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Creative V.92 PCI DI5633 Modem Blaster Getting Started

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Summary of Contents for Creative V.92 PCI DI5633 Modem Blaster

  • Page 2: User Manual

    V.92 PCI DI5633 Information in this document is subject to change without notice and does not represent a commitment on the part of Creative Technology Ltd. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the written permission of Creative Technology Ltd.

  • Page 3: Table Of Contents

    Contents Introduction Before You Begin........................v Recording Model and Serial Numbers ................v Checking System Requirements.................vi Document Conventions ..................... vii About Your Modem Jacks............................1-1 Setting Up Your Modem Installing the Modem......................2-1 Connecting to Telephone Line and Telephone ..............2-3 Connecting the Telephone Line and Telephone to your Modem ......2-4 Installing and Testing Modem Drivers Installing Modem Drivers In Windows 95 ................
  • Page 4 Testing Modem Drivers In Windows Me ................3-10 Installing Modem Drivers In Windows XP ..............3-11 Testing Modem Drivers In Windows XP ................3-15 Uninstalling Modem Drivers Uninstalling Modem Drivers in Windows 95..............4-2 Uninstalling Modem Drivers in Windows 98/98SE ............4-3 Uninstalling Modem Drivers in Windows NT ..............
  • Page 5 Problems Installing Software....................B-1 Problems With Your Modem....................B-2 Frequently Asked Questions....................B-4 Resolving Hardware Conflicts ....................B-6 Resolving Conflicts in Windows 95/98/98 SE/Me..........B-6 Resolving Conflicts in Windows 2000/XP..............B-7 Problems with installing Creative drivers ................B-8 Service and Warranty Information Tech Support..........................C-2 Product Return........................C-3 Warranty Information......................C-4...

  • Page 6: Before You Begin

    Introduction Before You Begin This chapter contains information on: Recording Model and Serial Numbers Checking System Requirements Document Conventions Recording Model and Your modem card has a model number and a serial number. After removing the modem card from its packaging, write down its model and serial numbers for future reference. You will Serial Numbers need to quote these numbers when contacting our Technical Support office.

  • Page 7: Checking System Requirements

    Checking System The following are the minimum system requirements: Available PCI 2.1 Slot Requirements ® ® ® 166 MHz or faster Pentium , AMD K series, or higher IBM compatible PC 25 MB of free hard disk space 16 MB RAM on motherboard (32 MB recommended) •...

  • Page 8: Document Conventions

    Document This manual uses the following conventions to help you locate and identify the information that you need. Conventions Table i: Document conventions Text Ele- ment This notepad icon indicates information that is of particular importance and should be considered before continuing. This alarm clock icon indicates that failure to adhere to direc- tions may result in loss of data or damage to your system.

  • Page 9: About Your Modem

    About Your Modem Jacks Jacks are one-hole connecting interfaces on your modem card. They allow you to attach other devices to your card. Jacks are found exclusively on the rear panel of your modem card. The jacks on your modem card can be seen in Figure 1-1. •...

  • Page 10: Setting Up Your Modem

    Setting Up Your Modem This chapter guides you through the process of installing your modem. It is organized as follows: Installing the Modem Connecting to Telephone Line and Telephone Installing the 1. Turn off your computer and all peripheral devices. 2.
  • Page 11 5. Align the modem card with the unused PCI slot and press the card gently but firmly into the slot as shown in . Do not force the modem card into the slot. Make sure that the gold finger PCI connector on the modem card is aligned with the PCI bus connector on the motherboard before you insert...

  • Page 12: Connecting To Telephone Line And Telephone

    Connecting to Before using the modem, you need to connect your telephone line and telephone to the modem card. To ensure that the modem works properly, know that: Telephone Line and Your modem cannot be used on “party lines”, nor can it be used on toll or coin- Telephone operated lines.

  • Page 13: Connecting The Telephone Line And Telephone To Your Modem

    Connecting the 1. Locate the most convenient telephone wall outlet. 2. If a phone is already connected to it, unplug the telephone cable from the wall outlet. Telephone Line and 3. Connect the telephone cable from the telephone to the Phone jack of the modem. Telephone to your To telephone line Modem...

  • Page 14: Installing And Testing Modem Drivers

    Installing and Testing Modem Drivers This chapter provides instructions on how to install and test the modem drivers in Windows 95/ 98/98SE, Windows NT, Windows 2000, Windows Me and Windows XP. This chapter is organized as follows: Installing Modem Drivers In Windows 95 Testing Modem Drivers In Windows 95 Installing Modem Drivers In Windows 98/98SE/NT/2000/Me Testing Modem Drivers In Windows 98/98SE...

