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Summary of Contents for Supermicro SuperBlade SBI-621E-1C3N
- Page 1 SuperBlade Server ® SBI-621E-1C3N SBI-621E-1T3N SBI-621E-5T3N USER’S MANUAL Revision 1.0...
- Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
- Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...
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Page 4: Table Of Contents
Contents Contents Chapter 1 Introduction 1.1 Overview ..........................8 Eligible Enclosures ......................8 1.2 System Features ........................9 Front View ...........................9 Drive Carrier Indicators ....................9 Control Panel .........................10 Top view ..........................11 1.3 Motherboard Layout ......................13 Quick Reference .......................14 Motherboard Block Diagram .....................15 Chapter 2 Installation and Setup 2.1 Installing or Removing the Blade Unit ................17 Installing a Blade Unit into the Enclosure .................17 Removing a Blade Unit from the Enclosure ..............17... - Page 5 Contents 2.5 Replacing the Battery ......................40 2.6 Storage Drives ........................41 Installing Drives .........................41 Hot-Swap for NVMe Drives ....................44 2.7 System Cooling ........................45 Installing the Air Shrouds ....................45 Checking the Server Air Flow ...................46 Overheating ........................46 Checking the Temperature of an NVMe Drive ..............46 Chapter 3 Motherboard Connections 3.1 Headers and Connectors ....................47 3.2 Jumpers ..........................49...
- Page 6 6.9 Reporting an Issue ......................77 Technical Support Procedures ..................77 Returning Merchandise for Service ...................77 Vendor Support Filing System ..................78 6.10 Feedback ...........................78 6.11 Contacting Supermicro ......................79 Appendix A BIOS POST Codes Appendix B Standardized Warning Statements for AC Systems Appendix C Specifications and Compliance...
- Page 7 San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.
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Page 8: Chapter 1 Introduction
Chapter 1: Introduction Chapter 1 Introduction 1.1 Overview The SBI-621E-n(C/T)3N blade is a compact self-contained server that connects into a pre- cabled enclosure that provides power, cooling, management and networking functions. One enclosure can hold ten single width blades, five double width blades, or a combination. In this manual, “blade”... -
Page 9: System Features
Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix C for additional specifications. Front View Service Tag Control Panel Storage Drive Storage Drive Storage Drive Latch Lever Latch Lever Figure 1-1. Front View (SBI-621E-1C3N shown) Chassis Front Features Features Descriptons... -
Page 10: Control Panel
Chapter 1: Introduction Control Panel System Fail LED KVM/UID LED Power NIC LED Power LED Figure 1-2. Control Panel Control Panel Features Feature State Description The main power switch applies or removes primary power from the power Power button supply to the server but maintains standby power. Green Power on Power LED... -
Page 11: Top View
Chapter 1: Introduction Top view Mezzanine Connector DIMMs Processor and Heatsink DIMMs Processor and Heatsink I/O Add-on Module SAS Controller Drives Latch Levers Figure 1-3. Components Labeled (SBI-621E-1C3N model shown) - Page 12 Chapter 1: Introduction Blade Components Item Feature Description Drives Three 2.5" storage drives Processors and heatsinks with air shrouds DIMMs 32 memory slots, DDR5 Cover Partial chassis cover Mezzanine Network mezzanine add-on card Latch Levers Levers for two latches that secure the blade in the enclosure SuperCap (Optional) Bracket for SuperCap I/O Add-on Card Disaggregated I/O board...
