 cameras to be colored during the day and night, you can modify the night vision mode of the cameras. Procedures: Navigate to Configuration >...
version: v1.0 8.2.4 Audio and Video Configuration Navigate to Configuration > Channel > Audio & Video. The audio and video configuration function enables you to adjust the video encoding or audio encoding parameters. Only video encoding parameters can be adjusted. By default, Stream Adaptive is enabled, and the system automatically adjusts video encoding parameters according to Wi-Fi network conditions.
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version: v1.0 Parameter description Parameter Description Channel It specifies the channel chosen to adjust image parameters. It specifies whether the Stream Adaptive function is enabled. When Stream Adaptive it is enabled, the system automatically adjusts the resolution and bit rate according to changes in the network environment. They specify the stream types of the video.
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version: v1.0 Parameter Description monitoring scene is static. It specifies the size of the video data per unit time. The larger the bit Bitrate rate, the better the picture quality.
version: v1.0 Storage Management On the storage management page, you can manage the Hard Disk Driver (HDD) and set recording schedules. 8.3.1 HDD Management Overview Navigate to Configuration > Storage > HDD. You can check HDD status, format HDD and set storage policy when the HDD is full. Parameter description Parameter Description...
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version: v1.0 Parameter Description Property It specifies the property of the HDD and cannot be modified for now. Total It specifies the total capacity of the HDD. Available It specifies the available capacity of the HDD. It specifies the status of the HDD. If the HDD is abnormal.
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version: v1.0 Format HDD If the Status of the NVR is abnormal, or you want to clear the data of the HDD, you can format the HDD. All data will be cleared and cannot be restored after the HDD is formatted. Please operate with caution.
version: v1.0 8.3.2 Schedule Overview Navigate to Configuration > Storage > Schedule. After the schedule is set, the system will record according to the schedule. By default, the system presets the schedule of 24 hours continuous normal recording for each channel, and you can modify the recording time and recording type as required.
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version: v1.0 Parameter Description It is used to clear the time that has been set in the timetable below. Clear Click this button to clear the recording time in the timetable below. It is used to set a 24-hour normal recording from Monday to Sunday All Normal Recording by one click.
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version: v1.0 Set Channel, which is D1 in this example, and enable the Recording function. Click Clear Schedule . Click Normal , then hold down the left click and drag to draw the recording period, which is 12:00 to 14:00 and 18:00 to 24:00 from Monday to Sunday in this example. Click Alarm , then hold down the left click and drag to draw the recording period, which is 8:00 to 12:00 and 14:00 to 18:00 from Monday to Sunday in this example.
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version: v1.0 Set the schedule of other channel cameras. Step 3 Click Sync to at the bottom of the page, and select the channel to synchronize the image parameter configuration of the D1 camera, which is D2 to D4 in this example. Click Save Step 4...
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version: v1.0 Method 2 Navigate to Configuration > Storage > Schedule. Step 1 Set the schedule of the camera D1. Step 2 Set Channel, which is D1 in this example, and ensure that the Recording function is enabled. Click Edit .
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version: v1.0 Set the schedule for Monday according to the schedule, as shown in the following figure. Then click Copy to . Tick All, and click Save . Return to the Edit Schedule page, and click Save Set the schedule of other channel cameras. Step 3 Click Sync to at the bottom of the page, and select the channel to synchronize the image parameter configuration of the D1 camera, which is D2 to D4 in this example.
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version: v1.0 Click Save Step 4 ---End After the setting completes, the system will enable the D1, D2, D3 and D4 cameras to record according to the above schedule.
version: v1.0 Alarm Management On the alarm management page, you can configure alarm events and the related information. If an alarm is triggered within the arming schedule, the system will alarm and record according to the linkage action you set. 8.4.1 Motion Detection Overview...
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version: v1.0 Parameter description Parameter Description Channel It specifies the channel chosen to set the schedule. Motion Detection It specifies whether the motion detection function is enabled. It specifies the detection type. By default, the movement of all objects is detected. After Human Smart Detection Detection is enabled, the system will be alarmed only when a human Detection...
