Creative Modem BLASTER USB DE5771 Getting Started
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Creative Modem BLASTER USB DE5771 Getting Started

Creative Modem BLASTER USB DE5771 Getting Started

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Creative Modem Blaster USB DE5771

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Summary of Contents for Creative Modem BLASTER USB DE5771

  • Page 1 *HWWLQJ 6WDUWHG Creative Modem Blaster USB DE5771 ,QIRUPDWLRQ LQ WKLV GRFXPHQW LV VXEMHFW WR FKDQJH ZLWKRXW QRWLFH DQG GRHV QRW UHSUHVHQW D FRPPLWPHQW RQ WKH SDUW RI &UHDWLYH 7HFKQRORJ\ /WG 1R SDUW RI WKLV PDQXDO PD\ EH UHSURGXFHG RU WUDQVPLWWHG LQ DQ\ IRUP RU E\ DQ\ PHDQV HOHFWURQLF RU PHFKDQLFDO LQFOXGLQJ SKRWRFRS\LQJ DQG UHFRUGLQJ IRU DQ\ SXUSRVH ZLWKRXW WKH ZULWWHQ SHUPLVVLRQ RI &UHDWLYH 7HFKQRORJ\ /WG 7KH VRIWZDUH GHVFULEHG LQ WKLV GRFXPHQW LV IXUQLVKHG XQGHU D OLFHQVH DJUHHPHQW DQG PD\ EH XVHG...
  • Page 2 &UHDWLYH (QG8VHU 6RIWZDUH /L FH QV H $ JUH HPH QW 9HUVLRQ  -XO\  3/($6( 5($' 7+,6 '2&80(17 &$5()8//< %()25( ,167$//,1* 7+( 62)7:$5( %< ,167$//,1* $1' 86,1* 7+( 62)7:$5( <28 $*5(( 72 %( %281' %< 7+( 7(506 2) 7+,6 $*5((0(17 ,) <28 '2 127 $*5(( 72 7+( 7(506 2) 7+,6 $*5((0(17 '2 127 ,167$// 25 86( 7+( 62)7:$5( 352037/<...
  • Page 3  /LPLWDWLRQV RQ 8VLQJ &RS\LQJ DQG 0RGLI\LQJ ,Q DQ\ HYHQW \RX ZLOO QRWLI\ &UHDWLYH RI DQ\ UHJDUGLQJ WKH DFFXUDF\ RI DQ\ &''% 'DWD IURP LQ WKH 6RIWZDUH LQIRUPDWLRQ GHULYHG IURP UHYHUVH HQJLQHHULQJ RU WKH &''% 6HUYHUV &''% UHVHUYHV WKH ULJKW WR ([FHSW WR WKH H[WHQW H[SUHVVO\ SHUPLWWHG E\ WKLV VXFK RWKHU DFWLYLWLHV DQG WKH UHVXOWV WKHUHRI ZLOO GHOHWH GDWD IURP WKH &''% 6HUYHUV RU WR FKDQJH...
  • Page 4 GLVNV RQ ZKLFK WKH 6RIWZDUH LV IXUQLVKHG ZLOO EH IUHH 6833257 )25 7+( 62)7:$5( $*5((0(17 (9(1 ,) &5($7,9( 25 ,76 RI GHIHFWV DV VHW IRUWK LQ WKH :DUUDQW\ &DUG RU /,&(16256 +$9( %((1 $'9,6(' 2) 7+( )XUWKHU &UHDWLYH VKDOO QRW EH OLDEOH IRU WKH DFFXUDF\ SULQWHG PDQXDO LQFOXGHG ZLWK WKH 6RIWZDUH 1R 3266,%,/,7<...
  • Page 5 HPSOR\HHV HPSOR\HUV FRQWUDFWRUV DQG DJHQWV DQG SXUSRVH RI UHSODFLQJ WKH FRUUHVSRQGLQJ ILOHV DQG LI VR &UHDWLYH ZLOO SURYLGH VXFK LQIRUPDWLRQ WR RQ DQ\ VXFFHVVRUV DQG DVVLJQHHV 1HLWKHU WKH SURYLGHG ZLWK D SUHYLRXVO\ OLFHQVHG FRS\ RI WKH \RX ZLWKLQ D UHDVRQDEOH WLPH DQG RQ UHDVRQDEOH 6RIWZDUH QRU DQ\ LQIRUPDWLRQ GHULYHG WKHUHIURP 0LFURVRIW VRIWZDUH SURGXFW ³25,*,1$/ FRQGLWLRQV...
  • Page 6 Creative disclaims any Modifications périphériques à votre sytème. liability with regard to any illegal use of the Creative product and Creative shall in no event be liable with Any changes or modifications not expressly Notice for the USA...

