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900IW Series Integrated Welders
Calling the Local Branson Representative
If you have a problem, call the local Branson field sales or service
representative, who will know you, your needs and your applications. He
may have a critical replacement part in stock that will return your machine
to operation in the shortest possible time.
Before you call, take the following steps:
1. Have this manual with you.
2. Know how your system has been set up and equipped, including any
software versions in the system.
3. Describe the problem.
4. List the steps you have already taken.
5. Have a list of service spares on hand.
6. Enter the name and phone number of your Branson Representative
here:
Name:
Phone:
Calling Branson, Danbury
If the local Branson representative is unavailable, call Branson in Danbury
at (203) 796-0400 and follow the automated voice system to the area you
need. Be sure to ask the person with whom you speak for their correct
extension.
You can also call after 5:00 P.M. or before 8:00 A.M. (Eastern Standard
Time), or at any time during weekends and holidays and leave a message
in the Corporate Mailbox. This message will be relayed to the correct
department and answered during the next working day.
Assistance
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