Page 1 Products Solutions Services BA01736D/06/EN/03.19 71451402 2019-09-16 Valid as of version 01.01.zz (Device firmware) Operating Instructions Proline Promass A 300 PROFINET Coriolis flowmeter...
Page 2 • The manufacturer reserves the right to modify technical data without prior notice. Your Endress+Hauser Sales Center will supply you with current information and updates to these instructions. Endress+Hauser...
Page 3: Table Of Contents
Proline Promass A 300 PROFINET Table of contents Table of contents About this document ....6 Installation ..... . . 22 Document function .
Page 4 Table of contents Proline Promass A 300 PROFINET 8.3.9 Changing the parameters ..10.5.13 Configuring the partial filled pipe 8.3.10 User roles and related access detection ....
Page 5 13.2 Measuring and test equipment ... 218 13.3 Endress+Hauser services ....218 Repair ......219 14.1 General notes .
Page 6: About This Document
About this document Proline Promass A 300 PROFINET About this document Document function These Operating Instructions contain all the information that is required in various phases of the life cycle of the device: from product identification, incoming acceptance and storage, to mounting, connection, operation and commissioning through to troubleshooting, maintenance and disposal.
Page 7: Tool Symbols
Proline Promass A 300 PROFINET About this document Symbol Meaning Light emitting diode is on. Light emitting diode is flashing. 1.2.4 Tool symbols Symbol Meaning Flat blade screwdriver Allen key Open-ended wrench 1.2.5 Symbols for certain types of information Symbol...
Page 8: Documentation
• W@M Device Viewer (www.endress.com/deviceviewer): Enter the serial number from nameplate • Endress+Hauser Operations App: Enter the serial number from the nameplate or scan the 2D matrix code (QR code) on the nameplate Detailed list of the individual documents along with the documentation code →...
Page 9 Proline Promass A 300 PROFINET About this document TRI-CLAMP® Registered trademark of Ladish & Co., Inc., Kenosha, USA SWAGELOK® Registered trademark of Swagelok & Co., Solon, USA Endress+Hauser...
Page 10: Safety Instructions
Safety instructions Proline Promass A 300 PROFINET Safety instructions Requirements for the personnel The personnel for installation, commissioning, diagnostics and maintenance must fulfill the following requirements: ‣ Trained, qualified specialists must have a relevant qualification for this specific function and task.
Page 11: Workplace Safety
Verification for borderline cases: ‣ For special fluids and fluids for cleaning, Endress+Hauser is glad to provide assistance in verifying the corrosion resistance of fluid-wetted materials, but does not accept any warranty or liability as minute changes in the temperature, concentration or level of contamination in the process can alter the corrosion resistance properties.
Page 12: Product Safety
It meets general safety standards and legal requirements. It also complies with the EU directives listed in the device-specific EU Declaration of Conformity. Endress+Hauser confirms this by affixing the CE mark to the device.
Page 13: Protecting Access Via A Password
Proline Promass A 300 PROFINET Safety instructions 2.7.2 Protecting access via a password Different passwords are available to protect write access to the device parameters or access to the device via the WLAN interface. • User-specific access code Protect write access to the device parameters via the local display, Web browser or operating tool (e.g.
Page 14: Access Via Service Interface (Cdi-Rj45)
Safety instructions Proline Promass A 300 PROFINET The device and status information can be hidden on the login page. This prevents unauthorized access to the information. For detailed information on device parameters, see: The "Description of Device Parameters" document →  252.
Page 15: Product Description
Proline Promass A 300 PROFINET Product description Product description The device consists of a transmitter and a sensor. The device is available as a compact version: The transmitter and sensor form a mechanical unit. Product design N ic te r e rg ö...
Page 16: Incoming Acceptance And Product
Technical Documentation present? • If one of the conditions is not satisfied, contact your Endress+Hauser Sales Center. • Depending on the device version, the CD-ROM might not be part of the delivery! The Technical Documentation is available via the Internet or via the Endress+Hauser Operations App, see the "Product identification"...
Page 17: Transmitter Nameplate
 8 sections • The W@M Device Viewer: enter the serial number from the nameplate (www.endress.com/deviceviewer) • The Endress+Hauser Operations App: Enter the serial number from the nameplate or scan the 2-D matrix code (QR code) on the nameplate. 4.2.1...
Page 18: Sensor Nameplate
Incoming acceptance and product identification Proline Promass A 300 PROFINET 4.2.2 Sensor nameplate Order code: Ser. no.: Ext. ord. cd.: Date: A0029199  3 Example of a sensor nameplate Name of the sensor Manufacturing location Order code Serial number (ser. no.) Extended order code (Ext.
Page 19: Symbols On Measuring Device
Proline Promass A 300 PROFINET Incoming acceptance and product identification 4.2.3 Symbols on measuring device Symbol Meaning WARNING! This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in serious or fatal injury. Reference to documentation Refers to the corresponding device documentation.
Page 20: Storage And Transport
Storage and transport Proline Promass A 300 PROFINET Storage and transport Storage conditions Observe the following notes for storage: ‣ Store in the original packaging to ensure protection from shock. ‣ Do not remove protective covers or protective caps installed on process connections.
Page 21: Measuring Devices With Lifting Lugs
Proline Promass A 300 PROFINET Storage and transport 5.2.2 Measuring devices with lifting lugs CAUTION Special transportation instructions for devices with lifting lugs ‣ Only use the lifting lugs fitted on the device or flanges to transport the device. ‣...
Page 22: Installation
Installation Proline Promass A 300 PROFINET Installation Installation conditions No special measures such as supports are necessary. External forces are absorbed by the construction of the device. 6.1.1 Mounting position Mounting location A0028772 To prevent measuring errors arising from accumulation of gas bubbles in the measuring tube, avoid the following mounting locations in the pipe: •...
Page 23 Proline Promass A 300 PROFINET Installation Ø orifice plate, pipe restriction [mm] [in] [mm] [in] ¹⁄₂₄ 0.03 ¹⁄₁₂ 0.06 ¹⁄₈ 0.12 Orientation The direction of the arrow on the sensor nameplate helps you to install the sensor according to the flow direction (direction of medium flow through the piping).