  • Page 7: Table Of Contents

    Contents Introduction Before You Begin ............................i Recording Model and Serial Numbers ................... i Checking System Requirements ..................... i Document Conventions........................ii About Your Modem Installing Hardware Step 1: Connect to the telephone line ..................2-1 Step 2: Connect to the computer....................2-2 Installing and Testing Modem Drivers Installing the Modem Driver in Windows 98/98SE................
  • Page 8 8QLQVWDOOLQJ WKH 0RGHP LQ :LQGRZV 0H   8QLQVWDOOLQJ WKH 0RGHP LQ :LQGRZV ;3  Modem Features 3OXJ DQG 3OD\   )D[HV   ,QWHUQHW $FFHVV  $QVZHULQJ 0DFKLQH   9LGHR &RQIHUHQFLQJ   4XLFN&RQQHFW   0RGHPRQ+ROG   3&0 8SVWUHDP   9 'DWD &RPSUHVVLRQ   General Specifications...
  • Page 9 'RZQORDG 'ULYHUV  & 'RZQORDG 0DQXDOV  & ,I <RX +DYH D 3UREOHP  & 5HWXUQLQJ D SURGXFW IRU UHSDLU & 2SHUDWLQJ +RXUV & /LPLWHG :DUUDQW\ & :KDW WKLV ZDUUDQW\ GRHV QRW FRYHU  & Creative European Contact Centre...
  • Page 10 Introduction...

  • Page 11: Before You Begin

    Introduction 7KLV VHFWLRQ FRQWDLQV LQIRUPDWLRQ \RX VKRXOG NQRZ EHIRUH XVLQJ WKLV PDQXDO 5HDG WKH LQIRUPDWLRQ Before You Begin FDUHIXOO\ EHIRUH SURFHHGLQJ IXUWKHU Recording Model <RXU PRGHP KDV D PRGHO QXPEHU DQG D VHULDO QXPEHU :ULWH GRZQ WKHVH QXPEHUV DIWHU UHPRYLQJ WKH PRGHP IURP LWV SDFNDJLQJ <RX ZLOO QHHG WR TXRWH WKHVH QXPEHUV ZKHQ FRQWDFWLQJ RXU 7HFKQLFDO 6XSSRUW and Serial Numbers RIILFH.

  • Page 12: Document Conventions

    Document 7KLV PDQXDO XVHV WKH IROORZLQJ FRQYHQWLRQV WR KHOS \RX ORFDWH DQG LGHQWLI\ WKH LQIRUPDWLRQ WKDW \RX QHHG Conventions 7DEOH L 'RFXPHQW FRQYHQWLRQV Text Element 7KLV QRWHSDG LFRQ LQGLFDWHV LQIRUPDWLRQ WKDW LV RI SDUWLFXODU LP SRUWDQFH DQG VKRXOG EH FRQVLGHUHG EHIRUH FRQWLQXLQJ 7KLV DODUP FORFN LFRQ LQGLFDWHV WKDW IDLOXUH WR DGHUH WR GLUHFWLRQV PD\ UHVXOW LQ ORVV RI GDWD RU GDPDJH WR \RXU V\VWHP 7KH ZDUQLQJ VLJQ LQGLFDWHV WKDW IDLOXUH WR DGKHUH WR GLUHFWLRQV...

