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Getting Started
Modem Blaster
V.90 External
Information in this document is subject to change without notice and does not represent a commitment on the part of Digicom Systems Inc. or Creative
Technology Ltd. The software described in this document is furnished under a license agreement and may be used or copied only in accordance with the terms
of the license agreement. It is against the law to copy the software on any other medium except as specifically allowed in the license agreement. The licensee
may make one copy of the software for backup purposes. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or
mechanical, including photocopying and recording, for any purpose without the written permission of Digicom Systems Inc.
Copyright © 1999 by Creative Technology Ltd. All rights reserved.
Version 1.00
August 1999
Modem Blaster is a trademark of Creative Technology Ltd.
IBM is a registered trademark of International Business Machines Corporation.
Microsoft, MS-DOS, Windows, and the Windows logo are registered trademarks of Microsoft Corporation.
Hayes is a registered trademark of Hayes Microcomputer Products, Inc.
Touch-Tone is a registered trademark of AT&T.
All other products are trademarks or registered trademarks of their respective owners.
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Table of Contents
Related Manuals for Creative V.90 External
Summary of Contents for Creative V.90 External
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Page 1: Getting Started
V.90 External Information in this document is subject to change without notice and does not represent a commitment on the part of Digicom Systems Inc. or Creative Technology Ltd. The software described in this document is furnished under a license agreement and may be used or copied only in accordance with the terms of the license agreement. - Page 2 Agreement. You own the disk or other media on which the Software is originally or subsequently recorded or fixed; but, as between you and Creative (and, to the extent applicable, its licensors), Creative retains all title to and ownership of the Software and reserves all rights not expressly granted to you.
- Page 3 The local language version of this agreement shall apply to Software acquired in the EU. This Agreement is the entire agreement between us, and you agree that Creative will not have any liability for any untrue statement or representation made by it, its agents or anyone...
- Page 4 CAUTION: Always disconnect modem board (the one with the telephone plug/jack) from telephone system when installing or when covers are removed from the host product. This card is intended to be installed in a CSA/UL certified equipment in the field by the user in manufacturer-defined operator access area. Check the equipment operating/installation instructions and/or equipment manufacturer to verify/confirm if your equipment is suitable for user-installed application cards.
- Page 5 The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain protective, operational, and safety requirements of telecommunications network. The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
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Page 7: Table Of Contents
Contents Before You Begin...xi Recording Model and Serial Numbers ...xi Checking System Requirements...xi Document Conventions ... xii On Your Modem ... 1-1 Setting up the Modem... 1-2 Connecting Telephone Line and Phone Set... 1-3 About Your Telephone Line... 1-3 Installing Software in Windows 98... 2-2 Installing the Software in Windows 95... - Page 8 viii ...A-1 Problems Encountered...B-1 Problems Encountered in Windows NT4.0 ...B-3 Resolving Hardware Conflicts...B-4 In Windows 95/98 ...B-4 In Windows 3.1x...B-4 General Q&A...B-5 Warranty Information ...C-3 Modem Blaster Product Registration Card ...C-5...
- Page 9 Introduction Welcome to the Modem Blaster! World. Your new modem allows you to fax documents, transfer data and access online information easily from your computer. Some of the features of your Modem Blaster are: Plug and Play This feature allows you to install the Modem Blaster easily, as the resources are assigned automatically by the Plug and Play configuration manager.
- Page 10 Answering Machine Using the provided communication software, your Modem Blaster can function as an answering machine with multiple mail boxes. Remote users can leave messages in your mail box, and you can play back these messages at any time. The Modem Blaster can even page you to notify you of new messages! Caller ID The modem displays phone numbers of the calling parties if your phone is Caller-ID enabled.
