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User Manual
Creative Modem Blaster
V.92 PCI DI5732
Information in this document is subject to change without notice and does not represent a commitment on the part of Creative
Technology Ltd. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or
mechanical, including photocopying and recording, for any purpose without the written permission of Creative Technology Ltd.
The software described in this document is furnished under a license agreement and may be used or copied only in accordance
with the terms of the license agreement. It is against the law to copy the software on any other medium except as specifically
allowed in the license agreement. The licensee may make one copy of the software for backup purposes.
Copyright © 2002 Creative Technology Ltd. All rights reserved.
Version 1.0
April 2002
Modem Blaster is a registered trademark of Creative Technology Ltd. in the United States and/or other countries. Microsoft,
MS-DOS, and Windows are registered trademarks of Microsoft Corporation. All rights reserved. All other products are
trademarks or registered trademarks of their respective owners.
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Table of Contents
Related Manuals for Creative DI5732
Summary of Contents for Creative DI5732
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Page 1: User Manual
V.92 PCI DI5732 Information in this document is subject to change without notice and does not represent a commitment on the part of Creative Technology Ltd. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the written permission of Creative Technology Ltd. - Page 2 OR USE THE SOFTWARE. PROMPTLY RETURN, WITHIN 15 DAYS, THE SOFTWARE, ALL RELATED DOCUMENTATION AND ACCOMPANYING ITEMS TO THE PLACE OF ACQUISITION FOR A REFUND. This is a legal agreement between you and Creative 2. For Use on a Single Computer reproduce on the copy all copyright and other Technology Ltd.
- Page 3 CDDB Data, the Creative if you fail to comply with any term or Software with other programs, you shall not CDDB Client and CDDB Servers. CDDB condition of this Agreement.
- Page 4 PRODUCT RETURNS to contaminate other computer programs or assume the entire cost of all necessary servicing, If you must ship the software to Creative or an computer data, consume computer resources, repair or correction. authorized Creative distributor or dealer, you must...
- Page 5 This Agreement is the entire agreement between us Microsoft Software. Any other use of the Microsoft OR IMPLIED, INCLUDING, BUT NOT LIMITED and you agree that Creative will not have any Software is prohibited. TO, ANY IMPLIED WARRANTIES OR liability for untrue statement or representation made...
- Page 6 Creative disclaims any Modifications périphériques à votre sytème. liability with regard to any illegal use of the Creative Any changes or modifications not expressly product and Creative shall in no event be liable with Notice for the USA...
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Page 7: Table Of Contents
Contents Introduction Before You Begin............................ii Package Contents........................... ii Recording Model and Serial Numbers..................ii Checking System Requirements....................ii Document Conventions........................iii About Your Modem Jacks.................................1-2 Installing Hardware Installation Steps.............................2-2 Step 1: Prepare your computer....................2-2 Step 2: Insert the modem card ....................2-3 Step 3: Connect to power supply....................2-3 Step 4: Connect to telephone line and telephone set ..............2-4 Notes on connecting the telephone line and telephone set ..............2-5... - Page 8 In Windows 98SE........................4-2 In Windows 2000 ........................4-3 In Windows Me..........................4-3 In Windows XP ..........................4-4 Modem Features Plug and Play ..........................5-2 Faxes ............................5-2 Internet Access..........................5-2 Video Conferencing ........................5-2 V.44 Data Compression ......................5-2 QuickConnect ..........................5-3 PCM Upstream...........................5-3 Modem-on-Hold.........................5-3 Using Modem-on-Hold ..........................5-4 Technical Specifications Troubleshooting Problems Installing Software ........................
- Page 9 If You Have a Problem.......................... C-3 Returning a product for repair....................C-4 Operating Hours............................. C-4 Limited Warranty........................... C-5 Creative European Contact Centre...
- Page 10 Introduction...