  • Page 13: About Your Modem

    About Your Modem...
  • Page 14 About Your Modem <RXU PRGHP KDV EHHQ GHVLJQHG ZLWK VLPSOLFLW\ LQ PLQG 2QO\ WZR FRQQHFWRUV DUH RQ \RXU PRGHP²RQH WKH 86% &RQQHFWRU DQG WZR WKH 7HOHSKRQH /LQH -DFN 1R H[WUD SRZHU FRQQHFWRU LV QHHGHG DV WKLV LV D 86%SRZHUHG GHYLFH WKDW GUDZV SRZHU IURP \RXU FRPSXWHU V 86% SRUW 7R ILQG RXW PRUH DERXW JHWWLQJ \RXU PRGHP TXLFNO\ FRQQHFWHG VHH &KDSWHU  ³,QVWDOOLQJ +DUGZDUH´ USB connector Telephone...

  • Page 15: Installing Hardware

    Installing Hardware...

  • Page 16: Step 1: Connect To The Telephone Line

    Installing Hardware Step 1: Connect to  /RFDWH WKH PRVW FRQYHQLHQWO\ORFDWHG WHOHSKRQH ZDOO RXWOHW  ,I D SKRQH LV DOUHDG\ FRQQHFWHG WR LW XQSOXJ WKH WHOHSKRQH FDEOH IURP WKH ZDOO RXWOHW the telephone line  &RQQHFW WKH VXSSOLHG WHOHSKRQH FDEOH IURP WKH ZDOO RXWOHW WR \RXU PRGHP¶V 7HOHSKRQH /LQH MDFN Telephone Line jack Wall outlet Supplied...

  • Page 17: Step 2: Connect To The Computer

    Step 2: Connect to  &RQQHFW WKH VPDOOHU HQG RI WKH VXSSOLHG 86% FDEOH WR WKH 86% FRQQHFWRU ORFDWHG DW WKH EDFN SDQHO RI WKH PRGHP the computer USB connector USB port Supplied USB cable )LJXUH  &RQQHFWLQJ WKH 86% FDEOH  &RQQHFW WKH RWKHU HQG RI WKH 86% FDEOH WR \RXU FRPSXWHU¶V 86% SRUW <RX FDQ GR WKLV ZKLOH \RXU FRPSXWHU LV WXUQHG RQ  7XUQ RQ \RXU FRPSXWHU LI LW KDV QRW DOUHDG\ EHHQ WXUQHG RQ <RXU FRPSXWHU DXWRPDWLFDOO\ GHWHFWV \RXU...
  • Page 18 7R HQVXUH WKDW WKH PRGHP ZRUNV SURSHUO\ QRWH WKDW Notes on <RXU PRGHP FDQQRW EH XVHG RQ ³SDUW\ OLQHV´ QRU FDQ LW EH XVHG RQ WROO RU FRLQRSHUDWHG OLQHV Telephone Lines &RQWDFW \RXU ORFDO WHOHSKRQH FRPSDQ\ IRU KHOS LI \RX DUH QRW VXUH DERXW WKH VXLWDELOLW\ RI \RXU WHOHSKRQH OLQH 7KLV PRGHP LV LQWHQGHG IRU XVH RQ DQ DQDORJ WHOHSKRQH OLQH DOVR FDOOHG D 3276 3ODLQ 2OG 7HOHSKRQH 6HUYLFH OLQH 7KLV PRGHP FDQQRW EH FRQQHFWHG GLUHFWO\ WR D GLJLWDO WHOHSKRQH OLQH...

  • Page 19: Installing And Testing Modem Drivers

    Installing and Testing Modem Drivers...
  • Page 20 Installing and Testing Modem Drivers This chapter is organized as follows: Installing the Modem Driver in Windows 98/98SE Testing the Installation in Windows 98/98SE Installing the Modem Driver in Windows 2000 Testing the Installation in Windows 2000 Installing the Modem Driver in Windows Me Testing the Installation in Windows Me Installing the Modem Driver in Windows XP Testing the Installation in Windows XP...