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version: v1.0 Parameter Description It specifies the system enables the selected channel to record after an alarm is triggered. Recording Linkage Please ensure that a schedule has been set for the channel of the arming schedule. Configure Motion Detection Alarm Scenario: Assume that you have set up a monitoring network with an NVR, installed four cameras and bound D1 to D4 respectively.
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version: v1.0 Procedures: Set the motion detection. Step 1 Navigate to Configuration > Alarm > Motion Detection. Set the human detection function of the camera D1. Set Channel, which is D1 in this example, and ensure that the Motion Detection is enabled.
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version: v1.0 Set arming schedule. Set arming schedule of the camera D1. Click Alarming Sched., and set the human detection schedule, which is 8:00 to 20:00 from Monday to Friday in this example. Set the alarming schedule of other channel cameras. Click Sync to at the bottom of the page, and select the channels to synchronize the Alarming Sched.
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version: v1.0 Set the linkage action. Set the linkage action of the camera D1. Click Linkage Action, and select alarm methods, which are Send Email and Message Notification in this example. Then select the recording channel, which is D1 in this example.
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version: v1.0 Set email alarm function. Refer to Configure Email Alarm for the related steps. Step 2 Use TDSEE App to add the NVR. Refer to Manage the NVR Through TDSEE App for the Step 3 related steps. (If set, please skip.) ---End After the setting completes, if the system detects an alarm from D1 to D4, it will push an alarm notification and image to the TDSEE App, send emails to the designated recipients, and trigger the...
version: v1.0 8.4.2 Exception Detection Overview Navigate to Configuration > Alarm > Exception Detection. Exception detection refers to the detection and alarm of exception events. When an exception event occurs, the system will be alarmed according to the linkage action you set. Parameter description Parameter Description...
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version: v1.0 Parameter Description IP address conflict: When an IP address conflict is detected in the LAN, the system will alarm according to the corresponding linkage actin. Unauthorized access: When the number of failed password entry attempts has reached the upper limit, the system will alarm according to the corresponding linkage action.
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version: v1.0 Set alarm mode of LAN port connection error of the NVR. Step 3 Set Exception Type, which is Disconnected from the internet in this example. Select alarm mode, which is Pop-up Window in this example. Set alarm mode of unauthorized access. Step 4 Set Exception Type, which is Unauthorized access in this example.
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version: v1.0 After the setting completes, when the system detects that channel 1 is abnormal and the LAN port connection of the NVR is abnormal, it will alarm through a pop-up window. When the system detects unauthorized access, it will push an alarm notification to TDSEE App.
version: v1.0 Network Configuration On the network configuration page, you can configure the NVR to access the internet, enable cloud service, modify the Wi-Fi network, check the connected Wi-Fi cameras and enable an email alarm. 8.5.1 Internet Settings Navigate to Configuration > Network > Internet. You can view the LAN port parameters of the NVR, and can also modify the LAN port parameters to enable the NVR to access the internet.
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version: v1.0 Parameter description Parameter Description It specifies whether to enable the function of the NVR automatically obtaining an IP address from an upstream device. After the DHCP is enabled, the NVR can automatically obtain its IP address, subnet mask, default gateway and DNS server from the DHCP server in the network.
version: v1.0 8.5.2 Cloud Service Overview Navigate to Configuration > Network > Cloud Service. The cloud service function enables the NVR to connect to the cloud, and you can add the NVR through TDSEE App to preview monitoring videos remotely, play back history recordings and view alarm notifications.
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version: v1.0 Manage the NVR Through TDSEE App Assume that you have set up a monitoring network with the NVR, now you want to remotely manage the NVR and monitor the network through TDSEE App. Internet Router Your smartphone has been connected to the Monitor internet...
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version: v1.0 If the cloud status is Offline, please try the following solutions: Ensure that the router is connected to the internet in the network and the DHCP function is disabled. Ensure that the LAN port of the NVR is connected to the peer side (router or switch) correctly and securely.
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version: v1.0 Tap Register, and follow the instructions to complete user registration. You can authorize the TDSEE App to use a third-party account to log in. To ensure that the login password of the NVR can be reset through TDSEE App, please register with the email address you used to activate the NVR.
