Creative Modem Blaster v.92 External Getting Started Manual
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Creative Modem Blaster v.92 External Getting Started Manual

Creative Modem Blaster v.92 External Getting Started Manual

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  • Page 2: Copyright Information

    V.92, External DE5621 Information in this document is subject to change without notice and does not represent a commitment on the part of Creative Technology Ltd. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the written permission of Creative Technology Ltd.

  • Page 3: Table Of Contents

    Contents Introduction Before You Begin... vii Recording Model and Serial Numbers ... vii Checking System Requirements... vii Document Conventions ... viii Installing the Modem On Your Modem ... 1-1 Setting up the Modem... 1-2 Connecting Telephone Line and Phone Set... 1-3 About Your Telephone Line...
  • Page 4 Uninstalling Drivers in Windows 95... 2-12 Uninstalling Drivers in Windows 98/ME ... 2-12 Uninstalling Drivers in Windows NT 4.0 ... 2-13 Uninstalling Drivers in Windows 2000... 2-13 Installing NetWaiting ... 2-13 General Specifications Troubleshooting Problems Encountered...B-1 Problems Encountered in Windows NT4.0...B-3 Resolving Hardware Conflicts ...B-4 In Windows 95/98...B-4 General Q&A ...B-4...
  • Page 5 Introduction Welcome to Modem Blaster! World. Your new modem allows you to fax documents, transfer data and access online information easily from your computer. Some of the features of your Modem Blaster are: Plug and Play This feature allows you to install your Modem Blaster easily, as the device is automatically configured.

  • Page 6: Answering Machine

    Answering Machine Modem Blaster functions as an answering machine with multiple mail boxes. Remote users can leave messages in your mail box, and you can play back these messages at any time. Modem Blaster even pages you to notify you of new messages! Caller ID Modem Blaster displays phone numbers of calling parties if your phone is Caller-ID enabled.

  • Page 7: Modem On Hold

    Modem On Hold This feature allows you to answer an incoming call by placing your Modem Blaster on hold. Check with your local Internet Service Provider on whether this feature is supported in your area. PCM-Upstream This feature enhances your Modem Blaster’s data upload speed from 33.6 Kbps to a maximum of 48 Kbps.

  • Page 8: Introduction Vii

    Before You Begin This section provides information you should know about before using this manual. ❑ Recording Model and Serial Numbers ❑ Checking System Requirements ❑ Document Conventions Recording Model and Your modem has a model number and a serial number. After removing the modem from its packaging, write down its model and serial numbers for future reference.

  • Page 9: Document Conventions

    Document This manual uses the following conventions to help you locate and identify the information that you need. Conventions viii Introduction Table i: Document conventions Text Element This notepad icon indicates information that is of particular importance and should be considered before continuing. This alarm clock icon indicates that failure to adhere to directions may result in loss of data or damage to your system.

  • Page 10: Installing The Modem

    Installing the Modem This chapter guides you through the process of setting up your modem. It is organized as follows: Place the modem in front of you as ❑ On Your Modem you go through this chapter. This will help you identify the various ❑...

  • Page 11: Setting Up The Modem

    Setting up the 1. Switch off your system and unplug the power cord from the wall outlet. 2. Connect the Power adapter and the RS232 cable to the modem as shown in Figure 1-1. Modem 3. Connect the Power adapter to a power outlet and the RS232 cable to the computer’s serial 4.

  • Page 12: Connecting Telephone Line And Phone Set

    Connecting 1. Locate the most convenient telephone wall outlet. Telephone Line and 2. Connect the telephone cable from the phone set to the Phone jack of the modem, as shown Phone Set 3. Connect one end of a telephone cable to the wall outlet and the other end to the Telephone About Your To ensure that the modem functions properly, note that: ❑...

  • Page 13: Installing Software

    Installing Software This chapter provides instructions to install the modem drivers in Windows. It also shows you how to test your installation and uninstall the modem. To access Modem On Hold functions, you must install NetWaiting. Modem On Hold functions are only available on Windows 98, ME or 2000.

  • Page 14: Installing Drivers In Windows 95

    After connecting your modem, if you see the Add New Hardware Wizard dialog box, click the Cancel button. Proceed with the driver installation for your OS. 1. Switch on your computer system and then insert the Installation CD into the CD-ROM Installing Drivers in Windows 95 2.
  • Page 15 5. When a dialog box similar to Figure 2-2 6. When a dialog box similar to Figure 2-3 2-3 Installing Software appears, click the Next button. appears, select your location and click the Next button. Figure 2-2 Figure 2-3...

  • Page 16: Installing Drivers In Windows 98/Me

    7. When a dialog box similar to Figure 2-4 8. Restart your computer system. Installing Drivers in 1. Switch on your computer system and then insert the Installation CD into the CD-ROM Windows 98/ME 2. Click Start -> Run 3. When a dialog box similar to Figure 2-5 4.

  • Page 17: Installing Drivers In Windows Nt 4.0

    6. When a dialog box similar to Figure 2-6 7. Click the OK button. 8. When a dialog box similar to 9. Click the OK button to 10. Restart your computer system. Installing Drivers in 1. Switch on your computer system and then insert the Installation CD into the CD-ROM Windows NT 4.0 2.
  • Page 18 4. When a dialog box similar to Figure 2-8 appears, make sure Don’t detect my modem, I will select it from a list is unselected, and then click the Next button. 5. When a dialog box similar to Figure 2-9 appears, click the Next button.