  • Page 21: Installing The Modem Driver In Windows 98/98Se

    After installing the modem driver, test the modem to ensure 3it has Figure 3-1 been installed properly (see 3. Insert the Creative Installation CD into your DVD/ “Testing the Installation in CD-ROM drive, then click the Next button. The Windows 98/98SE” on page 3-5).
  • Page 22 4. Click the Search for the best driver for your device (Recommended) option, then click the Next button. The dialog box in Figure 3-3 appears. 5. Click the Specify a location check box, then click the Browse button to locate the driver files in E:\Drivers\Win 98 (where E: represents your DVD/ CD-ROM drive).
  • Page 23 7. Click the Next button. The dialog box in Figure 3-5 appears. 8. Click the Finish button to complete your modem installation. Figure 3-5 9. At the end of installation, the dialog box in Figure 3-6 appears. 10. Click the country you are residing in, then click the OK button to let the new settings take effect.

  • Page 24: Testing The Installation In Windows 98/98Se

    Testing the 1. Click Start -> Settings -> Control Panel. 2. Double-click the Modems icon. The Modems Properties Installation in dialog box in Figure 3-7 appears. Windows 98/ 3. Click the Diagnostics tab, then click the COM port that has been assigned to your modem. 98SE Figure 3-7 : Modem Properties dialog box.

  • Page 25: Installing The Modem Driver In Windows 2000

    (see “Testing the Installation in Windows 2000” on page 3-10). Figure 3-9 3. Insert the Creative Installation CD into your DVD/CD- ROM drive, then click the Next button. The dialog box in Figure 3-10 appears. Figure 3-10...

  • Page 26: Click The Next Button. The Dialog Box In Figure

    4. Click the Search for a suitable driver for my device (recommended) option, then click the Next button. The dialog box in Figure 3-11 appears. Figure 3-11 5. Click the Specify a location check box, then click the Next button. The dialog box in Figure 3-12 appears.
  • Page 27 6. Click the Browse button to locate the driver files in E:\Drivers\Win 2000 (where E: represents your DVD/CD-ROM Drive), then click the OK button. The dialog box in Figure 3-13 appears. Figure 3-13 7. Click the Next button. The dialog box in Figure 3-14 appears.

  • Page 28: Click The Finish Button To Complete Your Modem

    8. Click the Yes button. The dialog box in Figure 3-15 appears. 9. Click the Finish button to complete your modem installation. Figure 3-15 Installing and Testing Modem Drivers 3-9...

  • Page 29: Testing The Installation In Windows 2000

    Installation in and Modem Options dialog box in Figure 3-16 appears. Windows 2000 3. Click the Modems tab, then click the Properties button. The Creative Modem Blaster USB Properties dialog box appears. Figure 3-16 : Phone and Modem Options dialog box.

  • Page 30: Installing The Modem Driver In Windows Me

    “Testing the Installation in Figure 3-18 Windows Me” on page 3-14). 3. Insert the Creative Installation CD into your DVD/ CD-ROM drive. Then, click the Specify the location of the driver (Advanced) option and click the Next button. The dialog box in Figure 3-19 appears.
  • Page 31 5. Click the Next button. The dialog box in Figure 3-20 appears. Figure 3-20 6. Click the Next button. The dialog box in Figure 3-21 appears. 7. Click the Finish button to complete your modem installation. Figure 3-21 Installing and Testing Modem Drivers 3-12...

  • Page 32: At The End Of Installation, The Dialog Box In Figure

    8. At the end of installation, the dialog box in Figure 3-22 appears. 9. Click the country you are residing in, then click the OK button to let the new settings take effect. Figure 3-22 Installing and Testing Modem Drivers 3-13...

  • Page 33: Testing The Installation In Windows Me

    Testing the 1. Click Start -> Settings -> Control Panel. 2. Double-click the Modems icon. The Modems Installation in Properties dialog box in Figure 3-23 appears. Windows Me 3. Click the Diagnostics tab, then click the COM port that has been assigned to your modem. Figure 3-23 : Modem Properties dialog box.