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Page 13: Motherboard Layout
Chapter 1: Introduction 1.3 Motherboard Layout Below is a layout of the B13DEE motherboard with jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 3 or the Motherboard Manual. -
Page 14: Quick Reference
Chapter 1: Introduction Quick Reference Jumper Description Default Setting JBT1 CMOS Clear Open (Normal) JPME1 Manufacture Mode (ME Select) Pins 1/2: Manufacture Mode JPME2 ME Recovery Open: Normal JWD1 Watch Dog Timer Enable Pins 1/2: Reset Connector Description Battery (BT1) Onboard CMOS battery PCIe 5.0 x16 slot supported by CPU1 JAIOM_PWR1/JAIOM_PWR2... -
Page 15: Motherboard Block Diagram
Chapter 1: Introduction Motherboard Block Diagram CPU1-B1 CPU1-A1 CPU1-A2 CPU1-C1 CPU1-D2 CPU1-C2 CPU2-C2 CPU2-C1 CPU2-D2 CPU2-D1 CPU2-A2 CPU2-A1 CPU2-B2 CPU2-B1 CPU 2 CPU 1 DDR5 DDR5 PECI: 30 PECI: 31 CPU1-F2 CPU2-G2 CPU2-G1 CPU1-E1 CPU1-H1 CPU1-H2 CPU1-G2 CPU2-H2 CPU2-H1 CPU2-E2 CPU2-E1 CPU2-F2 CPU2-F1... -
Page 16: Chapter 2 Installation And Setup
Chapter 2: Installation and Setup Chapter 2 Installation and Setup This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications or part numbers. Up to five or ten blade modules may be installed into a blade enclosure, depending upon your enclosure and blade. -
Page 17: Installing Or Removing The Blade Unit
Chapter 2: Installation and Setup 2.1 Installing or Removing the Blade Unit Installing a Blade Unit into the Enclosure 1. Pull the locking levers out and apart, and push the blade into its bay. Caution: Insert the blade carefully so the rear connectors are not damaged. 2. -
Page 18: Powering Up Or Down
Chapter 2: Installation and Setup 2.2 Powering Up or Down Each blade unit may be powered on and off independently from the rest of the blades in the enclosure. A blade unit may be powered down or up in any of the following ways: •... -
Page 19: Processor And Heatsink
Chapter 2: Installation and Setup 2.3 Processor and Heatsink Processor Overview The motherboard supports three versions of the 4th Gen Intel Xeon Scalable processors. They differ in the number of cores, and each requires a different CPU carrier. The XCC version supports up to 60 cores, the MCC version supports up to 32 cores, and the Max Series for high bandwidth memeory (HBM) version supports up to 56 cores. -
Page 20: Installation Overview
(gold contacts). Improper installation or socket misalignment can cause serious damage to the processor or socket, which may require manufacturer repairs. • Refer to the Supermicro website for updates on processor support. Installation Procedure Overview After preparing the system, and following ESD precautions, there are four steps to installing the processor and heatsink onto the motherboard. -
Page 21: Create The Processor Carrier Assembly
Chapter 2: Installation and Setup Create the Processor Carrier Assembly Assembling the Process Carrier Assembly 1. Hold the processor with the gold pins (LGA lands) facing down. Locate the gold triangle at the corner of the processor and the corresponding hollowed triangle on the processor carrier as shown below. - Page 22 Chapter 2: Installation and Setup 2. Turn the processor over (with the gold pins up). Locate the CPU keys on the processor and the four latches on the carrier. Latch CPU Key SP XCC Latch CPU Key Latch Latch Latch SP MCC CPU Key Latch...
- Page 23 Chapter 2: Installation and Setup 3. Locate the lever on the processor carrier and press it down (E1A and E1B only). Lever Lever Carrier E1A Carrier E1B 4. Using pin 1 as a guide, carefully align the CPU keys on the processor (A & B) with those on the carrier (a &...
- Page 24 Chapter 2: Installation and Setup 5. Once aligned, carefully insert the CPU into the carrier, making sure that the CPU is secured by latches 1, 2, 3, and 4. Processor Carrier Assembly Processor Carrier Assembly (Top View) (Component Side) SP XCC SP MCC SP HBM...
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Page 25: Assemble The Processor Heatsink Module
Chapter 2: Installation and Setup Assemble the Processor Heatsink Module Thermal grease is pre-applied on a new heatsink. No additional thermal grease is needed. If this is a re-installation, apply the proper amount of thermal grease to the underside of the heatsink. - Page 26 Chapter 2: Installation and Setup 4. Align "a" on the processor carrier assembly with the triangular cutout "A" on the heatsink along with "b", "c", "d" on the processor assembly with "B", "C", "D" on the heatsink. 5. Once properly aligned, place the heatsink on the processor carrier assembly with all corners matched up, making sure that the four clips are properly securing the heatsink.
