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GUARANTEE
Complaint procedure
- Claim your electric scooter or battery at your dealer or at the dealer's contracted repair
shops.
- When making a claim, present proof of purchase and state the reason for the claim and a
description of the defect
Warranty period
- 24 months on the frame and components of the electric scooter - covers manufacturing
defects and defects
- of material other than normal wear and tear from use.
- 12 months for battery life - the battery capacity will not drop below 60% of the total capacity
within 12 months from the sale of the electric scooter. The warranty does not cover capacity
degradation caused by normal use.
- The warranty period is extended by the time during which the electric scooter was under
warranty repair.
Warranty conditions
- The electric scooter must be used exclusively for the purpose for which it was
manufactured.
- The electric scooter must be used, stored and maintained according to this user
manual.
- The warranty applies only to the first owner.
The warranty claim expires
- If it was found that the damage to the electric scooter was caused by the fault of the user
(accident, unprofessional handling beyond the scope of this user manual, unprofessional
intervention in the construction of the electric scooter or in the connection of the electrical
system, improper storage, etc.) or in the event of a natural disaster.
- Expiration of the warranty period.
- If it is normal wear and tear due to use (e.g. tires, chains, cables, converters, brake pads, etc.).
DISPOSAL OF ELECTRICAL AND ELECTRONIC EQUIPMENT
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Used electrical or electronic products (motor, battery, display, sensors, cabling)
must not be disposed of together with municipal waste. In order to properly
dispose of the product, hand it over to designated collection points. Ask the
local authority for the nearest collection point for detailed information. Improper
disposal of this type of waste may result in fines in accordance with national
regulations.
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