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version: v1.0 Enter the Home page, and tap Add a device in the upper-right corner. Scan the related QR code on the label at the bottom of the NVR or scan the QR code on the Cloud Service page, then follow the instructions in the App. ---End After the setting completes, you can remotely preview real-time videos, play back the recordings and check alarm notifications through TDSEE App.
version: v1.0 8.5.3 Wi-Fi Configuration Wi-Fi Network Navigate to Configuration > Network > Wi-Fi. You can modify the Wi-Fi parameters of the NVR, such as Wi-Fi name, Wi-Fi password and channel. Parameter description Parameter Description It specifies whether to enable the Wi-Fi network of the NVR. Wi-Fi Network Disabling the Wi-Fi network will affect the connection of the Wi-Fi camera.
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version: v1.0 Parameter Description It specifies the operating channel of the Wi-Fi network. The NVR is operating on a specific channel by default. You can modify the Channel channel if the monitoring video is not smooth or the camera frequently goes online and offline.
version: v1.0 Parameter Description Rate It specifies the real-time wireless rate of the camera. It specifies the uptime of the camera that was last connected to the Wi-Fi of the Uptime NVR. 8.5.4 Email Configuration Overview Navigate to Configuration > Network > Email. The alarm linkage action of this NVR supports email alarm.
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version: v1.0 Parameter Description address. It specifies the SMTP server port. SMTP Port After the encryption is enabled (SSL or TLS), the SMTP server port will be changed, the user needs to check and fill by themselves. It specifies whether to enable the Anonymous function. When it is enabled, the configuration of the sender information is not required, including sender name and sender email information.
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version: v1.0 Configure Email Alarm Scenario: Assume that you have set up the monitoring network with NVR, and D1 to D4 have been connected to the camera. Requirement: If there is a channel error in D1 to D4, such as Camera offline, an alarm notification will be pushed through email.
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version: v1.0 Procedures: Please ensure that the NVR has connected to the internet successfully before configuring the email alarm. Enable the SMTP service of the sender's email. Gmail is taken as an example here. (If it is Step 1 enabled, skip this step.) Open the browser, and log in to your Gmail.
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version: v1.0 Click Forwarding and POP/IMAP on the settings page. Find IMAP access, tick Enable IMAP, and click Save Changes at the bottom of the page. Configure the NVR. Step 2 When the channel is abnormal, you can set the linkage action. Navigate to Configuration >...
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version: v1.0 Set the name of the sender, which is Tom in this example. Enter the email address of the sender, which is Tom@gmail.com in this example. Enter the login password of the Gmail of the sender. Click the icon behind the input box to display the entered password.
It specifies the name of the NVR. You can modify it as required. Language It specifies the language displayed on the GUI. You can modify it as required. It specifies the output resolution of the NVR. The resolution of different Output Resolution monitors is different.
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Only administrator account admin is supported. Disable Lock Screen Password If you do not want to log in again when you enter the GUI even if there is no operation during the Lock Screen Time. You can disable the Lock Screen Password.
version: v1.0 8.6.2 Time Settings Overview Navigate to Configuration > System > Time. You can set the system time of the NVR here. To ensure that the time-based functions of the NVR take effect normally, it is necessary to ensure that the system time of the NVR is accurate.
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version: v1.0 Parameter Description They specify the synchronization mode of the NVR system time. Manual: Set the date and time manually. Time Synchronization Internet: Synchronize the time of the NTP server according to the interval. Date Displayed when Time Synchronization is set to Manual. They are used to manually set the date and time of the NVR.
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version: v1.0 Manually Synchronize the System Time Manually setting the system time of the NVR is used to the NVR is disconnected from the internet. Method 1 This method is applicable when the professional settings are hidden. When using this method to set the system time, if the NVR is connected to the internet, the system time will automatically synchronize with the NTP server according to the Interval.
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version: v1.0 Method 2 This method is applicable when the professional settings are displayed. Navigate to Configuration > System > Time. Step 1 (Optional) Select the system time display format. Step 2 Set Time Synchronization, which is Manual in this example. Step 3 Set date and time.
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version: v1.0 Synchronize the System Time Through Internet This method is applicable when the professional settings are displayed. After the NVR is successfully connected to the internet, without settings again, the system time will automatically synchronize with the NTP server according to the Interval. You can modify the NTP server and time synchronization according to the actual situation.