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Page 27: Remove The Socket Cover
Chapter 2: Installation and Setup Remove the Socket Cover Remove the plastic protective cover from the socket by gently squeezing the grip tabs and pulling the cover off. CPU Socket with Plastic Protective Cover... -
Page 28: Install The Phm
Chapter 2: Installation and Setup Install the PHM To install the PHM into the CPU socket, follow these steps. 1. Locate four threaded fasteners (a, b, c, d) and pin 1 on the CPU socket. (a, b, c, d: Threaded Fasteners) CPU Socket Pin1 2. - Page 29 Chapter 2: Installation and Setup 3. Check the rotating wires (1, 2, 3, 4) to make sure that they are in the unlatched position. Unlatched State Top View Side View Rotating Wire 1 PEEK Nut 4. Align PEEK nut "A" (next to the trianglular pin 1 on the heatsink) with threaded fastener "a"...
- Page 30 Chapter 2: Installation and Setup 6. Press all four rotating wires outward and make sure that the heatsink is securely latched to the CPU socket. Latched State 7. With a t30-bit screwdriver, tighten all PEEK nuts in the sequence of "A", "B", "C", and "D"...
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Page 31: Removing The Phm
Chapter 2: Installation and Setup Removing the PHM To remove the processor heatsink module (PHM) from the motherboard, follow these steps. 1. Shut down the system and unplug the AC power cord from all power supplies. 2. Use a T30-bit screwdriver to loosen the four PEEK nuts on the heatsink in the sequence of A, B, C, and D. - Page 32 Chapter 2: Installation and Setup 4. Gently lift the PHM upward to remove it from the CPU socket.
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Page 33: Removing The Carrier Assembly From The Heatsink
Chapter 2: Installation and Setup Removing the Carrier Assembly from the Heatsink To remove the processor carrier assembly from the PHM, follow these steps: 1. Detach the four plastic clips (marked a, b, c, d) on the processor carrier assembly from the four corners of the heatsink (marked A, B, C, D) as shown below. -
Page 34: Removing The Processor From The Carrier Assembly
Chapter 2: Installation and Setup Removing the Processor from the Carrier Assembly To remove the processor from the processor carrier, follow these steps. 1. Unlock the lever from its locked position and push it upwards to disengage the processor from the processor carrier as shown below right. Lever 2. -
Page 35: Memory
Chapter 2: Installation and Setup 2.4 Memory Memory Support Up to 8 TB with 3DS RDIMM/LRDIMM DDR5 ECC memory with speeds up to 4400 MT/s in 32 DIMM slots, or 4 TB with 3DS RDIMM/LRDIMM DDR5 ECC memory with speeds up to 4800 MT/s in 16 DIMM slots. -
Page 36: Guidelines Regarding Mixing Dimms
Chapter 2: Installation and Setup CPU1 PCIe5.0x16 JOCP_SB1 MAC CODE CPU2 P2-D1MMA2 P2-D1MMA1 P2-D1MMB2 P2-D1MME2 P2-D1MMB1 P2-D1MME1 P2-D1MMC2 P2-D1MMF2 P2-D1MMC1 P2-D1MMF1 P2-D1MMD2 P2-D1MMG2 P2-D1MMD1 P2-D1MMG1 P2-D1MMH2 P2-D1MMH1 B13DEE R1.01 P1-D1MME2 P1-D1MME1 P1-D1MMF2 P1-D1MMA2 P1-D1MMF1 P1-D1MMA1 P1-D1MMG2 P1-D1MMB2 P1-D1MMG1 P1-D1MMB1 P1-D1MMH2 P1-D1MMC2 P1-D1MMH1 P1-D1MMC1... -
Page 37: Xcc And Mcc Cpus
Chapter 2: Installation and Setup XCC and MCC CPUs Use the DIMM slots listed below for memory modules. This memory population table is based on guidelines provided by Intel to support Supermicro motherboards. Memory Population, 32 DIMM Slots, XCC and MCC CPUs CPUs/DIMMs DIMM Slots 1 CPU &... -
Page 38: Max Series Cpus
Chapter 2: Installation and Setup Max Series CPUs Memory Population 32 DIMM Slots, Max Series CPUs CPUs/DIMMs Slots 1 CPU & 1 DIMM A1 or E1 A1, G1 or 1 CPU & 2 DIMMs C1, E1 1 CPU & 4 DIMMs A1, C1, E1, G1 1 CPU &... -
Page 39: Installing Memory
Chapter 2: Installation and Setup Installing Memory ESD Precautions Electrostatic Discharge (ESD) can damage electronic com ponents including memory modules. To avoid damaging DIMM modules, it is important to handle them carefully. The following measures are generally sufficient. • Use a grounded wrist strap designed to prevent static discharge. •... -
Page 40: Replacing The Battery
Chapter 2: Installation and Setup 2.5 Replacing the Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system. -
Page 41: Storage Drives
These carriers also help promote proper airflow. Carriers without drives must remain in the chassis for proper airflow. Note: Enterprise level storage drives are recommended for use in Supermicro systems. For information on recommended drives, visit the Supermicro website. - Page 42 Chapter 2: Installation and Setup Removing a Hot-Swap Drive Carrier from the Chassis 1. Press the release button on the drive carrier, which will extend the drive carrier handle. 2. Use the drive carrier handle to pull the drive out of the chassis. Figure 2-6.