  • Page 34: Installing The Modem Driver In Windows Xp

    Operating System to detect your modem. Windows XP When detected, the dialog box in Figure 3-25 appears. 2. Insert the Creative Installation CD into your DVD/CD- ROM drive, then click the Cancel button. After installing the modem driver, test the modem to ensure it has been installed properly (see “Testing the Installation in...
  • Page 35 6. Click the Continue Anyway button. The dialog box in Figure 3-28 appears. Figure 3-28 7. Click the Install from a list or specific location (Advanced) option, then click the Next button. The dialog box in Figure 3-29 appears. Figure 3-29 Installing and Testing Modem Drivers 3-16...
  • Page 36 Next button. The dialog box in Figure 3-30 appears. 9. Click the Show compatible hardware check box to select it, then click Creative Modem Blaster USB in the Models box. Figure 3-30 10. Click the Next button. The dialog box in Figure 3-31 appears.
  • Page 37 11. Click the Continue Anyway button. The dialog box in Figure 3-32 appears. 12. Click the Finish button to complete your modem installation. Figure 3-32 Installing and Testing Modem Drivers 3-18...

  • Page 38: Testing The Installation In Windows Xp

    Windows XP 3. Click the Modems tab. Figure 3-33 : Phone and Modem Options dialog box. 4. Click Creative Modem Blaster USB, then click the Properties button. The Creative Modem Blaster USB Properties dialog box in Figure 3-34 appears. 5. Click the Diagnostics tab.
  • Page 39 6. Click the Query Modem button to display the response status of your modem (Figure 3-35). If your modem is not responding, it may be due to a conflict between the modem and another peripheral device. To resolve the conflict, you must change the settings on your modem (see “Resolving Hardware Conflicts”...

  • Page 40: Uninstalling Modem Drivers

    Uninstalling Modem Drivers...
  • Page 41 Uninstalling Modem Drivers This chapter is organized as follows: Uninstalling the Modem in Windows 98/98SE Uninstalling the Modem in Windows 2000 Uninstalling the Modem in Windows Me Uninstalling the Modem in Windows XP Uninstalling Modem Drivers 4-1...

  • Page 42: Uninstalling The Modem In Windows 98/98Se

     &OLFN WKH 6WDUW ! 6HWWLQJV ! Uninstalling the &RQWURO 3DQHO Modem in  'RXEOHFOLFN WKH $GG 5HPRYH 3URJUDPV LFRQ 7KH Windows 98/ $GG5HPRYH 3URJUDPV 98SE 3URSHUWLHV GLDORJ ER[ LQ )LJXUH  DSSHDUV  &OLFN &UHDWLYH 0RGHP %ODVWHU 86% WKHQ FOLFN WKH $GG5HPRYH EXWWRQ  :KHQ :LQGRZV SURPSWV \RX WR UHPRYH WKH PRGHP FOLFN...