Page 24: Environment And Process Requirements
If operating outdoors: Avoid direct sunlight, particularly in warm climatic regions. You can order a weather protection cover from Endress+Hauser. →  221. System pressure It is important that cavitation does not occur, or that gases entrained in the liquids do not outgas.
Page 25: Special Mounting Instructions
Proline Promass A 300 PROFINET Installation A0034391  5 Thermal insulation with extended neck free Heating NOTICE Electronics can overheat due to elevated ambient temperature! ‣ Observe maximum permitted ambient temperature for the transmitter . ‣ Depending on the fluid temperature, take the device orientation requirements into account .
Page 26 Installation Proline Promass A 300 PROFINET WARNING Danger from medium escaping! Medium escaping under pressure can cause injury or material damage. ‣ Take precautions to prevent danger to persons and damage if the rupture disk is actuated. ‣ Observe information on the rupture disk sticker.
Page 27 Proline Promass A 300 PROFINET Installation A0030286 Horizontal Device standing on a solid support base A0030287 Post retainer The post retainer mounting kit is used to secure the device to a pipe or post (order code for "Accessories", option PR).
Page 28: Mounting The Measuring Device
Installation Proline Promass A 300 PROFINET Protective cover 280 (11.0) 255 (10.0) 146 (5.75) 134 (5.3) 12 (0.47) 30 (1.18) A0029553 Mounting the measuring device 6.2.1 Required tools For sensor For flanges and other process connections: Corresponding mounting tools 6.2.2 Preparing the measuring device 1.
Page 29: Turning The Transmitter Housing
Proline Promass A 300 PROFINET Installation 6.2.4 Turning the transmitter housing To provide easier access to the connection compartment or display module, the transmitter housing can be turned. – – 3 mm 4 mm A0029993 1. Depending on the device version: Loosen the securing clamp of the connection compartment cover.
Page 30: Post-Installation Check
Installation Proline Promass A 300 PROFINET Post-installation check Is the device undamaged (visual inspection)?  Does the measuring device conform to the measuring point specifications? For example: • Process temperature →  238  • Process pressure (refer to the section on "Pressure-temperature ratings" in the "Technical Information"...
Page 31: Electrical Connection
Proline Promass A 300 PROFINET Electrical connection Electrical connection NOTICE The measuring device does not have an internal circuit breaker. ‣ For this reason, assign the measuring device a switch or power-circuit breaker so that the power supply line can be easily disconnected from the mains.
Page 32 Electrical connection Proline Promass A 300 PROFINET Relay output Standard installation cable is sufficient. Current input 0/4 to 20 mA Standard installation cable is sufficient. Status input Standard installation cable is sufficient. Cable diameter • Cable glands supplied: M20 × 1.5 with cable ⌀ 6 to 12 mm (0.24 to 0.47 in) •...
Page 33 Proline Promass A 300 PROFINET Electrical connection Max. cable length for use in Non-hazardous area, Cross-section Ex Zone 2, Class I, Division 2 Ex Zone 1, Class I, Division 1 0.34 mm (22 AWG) 80 m (270 ft) 0.50 mm...
Page 34: Terminal Assignment
Electrical connection Proline Promass A 300 PROFINET 7.1.3 Terminal assignment Transmitter: supply voltage, input/outputs The terminal assignment of the inputs and outputs depends on the individual order version of the device. The device-specific terminal assignment is documented on an adhesive label in the terminal cover.
Page 35: Connecting The Measuring Device
Proline Promass A 300 PROFINET Electrical connection 2. If the measuring device is supplied without cable glands: Provide suitable cable gland for corresponding connecting cable. 3. If the measuring device is supplied with cable glands: Observe requirements for connecting cables →  31.
Page 36 Electrical connection Proline Promass A 300 PROFINET 4. Remove the display module holder. N ic N ic te r te r e rg ö ff e rg ö ff iz e iz e te n te n s io ri r...
Page 37 Proline Promass A 300 PROFINET Electrical connection Connecting the supply voltage and additional inputs/outputs 10 (0.4) mm (in) – A0033983 1. Push the cable through the cable entry . To ensure tight sealing, do not remove the sealing ring from the cable entry.
Page 38 Electrical connection Proline Promass A 300 PROFINET Removing a cable 3 (0.12) A0029598  7 Engineering unit mm (in) 1. To remove a cable from the terminal, use a flat-blade screwdriver to push the slot between the two terminal holes 2.
Page 39: Integrating The Transmitter Into A Network
Proline Promass A 300 PROFINET Electrical connection 7.2.2 Integrating the transmitter into a network This section only presents the basic options for integrating the device into a network. For information on the procedure to follow to connect the transmitter correctly →  35.
Page 40 Electrical connection Proline Promass A 300 PROFINET Integrating into a ring topology The device is integrated via the terminal connection for signal transmission (output 1) and the connection to the service interface (CDI-RJ45). Note the following when connecting: • Recommended cable: CAT5e, CAT6 or CAT7, with shielded connector (e.g. brand: YAMAICHI ;...
Page 41: Connecting The Remote Display And Operating Module Dkx001
Proline Promass A 300 PROFINET Electrical connection 7.2.3 Connecting the remote display and operating module DKX001 The remote display and operating module DKX001 is available as an optional extra →  221. • The remote display and operating module DKX001 is only available for the following housing version: order code for "Housing": option A "Aluminum, coated"...
Page 42: Special Connection Instructions
Electrical connection Proline Promass A 300 PROFINET Special connection instructions 7.4.1 Connection examples PROFINET A0028767  8 Connection example for PROFINET Control system (e.g. PLC) Ethernet switch Observe cable specifications Device plug Transmitter PROFINET: MRP (Media Redundancy Protocol) A0027544 Control system (e.g. PLC) Ethernet switch Observe cable specifications →...
Page 43 Proline Promass A 300 PROFINET Electrical connection PROFINET: system redundancy S2 A0039553  9 Connection example for system redundancy S2 Control system 1 (e.g. PLC) Synchronization of control systems Control system 2 (e.g. PLC) Industrial Ethernet Managed Switch Transmitter Current output 4-20 mA 4...20 mA...