- Page 43 Chapter 2: Installation and Setup Installing a Drive 1. Remove the dummy drive, which comes pre-installed in the drive carrier. Pull out the two locking clasps and lift out the dummy drive. Post Post Locking Clasps SB414_25HDD_TRAY_ASSY_REF Figure 2-7. Removing the Dummy Drive from a Carrier 2.
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Page 44: Hot-Swap For Nvme Drives
Chapter 2: Installation and Setup Hot-Swap for NVMe Drives Supermicro servers support NVMe surprise hot-swap. For better data security, NVMe orderly hot-swap is recommended. NVMe drives can be ejected and replaced remotely using the BMC Dashboard. Ejecting a Drive 1. BMC Dashboard > Server Health > NVMe SSD 2. -
Page 45: System Cooling
Chapter 2: Installation and Setup 2.7 System Cooling Installing the Air Shrouds Air shrouds concentrate airflow to maximize fan efficiency. Position the air shrouds as illustrated in the figure below, sliding them over the components. Note that the front two shrouds each cover only four memory modules, those being the four outer modules of CPU2. -
Page 46: Checking The Server Air Flow
Chapter 2: Installation and Setup Checking the Server Air Flow • Make sure there are no objects to obstruct airflow in and out of the server. • Do not operate the server without drive carriers in the drive bays. • Use only recommended server parts. -
Page 47: Chapter 3 Motherboard Connections
The JTPM1 header is used to connect a Trusted Platform Module (TPM)/Port 80, which is available from Supermicro. A TPM/Port 80 connector is a security device that supports encryption and authentication in storage drives. It allows the motherboard to deny access if the TPM associated with the storage drive is not installed in the system. - Page 48 Chapter 3: Motherboard Connections RAID Key Header Intel VROC RAID Key header is located at JRK1. It supports VMD used in creating optional advanced NVMe RAID configurations. RAID Key Header Pin Definitions Pin# Definition Ground RAID_KEY_PU Ground PCH_RAID_KEY VROC Key Note: This drawing is for illustration only.
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Page 49: Jumpers
Chapter 3: Motherboard Connections 3.2 Jumpers Explanation of Jumpers To modify the operation of the motherboard, jumpers are used to choose between optional settings. Jumpers create shorts between two pins to change the function associated with it. Pin 1 is identified with a square solder pad on the printed circuit board. See the motherboard layout page for jumper locations. -
Page 50: Led Indicators
Chapter 3: Motherboard Connections ME Recovery JPME1 is used for ME Firmware Recovery mode, which will limit system resource for essential function use only without putting restrictions on power use. In the single operation mode, online upgrade will be available in Recovery mode. ME Recovery Jumper Settings Jumper Setting... -
Page 51: Chapter 4 Software
If you will be using RAID, you must configure RAID settings before installing the Windows OS and the RAID driver. Refer to the RAID Configuration User Guides posted on our website at www.supermicro.com/support/manuals. Installing the OS 1. Create a method to access the MS Windows installation ISO file. That might be a DVD, perhaps using an external USB/SATA DVD drive, or a USB flash drive, or the BMC KVM console. - Page 52 Chapter 4: Software 3. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 4-2.