  • Page 15: Installing Modem Drivers In Windows 95

    Installing Modem 1. Turn on your computer to allow the operating system to detect the modem. Drivers In 2. When the dialog box similar to Figure 3-1 Windows 95 appears, insert the Installation CD into your CD- ROM drive and then click the Next button. Figure 3-1 3.
  • Page 16 4. When the dialog box similar to Figure 3-3 appears, click the Browse button and locate the driver files in E:\Drivers\Win95 (where E: is your CD-ROM drive). 5. Click the OK button. Figure 3-3 6. When the dialog box similar to Figure 3-4 appears, click the Next button.
  • Page 17 8. When the dialog box similar to Figure 3-6 appears, click the Browse button and locate the driver files in E:\Drivers\Win95 (where E: is your CD-ROM drive). 9. Click the OK button to complete the installation. Figure 3-6 Installing and Testing Modem Drivers 3-4...

  • Page 18: Testing Modem Drivers In Windows 95

    Testing Modem 1. Click Start -> Settings -> Control Panel. 2. In the Control Panel window, double-click the Drivers In Modems icon. When the Modems Properties Windows 95 dialog box similar to Figure 3-7 appears, click the Diagnostics tab. 3. Select the COM port that has been assigned to your modem.

  • Page 19: Installing Modem Drivers In Windows 98/98Se/Nt/2000/Me

    Installing Modem 1. After you have installed the modem card, turn on your computer. Windows automatically detects the modem card and device drivers. Drivers In 2. When prompted for the device drivers, click the Cancel button. Windows 98/98SE/ 3. Insert the installation CD into your CD-ROM drive. The disc supports Windows AutoPlay mode and starts running automatically.

  • Page 20: Testing Modem Drivers In Windows 98/98Se

    Testing Modem 1. Click Start -> Settings -> Control Panel. 2. In the Control Panel window, double-click the Drivers In Modems icon. When the Modems Properties dialog Windows 98/98SE box similar to Figure 3-8 appears, click the Diagnostics tab. 3. Select the COM port that has been assigned to your modem.

  • Page 21: Testing Modem Drivers In Windows Nt

    2. In the Control Panel window, double-click the Modems icon. Drivers In 3. The Modems Properties dialog box similar to Windows NT Figure 3-9 appears. If your Creative Modem Blaster V.92 PCI DI5633 is listed, the installation is successful. Figure 3-9 Installing and Testing Modem Drivers 3-8...

  • Page 22: Testing Modem Drivers In Windows 2000

    Windows 2000 3. In the Phone and Modems Options dialog box, click the Modem tab. 4. Select your Creative Modem Blaster V.92 PCI DI5633, and then click the Properties button. 5. When the Modem Blaster V.92 PCI DI5633 Properties dialog box similar to Figure 3-10 appears, click the Diagnostics tab.

  • Page 23: Testing Modem Drivers In Windows Me

    Testing Modem 1. Click Start -> Settings -> Control Panel. 2. In the Control Panel window, double-click the Drivers In Modems icon Windows Me 3. When the Modems Properties dialog box similar to Figure 3-11 appears, click the Diagnostics tab. 4.

  • Page 24: Installing Modem Drivers In Windows Xp

    Anyway button. Creative Figure 3-13 has tested this driver on Windows XP, and it does not impair or destablize your computer. For more information, refer to “Problems with installing Creative drivers” on page B-8. Installing and Testing Modem Drivers 3-11...
  • Page 25 5. When the dialog box similar to Figure 3-14 appears, select the Install from a list or specific location (Advanced) option, and then click the Next button. Figure 3-14 6. When the dialog box similar to Figure 3-15 appears, select the Don’t search. I will choose the driver to install option, and then click the Next button.
  • Page 26 7. When the dialog box similar to Figure 3-16 appears, click the Next button. Figure 3-16 8. When the dialog box similar to Figure 3-17 appears, click the Continue Anyway button. Figure 3-17 Installing and Testing Modem Drivers 3-13...
  • Page 27 9. When the dialog box similar to Figure 3-18 appears, click the Finish button to complete the installation. Figure 3-18 Installing and Testing Modem Drivers 3-14...

  • Page 28: Testing Modem Drivers In Windows Xp

    Phone and Modems Options dialog box Windows XP appears. 3. Click the Modem tab. 4. Select your Creative Modem Blaster V.92 PCI DI5633, and then click the Properties button. 5. In the Creative Modem Blaster V.92 PCI DI5633 Properties dialog box similar to Figure 3-19, click the Diagnostics tab.