Page 44 Electrical connection Proline Promass A 300 PROFINET Pulse/frequency output 12345 A0028761  12 Connection example for pulse/frequency output (passive) Automation system with pulse/frequency input (e.g. PLC) Power supply Transmitter: Observe input values →  228 Switch output A0028760  13 Connection example for switch output (passive) Automation system with switch input (e.g.
Page 45: Hardware Settings
Proline Promass A 300 PROFINET Electrical connection Current input A0028915  15 Connection example for 4 to 20 mA current input Power supply Terminal box External measuring device (to read in pressure or temperature, for instance) Transmitter Status input A0028764 ...
Page 46 Electrical connection Proline Promass A 300 PROFINET Setting the device name using the DIP switches The last part of the device name can be set using DIP switches 1-8. The address range is between 1 and 254 (factory setting: serial number of the device )
Page 47: Activating The Default Ip Address
Proline Promass A 300 PROFINET Electrical connection 5. Reconnect the device to the power supply.  The configured device address is used once the device is restarted. Setting the device name via the automation system DIP switches 1-8 must all be set to OFF (factory setting) or all be set to ON to be able to set the device name via the automation system.
Page 48: Post-Connection Check
Electrical connection Proline Promass A 300 PROFINET 4. Firmly tighten the cable glands. 5. To ensure that moisture does not enter the cable entry: Route the cable so that it loops down before the cable entry ("water trap").  A0029278 6.
Page 49: Operation Options
Proline Promass A 300 PROFINET Operation options Operation options Overview of operation options A0034513 Local operation via display module Computer with Web browser (e.g. Internet Explorer) or with operating tool (e.g. FieldCare, DeviceCare, AMS Device Manager, SIMATIC PDM) Field Xpert SFX350 or SFX370...
Page 50: Structure And Function Of The Operating Menu
Operation options Proline Promass A 300 PROFINET Structure and function of the operating menu 8.2.1 Structure of the operating menu For an overview of the operating menu for experts: "Description of Device Parameters" document supplied with the device→  252...
Page 51: Operating Philosophy
Proline Promass A 300 PROFINET Operation options 8.2.2 Operating philosophy The individual parts of the operating menu are assigned to certain user roles (operator, maintenance etc.). Each user role contains typical tasks within the device lifecycle. Menu/parameter User role and tasks...
Page 52: Display
Operation options Proline Promass A 300 PROFINET Access to the operating menu via the local display 8.3.1 Operational display X X X X X X X 1120.50 kg/h A0029348 Operational display Device tag Status area Display area for measured values (4-line) Operating elements→...
Page 53: Navigation View
Proline Promass A 300 PROFINET Operation options Measurement channel numbers Symbol Meaning Measurement channel 1 to 4 The measurement channel number is displayed only if more than one channel is present for the same measured variable type (e.g. Totalizer 1 to 3).
Page 54 Operation options Proline Promass A 300 PROFINET Status area The following appears in the status area of the navigation view in the top right corner: • In the submenu • The direct access code for the parameter you are navigating to (e.g. 0022-1) •...
Page 55: Editing View
Proline Promass A 300 PROFINET Operation options 8.3.3 Editing view Numeric editor +0.000 Xx – A0034250  18 For entering values in parameters (e.g. limit values) Entry display area Input screen Confirm, delete or reject entry Operating elements Text editor...
Page 56 Operation options Proline Promass A 300 PROFINET Operating key(s) Meaning Enter key • Press the key briefly: confirm your selection. • Press the key for 2 s: confirm the entry. Escape key combination (press keys simultaneously) Close the editing view without accepting the changes.
Page 57: Operating Elements
Proline Promass A 300 PROFINET Operation options 8.3.4 Operating elements Operating key(s) Meaning Minus key In a menu, submenu Moves the selection bar upwards in a picklist. With a Wizard Confirms the parameter value and goes to the previous parameter.
Page 58 Operation options Proline Promass A 300 PROFINET Calling up and closing the context menu The user is in the operational display. 1. Press the  and  keys for longer than 3 seconds.  The context menu opens. XXXXXXXXXX Setup Conf.backup...
Page 59: Navigating And Selecting From List
Proline Promass A 300 PROFINET Operation options 8.3.6 Navigating and selecting from list Different operating elements are used to navigate through the operating menu. The navigation path is displayed on the left in the header. Icons are displayed in front of the individual menus.
Page 60: Calling Up Help Text
Operation options Proline Promass A 300 PROFINET The direct access code consists of a 5-digit number (at maximum) and the channel number, which identifies the channel of a process variable: e.g. 00914-2. In the navigation view, this appears on the right-hand side in the header of the selected parameter.
Page 61: User Roles And Related Access Authorization
Proline Promass A 300 PROFINET Operation options Ent. access code Invalid or out of range input value Min:0 Max:9999 A0014049-EN For a description of the editing view - consisting of the text editor and numeric editor - with symbols →  55, for a description of the operating elements →  57 8.3.10...
Page 62: Enabling And Disabling The Keypad
Operation options Proline Promass A 300 PROFINET 2. Enter the access code.  The -symbol in front of the parameters disappears; all previously write- protected parameters are now re-enabled. 8.3.12 Enabling and disabling the keypad lock The keypad lock makes it possible to block access to the entire operating menu via local operation.
Page 63: Prerequisites
Proline Promass A 300 PROFINET Operation options 8.4.2 Prerequisites Computer hardware Hardware Interface CDI-RJ45 WLAN Interface The computer must have an RJ45 The operating unit must have a interface. WLAN interface. Connection Standard Ethernet cable with RJ45 Connection via Wireless LAN.
Page 64: Establishing A Connection
Operation options Proline Promass A 300 PROFINET Measuring device: Via CDI-RJ45 service interface Device CDI-RJ45 service interface Measuring device The measuring device has an RJ45 interface. Web server Web server must be enabled; factory setting: ON  For information on enabling the Web server →  68...
Page 65 Proline Promass A 300 PROFINET Operation options 4. If a 2nd network card is not used, close all the applications on the notebook.  Applications requiring Internet or a network, such as e-mail, SAP applications, Internet or Windows Explorer. 5. Close any open Internet browsers.
