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Limited Warranty
WARRANTY SERVICE
DO NOT send unit to WINCO® without first contacting our customer
service department: 973-295-3899.
To initiate warranty service please visit our online portal:
SCAN FOR ONLINE PORTAL
If having trouble or unable to
scan, enter the web address
listed above to access the
online portal.
https://www.wincous.com/contact-us/product-technical-support
Please provide or have the following information available:
• Contact Name, E-mail, and Phone Number
• Company/Organization Name
• Model Number
• Serial Number
• Pictures or Supporting Documentation
Proof of purchase is required to extend warranty more than 1 year from
date of shipment from the factory.
Please keep this manual in a safe place for future use!
THE FOREGOING WARRANTY PROVISIONS ARE A COMPLETE
AND EXCLUSIVE STATEMENT BETWEEN THE BUYER AND SELLER.
WINCO® NEITHER ASSUMES NOR AUTHORIZES ANY PERSONS
TO ASSUME FOR IT ANY OTHER OBLIGATION OR LIABILITY IN
CONNECTION WITH SAID EQUIPMENT.
Examples of items not covered under warranty, but not limited to just
these items:
1. Natural disasters (ie: earthquakes, tornadoes, hurricanes, etc.), fire,
water damage, burglary, accident, theft.
2. Freight damage.
3. Improper installation or alteration of equipment.
4. Use of generic or after-market parts.
5. Repairs made by anyone other than a WINCO® designated service
provider.
6. Lubrication.
7. Expendable wear parts, adjustable feet, blown fuses, lamps, etc.
8. Normal product maintenance.
9. Misuse or abuse.
10. Normal wear and tear items such as light bulbs, fuses, and exterior
finishes.
Warranty voided if:
1. Product is altered by user
2. Serial number plate is removed
3. Product is installed in a prison or any correctional facility.
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