  • Page 29: Uninstalling Modem Drivers

    Uninstalling Modem Drivers This chapter provides instructions on how to uninstall modem drivers in Windows 95/98/98SE, Windows NT, Windows 2000, Windows Me and Windows XP. This chapter is organized as follows: Uninstalling Modem Drivers in Windows 95 Uninstalling Modem Drivers in Windows 98/98SE Uninstalling Modem Drivers in Windows NT Uninstalling Modem Drivers in Windows 2000 Uninstalling Modem Drivers in Windows Me...

  • Page 30: Uninstalling Modem Drivers In Windows 95

    3. When the Add/Remove Programs Properties dialog box similar to Figure 4-1 appears, click the Install/Uninstall tab. 4. Click Creative Modem Blaster V.92 PCI DI5633 from the list and click the Add/Remove button. 5. When Windows prompts you with Are you sure you want to remove ‘Creative Modem Blaster...

  • Page 31: Uninstalling Modem Drivers In Windows 98/98Se

    Windows 98/98SE similar to Figure 4-2 appears. 3. Click the Install/Uninstall tab. 4. Click Creative Modem Blaster V.92 PCI DI5633 from the list, and then click the Add/Remove button. 5. Turn off your computer and remove the modem card from your system.

  • Page 32: Uninstalling Modem Drivers In Windows Nt

    Windows NT 3. When the Add/Remove Programs Properties dialog box similar to Figure 4-3 appears, click the Install/Uninstall tab. 4. Select Creative Modem Blaster V.92 PCI DI5633 from the list and click the Add/Remove button. 5. Click the Next button.

  • Page 33: Uninstalling Modem Drivers In Windows 2000

    Modem Drivers in click the Add/Remove Programs icon. Windows 2000 3. When the dialog box similar to Figure 4-4 appears, click Creative Modem Blaster V.92 PCI DI5633, and then click the Remove button. 4. Turn off your computer and remove the modem card from your system.

  • Page 34: Uninstalling Modem Drivers In Windows Me

    Windows Me 3. When the dialog box similar to Figure 4-5 appears, click the Install/Uninstall tab. 4. Click Creative Modem Blaster V.92 PCI DI5633 from the list, and then click the Add/Remove button. 5. Turn off your computer and remove the modem card from your system.

  • Page 35: Uninstalling Modem Drivers In Windows Xp

    2. Click the Add/Remove Programs icon. Modem Drivers in 3. In the Add/Remove Programs dialog box Windows XP similar to Figure 4-6, click Creative Modem Blaster V.92 PCI DI5633, and then click the Change/Remove button. 4. Turn off your computer and remove the...

  • Page 36: Modem Features

    Modem Features Modem Blaster allows you to fax documents, transfer data and access online information easily from your computer. Some features of your Modem Blaster are: Plug and Play This feature allows you to install your Modem Blaster easily, as the device is automatically configured.

  • Page 37: Answering Machine

    Answering Machine Modem Blaster functions as an answering machine with multiple mail boxes. Remote users can leave messages in your mail box, and you can play back these messages at any time. Modem Blaster even pages you to notify you of new messages! Caller ID Modem Blaster displays phone numbers of calling parties if your phone is Caller-ID enabled.

  • Page 38: Data Compression

    V.44 Data Your Modem Blaster incorporates the new V.92 standard. This new standard offers V.44 Data Compression technology that allows you to browse the Internet at higher speeds than existing Compression data compression standards. Modem-On-Hold This feature allows you to answer an incoming call even when you are surfing the Internet. Check with your local Internet Service Provider on whether this feature is supported in your area.
  • Page 39 2. A dialog box similar to Figure 5-2 appears, telling you that you only have two minutes to complete your call. The call is automatically cut off after two minutes. After completing your call, click the Reconnect button. The modem will reconnect to the Internet.

  • Page 40: Plug And Play

    General Specifications This appendix lists the general specifications of your modem. Plug and Play PCI specification compliant. Plug and Play resources. Table A-1: Plug and Play Resource Information. Dependent functions Resource Information Choice 1 I/O Port: 3E8 to 3EF COM 3 IRQ: 3, 4, 5, 7, 9, 10, 11 or 15 Choice 2 I/O Port: 2E8 to 2EF...