Page 66: Logging On
Operation options Proline Promass A 300 PROFINET 2. Enter the IP address of the Web server in the address line of the Web browser: 192.168.1.212  The login page appears. 2 3 4 A0029417 Picture of device Device name Device tag...
Page 67: User Interface
Proline Promass A 300 PROFINET Operation options 8.4.5 User interface A0029418 Function row Local display language Navigation area Header The following information appears in the header: • Device name • Device tag • Device status with status signal →  155 •...
Page 68: Disabling The Web Server
Operation options Proline Promass A 300 PROFINET Navigation area If a function is selected in the function bar, the submenus of the function open in the navigation area. The user can now navigate through the menu structure. Working area Depending on the selected function and the related submenus, various actions can be performed in this area: •...
Page 69: Access To The Operating Menu Via The Operating Tool
Proline Promass A 300 PROFINET Operation options 3. If no longer needed: Reset modified properties of the Internet protocol (TCP/IP) →  64. If communication with the Web server was established via the default IP address 192.168.1.212, DIP switch No. 10 must be reset (from ON → OFF). Afterwards, the IP address of the device is active again for network communication.
Page 70 Operation options Proline Promass A 300 PROFINET A0033719  22 Options for remote operation via PROFINET network: ring topology Automation system, e.g. Simatic S7 (Siemens) Computer with Web browser (e.g. Internet Explorer) for accessing the integrated device Web server or computer with operating tool (e.g.
Page 71 Proline Promass A 300 PROFINET Operation options A0034570 Transmitter with integrated WLAN antenna Transmitter with external WLAN antenna LED lit constantly: WLAN reception is enabled on measuring device LED flashing: WLAN connection established between operating unit and measuring device Computer with WLAN interface and Web browser (e.g. Microsoft Internet Explorer, Microsoft Edge) for accessing the integrated device Web server or with operating tool (e.g.
Page 72: Fieldcare
FieldCare Function scope FDT-based plant asset management tool from Endress+Hauser. It can configure all smart field devices in a system and helps you manage them. By using the status information, it is also a simple but effective way of checking their status and condition.
Page 73: Devicecare
DeviceCare Function scope Tool to connect and configure Endress+Hauser field devices. The fastest way to configure Endress+Hauser field devices is with the dedicated "DeviceCare" tool. Together with the device type managers (DTMs) it presents a convenient, comprehensive solution. For details, see Innovation Brochure IN01047S...
Page 74 Operation options Proline Promass A 300 PROFINET Source for device description files See information →  75 Endress+Hauser...
Page 75: System Integration
Proline Promass A 300 PROFINET System integration System integration Overview of device description files 9.1.1 Current version data for the device Firmware version 01.01.zz • On the title page of the Operating instructions • On the transmitter nameplate • Firmware version Diagnostics →...
Page 76: Device Master File (Gsd)
System integration Proline Promass A 300 PROFINET Device master file (GSD) In order to integrate field devices into a bus system, the PROFINET system needs a description of the device parameters, such as output data, input data, data format and data volume.
Page 77: Cyclic Data Transmission
Proline Promass A 300 PROFINET System integration Cyclic data transmission 9.3.1 Overview of the modules The following tables shows which modules are available to the measuring device for cyclic data exchange. Cyclic data exchange is performed with an automation system.
Page 78 System integration Proline Promass A 300 PROFINET Selection: input variable Slot Input variables • Mass flow • Volume flow • Corrected volume flow • Density • Reference density • Temperature • Electronic temperature • Oscillation frequency 1 to 14 • Frequency fluctuation •...
Page 79 Proline Promass A 300 PROFINET System integration Application-specific Input module Transmit compensation values from the automation system to the measuring device. The Application-specific Input module cyclically transmits compensation values, including the status, from the automation system to the measuring device. The compensation value is depicted in the first four bytes in the form of a floating point number as per the IEEE 754 standard.
Page 80 System integration Proline Promass A 300 PROFINET Selection: device function Slot Device function Status (meaning) Empty pipe detection • 0 (device function not active) 1 to 14 • 1 (device function active) Low flow cut off Data structure Input data of Digital Input...
Page 81 Proline Promass A 300 PROFINET System integration Totalizer module The Totalizer module consists of the Totalizer Value, Totalizer Control and Totalizer Mode submodules. Totalizer Value submodule Transmit transmitter value from the device to the automation system. Totalizer modules cyclically transmit a selected totalizer value, along with the status, from the measuring device to the automation system via the Totalizer Value submodule.
Page 82 System integration Proline Promass A 300 PROFINET Selection: totalizer configuration Slot Sub-slot Value Control totalizer Balancing 15…17 Balance the positive flow Balance the negative flow Data structure of output data (Totalizer Mode submodule) Byte 1 Configuration variable Analog Output module Transmit compensation values from the automation system to the measuring device.
Page 83 Proline Promass A 300 PROFINET System integration Data structure Output data of Analog Output Byte 1 Byte 2 Byte 3 Byte 4 Byte 5 Byte 6 Byte 7 Measured value: floating point number (IEEE 754) Status Unit code Status coding →  85 Failsafe mode A failsafe mode can be defined for using the compensation values.
Page 84 System integration Proline Promass A 300 PROFINET Heartbeat Verification module Receive discrete output values from the automation system and transmit discrete input values from the measuring device to the automation system. The Heartbeat Verification module receives discrete output data from the automation system and transmits discrete input data from the measuring device to the automation system.
Page 85: Status Coding
Proline Promass A 300 PROFINET System integration Assigned device functions Slot Input variables Selection of the liquid type Data structure Concentration output data Byte 1 Control variable Liquid type Enum code Sucrose in water Glucose in water Fructose in water...
Page 86: Factory Setting
System integration Proline Promass A 300 PROFINET Status Coding (hex) Meaning UNCERTAIN - Initial value 0x4F A pre-defined value is output until a correct measured value is available again or until remedial measures have been carried out that change this status.
Page 87: Startup Configuration
Proline Promass A 300 PROFINET System integration 9.3.5 Startup configuration If startup configuration is enabled, the configuration of the most important device parameters is taken from the automation system and used. The following configuration is taken from the automation system.