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Page 53: Driver Installation
The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to to a USB flash drive or a DVD. -
Page 54: Superdoctor ® 5
4.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP). -
Page 55: Bmc
This can be found on a sticker on the chassis and a sticker on the motherboard. The sticker also displays the BMC MAC address. If necessary, the password can be reset using the Supermicro IPMICFG tool. Figure 4-5. BMC Password Label The sticker can be found on the pull-out service tag at the front of the chassis. -
Page 56: Chapter 5 Optional Components
The JTPM1 header is used to connect a Trusted Platform Module (TPM). A TPM is a security device that supports encryption and authentication in storage drives. It enables the motherboard to deny access if the TPM associated with the storage drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf. -
Page 57: Intel Virtual Raid On Cpu (Vroc)
Chapter 5: Optional Components 5.2 Intel Virtual RAID on CPU (VROC) Intel Virtual RAID on CPU (Intel VROC) is an enterprise RAID solution for NVMe SSDs ® directly attached to Intel Xeon Scalable processors. Intel Volume Management Device (VMD) is an integrated controller inside the CPU PCIe root complex. •... -
Page 58: Additional Information
Chapter 5: Optional Components Additional Information Additional information is available on the product page for the Supermicro add-on card and the linked manuals. www.supermicro.com/products/accessories/addon/AOC-VROCxxxMOD.cfm Hardware Key The Intel VROC hardware key is a license key that detects the Intel VROC SKU and activates the function accordingly. -
Page 59: Configuring Intel Vmd
Chapter 5: Optional Components Configuring Intel VMD VMD must be enabled on PCIe ports which have NVMe drives attached to them in order for those drives to be added to a VROC RAID configuration. The default BIOS setting for the NVMe Mode Switch is Auto which automatically enables VMD on all installed NVMe drives. - Page 60 Chapter 5: Optional Components Caution: VMD must only be enabled on NVMe port resources. If VMD is enabled on other PCIe ports, the functionality of those ports will be impacted. See the table below. 4. Select “Intel VMD for Volume Management Device on” on Socket 0 (CPU1) or Socket 2 (CPU2) to enable VMD for devices under the respective CPU.
- Page 61 Chapter 5: Optional Components Figure 6-10. BIOS, Enabling VMD on Socket 1 (Example) 6. Enable the NVMe port resource according to table above for the NVMe drives that will be used in a RAID configuration. Figure 6-11. BIOS, Enabling Socket 1 (Example)
- Page 62 Chapter 5: Optional Components 7. Choose whether to make the NVMe drives in this IOU Hot Plug Capable by selecting Enabled or Disabled. 8. Repeat steps 4 through 7 for each IOU # on each CPU to enable VMD on the desired NVMe ports.
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Page 63: Creating Nvme Raid Configurations
Chapter 5: Optional Components Creating NVMe RAID Configurations 1. Open Advanced > Intel(R) Virtual RAID on CPU > All Intel VMD Controllers > Create RAID Volume. Figure 6-13. Created Volume without Figure 6-14. Created Volume with enabling RAID spanned over VMD enabling RAID spanned over VMD controller controller... -
Page 64: Status Indications
Chapter 5: Optional Components Status Indications An LED indicator on the drive carrier shows the RAID status of the drive. Drive Carrier Status LED Indicator Status State (red) Normal function Locating 4 Hz blink Fault Solid ON Rebuilding 1 Hz Blink IBPI SFF 8489 Defined Status LED States Hot-Swap Drives Intel VMD enables hot-plug and hot-unplug for NVMe SSDs, whether from Intel or other... -
Page 65: Chapter 6 Troubleshooting And Support
Chapter 6 Troubleshooting and Support 6.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Figure 6-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the Products option. •... -
Page 66: Bmc Interface
Security Center for recent security notices Supermicro Phone and Addresses 6.2 BMC Interface The system supports a Baseboard Management Controller (BMC) interface. It provides remote access, monitoring and management. There are several BIOS settings related to the BMC. -
Page 67: Troubleshooting Procedures
Chapter 6: Troubleshooting and Support 6.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service sections in this chapter. Power down the system before B13DEE... -
Page 68: System Boot Failure
• Memory: Make sure that the memory modules are supported. Refer to the product page on our website at www.supermicro.com. Test the modules using memtest86 or a similar utility. • Storage drives: Make sure that all drives work properly. Replace if necessary. - Page 69 Chapter 6: Troubleshooting and Support • Adequate power supply: Make sure that the power supply provides adequate power to the system. Make sure that all power connectors are connected. Refer to the Supermicro website for the minimum power requirements. •...