  • Page 43: Uninstalling The Modem In Windows 2000

     &OLFN 6WDUW ! 6HWWLQJV ! Uninstalling the &RQWURO 3DQHO Modem in  'RXEOHFOLFN WKH 3KRQH DQG 0RGHP 2SWLRQV LFRQ 7KH Windows 2000 GLDORJ ER[ LQ )LJXUH  DSSHDUV  &OLFN WKH 0RGHPV WDE WKHQ FOLFN &UHDWLYH 0RGHP %ODVWHU 86% DQG FOLFN WKH 5HPRYH EXWWRQ  :KHQ :LQGRZV SURPSWV \RX WR UHPRYH WKH PRGHP FOLFN WKH...
  • Page 44  &OLFN 6WDUW ! 6HWWLQJV ! Uninstalling the &RQWURO 3DQHO Modem in  'RXEOHFOLFN WKH $GG5HPRYH 3URJUDPV LFRQ 7KH $GG Windows Me 5HPRYH 3URJUDPV 3URSHUWLHV GLDORJ ER[ LQ )LJXUH  DSSHDUV  &OLFN WKH ,QVWDOO8QLQVWDOO WDE WKHQ FOLFN &UHDWLYH 0RGHP %ODVWHU 86% IURP WKH OLVW DQG FOLFN WKH $GG5HPRYH EXWWRQ  :KHQ :LQGRZV SURPSWV \RX WR...
  • Page 45  &OLFN 6WDUW ! &RQWURO 3DQHO Uninstalling the  &OLFN WKH $GG RU 5HPRYH 3URJUDPV LFRQ 7KH $GG RU 5HPRYH 3URJUDPV GLDORJ ER[ LQ Modem in )LJXUH  DSSHDUV Windows XP  &OLFN WKH &KDQJH5HPRYH EXWWRQ  &OLFN WKH &ORVH EXWWRQ )LJXUH   $GG RU 5HPRYH 3URJUDPV GLDORJ ER[  7XUQ RII \RXU FRPSXWHU DQG GLVFRQQHFW WKH PRGHP IURP \RXU 86% SRUW 8QLQVWDOOLQJ 0RGHP 'ULYHUV ...
  • Page 46 Modem Features...
  • Page 47 Modem Features %HVLGHV WUDQVIHUULQJ GDWD DQG DFFHVVLQJ RQOLQH LQIRUPDWLRQ \RXU &UHDWLYH 0RGHP %ODVWHU KDV WKH IROORZLQJ IHDWXUHV 7KLV IHDWXUH DOORZV \RX WR LQVWDOO \RXU PRGHP HDVLO\ DV LW LV DXWRPDWLFDOO\ FRQILJXUHG Plug and Play 8VH \RXU PRGHP WR VHQG DQG UHFHLYH ID[ GRFXPHQWV 7KLV IHDWXUH DOVR DOORZV \RX WR FRQILJXUH WKH Faxes PRGHP WR VHUYH DV D ID[RQGHPDQG V\VWHP E\ XVLQJ WKH VRIWZDUH SURYLGHG <RXU PRGHP DOORZV \RX WR DFFHVV FRPSXWHU EXOOHWLQ ERDUGV DQG WR EURZVH WKH ,QWHUQHW DW VSHHGV RI XS WR...
  • Page 48 <RXU PRGHP FRPHV FRPSOHWH ZLWK 99 VWDQGDUG VXSSRUW IRU XVH ZLWK +[ YLGHR FRQIHUHQFLQJ Video Conferencing V\VWHPV 7KLV IHDWXUH GUDVWLFDOO\ UHGXFHV WKH DPRXQW RI WLPH LW WDNHV IRU \RXU 0RGHP %ODVWHU WR HVWDEOLVK D QuickConnect FRQQHFWLRQ ZLWK \RXU ,QWHUQHW 6HUYLFH 3URYLGHU 7KH FKDUDFWHULVWLFV RI WKH ODVW FDOO DUH VDYHG LQ \RXU FRPSXWHU DQG UHWULHYHG IRU VXEVHTXHQW FDOOV UHVXOWLQJ LQ D VKRUWHU FRQQHFWLRQ WLPH 7KLV IHDWXUH DOORZV \RX WR DQVZHU DQ LQFRPLQJ FDOO HYHQ ZKHQ \RX DUH VXUILQJ WKH ,QWHUQHW &KHFN ZLWK Modem-on-Hold...
  • Page 49 General Specifications...
  • Page 50 General Specifications 7KLV DSSHQGL[ OLVWV \RXU PRGHP¶V JHQHUDO VSHFLILFDWLRQV ,QWHJUDWHG GDWD ID[ DQG YRLFH PDLO PRGHP Data Features    ESV GDWD VSHHGV &RPSDWLELOLW\ ZLWK WKH IROORZLQJ GDWD PRGHP VWDQGDUGV ‡ 9 9  9 9ELV 9 9 9ELV 9$% DQG 9 %HOO $ DQG - ‡...
  • Page 51 )D[ VSHHGV XS WR  ESV IRU VHQG DQG UHFHLYH Fax Features &RPSDWLELOLW\ ZLWK WKH IROORZLQJ ID[ PRGHP WUDQVPLVVLRQ VWDQGDUGV ‡ 9  ESV ‡ 9 &KDQQHO   ESV ‡ 9WHU  ESV ‡ 9  ESV $EOH WR UHFRUG DQG SOD\ YRLFH PHVVDJHV RYHU WKH WHOHSKRQH OLQH Voice Features 0XOWLSOH PDLOER[HV XVLQJ ,QFOXGHG &RPPXQLFDWLRQV VRIWZDUH 6XSSRUWV ,78 9...
  • Page 52 Troubleshooting...
  • Page 53 Troubleshooting 7KLV DSSHQGL[ SURYLGHV WLSV DQG VROXWLRQV IRU UHVROYLQJ VRPH RI WKH SUREOHPV \RX PLJKW HQFRXQWHU ZLWK &UHDWLYH 0RGHP %ODVWHU 86% '( HLWKHU GXULQJ LQVWDOODWLRQ RU QRUPDO XVH 7KH PRGHP IDLOV WR DFFHSW FRPPDQGV WR GLDO RU DQVZHU D FDOO Problems with 7KHUH PD\ EH DQ LPSURSHU WHOHSKRQH OLQH FRQQHFWLRQ Your Modem...
