Chapter 6: Getting Help And Contacting Alienware - Dell Alienware Aurora R15 Service Manual

Getting help and contacting Alienware
Self-help resources
You can get information and help on Alienware products and services using these online self-help resources:
Table 13. Alienware products and online self-help resources
Self-help resources
Information about Alienware products and services
My Dell app
Tips
Contact Support
Online help for operating system
Access top solutions, diagnostics, drivers and downloads, and
learn more about your computer through videos, manuals and
documents.
Videos providing step-by-step instructions to service your
computer
Contacting Alienware
To contact Alienware for sales, technical support, or customer service issues, see www.alienware.com.
NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.
NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice,
packing slip, bill, or Dell product catalog.
112 Getting help and contacting Alienware
Resource location
www.alienware.com
In Windows search, type Contact Support, and press Enter.
www.dell.com/support/windows
Your Alienware computer is uniquely identified by a Service
Tag or Express Service Code. To view relevant support
resources for your Dell computer, enter the Service Tag or
Express Service Code at www.dell.com/support.
For more information on how to find the Service Tag for your
computer, see Locate the Service Tag on your
www.youtube.com/alienwareservices
6
computer.