Overview Navigate to Configuration > System > Users. You can modify and add the login account information of the NVR here to prevent unauthorized users from entering the GUI of the NVR to change the settings. Parameter description Parameter Description It specifies the number of the login account.
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The NVR supports administrator user to add common users and assign permissions to common users. Click Add in the lower-right corner to add a login account. Parameter description Parameter Description User Name They specify the login user name, password and confirm the password to Password enter the GUI. Confirm Password...
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Parameter Description It specifies whether to use a pattern to log in to the GUI. Unlock Pattern After it is enabled, you need to draw an unlock pattern by following the instructions. It specifies the permission of the account.
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Assume that the administrator wants to add a login account for Tom. The account can be used to: Log in to the GUI using a password and pattern. Configure and maintain with local permissions. Preview and play back recordings of channels D1 to D3.
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version: v1.0 Click Channel and set related-permissions, which is Live view and playback permission of Step 7 the D1 to D3 in this example. Click Save Step 8 ---End After the setting completes, when logging in with the user name Tom, both password and pattern login is supported, configuration and maintenance can be performed, and the recordings of D1 to D3 can be played back and live viewed.
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version: v1.0 Modify User Info Assume that you want to modify the login unlock pattern of Tom. Procedures: Navigate to Configuration > System > Users. Step 1 Find the user name of the user for which the login and unlock pattern is to be modified, Step 2 and click Enter the administrator password.
Single-screen display and an alarm is triggered. It specifies the page idle timeout time. After entering the GUI of the NVR, if there is no operation during the Lock Lock Screen Time Screen Time, the system will automatically log out and return to the Live View...
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Step 3 ---End After the setting completes, when you enter the GUI of the NVR, if there is no operation within 30 minutes, the system will automatically log out and return to the Live View page. If you want to...
version: v1.0 Maintenance On the maintenance page, you can check the device information and channel information of the NVR, and can also perform maintenance operations on the NVR, including device upgrade, device log view or export, network detection and device maintenance. Devie Info Navigate to Maintenance >...
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version: v1.0 Parameter Description System Time It specifies the current system time of the NVR. Uptime It specifies the time during which the NVR is operating since the last start.
Connecting... (Logging in...): The NVR is trying to log in to the camera. Online: The NVR has successfully added a camera, and you can view or manage the camera through the NVR GUI. Exception: The NVR failed to add a camera. The detailed reasons for the exception are as follows: •...
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version: v1.0 Parameter Description It specifies the resolution of the camera video. The higher the resolution, the Resolution clearer the image and the more obvious details. It specifies the frame rate of the camera video. The higher the frame rate, the Frame Rate smoother the image.
Save the upgrade file to the root directory of the USB storage device. Step 2 The NVR can only recognize USB storage devices formatted as FAT32 for now. Enter the GUI of the NVR to upgrade firmware. Step 3 Navigate to Maintenance > Device Upgrade, and click...
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After the upgrade completes, unplug the USB storage device, and re-plug in the mouse to enter the GUI of the NVR, and check the Current version of the NVR on the Device upgrade page to confirm that it is the same as the firmware version you just upgraded.
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Upgrade ---End Wait for a moment until the ongoing process finishes. Log in to the GUI of the NVR again. Check the Current Version of the NVR on the Firmware Upgrade page to confirm the firmware version of your NVR is the same as the latest firmware version.
version: v1.0 System Log 9.4.1 Overview Navigate to Maintenance > Device Log. The system log records such information as running status, configuration information, alarm information, exception conditions of the system. You can use system logs for viewing alarm information and troubleshooting. It is recommended to check and back up logs regularly.
version: v1.0 9.4.2 Check System Log Assume that you want to check the exception log information from 12:00:00 on October 30, 2021, to 16:00:00 on October 31, 2021. Procedures: Navigate to Maintenance > Device Log. Step 1 Set Type, which is Exception in this example. Step 2 Set the Start Time and End Time, which is 12:00:00 on October 30, 2021, to 16:00:00 on Step 3...
version: v1.0 9.4.3 Export System Log Assume that you want to check the exception log information from 12:00:00 on October 30, 2021to 16:00:00 on October 31, 2021. The NVR can only recognize USB storage devices formatted as FAT32 for now. Method 1 It is applicable for the NVR cannot be connected to the mouse and the USB storage device at the same time.