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Page 70: Crash Dump Using The Bmc Dashboard
In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using the BMC Dashboard. The BMC manual is available at https://www.supermicro.com/ manuals/other/BMC_IPMI_X13_H13.pdf. Check Error Log 1. -
Page 71: Uefi Bios Recovery
Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update. - Page 72 USB device or a writable CD/DVD. Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website at www.supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM" for the BIOS recovery use.
- Page 73 Chapter 6: Troubleshooting and Support Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below. 4. When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update"...
- Page 74 Chapter 6: Troubleshooting and Support 7. Press <Del> continuously during system boot to enter the BIOS Setup utility. From the top of the tool bar, select Boot to enter the submenu. From the submenu list, select Boot Option #1 as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press <F4>...
- Page 75 Chapter 6: Troubleshooting and Support Note: Do not interrupt this process until the BIOS flashing is complete. 9. The screen above indicates that the BIOS update process is complete. When you see the screen above, unplug the AC power cable from the power supply, clear CMOS, and plug the AC power cable in the power supply again to power on the system.
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Page 76: Cmos Clear
Chapter 6: Troubleshooting and Support 6.6 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1. -
Page 77: Where To Get Replacement Components
6.8 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: https://www.supermicro.com. -
Page 78: Vendor Support Filing System
For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 6.10 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. To provide feedback on our manuals, please email us at techwriterteam@... -
Page 79: Contacting Supermicro
San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V. -
Page 80: Appendix A Bios Post Codes
Appendix A: BIOS POST Codes Appendix A BIOS POST Codes A.1 BIOS POST Messages During the Power-On Self-Test (POST), the BIOS will check for problems. If a problem is found, the BIOS will activate an alarm or display a message. The following is a list of such BIOS messages. - Page 81 Appendix A: BIOS POST Codes BIOS POST Messages BIOS Message Description Previous POST did not complete successfully. POST loads default values and offers to run Setup. If the failure was caused by incorrect values and Previous boot incomplete - they are not corrected, the next boot will likely fail. On systems with control of Default configuration used wait states, improper Setup settings can also terminate POST and cause this error on the next boot.
- Page 82 Appendix A: BIOS POST Codes BIOS POST Messages BIOS Message Description nnnn kB Extended RAM Where nnnn is the amount of RAM in kilobytes successfully tested. Passed nnnn Cache SRAM Passed Where nnnn is the amount of system cache in kilobytes successfully tested. nnnn kB Shadow RAM Passed Where nnnn is the amount of shadow RAM in kilobytes successfully tested.
- Page 83 Appendix A: BIOS POST Codes One long and two short beeps – video configuration error One repetitive long beep – no memory detected Terminal POST Errors If a terminal type of error occurs, BIOS will shut down the system. Before doing so, BIOS will write the error to port 80h, attempt to initialize video and write the error in the top left corner of the screen.
- Page 84 Appendix A: BIOS POST Codes Terminal POST Errors Code Description 1-3-1-1 Test DRAM refresh 1-3-1-3 Test 8742 Keyboard Controller Auto size DRAM Initialize POST Memory Manager Clear 512 kB base RAM 1-3-4-1 RAM failure on address line xxxx* 1-3-4-3 RAM failure on data bits xxxx* of low byte of memory bus Enable cache before system BIOS shadow Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager...
- Page 85 Appendix A: BIOS POST Codes Terminal POST Errors Code Description Test keyboard Set key click if enabled Enable USB devices 2-2-3-1 Test for unexpected interrupts Initialize POST display service Display prompt “Press F2 to enter SETUP” Disable CPU cache Test RAM between 512 and 640 kB Test extended memory Test extended memory address lines Jump to UserPatch1...