Page 88: System Redundancy S2
System integration Proline Promass A 300 PROFINET System redundancy S2 A redundant layout with two automation systems is necessary for processes that are in continuous operation. If one system fails the second system guarantees continued, uninterrupted operation. The measuring device supports S2 system redundancy and can communicate with both automation systems simultaneously.
Page 89: Commissioning
Proline Promass A 300 PROFINET Commissioning Commissioning 10.1 Function check Before commissioning the measuring device: ‣ Make sure that the post-installation and post-connection checks have been performed. • "Post-installation check" checklist→  30 • "Post-connection check" checklist →  48 10.2...
Page 90: Configuring The Measuring Device
Commissioning Proline Promass A 300 PROFINET 10.5 Configuring the measuring device • The Setup menu with its guided wizards contains all the parameters needed for standard operation. • Navigation to the Setup menu X X X X X X X 20.50...
Page 91: Defining The Tag Name
Proline Promass A 300 PROFINET Commissioning ‣ Relay output 1 to n →  110 ‣ Display →  112 ‣ Low flow cut off →  115 ‣ Partially filled pipe detection →  116 ‣ →  117 Advanced setup 10.5.1...
Page 92 Commissioning Proline Promass A 300 PROFINET Corrected volume unit →  92 Density unit →  92 Reference density unit →  92 Temperature unit →  93 →  93 Pressure unit Parameter overview with brief description Parameter Description...
Page 93: Displaying The Communication
Proline Promass A 300 PROFINET Commissioning Parameter Description Selection Factory setting Temperature unit Select temperature unit. Unit choose list Country-specific: • °C Result • °F The selected unit applies for: • Electronic temperature parameter (6053) • Maximum value parameter (6051) •...
Page 94 Commissioning Proline Promass A 300 PROFINET Parameter Description User interface / User entry Factory setting Subnet mask Displays the subnet mask. 4 octet: 0 to 255 (in the 255.255.255.0 particular octet) If the DHCP client is switched off and write access is enabled, the Subnet mask can also be entered.
Page 95 Proline Promass A 300 PROFINET Commissioning 10.5.4 Selecting and setting the medium The Select medium wizard submenu contains parameters that must be configured in order to select and set the medium. Navigation "Setup" menu → Select medium ‣ Medium selection Select medium →...
Page 96: Interface
Commissioning Proline Promass A 300 PROFINET Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry / User interface Select medium – Select medium type. • Liquid Liquid • Gas Select gas type The Gas option is selected in Select measured gas type.
Page 97: Configuring The Current Input
Proline Promass A 300 PROFINET Commissioning Navigation "Setup" menu → I/O configuration ‣ I/O configuration →  97 I/O module 1 to n terminal numbers →  97 I/O module 1 to n information I/O module 1 to n type →...
Page 98 Commissioning Proline Promass A 300 PROFINET Navigation "Setup" menu → Current input ‣ Current input 1 to n →  98 Terminal number →  98 Signal mode 0/4 mA value →  98 20 mA value →  98 Current span →...
Page 99: Configuring The Status Input
Proline Promass A 300 PROFINET Commissioning 10.5.7 Configuring the status input The Status input submenu guides the user systematically through all the parameters that have to be set for configuring the status input. Navigation "Setup" menu → Status input ‣...
Page 100 Commissioning Proline Promass A 300 PROFINET Signal mode →  100 Assign current output 1 to n →  101 Current span →  101 0/4 mA value →  101 →  102 20 mA value Fixed current →  102 Damping output 1 to n →...
Page 101 Proline Promass A 300 PROFINET Commissioning Parameter Prerequisite Description User interface / Factory setting Selection / User entry Assign current output 1 to n – Select process variable for • Off Mass flow current output. • Mass flow • Volume flow • Corrected volume flow •...
Page 102 Commissioning Proline Promass A 300 PROFINET Parameter Prerequisite Description User interface / Factory setting Selection / User entry 20 mA value One of the following options is Enter 20 mA value. Signed floating-point Depends on country selected in the Current span number and nominal parameter (→...
Page 103: Configuring The Pulse/Frequency
Proline Promass A 300 PROFINET Commissioning 10.5.9 Configuring the pulse/frequency/switch output The Pulse/frequency/switch output wizard guides you systematically through all the parameters that can be set for configuring the selected output type. Navigation "Setup" menu → Advanced setup → Pulse/frequency/switch output ‣...
Page 104 Commissioning Proline Promass A 300 PROFINET Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting interface / User entry Operating mode – Define the output as a pulse, • Pulse Pulse frequency or switch output. • Frequency • Switch Terminal number –...
Page 105 Proline Promass A 300 PROFINET Commissioning Configuring the frequency output Navigation "Setup" menu → Pulse/frequency/switch output ‣ Pulse/frequency/switch output 1 to n Operating mode →  105 Terminal number →  105 Signal mode →  105 →  106...
Page 106 Commissioning Proline Promass A 300 PROFINET Parameter Prerequisite Description Selection / User Factory setting interface / User entry Assign frequency output The Frequency option is Select process variable for • Off selected in the Operating frequency output. • Mass flow mode parameter (→  103).
Page 107 Proline Promass A 300 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting interface / User entry Measuring value at minimum The Frequency option is Enter measured value for Signed floating-point Depends on country frequency selected in the Operating minmum frequency. number and nominal mode parameter (→...
Page 108 Commissioning Proline Promass A 300 PROFINET Configuring the switch output Navigation "Setup" menu → Pulse/frequency/switch output ‣ Pulse/frequency/switch output 1 to n Operating mode →  108 Terminal number →  108 Signal mode →  108 →  109...
Page 109 Proline Promass A 300 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting interface / User entry Switch output function The Switch option is selected Select function for switch • Off in the Operating mode output. • On parameter. • Diagnostic behavior • Limit •...
Page 110: 10.5.10 Configuring The Relay Output
Commissioning Proline Promass A 300 PROFINET Parameter Prerequisite Description Selection / User Factory setting interface / User entry Switch-on value • The Switch option is Enter measured value for the Signed floating-point Country-specific: selected in the Operating switch-on point. number • 0 kg/h mode parameter.
Page 111 Proline Promass A 300 PROFINET Commissioning Switch-on value →  112 Failure mode →  112 Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting interface / User entry Relay output function – Select the function for the • Closed Closed relay output.