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version: v1.0 Unplug the mouse and connect the USB storage device to the USB port of the NVR within Step 6 1 minute. ---End The system log with the suffix of .txt will be exported to the root directory of the USB storage device.
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USB hub by yourself. Connect the USB storage device to the USB port of the NVR. Step 1 Enter the GUI of the NVR, and export the system log. Step 2 Navigate to Maintenance > Device Log. Set Type, which is Exception in this example.
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version: v1.0 Click the drop-down list to select your USB storage device, and click Export ---End The system log with the suffix of .txt will be exported to the root directory of the USB storage device.
version: v1.0 Diagnosis 9.5.1 Overview Navigate to Maintenance > Diagnosis. You can check the bandwidth usage of the NVR and perform network detection here. Parameter description Parameter Description It specifies the usage of the NVR input bandwidth (used for receiving data Input Bandwidth from cameras).
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version: v1.0 Parameter Description It specifies the network diagnosis method. Ping: Used to check whether the connection is correct and the Custom Diagnosis connection quality. Traceroute: Used to detect the route from the NVR to the destination IP address. It specifies the target address to be detected. IP address and domain name are Target Address supported.
version: v1.0 9.5.2 Execute One-key Diagnosis Assume that you want to diagnose the network connectivity and network quality of all channels. Procedures: Navigate to Maintenance > Diagnosis. Step 1 Click One-key Diagnosis Step 2 ---End The diagnosis result is displayed on the right side of the page. See the following figure. Parameter description Parameter Description...
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version: v1.0 Parameter Description Quality Delay It specifies the average round-trip time taken for the data packet between the NVR and camera. It specifies the ratio of the total number of packets lost to the total number of packets sent.
version: v1.0 9.5.3 Execute Ping Command to Detect Connection Quality Assume that you want to detect whether the link between the NVR and Facebook (www.facebook.com) is unblocked. Procedures: Navigate to Maintenance > Diagnosis. Step 1 Set Custom Diagnosis, which is Ping in this example. Step 2 Enter the destination IP address or domain name, which is facebook.com in this example.
version: v1.0 9.5.4 Execute Traceroute Command to Detect Connection Quality Assume that you want to detect whether the link between the NVR and Facebook (www.facebook.com) is unblocked. Procedures: Navigate to Maintenance > Diagnosis. Step 1 Set Custom Diagnosis, which is Traceroute in this example. Step 2 Enter the destination IP address or domain name, which is facebook.com in this example.
version: v1.0 Device Maintenance Navigate to Maintenance > Device Maintenance. You can perform maintenance operations on the NVR here, such as enabling or disabling SSH debugging, scheduled reboot, restoring default settings, and restoring factory settings. 9.6.1 SSH Debugging Secure Shell (SSH) is a protocol used to realize secure remote access and file transfer services through encryption mechanisms and authentication mechanisms.
version: v1.0 9.6.2 Set Scheduled Reboot The scheduled reboot can prevent performance decrease and instability of the NVR due to long- time running. You can set the NVR to automatically reboot periodically during idle time, for example, set the NVR to automatically reboot at 3:00:00 from Monday to Friday. Procedures: Navigate to Maintenance >...
version: v1.0 9.6.3 Restore Settings If the NVR is running slowly, or a configuration error occurs, you can try to restore the NVR. Restore the default settings: Except for the network configuration and user management- related configuration, all other settings are restored to the factory settings. Restore factory settings: Restore all settings of the NVR to the factory settings.
version: v1.0 Appendix Acronyms and Abbreviations Acronym or Abbreviation Full Spelling Constants Bits Rate DDNS Dynamic Domain Name Server DHCP Dynamic Host Configuration Protocol Domain Name System Graphical User Interface HTTP HyperText Transfer Protocol IMAP Internet Message Access Protocol Internet Protocol Internet Service Provider Local Area Network Medium Access Control...
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version: v1.0 Acronym or Abbreviation Full Spelling Secure Shell SSID Service Set IDentifier Secure Sockets Layer Transmission Control Protocol Transport Layer Security User Datagram Protocol User Interface Coordinated Universal Time UPnP Universal Plug and Play Wi-Fi Wireless Fidelity...
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