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Page 11: Before You Begin
This section contains information you should know about before using this manual. Read the information carefully before proceeding further. Package Contents • Creative Modem Blaster V.92 PCI DI5732 card • Telephone cable • CD-ROM containing drivers, applications, and PDF User Manual Recording Model and Your modem card has a model number and a serial number. -
Page 12: Document Conventions
Document The following typographical conventions are used throughout this document. Conventions Note. This highlights additional or important information about a feature. Caution! This highlights proper usage of your product. Use this information to avoid risky situations. Warning! This warns you of possible hazards to yourself or your product, that may result in injury or damage. -
Page 13: About Your Modem
About Your Modem... -
Page 14: Jacks
About Your Modem Jacks Jacks are one-hole connecting interfaces on your modem card. They allow you to attach other devices to your card. Jacks are found on the rear panel of your modem card. The jacks on your modem card can be seen in Figure 1-1. Place the modem card in front of you as you go through this chapter. -
Page 15: Installing Hardware
Installing Hardware... -
Page 16: Installation Steps
Installing Hardware Installation Steps Step 1: Prepare your Turn off your computer and all peripheral devices. Touch a metal plate on your system to ground yourself and to discharge any static electricity, and computer then unplug the power cord from the wall outlet. Remove your computer casing. -
Page 17: Step 2: Insert The Modem Card
Step 2: Insert the Align the modem card with the unused PCI slot and press the card gently but firmly into the slot as shown in Figure 2-2. modem card Secure the modem card with the screw you had placed aside earlier. Fasten the modem card and bracket with a screw. -
Page 18: Step 4: Connect To Telephone Line And Telephone Set
Step 4: Connect to Locate the most convenient telephone wall outlet. If a telephone set is already connected to it, unplug the telephone cable from the wall outlet. telephone line and Connect the telephone cable from a telephone set to the Phone jack of the modem. telephone set Modem card Telephone set... -
Page 19: Notes On Connecting The Telephone Line And Telephone Set
Notes on Before using the modem, you need to connect your telephone line and telephone set to the modem card. connecting the To ensure that the modem works properly, know that: • Your modem cannot be used on “party lines”, nor can it be used on toll or coin-operated lines. telephone line Contact your local telephone company for help if you are not sure about the suitability of your and telephone set... -
Page 20: Installing And Testing The Modem Drivers
Installing and Testing the Modem Drivers... -
Page 21: Installing The Modem Driver In Windows 98Se/2000/Me/Xp
Installing and Testing the Modem Drivers This chapter is organised as follows: • Installing the Modem Driver In Windows 98SE/2000/Me/XP • Testing the Modem Driver Installing the After you have installed the modem card, turn on your computer. Windows automatically detects the modem card and device drivers. -
Page 22: Testing The Modem Driver
Testing the Modem Driver In Windows 98SE Click Start -> Settings -> Control Panel. Double-click the Modems icon. The Modems Properties dialog box similar to Figure 3-1 appears. Click the Diagnostics tab. Click the COM port that has been assigned to your modem. Click the More Info button to display the response status of your modem. -
Page 23: In Windows 2000
Double-click the Phone and Modems icon. The Phone and Modems Options dialog box appears. Click the Modems tab. Click your Creative Modem Blaster V.92 DI5732, and then click the Properties button. The Creative Modem Blaster V.92 DI5732 Properties dialog box similar to Figure 3-2 appears. -
Page 24: In Windows Xp
Click Start -> Settings -> Control Panel. Double-click the Phone and Modems icon. Click the Modems tab. Click your Creative Modem Blaster V.92 DI5732, and then click the Properties button. The Creative Modem Blaster V.92 DI5732 Properties dialog box similar to Figure 3-4 appears. -
Page 25: Uninstalling The Modem
Uninstalling the Modem... -
Page 26: In Windows 98Se
Click Start -> Settings -> Control Panel. Double-click the Add/Remove Programs icon. The Add/Remove Programs Properties dialog box similar to Figure 4-1 appears. Click the Install/Uninstall tab, and then click Creative Modem Blaster V.92 DI5732. Click the Add/Remove button. Click the OK button. -
Page 27: In Windows 2000
Double-click the Add/Remove Programs icon. When a dialog box similar to Figure 4-3 appears, click the Install/Uninstall tab. Click Creative Modem Blaster V.92 DI5732, and then click the Add/Remove button. Click the OK button. Turn off your computer and remove the modem card. -
Page 28: In Windows Xp
Programs dialog box similar to Figure 4-4 appears. Click the Change or Remove Programs button. Click Creative Modem Blaster V.92 DI5732, and then click the Change/ Remove button. Turn off your computer and remove the modem card. Figure 4-4 Uninstalling the Modem 4-4... -
Page 29: Modem Features
Modem Features... -
Page 30: Plug And Play
Modem Features Besides transferring data and accessing online information, your Creative Modem Blaster has the following features: Plug and Play This feature allows you to install your modem easily, as it is automatically configured. Faxes Use your modem to send and receive fax documents. This feature also allows you to configure the modem to serve as a fax-on-demand system by using the software provided. -
Page 31: Quickconnect
QuickConnect This feature drastically reduces the amount of time it takes to establish a connection with your Internet Service Provider. The characteristics of the last call are saved in your computer, and retrieved for subsequent calls, resulting in a shorter connection time. PCM Upstream This feature enhances your Modem Blaster’s data upload speed from 33.6 Kbps to a maximum of 48 Kbps. -
Page 32: Using Modem-On-Hold
Using Modem- If a call comes in while you are on the Internet, the FaxTalk NetOnHold dialog box similar to Figure 5-1 on-Hold appears, click the Accept Call button. You have two minutes to complete your call. The call is automatically cut off after two minutes. -
Page 33: Technical Specifications
Technical Specifications... - Page 34 Technical Specifications This appendix lists the general specifications of your modem. Plug and Play PCI specification compliant. Plug and Play resources. Table A-1: Plug and Play Resource Information. EPENDENT ESOURCE NFORMATION FUNCTIONS Choice 1 I/O Port: 3E8 to 3EF COM 3 IRQ: 3, 4, 5, 7, 9, 10, or 11 Choice 2 I/O Port: 2E8 to 2EF...