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Page 11: Before You Begin
Recording Model and Your modem has a model number and a serial number. You can find them on the bottom of your Modem Blaster V.90 External hardware unit. After removing the modem from its Serial Numbers packaging, note down its model and serial numbers for future reference. -
Page 12: Document Conventions
Document This manual uses the following conventions to help you locate and identify the information that you need. Conventions Table i: Document conventions Text Element bold Text that must be entered exactly as it appears. italic Title of a book or a placeholder. A placeholder represents information that you must provide. -
Page 13: On Your Modem
Installing the Modem This chapter guides you through the process of setting up your modem. It is organized as follows: Place the modem in front of you as you go through this chapter. This will help you identify the various components of your modem. -
Page 14: Setting Up The Modem
Setting up the 1. Switch off your system and unplug the power cord from the wall outlet. 2. Connect the Power adapter and the RS232 cable to the modem as shown in Figure 1-1. Modem 3. Connect the Power adapter to a power outlet and the RS232 cable to the computer’s serial 4. -
Page 15: Connecting Telephone Line And Phone Set
Connecting 1. Locate the most convenient telephone wall outlet. Telephone Line and 2. Connect the telephone cable from the phone set to the Phone jack of the modem, as shown Phone Set 3. Connect one end of the telephone cable to the wall outlet and the other end to the Telephone About Your To ensure that the modem functions properly, note that: Telephone Line... -
Page 17: Installing Software
Installing Software This chapter provides instructions to install the modem drivers in Windows 95/98, Windows NT 4.0 and Windows 3.1x. It also shows you how to test your installation and uninstall the modem. This chapter is organized as follows: Installing Software in Windows 98 Installing the Software in Windows 95 Installing Software in Windows NT 4.0 Installing Software in Windows 3.1x... -
Page 18: Installing Software In Windows 98
Installing Software 1. Switch on your computer to allow the operating system to detect the modem. 2. When a dialog box similar to Figure 2-1 appears, in Windows 98 3. When a dialog similar to Figure 2-2 appears, 2-2 Installing Software insert the Installation CD into your CD-ROM drive and then click the Next button. - Page 19 4. When a dialog box similar to Figure 2-3 appears, select Specify a location, click the Browse button, and browse to the Drivers directory in the Installation CD. 5. Click the Next button. 6. When a dialog box similar to Figure 2-4 appears, click the Next button.
- Page 20 7. When a dialog box similar to Figure 2-5 appears, 8. When a dialog box similar to Figure 2-6 appears, 2-4 Installing Software click the Finish button. click the Next button. Figure 2-5 Figure 2-6...
- Page 21 9. When a dialog box similar to Figure 2-7 appears, select the Search for the best driver for your device (Recommended) option and click the Next button. 10. When a dialog box similar to Figure 2-8 appears, select Specify a location, click the Browse button, and browse to the Drivers directory in the Installation CD.
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Page 22: Installing The Software In Windows 95
Installing the 1. Switch on your computer to allow the operating system to detect the modem. 2. When a dialog box similar to Figure 2-9 appears, Software in Windows 95 3. When a dialog box similar to Figure 2-10 2-6 Installing Software insert the Installation CD into your CD-ROM drive and click the Next button. - Page 23 4. When a dialog box similar to Figure 2-11 appears, click the Next button. 5. When a dialog box similar to Figure 2-12 appears, click the Other Locations button, browse to the Drivers directory in the Installation CD, click the OK button, and then click the Finish button.
