Panasonic NP-TH1WEVN Operating Instructions Manual page 10

Frequently Asked Questions
■ If the following situations occur while using the dishwasher, please check and handle as follows.
Symptoms
● Did you add detergent or did you use a non-dishwasher detergent?
→ Please add an appropriate amount of dishwasher detergent (page EN9)
● Did the cutlery touch the nozzles, so that the nozzles did not rotate, hence
affecting the cleaning performance?
● Were the items placed properly (Did the items overlap or face the wrong
direction)? (pages EN6 - EN8)
Cleaning
performance is not ● Were burnt pans scraped and cleaned before loading? (page EN5)
satisfactory
● Did the water used contain many minerals?
→ Increase an appropriate amount of dishwasher detergent
● Were the filters clogged?
→ Please clean the filters (page EN13)
● Did you check the water hardness level of your area and then set the area
setting? (page EN9)
Powder detergent ● Are the dishwasher powder dampened or are there lumps?
remains → If there are lumps, crush them before use.
● Glassware with minor flaws on the surface occasionally become whitish and
opaque after being washed with high-temperature water.
Glassware become
whitish and opaque
● Were the glasses very greasy?
→ Please use more dishwasher detergent or select the Intense program.
White spots are left ● Is the water hardness level in your area high?
on the glasses → If yes, reset the water hardness level suitable for your area (page EN9).
Water droplets are
left on the concave ● Water may not be drained completely from the concaves.
bottom of the dishes → Tilt the items slightly (page EN6), or set to Enhanced Drying to extend the
and the drying result drying time so as to reduce the residual water (page EN12).
is not satisfactory
Items turns
● This may be caused by tea stains or the iron contained in the water.
yellowish or slightly
→ Please wash the dishes by hand occasionally.
black
EN15
Check the causes and solutions
Error Indication
■ When the following alerts appear on the display of the dishwasher (and the buzzer sounds out simultaneously),
please check and resolve as follows. If the problem cannot be solved, please contact Service Centre.
(Press and hold the Program button for more than 5 seconds, the display will show the last error)
Display
Symptoms
Display
Turn off the power before checking the following
Basic and Intense blink
● Is the water tap or water supply valve opened?
simultaneously
● Is there a water supply suspension?
● Are the water pipes or the supply hose frozen?
● Is the supply hose connector clogged?
● Do you use well water?
Poor water supply
(Impurities in the well water may cause malfunction.)
Display
Turn off the power before checking the following
Intense, Speedy and Care blink
● Is the filter clogged? (page EN13)
simultaneously
After confirming, turn on the power, select Dry to run, and turn off the
power after draining.
If you still have problems after the above procedures, please contact
Poor water drainage
Service Centre.
Display
Hold the central position above the Open Door button and push until the
All indicators light up
latches on left and right sides of the door are firmly set.
(page EN6)
The door is open or is not
closed properly
"Speedy", "Intense", Close the water tap first.
"Keep" are blinking
Then unplug the power cord from the outlet and leave the door closed.
After about 30 minutes, plug in the power plug, turn on the power, and
check the display.
There may be excessive
● When "Speedy" "Intense" "Keep" disappear, open the water tap and
foam.
restart the operation.
There may be water
● When "Speedy" "Intense" "Keep" are still blinking, contact the Service
leakage.
Centre.
If the problem cannot be solved after checking the above, or other problems not mentioned above occur, please
unplug the power socket, turn off the water tap, and contact the Service Centre.
Check the causes and solutions
Clicking
Open Door button
EN16