Solving Invoice/Receipt Manager Problems; Cannot Access An Accounting Service; Cannot Import Invoice/Receipt Database; License Key Is Disabled - Epson ES-C220 User Manual

Note: If initialization does not solve the problem, uninstall and re-install the scanner driver (Epson
Scan 2).
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Solving Invoice/Receipt Manager Problems

Check the solutions in these sections if you have problems scanning using Invoice/Receipt Manager.

Cannot Access an Accounting Service

Cannot Import Invoice/Receipt Database

License Key is Disabled

Parent topic:
Cannot Access an Accounting Service
If you cannot access an accounting service, try these solutions:
• Make sure the login information you entered for the accounting service is correct.
• Make sure the accounting service is not down for system maintenance. Check the accounting service
website for more information.
• Make sure the desktop accounting service and its company file are opened on your computer.
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Cannot Import Invoice/Receipt Database
If you cannot import an invoice/receipt database, make sure the Epson ScanSmart software version
installed on your computer is up to date. Run Epson Software Updater or visit the Epson support website
for your product.
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License Key is Disabled
If you have problems entering a license key, try these solutions:
Note: The license key cannot be disabled on RR-400W models.
• Make sure the license key is valid and correctly entered.
• The license key is only available for one scanner. Make sure you selected the correct scanner.
• If you need to replace your scanner under warranty, Epson can issue you a new license key. Contact
Epson Support if you have trouble with the new license key.
Solving Scanned Image Quality Problems
Solving Scanning Problems
Solving Invoice/Receipt Manager Problems
Solving Invoice/Receipt Manager Problems
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