Troubleshooting - Eaton Ellipse ECO 800VA DIN Installation And User Manual

Troubleshooting

(For further information, visit the www.powerquality.eaton.com site or contact after-sales
support.)
Problem
1
The battery backup outlets 9 are
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not supplied with power.
2 The connected devices are not
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supplied when AC power fails.
3 AC power is available, but the
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UPS operates on battery power.
4
The filtered outlets 8 are not
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supplied.
5
Green button 12 flashes
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frequently and audio alarm beeps.
6
12
Green button flashes and audio
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alarm beeps continuously.
7
Red LED 11 is on and the audio
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alarm beeps every 30 seconds.
8
Green LED 10 is off and the
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filtered outlets 8 are supplied.
9 The telephone line is disturbed or
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modem access is not possible.
10
Red LED 11 flashes.
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11 EcoControl outlets keep powered
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when main application (Master
outlet) is stopped.
Advanced customizing of your UPS
Sensitivity to variations of the AC power supply
Only to be used if frequent switching to the UPS
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battery due to large variations in the AC supply
voltage.
Accessing the programming mode: with the device
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switched off, press button 12 for 6 s and release it
once LEDs 10 11 have come on.
Display of the 3 possible voltage ranges according to
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the status of LEDs 10 and 11 :
Normal mode Low range
(factory mode:
configuration): AC supply
AC supply between 161V
between 184V and 264V
and 264V
11 12 11
11 10 12 11 10
Change from one mode to another by successively
pressing button 12 .
Memorizing the mode: 10 s after the last press of the
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button.
614-06803-00
Diagnostic
Button 12 is not lighted on.
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The devices are not connected to
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the battery backup outlets 9 .
Circuit breaker 13 , located under
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the UPS, has been tripped by an
overload on the UPS output.
The wall outlet is not supplied.
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Circuit breaker 13 , located under
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the UPS, has been tripped by an
overload on the UPS output.
The UPS frequently operates
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on battery power because the AC
power source is of poor quality.
The UPS battery backup outlets
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9 are overloaded.
A fault has occurred on the UPS.
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The battery backup outlets 9 are
no longer supplied.
Surge protection is no longer
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provided.
Surge protection on the telephone
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line is no longer provided.
The battery has reached the end
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of its service life.
EcoControl function is not
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activated or not properly set.
Low and high
range mode:
AC supply
between 161V
and 284V
12 11 12
12 11 10 12
Solution
Press button 12 and check that it
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turns green.
Connect the devices to the battery
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backup outlets 9 .
Disconnect excess equipment
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and reset the circuit breaker 13 by
pressing the corresponding button.
Supply power to the wall outlet.
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Disconnect excess equipment
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and reset the circuit breaker 13 by
pressing the corresponding button.
Have the electrical installation
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checked by a professional or use
another wall outlet.
Disconnect excess equipment
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connected to the battery backup
outlets 9 .
Call after-sales support.
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Call after-sales support.
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Disconnect the telephone line
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from the wall outlet.
Call after-sales support.
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Have the battery replaced.
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Activate or set properly
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EcoControl function using the
software provided with the product.
Audio alarm
Possibility of deactivating the audio alarm when the
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UPS is operating on the battery.
Accessing the programming mode: with the device
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switched off, press button 12 for 11 s and release it
when the audio alarm sounds.
Display of the 2 possible audio alarm modes:
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Normal mode (factory
configuration):
the UPS emits a beep
every 10 s when operating
on its battery.
Normal mode
activated:
programming by
continuous beep.
Change from one mode to another by successively
pressing button 12 .
Memorizing the mode: 5 s after the last press of the
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button.
Silent mode:
the UPS emits a single
beep when switching to
battery operation and
then remains silent.
Silent mode
activated:
programming by a
beep every second.
7