  • Page 19: Installing Drivers In Windows 2000

    6. When a dialog box similar to Figure 2-10 7. Restart your computer system. Installing Drivers in 1. Switch on your computer system and then insert the Installation CD into the CD-ROM Windows 2000 2. Click Start -> Run 3. When a dialog box similar to Figure 2-11 4.
  • Page 20 5. When a dialog box similar to Figure 2-12 appears, click the Yes button. 6. Click Start -> Run 7. When a dialog box similar to Figure 2-13 appears, click the Browse button and locate the file Setup.exe in E:\MOH\Win2k\Sdk (where E: is your CD-ROM drive).

  • Page 21: Testing The Installation In Windows 95

    12. When a dialog box similar to 13. Click the OK button to 14. Restart your computer system. Testing the 1. Click Start -> Settings -> Control Panel. 2. In the Control Panel window, double-click the Modems icon. installation in 3.

  • Page 22: Testing The Installation In Windows 98/Me

    5. Click the More Info button to display the response status of your modem. Testing the 1. Click Start -> Settings -> Control Panel. 2. In the Control Panel window, double-click the Modems icon. installation in 3. In the Modem Properties dialog box, click the Diagnostics tab. Windows 98/ME 4.

  • Page 23: Testing The Installation In Windows 2000

    1. Click Start -> Settings -> Control Panel. 2. In the Control Panel window, double-click the Phone and Modems icon. installation in 3. In the Creative Modem Blaster v.92 DE5621 Properties dialog box, click the Diagnostics Windows 2000 2-11 Installing Software You should see a dialog box similar to Figure 2-17.

  • Page 24: Uninstalling Drivers In Windows 95

    2. In the Control Panel window, double-click the Add/Remove Programs icon. in Windows 98/ME 3. In the Add/Remove Programs Properties dialog box, select Creative Modem Blaster You should see a dialog box similar to Figure 2-17. If your modem is not responding, it may be due to a conflict between the modem and another peripheral device.

  • Page 25: Uninstalling Drivers In Windows 2000

    In order to use the Modem On Hold functions, you must install NetWaiting. Modem On Hold is only supported in Windows 98, ME and 2000. NetWaiting 1. Click Start -> Run 2-13 Installing Software button. dialog box, select Creative Modem Blaster V.92 DE5621 and then click the Change/ Remove button. the modem. Figure 2-19...
  • Page 26 2. When a dialog box similar to Figure 2-20 appears, click the Browse button. For Windows 98, locate the file Setup.exe in E:\MOH\Win98\Netwaiting (where E: is your CD-ROM drive). For Windows 2000, locate the file Setup.exe in E:\MOH\Win2k\Netwaiting. For Windows ME, locate the file Setup.exe in E:\MOH\WinME\Netwaiting.

  • Page 27: General Specifications

    General Specifications ❑ Auto Fallback General Features ❑ AT Commands ❑ Caller ID ❑ Data/Fax/Voice ❑ V.80 for H.324 and H.323 ❑ Plug & Play ❑ High throughput Virtual UART, DTE rate up to 115,200 bps ❑ Signal Quality Monitoring and Auto Retrain ❑...

  • Page 28: Video Conferencing Support

    ❑ Compatible with the following data modem standards: ❑ Compression, line control, and error control are implemented in the hardware. Therefore, ❑ Automatic dial and answer capabilities ❑ Fax speeds of up to 14400 bps for send and receive Fax Features ❑...

  • Page 29: Troubleshooting

    Troubleshooting This appendix provides some tips and strategies for resolving some of the problems you might encounter while installing or using your modem. The modem fails to accept commands to dial or to answer a call. Problems Cause Encountered Solution The modem cannot connect to the Internet at 56,000 bps.
  • Page 30 There is interference on the telephone line that is connected to the modem. Cause It might be due to interference from a power source. monitor, printer, or other computer cables. Solution Try moving the telephone line away from any power source, monitor, printer, and other computer cables.

  • Page 31: Problems Encountered In Windows Nt4.0

    You experience poor sound quality when using communications software. Cause Solution Problems Windows NT fails to detect a new modem in the computer. Encountered in Cause Solution Windows NT4.0 B-3 Troubleshooting The Unimodem V file required by some 32-bit sound and communications software may be missing.

  • Page 32: Resolving Hardware Conflicts

    Resolving Hardware Hardware conflicts may occur when two or more peripheral devices are set to use the same I/O address, IRQ line or DMA channel. This section provides ways to resolve hardware conflicts in Conflicts Windows 95/98. In Windows 95/98 To resolve conflicts in Windows 95/98, change the resource settings of your modem or the conflicting peripheral device in your system using Device Manager.
  • Page 33 Modem Blaster works well with many of the popular software titles on the shelves today including “Super Voice”. Make sure that the communication software is compatible with the Conexant(formerly known as Rockwell) chipset. Where can I find the latest drivers for Modem Blaster? All Modem Blaster drivers can be found on the www.modemblaster.com web site.

  • Page 34: Warranty Information

    The equipment warranty of Creative Labs, Inc., shall constitute the sole and exclusive remedy of any buyer of the manufacturer’s equipment and the sole and exclusive...
  • Page 35 Creative Labs, Inc., Technical Support, 1523 Cimarron Plaza, Stillwater, OK 74075. If after consulting our online help, you still have an installation question on a Creative product, you may contact us by the following numbers (please have your system hardware...

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