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Page 35: Data Features
Data Features Integrated data, fax, and voice mail modem. 56,000/54,000/52,000/50,000/48,000/46,000/ 44,000/42,000/40,000/38,000/36,000/34,000 33,600/28,800/26,400/24,000/21,600/19,200/16,800/14,400/ 12,000/9,600/7,200/4,800/2,400/1,200/ 300 bps data speeds. Due to line conditions Compatibility with the following data modem standards: and FCC regulations, • V.92, V.90, V.34, V.32bis, V.32, V.23, V.22bis, V.22A/B, and V.21; Bell 212A your data rate may be and 103J. -
Page 36: Troubleshooting
Troubleshooting... -
Page 37: Problems Installing Software
This appendix provides tips and solutions for resolving some of the problems you might encounter with Creative Modem Blaster V.92 PCI DI5732 either during installation or normal use. Problems The installation does not start automatically after the Creative Modem Blaster Installation CD is inserted. Installing The AutoPlay feature in your Windows system may not be enabled. -
Page 38: Resolving Hardware Conflicts
Resolving Hardware conflicts may occur when two or more peripheral devices are set to use the same I/O address, IRQ line or DMA channel. Hardware To resolve conflicts in Windows 98SE, Windows 2000, Windows Me or Windows XP, change the Conflicts resource settings of your modem or the conflicting peripheral device using Device Manager. -
Page 39: Resolving Conflicts In Windows 2000/Xp
Resolving Conflicts in To run Device Manager: Click Start -> Settings -> Control Panel. Windows 2000/XP Click the System icon. The System Properties dialog box appears. Click the Hardware tab. Click the Device Manager button. Double-click Modem. Right-click the name of your modem. A menu appears. Select the Properties option. - Page 40 The modem cannot connect to the Internet at 56,000 bps. This may be due to line conditions in your area. Due to FCC regulations and/or line conditions, it is not always possible to achieve the maximum data rate. To solve this problem: Try moving the telephone line away from any power source, monitor, printer or computer cable.
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Page 41: C Technical Support
We are committed to giving you the best products aswell as the best service by providing you with a comprehensive suite of eService options complemented by telephone support. With Creative's eService strategy, we deliver the best possible customer experience using our multilingual Customer support portal, interactive chat, email support and our self-service knowledgebase. -
Page 42: Webchat
You have the option to contact our service support team via telephone. Telephone numbers can Telephone be found in the “Creative European Contact Centre” section below. The Creative website offers a range of updates and drivers for our products in a variety of Download Drivers operating systems. -
Page 43: If You Have A Problem
Please retain all contents including packaging and proof of purchase until you are fully satisfied with your product. Problem If you have a problem installing or using your Creative product, please use the Creative eServices and/or telephone support for assistance. Should you contact Technical Support, you may be asked for information regarding the following:... -
Page 44: Returning A Product For Repair
Creative may replace or repair the product with new or re-conditioned parts, and the faulty parts will become the property of Creative. The warranty period for your repaired/replacement item is 90 days from the date of shipment from Creative, or what is left on the original item’s warranty, whichever is longer. -
Page 45: Limited Warranty
In no event shall Creative or its licensors be liable for any indirect, incidental, special or consequential loss or for any lost profits, savings or data arising from or relating to the use of this product, even if Creative or its This warranty gives you specific licensors have been advised of the possibility of such loss. -
Page 46: Creative European Contact Centre
Creative European Contact Centre CREATIVE LABS (IRELAND) LTD., Italy Holland Technical Support Department, +353 1 4333210 +353 1 4333272 Ballycoolin Business Park, Blanchardstown, Dublin 15, Ireland. Austria Switzerland Fax: +353 1 8205052 +353 1 4380060 +353 1 4380070 United Kingdom...