Page 112: 10.5.11 Configuring The Local Display
Commissioning Proline Promass A 300 PROFINET Parameter Prerequisite Description Selection / User Factory setting interface / User entry Assign status In the Relay output function Select device status for switch • Partially filled pipe Partially filled pipe parameter, the Digital Output output. detection detection option is selected.
Page 113 Proline Promass A 300 PROFINET Commissioning Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry Format display A local display is provided. Select how measured values • 1 value, max. size 1 value, max. size are shown on the display.
Page 114 Commissioning Proline Promass A 300 PROFINET Parameter Prerequisite Description Selection / User Factory setting entry 100% bargraph value 1 A local display is provided. Enter 100% value for bar Signed floating-point Depends on country graph display. number and nominal diameter Value 2 display A local display is provided.
Page 115: 10.5.12 Configuring The Low Flow Cut Off
Proline Promass A 300 PROFINET Commissioning 10.5.12 Configuring the low flow cut off The Low flow cut off wizard systematically guides the user through all the parameters that must be set to configure low flow cut off. Navigation "Setup" menu → Low flow cut off ‣...
Page 116: 10.5.13 Configuring The Partial Filled Pipe
Commissioning Proline Promass A 300 PROFINET 10.5.13 Configuring the partial filled pipe detection The Partial filled pipe detection wizard guides you systematically through all parameters that have to be set for configuring the monitoring of the pipe filling. Navigation "Setup" menu → Partially filled pipe detection ‣...
Page 117: Advanced Settings
Proline Promass A 300 PROFINET Commissioning 10.6 Advanced settings The Advanced setup submenu together with its submenus contains parameters for specific settings. Navigation to the "Advanced setup" submenu X X X X X X X 20.50 0104-1 Main menu Display language English Display/operat.
Page 118: Using The Parameter To Enter The Access Code
Commissioning Proline Promass A 300 PROFINET ‣ WLAN settings →  125 ‣ Concentration ‣ Heartbeat setup ‣ Configuration backup →  127 ‣ →  128 Administration 10.6.1 Using the parameter to enter the access code Navigation "Setup" menu → Advanced setup...
Page 119: Carrying Out A Sensor Adjustment
Proline Promass A 300 PROFINET Commissioning Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting interface / User entry Corrected volume flow calculation – Select reference density for • Fixed reference Calculated reference calculating the corrected density density volume flow.
Page 120: Configuring The Totalizer
Commissioning Proline Promass A 300 PROFINET Parameter overview with brief description Parameter Description Selection Factory setting Installation direction Set sign of flow direction to match the • Flow in arrow direction Flow in arrow direction direction of the arrow on the sensor.
Page 121 Proline Promass A 300 PROFINET Commissioning Parameter overview with brief description Parameter Description Selection Factory setting Assign process variable Select process variable for totalizer. • Volume flow Volume flow • Mass flow • Corrected volume flow • Total mass flow •...
Page 122: Carrying Out Additional Display Configurations
Commissioning Proline Promass A 300 PROFINET 10.6.5 Carrying out additional display configurations In the Display submenu you can set all the parameters associated with the configuration of the local display. Navigation "Setup" menu → Advanced setup → Display ‣ Display →...
Page 123 Proline Promass A 300 PROFINET Commissioning Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry Format display A local display is provided. Select how measured values • 1 value, max. size 1 value, max. size are shown on the display.
Page 124 Commissioning Proline Promass A 300 PROFINET Parameter Prerequisite Description Selection / User Factory setting entry 100% bargraph value 1 A local display is provided. Enter 100% value for bar Signed floating-point Depends on country graph display. number and nominal diameter Decimal places 1...
Page 125: Wlan Configuration
Proline Promass A 300 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting entry Display interval A local display is provided. Set time measured values are 1 to 10 s shown on display if display alternates between values. Display damping A local display is provided.
Page 126 Commissioning Proline Promass A 300 PROFINET WLAN password →  126 WLAN IP address →  126 WLAN MAC address WLAN passphrase →  126 WLAN MAC address Assign SSID name →  127 SSID name →  127 Connection state →...
Page 127: Configuration Management
Proline Promass A 300 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting entry / User interface Assign SSID name – Select which name will be used • Device tag User-defined for SSID: device tag or user- • User-defined defined name. SSID name •...
Page 128: Using Parameters For Device Administration
Commissioning Proline Promass A 300 PROFINET Parameter Description User interface / Selection Factory setting Configuration management Select action for managing the device data in • Cancel Cancel the HistoROM backup. • Execute backup • Restore • Compare • Clear backup data Backup state Shows the current status of data saving or •...
Page 129 Proline Promass A 300 PROFINET Commissioning ‣ Reset access code →  129 Device reset →  130 Using the parameter to define the access code Navigation "Setup" menu → Advanced setup → Administration → Define access code ‣ Define access code Define access code →...
Page 130: Simulation
Commissioning Proline Promass A 300 PROFINET Using the parameter to reset the device Navigation "Setup" menu → Advanced setup → Administration Parameter overview with brief description Parameter Description Selection Factory setting Device reset Reset the device configuration - either • Cancel Cancel entirely or in part - to a defined state.
Page 131 Proline Promass A 300 PROFINET Commissioning Switch status 1 to n →  132 Relay output 1 to n simulation →  132 Switch status 1 to n →  132 Device alarm simulation →  132 →  132...
Page 132 Commissioning Proline Promass A 300 PROFINET Parameter Prerequisite Description Selection / User Factory setting entry / User interface Frequency output simulation 1 to n In the Operating mode Switch the simulation of the • Off parameter, the Frequency frequency output on and off. • On option is selected.
Page 133: Protecting Settings From Unauthorized
Proline Promass A 300 PROFINET Commissioning 10.8 Protecting settings from unauthorized access The following write protection options exist in order to protect the configuration of the measuring device from unintentional modification: • Protect access to parameters via access code →  133 •...
Page 134: Write Protection Via Write Protection
Via Web browser, FieldCare, DeviceCare (via CDI-RJ45 service interface), fieldbus For a reset code, contact your Endress+Hauser service organization. 1. Navigate to the Reset access code parameter (→  129). 2. Enter the reset code.
