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Troubleshooting
If your WINCO Infrared Strip Heater does not operate, please check the following prior to placing a service call.
ISSUE
The unit is not turning on
The unit is not heating up
Heating light does not come on but the unit
does heat up
Service and Repair
THIS EQUIPMENT MUST ONLY BE SERVICED BY AN AUTHORIZED AGENT.
NOTE
Parts protected by the manufacturer or its agent are not to be adjusted by the installer unless the installer is an authorized service agent.
If you have any questions or problems DO NOT send unit to WINCO® without first contacting our customer service department.
See "Limited Warranty" section on page 10 for details.
MIGHT BE CAUSE BY
Power supply cord or circuit breaker.
Switches have not been turned on
Plug/cord or external wiring is damaged
Internal wiring fault
Indicator light does not come on
Faulty heating band
Safety thermo shut off has tripped
Faulty indicator light
RECOMMENDED SOLUTION
Check that the power supply cord is correctly
plugged into the outlet and the circuit breaker is
not tripped.
Check that the switch is in the ON position.
Remove and replace damaged plug and wiring
- Replacement must be done by an authorized
service provider.
See "unit is not turning on" section.
Remove and replace faulty heating band -
Replacement must be done by an authorized
service provider.
Turn off, unplug unit, and allow unit to cool down
Remove and replace heating light - Replacement
must be done by an authorized service
provider.
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