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Page 24: Installing Software In Windows Nt 4.0
Installing Software 1. Switch on your computer system and then insert the Installation CD into the CD-ROM in Windows 2. Click Start -> Settings -> Control Panel. NT 4.0 3. In the Control Panel window, double-click the Modems icon. 4. When a dialog box similar to Figure 2-13 5. -
Page 25: Installing Software In Windows 3.1X
6. When a dialog box similar to Figure 2-15 7. When a dialog box similar to Figure 2-16 8. Follow the remaining onscreen instructions to Installing Software 1. Set up the modem as specified in Chapter 1, “Installing the Modem”. 2. -
Page 26: Testing The Installation In Windows 95/98
2. In the Control Panel window, double-click the Modems icon. Windows 95/98 3. In the Modem Properties dialog box, select Creative Modem Blaster V.90 DE5625 and 4. Click the OK button to close the dialog box. 5. Shut down your computer and then remove the modem. -
Page 27: General Specifications
General Specifications General Features Data Features Due to line conditions and FCC regulations, your data rate may be lower. Current FCC regulations limit download rate to maximum 53 Kbps. Auto Fallback AT Commands Caller ID Data/Fax/Voice V.80 for H.324 Plug & Play High throughput Virtual UART, DTE rate up to 115,200 bps Signal Quality Monitoring and Auto Retrain V.90 (ITU-T 56K communication standard) -
Page 28: Video Conferencing
Fax Features Voice Features Video Conferencing Support Caller ID A-2 General Specifications • V.42bis data compression Compression, line control, and error control are implemented in hardware. Therefore, no special drivers or libraries are needed to take advantage of the higher transmisson speeds and data reliability. - Page 29 Troubleshooting This appendix provides some tips and strategies for resolving some of the problems you might encounter while installing or using your modem. Problems Cause Encountered Solution Cause Solution There may be an improper telephone line connection. Make sure the telephone cable is attached to the Telephone Line jack, and that the phone set is connected to the Phone jack on your modem.
- Page 30 Cause Solution Cause Solution B-2 Troubleshooting It might be due to interference from a power source. monitor, printer, or other computer cables. Try moving the telephone line away from any power source, monitor, printer, and other computer cables. The modem and communications software rely on the dial tone, busy tone, or a silence period to detect that a remote user has hung up.
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Page 31: Problems Encountered
Cause Solution Problems Encountered in Windows NT4.0 Cause Solution The Unimodem V file required by some 32-bit sound and communications software may be missing. This file is normally installed by Win95 Try to install the Unimodem V file as follows: 1. -
Page 32: Resolving Hardware Conflicts
Resolving Hardware Hardware conflicts may occur when two or more peripheral devices are set to use the same I/O address, IRQ line or DMA channel. This section provides ways to resolve hardware conflicts Conflicts In Windows 95/98 To resolve conflicts in Windows 95/98, change the resource settings of your modem or the conflicting peripheral device in your system using Device Manager. -
Page 33: General Q&A
General Q&A The AT Command set can be found on your Software and Modem Installation CD under the file name of ATCMD.TXT or ATCOMM.TXT. “Dual mode” allows you to connect to a V.90 or K56flex capable Internet Service Provider (ISP) without having to change your modem settings or software. This is because the Modem Blaster automatically knows which 56K standard to use. - Page 35 We have answers to many commonly asked questions in Appendix B, “Troubleshooting”. Alternatively, you may visit the web site at www.creative-asia.com/support/ for more details. assistance you need. send them a fax at (65) 569-6640.
- Page 36 • Please send the package postage paid. We will not accept packages sent COD. • Ship the well-packed equipment to: Attn: RMA# (your RMA number here) Creative Technology Ltd. 31 International Business Park Creative Resource Singapore 609921 • Your equipment will be returned to you via United Parcel Service (UPS) ground service.
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Page 37: Warranty Information
Warranty Information CREATIVE warrants that equipment furnished will be free from defects in material and workmanship for a period of three (3) years from the confirmed date of purchase of the product new from the retail location. Upon written notice of any such defect, manufacturer will, at its option, repair or replace the defective item under the terms of this warranty, subject to the provisions and specific exclusions listed herein. -
Page 39: Modem Blaster Product Registration Card
Product: MODEM BLASTER V.90 EXTERNAL DE5625 Name: __________________________________________________ Company: __________________________________________________ Address: __________________________________________________ City: __________________________________________________ Phone: __________________________________________________ Serial Number: ____________________ Please fill out this form, and send it back to Creative Technology Ltd. Date Purchased: ________ Service and Warranty Information C-5...