- Page 86 Appendix A: BIOS POST Codes Terminal POST Errors Code Description Detect and install external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports. Configure Motherboard Configurable Devices (optional) Initialize BIOS Data Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional)
- Page 87 Appendix A: BIOS POST Codes Terminal POST Errors Code Description Clear Boot flag Check for errors Inform RomPilot about the end of POST. POST done - prepare to boot operating system 1 One short beep before boot Terminate QuietBoot (optional) Check password (optional) Initialize ACPI BIOS Prepare Boot...
- Page 88 Appendix A: BIOS POST Codes Terminal POST Errors Code Description Initialize digitizer and display message Unknown interrupt The following are for the boot block in Flash ROM: Boot Block Flash ROM Terminal POST Errors Code Description Initialize the chipset Initialize the bridge Initialize the CPU Initialize system timer Initialize system I/O...
- Page 89 Appendix A: BIOS POST Codes Boot Block Flash ROM Terminal POST Errors Code Description Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Manager Output one beep Clear Huge Segment Boot to Mini DOS Boot to Full DOS If the BIOS detects error 2C, 2E, or 30 (base 512K RAM error), it displays an additional word- bitmap (xxxx) indicating the address line or bits that failed.
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Page 90: Appendix B Standardized Warning Statements For Ac Systems
Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/... - Page 91 Appendix B: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
- Page 92 Appendix B: Warning Statements . ٌ ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز ٍ...
- Page 93 Appendix B: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .יש...
- Page 94 Appendix B: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
- Page 95 Appendix B: Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告 システムコンポーネントの取り付けまたは取り外しのために、...
- Page 96 Appendix B: Warning Statements אזהרה מפני ניתוק חשמלי !אזהרה יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק .לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد انطاقت...
- Page 97 Appendix B: Warning Statements ¡Advertencia! Solamente el personal calificado debe instalar, reemplazar o utilizar este equipo. Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !אזהרה .צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד واملدربيه...
- Page 98 Appendix B: Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
- Page 99 Appendix B: Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
- Page 100 Appendix B: Warning Statements هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل اسحبذال البطارية فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
- Page 101 Appendix B: Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
- Page 102 Appendix B: Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
- Page 103 Appendix B: Warning Statements هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
- Page 104 Appendix B: Warning Statements תיאום חוקי החשמל הארצי !אזהרה .התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة بالكهرباء 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
- Page 105 Appendix B: Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. סילוק המוצר !אזהרה .סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה التخلص...
- Page 106 Appendix B: Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
- Page 107 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
- Page 108 .قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحيUL وأCSA ( ةمالع لمحت يتلاوUL/CSA) لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عمSupermicro.
- Page 109 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...
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Page 110: Appendix C Specifications And Compliance
SuperBlade Server SBI-621E-n(C/T)3N User's Manual Appendix C Specifications and Compliance Processors Dual 4th Gen Intel Xeon Scalable processors in Socket E1 (LGA4677) with three UPIs (16GT/s max.) and a TDP (Thermal Design Power) up to 250 W (single width) or 350W (double width); Supports SP XCC, SP MCC, and Max Series (HBM) SKUs Chipset Intel PCH C741 Memory... - Page 111 Appendix C: System Specifications Regulatory Compliance FCC, ICES, CE, VCCI, RCM, UKCA, NRTL, CB Applied Directives, Standards EMC/EMI: 2014/30/EU (EMC Directive) Electromagnetic Compatibility Regulations 2016 FCC Part 15 ICES-003 VCCI-CISPR 32 AS/NZS CISPR 32 BS/EN55032 BS/EN55035 CISPR 32 CISPR 35 BS/EN 61000-3-2 BS/EN 61000-3-3 BS/EN 61000-4-2...
- Page 112 SuperBlade Server SBI-621E-n(C/T)3N User's Manual General Data Center Environmental Specifications Particulate contamination specifications Air filtration: Data centers must be kept clean to Class 8 of ISO 14644-1 (ISO 2015). The air entering the data center should be filtered with a MERV 11 filter or better. The air within the data center should be continuously filtered with a MERV 8 filter or better.
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