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Unscrew the glass cover by turning it anti-clockwise.
2.
Replace the bulb with one of the same type.
3.
Screw the glass cover back in.
4.
Remove the tea towel and switch on the circuit breaker.
5.
Normal noise while the appliance is working
Induction heating technology is based on the creation of
electromagnetic fields that generate heat directly at the base of
the pan. Depending on how the pan has been manufactured,
certain noises or vibrations may be produced such as those
described below:
A deep humming sound as in a transformer
This noise is produced when cooking on a high power level. It
is caused by the amount of energy transferred from the hob to
the pan. The noise disappears or becomes faint when the
power level is lowered.
A low whistling sound
This noise is produced when the pan is empty. It disappears
when water or food is added to the pan.
After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
E number and FD number
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate containing these numbers
can be found on the right-hand side of the oven door. You can
make a note of the numbers of your appliance and the
telephone number of the after-sales service in the space below
to save time should it be required.
E no.
After-sales service
O
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
22
FD no.
A crackling sound
This noise occurs in pans which are made from different
materials superimposed on one another. It is caused by the
vibrations that occur in the ajoining surfaces of the different
superimposed materials. The noise comes from the pan. The
amount of food and cooking method can vary.
A high-pitched whistling sound
This noise is produced mainly in pans made from different
materials superimposed on one another, and it occurs when
such pans are heated at maximum power on two hotplates at
the same time. The whistling disappears or becomes fainter as
soon as the power level is lowered.
Noise from the fan
For proper use of the electronic system, the temperature of the
hob must be controlled. For this purpose, the hob has a fan
that starts working when detecting excess temperatures at
different power levels. The fan may also work due to inertia
after the hob has been switched off, if the temperature detected
is still too high.
Rhythmic sounds similar to a clock's hands
This noise is only produced when 3 or more hotplates are
working and disappears or is reduced when one of the
hotplates is switched off.
The noises described are normal, they are part of induction
heating technology and not a sign of malfunction.
Glass cover
You must replace a damaged glass cover. Suitable glass
covers may be obtained from the after-sales service. Please
specify the E number and FD number of your appliance.
To book an engineer visit and product advice
0344 892 8999
GB
Calls charged at local or mobile rate.
01450 2655
IE
0.03 € per minute at peak. Off peak 0.0088 € per
minute.
Rely on the professionalism of the manufacturer. You can
therefore be sure that the repair is carried out by trained service
technicians who carry original spare parts for your appliances.
This appliance complies with standard EN 55011 and CISPR
11. This is a group 2, class B product.
Group 2 means that high frequency is generated for the heating
of ovenware. Class B states that the appliance is suitable for
private households.
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