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FAQS AND TROUBLESHOOTING
Need more help troubleshooting your J35 or ControlNode? Contact our
customer service team online at teambmpro.com/technical-support
JHUB APP
Is there a user guide for the JHub App?
You can access the JHub App User Guide from the settings menu of the JHub
App. If you would like to know more about the features of the JHub App,
download the JHub Tablet Owner's Manual from the teambmpro website.
BATTERY
I've fitted a battery to the J35, but it's not detected by my BMPRO battery
monitor?
Check the following:
9 The battery connections are tight and not loose or corroded.
9 Battery polarity: red lead is positive, black lead is negative.
9 The dealership fitted in-line fuse with the caravan battery is fitted and not
blown. The correct value is 40A.
9 The battery fuse on the J35 is fitted and not blown. The correct value is 40A.
CARAVAN LOADS
Why is one of my loads not receiving power?
The load may be faulty, activating the protective electronic fuse and turning the
load off. If this is the case, the LED Status Indicator on the J35 will flash a solid
red.
Should you encounter any faulty loads, please contact your caravan dealership.
None of my loads appear to be powered but I can still use my battery monitor?
All loads will power down, but the battery monitor will still be in use if the J35
was put into Sleep Mode.
The J35 will be put into Sleep Mode if:
1.
The user pressed the Battery icon on their battery monitor.
Check to see that Battery icon on your monitor has been pressed, thus
turning power off to the caravan loads.
2.
Battery voltage is low. The J35 will enter Sleep Mode to conserve remaining
battery voltage, which will disable power to caravan loads.
Connect the J35 to a power source and begin battery charging.
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