Page 135 Proline Promass A 300 PROFINET Commissioning A0029630 Setting the write protection (WP) switch on the main electronics module to the ON position enables hardware write protection.  In the Locking status parameter the Hardware locked option is displayed →  136. In addition, on the local display the -symbol appears in front of the parameters in the header of the operational display and in the navigation view.
Page 136: Operation
Operation Proline Promass A 300 PROFINET Operation 11.1 Reading the device locking status Device active write protection: Locking status parameter Operation → Locking status Function scope of the "Locking status" parameter Options Description None The access status displayed in the Access status parameter applies →  61. Only appears on local display.
Page 137: Measured Variables" Submenu
Proline Promass A 300 PROFINET Operation 11.4.1 "Measured variables" submenu The Measured variables submenu contains all the parameters needed to display the current measured values for each process variable. Navigation "Diagnostics" menu → Measured values → Measured variables ‣ Measured variables →...
Page 138: Totalizer
Operation Proline Promass A 300 PROFINET Parameter Prerequisite Description User interface Reference density – Displays the reference density that is Signed floating-point currently calculated. number Dependency The unit is taken from the Reference density unit parameter (→  92). Temperature –...
Page 139: Input Values" Submenu
Proline Promass A 300 PROFINET Operation Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry / User interface Assign process variable – Select process variable for • Volume flow Volume flow totalizer. • Mass flow • Corrected volume flow •...
Page 140: Output Values
Operation Proline Promass A 300 PROFINET Navigation "Diagnostics" menu → Measured values → Input values → Current input 1 to n ‣ Current input 1 to n →  140 Measured values 1 to n →  140 Measured current 1 to n...
Page 141 Proline Promass A 300 PROFINET Operation ‣ Pulse/frequency/switch output →  141 1 to n ‣ Relay output 1 to n →  142 Output values of current output The Value current output submenu contains all the parameters needed to display the current measured values for every current output.
Page 142: Adapting The Measuring Device To The Process
Operation Proline Promass A 300 PROFINET Parameter overview with brief description Parameter Prerequisite Description User interface Output frequency 1 to n In the Operating mode parameter, the Displays the value currently measured 0.0 to 12 500.0 Hz Frequency option is selected.
Page 143: Function Scope Of The "Control Totalizer" Parameter
Proline Promass A 300 PROFINET Operation Navigation "Operation" menu → Totalizer handling ‣ Totalizer handling →  143 Control Totalizer 1 to n →  143 Preset value 1 to n Reset all totalizers →  143 Parameter overview with brief description...
Page 144: Showing Data Logging
Operation Proline Promass A 300 PROFINET 11.7 Showing data logging The Extended HistoROM application package must be enabled in the device (order option) for the Data logging submenu to appear. This contains all the parameters for the measured value history.
Page 145 Proline Promass A 300 PROFINET Operation Data logging status →  147 Entire logging duration →  147 ‣ Display channel 1 ‣ Display channel 2 ‣ Display channel 3 ‣ Display channel 4 Endress+Hauser...
Page 146 Operation Proline Promass A 300 PROFINET Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry / User interface Assign channel 1 The Extended HistoROM Assign process variable to • Off application package is logging channel. • Mass flow available.
Page 147 Proline Promass A 300 PROFINET Operation Parameter Prerequisite Description Selection / User Factory setting entry / User interface Assign channel 3 The Extended HistoROM Assign process variable to Picklist, see Assign application package is logging channel. channel 1 parameter available. (→  146) ...
Page 148: Diagnostics And Troubleshooting
Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostics and troubleshooting 12.1 General troubleshooting For local display Error Possible causes Solution Local display dark and no output Supply voltage does not match the Apply the correct supply voltage . signals value indicated on the nameplate.
Page 149 Proline Promass A 300 PROFINET Diagnostics and troubleshooting For access Error Possible causes Solution No write access to parameters Hardware write protection enabled Set the write protection switch on main electronics module to the OFF position →  134. No write access to parameters Current user role has limited access 1.
Page 150: Diagnostic Information Via Light Emitting
Diagnostics and troubleshooting Proline Promass A 300 PROFINET Error Possible causes Solution Not connecting to Web server, No WLAN network available • Check if WLAN reception is FieldCare or DeviceCare present: LED on display module is lit blue • Check if WLAN connection is...
Page 151 Proline Promass A 300 PROFINET Diagnostics and troubleshooting 1 2 3 4 5 A0029629 Supply voltage Device status Flashing/network status Port 1 active: PROFINET Port 2 active: PROFINET and service interface (CDI) Color Meaning Supply voltage Supply voltage is off or too low.
Page 152: Diagnostic Information On Local Display
Diagnostics and troubleshooting Proline Promass A 300 PROFINET 12.3 Diagnostic information on local display 12.3.1 Diagnostic message Faults detected by the self-monitoring system of the measuring device are displayed as a diagnostic message in alternation with the operational display. Operational display in alarm condition...
Page 153 Proline Promass A 300 PROFINET Diagnostics and troubleshooting Diagnostic behavior Symbol Meaning Alarm • Measurement is interrupted. • Signal outputs and totalizers assume the defined alarm condition. • A diagnostic message is generated. Warning Measurement is resumed. The signal outputs and totalizers are not affected. A diagnostic message is generated.
Page 154: Calling Up Remedial Measures
Diagnostics and troubleshooting Proline Promass A 300 PROFINET 12.3.2 Calling up remedial measures X X X X X X X X X X X X X X 20.50 S801 Supply voltage Menu Diagnostic list Diagnostics 1 S801 Supply voltage Diagnostics 2...
Page 155: Calling Up Remedy Information
Proline Promass A 300 PROFINET Diagnostics and troubleshooting A0031056 Status area with status signal Diagnostic information Remedy information with Service ID In addition, diagnostic events which have occurred can be shown in the Diagnostics menu: • Via parameter →  211 •...