  • Page 41: Data Features

    Table A-1: Plug and Play Resource Information. Dependent functions Resource Information Choice 5 I/O Port: 2A0 to 2A7, Free-For-All 2A8 to 2AF, 2D8 to 2DF IRQ: 3, 4, 5, 7, 9, 10, 11 or 15 Data Features Integrated data, fax, and voice mail modem. 56,000/54,000/52,000/50,000/48,000/46,000/44,000/42,000/40,000/38,000/36,000/34,000/ 33,600/28,800/26,400/24,000/21,600/19,200/16,800/14,400/12,000/9,600/7,200/4,800/ 2,400/1,200/300 bps data speeds.

  • Page 42: Fax Features

    Fax Features Supports Class 1 fax commands. Fax speeds up to 14,400 bps for send and receive. Compatibility with the following fax modem transmission standards: • V.17 (14400 bps) • V.21 Channel 2 (300 bps) • V.27ter (7200 bps) • V.29 (9600 bps) Video Conferencing Supports V.92 standard to allow high performance video conferencing over standard phone lines and the Internet.

  • Page 43: Troubleshooting And Faqs

    Troubleshooting and FAQs This appendix provides tips and solutions for resolving some of the problems you might encounter with Modem Blaster V.92 PCI DI5633 either during installation or normal use. It also answers some frequently asked questions (FAQs) about Modem Blaster V.92 PCI DI5633. The installation does not start automatically after the installation CD is inserted.

  • Page 44: Problems With Your Modem

    The modem fails to accept commands to dial or answer a call. Problems With Your Cause There may be an improper telephone line connection. Modem Solution Make sure the telephone cable is attached to the Telephone Line jack, and that the telephone is connected to the Phone jack on your card.
  • Page 45 The modem or communications software cannot detect a different dial or busy tone. For example, if you are connecting to a PABX system, the dial or busy tone generated is different from the usual dial or busy tone. Solution Prompt the user to respond. This may, however, result in a long delay before the communications software responds to the remote user hanging up.

  • Page 46: Frequently Asked Questions

    No dial tone when using the modem. Cause The IRQ of the modem is either in conflict with another device or is mis-reported in Windows. Solution Many chipsets have IRQ routing drivers for Windows. If you have an internal modem, and these drivers do not work or do not exist on your system, changing the slot of the modem card may help.
  • Page 47 What is dual mode and how does it affect my connection speeds to the Internet? Solution Dual mode allows you to connect to a V.90 or K56flex-capable Internet service provider without having to change your modem settings or software. This is because Modem Blaster V.92 PCI DI5633 automatically detects which 56K standard to use.

  • Page 48: Resolving Hardware Conflicts

    Resolving Hardware Hardware conflicts may occur when two or more peripheral devices are set to use the same I/O address, IRQ line or DMA channel. Conflicts Resolving Conflicts in To resolve conflicts in Windows 95/98/98 SE/Me, change the resource settings of your modem or the conflicting peripheral device using Device Manager.

  • Page 49: Resolving Conflicts In Windows 2000/Xp

    Resolving Conflicts in To run Device Manager: Windows 2000/XP 1. Click Start -> Settings -> Control Panel. 2. Click the System icon. The System Properties dialog box appears. 3. Click the Hardware tab. 4. Click the Device Manager button. 5. Double-click Modem. 6.

  • Page 50: Problems With Installing Creative Drivers

    You may see this message when installing this driver or update. If you do, you may choose to click the Continue Anyway button. Creative has tested this driver on Windows XP, and it does not impair or destablize your computer.

  • Page 51: Service And Warranty Information

    Service and Warranty Information Visit our online help website for help with installation, answers to frequently asked questions, or troubleshooting tips. Our website hold a wealth of information as well as up-to-the-minute software and driver upgrades. www.americas.creative.com/support Service and Warranty Information C-1...

  • Page 52: Tech Support

    Creative Labs, Inc., Technical Support, 1523 Cimarron Plaza, Stillwater, OK 74075. If after consulting our online help, you still have an installation question on a Creative product, you may contact us by the following numbers (please have your system hardware and operating system...

  • Page 53: Product Return

    Creative. When returning a product for factory service: Shipment to Creative is at your expense and you assume all risk. Ship the package through a carrier that provides proof of delivery; insure the shipment at full product value.

  • Page 54: Warranty Information

    The equipment warranty of Creative Technology Ltd., shall constitute the sole and exclusive remedy of any buyer of the manufacturer’s equipment and the sole and...
  • Page 55 Creative Labs Inc. 1523 Cimarron Plaza Stillwater Oklahoma 74075. Creative Technology Ltd. 31, International Business Park Creative Resource Singapore 609921...

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