  • Page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
  • Page 55 Resolving Conflicts 7R UXQ 'HYLFH 0DQDJHU  &OLFN 6WDUW ! 6HWWLQJV ! &RQWURO 3DQHO in Windows 98/  &OLFN WKH 6\VWHP LFRQ 7KH 6\VWHP 3URSHUWLHV GLDORJ ER[ DSSHDUV 98SE/ME  &OLFN WKH 'HYLFH 0DQDJHU WDE  'RXEOHFOLFN 0RGHP  6HOHFW \RXU PRGHP DQG FOLFN WKH 3URSHUWLHV EXWWRQ 7KH 3URSHUWLHV GLDORJ ER[ RI WKH PRGHP DSSHDUV ,I \RX DUH XQVXUH RI ZKLFK  &OLFN WKH 5HVRXUFHV WDE...
  • Page 56 $ +DUGZDUH ,QVWDOODWLRQ HUURU PHVVDJH DSSHDUV RQ D :LQGRZV ;3 RSHUDWLQJ V\VWHP ZKHQ D GULYHU Problems with LV EHLQJ LQVWDOOHG installing Creative $W WKH WLPH RI WKLV SURGXFW V UHOHDVH 0LFURVRIW VWURQJO\ HQFRXUDJHG FRPSDQLHV WR VXEPLW WKHLU KDUGZDUH drivers VROXWLRQV IRU FHUWLILFDWLRQ ,I D KDUGZDUH GHYLFH GULYHU LV QRW VXEPLWWHG RU GRHV QRW TXDOLI\ IRU 0LFURVRIW FHUWLILFDWLRQ D ZDUQLQJ PHVVDJH VLPLODU WR WKH RQH EHORZ DSSHDUV <RX PD\ VHH WKLV PHVVDJH ZKHQ LQVWDOOLQJ WKLV GULYHU RU XSGDWH ,I \RX GR \RX PD\ FKRRVH WR FOLFN WKH...
  • Page 57 We are committed to giving you the best products aswell as the best service by providing you with a comprehensive suite of eService options complemented by telephone support. With Creative's eService strategy, we deliver the best possible customer experience using our multilingual Customer support portal, interactive chat, email support and our self-service knowledgebase.
  • Page 58 You have the option to contact our service support team via telephone. Telephone numbers can be found in the “Creative European Contact Centre” section below. Download Drivers* The Creative website offers a range of updates and drivers for our products in a variety of operating systems. Download Manuals Browse Creative's extensive library of product installation and user guides to find documentation for your Creative product.
  • Page 59 Problem If you have a problem installing or using your Creative product, please use the Creative eServices and/or telephone support for assistance. Should you contact Technical Support, you may be asked for information regarding the following:...
  • Page 60 90 days from the date of shipment from Creative, or what is left on the original item’s warranty, whichever is longer. To avoid tariffs when shipping a product to Creative Labs from outside the E.U. or from zones with special tax status, you must complete the relevant customs documentation before shipping the product.
  • Page 61 Operating Hours Knowledgebase Available on-line 24 hours a day Webchat 10:00-18:30 CET Monday - Friday Telephone 10:30-19:00 CET Monday - Friday Technical Support C-5...
  • Page 62 This warranty gives you specific arising from or relating to the use of this product, even if Creative or its licensors have legal rights. You may have other been advised of the possibility of such loss.
  • Page 63 Creative European Contact Centre CREATIVE LABS (IRELAND) LTD., Italy Holland Technical Support Department, +353 1 4333210 +353 1 4333272 Ballycoolin Business Park, Blanchardstown, Dublin 15, Ireland. Austria Switzerland Fax: +353 1 8205052 +353 1 4380060 +353 1 4380070 United Kingdom...

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