Page 156 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Xxxxxx/…/…/ Device name: Xxxxxxx Mass flow: kg/h 12.34 Device tag: Xxxxxxx Volume flow: 12.34 m /h ³ Status signal: Function check (C) Xxxxxx Diagnostics 1: C485 Simu... Remedy information: Deactivate... Failure (F)
Page 157: Adapting The Diagnostic Information
Proline Promass A 300 PROFINET Diagnostics and troubleshooting 12.6 Adapting the diagnostic information 12.6.1 Adapting the diagnostic behavior Each item of diagnostic information is assigned a specific diagnostic behavior at the factory. The user can change this assignment for specific diagnostic information in the Diagnostic behavior submenu.
Page 158 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Supported status information Status Coding (hex) BAD - Maintenance alarm 0x24 BAD - Process related 0x28 BAD - Function check 0x3C UNCERTAIN - Initial value 0x4F UNCERTAIN - Maintenance demanded 0x68 UNCERTAIN - Process related...
Page 159 Proline Promass A 300 PROFINET Diagnostics and troubleshooting Measured value status (fixed assignment) Diagnostic behavior Device diagnosis Quality Coding Category (configurable) (fixed assignment) Quality Substatus (hex) (NE107) Logbook entry only GOOD 0x80 to 0x8E – – Diagnostic information 302 Measured value status (fixed assignment)
Page 160: Overview Of Diagnostic Information
Diagnostics and troubleshooting Proline Promass A 300 PROFINET 12.7 Overview of diagnostic information • The amount of diagnostic information and the number of measured variables affected increase if the measuring device has one or more application packages. • All of the measured variables affected in the entire Promass instrument family are always listed under "Measured variables affected".
Page 161 Proline Promass A 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 046 Sensor limit exceeded 1. Inspect sensor 2. Check process condition Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83...
Page 162 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostic information Remedy instructions Short text 062 Sensor connection faulty 1. Check or replace sensor electronic module (ISEM) 2. If available: Check connection cable between sensor and transmitter Measured variable status 3. Replace sensor...
Page 163 Proline Promass A 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 082 Data storage 1. Check module connections 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
Page 164 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostic information Remedy instructions Short text 083 Memory content 1. Restart device 2. Restore HistoROM S-DAT backup (' D evice reset' parameter) Measured variable status 3. Replace HistoROM S-DAT Quality Quality substatus...
Page 165 Proline Promass A 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 140 Sensor signal asymmetrical 1. Check or replace sensor electronic module (ISEM) 2. If available: Check connection cable between sensor and transmitter Measured variable status [from the factory] 3.
Page 166 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostic information Remedy instructions Short text 144 Measurement error too high 1. Check or change sensor 2. Check process conditions Measured variable status [from the factory] Quality Good Quality substatus Coding (hex)
Page 167: Diagnostic Of Electronic
Proline Promass A 300 PROFINET Diagnostics and troubleshooting 12.7.2 Diagnostic of electronic Diagnostic information Remedy instructions Short text 201 Device failure 1. Restart device 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
Page 168 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostic information Remedy instructions Short text 242 Software incompatible 1. Check software 2. Flash or change main electronics module Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
Page 169 Proline Promass A 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 252 Modules incompatible 1. Check electronic modules 2. Check if correct modules are available (e.g. NEx, Ex) Measured variable status 3. Replace electronic modules Quality Quality substatus...
Page 170 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostic information Remedy instructions Short text 262 Sensor electronic connection faulty 1. Check or replace connection cable between sensor electronic module (ISEM) and main electronics Measured variable status 2. Check or replace ISEM or main electronics...
Page 171 Proline Promass A 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 270 Main electronic failure Change main electronic module Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior Alarm Influenced measured variables •...
Page 172 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostic information Remedy instructions Short text 271 Main electronic failure 1. Restart device 2. Change main electronic module Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal...
Page 173 Proline Promass A 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 272 Main electronic failure 1. Restart device 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
Page 174 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostic information Remedy instructions Short text 273 Main electronic failure Change electronic Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior Alarm Influenced measured variables •...
Page 175 Proline Promass A 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 276 I/O module 1 to n faulty 1. Restart device 2. Change I/O module Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
Page 176 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostic information Remedy instructions Short text 302 Device verification active Device verification active, please wait. Measured variable status Quality Good Quality substatus Function check Coding (hex) 0xBC to 0xBF Status signal Diagnostic behavior...
Page 177 Proline Promass A 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 311 Electronic failure 1. Do not reset device 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal...
Page 178 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostic information Remedy instructions Short text 332 Writing in HistoROM backup failed Replace user interface board Ex d/XP: replace transmitter Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
Page 179 Proline Promass A 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 372 Sensor electronic (ISEM) faulty 1. Restart device 2. Check if failure recurs Measured variable status 3. Replace sensor electronic module (ISEM) Quality Quality substatus Maintenance alarm...
Page 180 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostic information Remedy instructions Short text 373 Sensor electronic (ISEM) faulty 1. Transfer data or reset device 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
Page 181 Proline Promass A 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 375 I/O- 1 to n communication failed 1. Restart device 2. Check if failure recurs Measured variable status 3. Replace module rack inclusive electronic modules Quality...
Page 182 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostic information Remedy instructions Short text 382 Data storage 1. Insert T-DAT 2. Replace T-DAT Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
Page 183 Proline Promass A 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 383 Memory content 1. Restart device 2. Delete T-DAT via ' R eset device' parameter Measured variable status 3. Replace T-DAT Quality Quality substatus Maintenance alarm...
Page 184: Diagnostic Of Configuration
Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostic information Remedy instructions Short text 387 HistoROM data faulty Contact service organization Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior Alarm Influenced measured variables •...
Page 185 Proline Promass A 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 331 Firmware update failed 1. Update firmware of device 2. Restart device Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal...
Page 186 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostic information Remedy instructions Short text 410 Data transfer 1. Check connection 2. Retry data transfer Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
Page 187 Proline Promass A 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 412 Processing download Download active, please wait Measured variable status Quality Uncertain Quality substatus Initial value Coding (hex) 0x4C to 0x4F Status signal Diagnostic behavior Warning Influenced measured variables •...
Page 188 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostic information Remedy instructions Short text 437 Configuration incompatible 1. Restart device 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
Page 189 Proline Promass A 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 438 Dataset 1. Check data set file 2. Check device configuration Measured variable status 3. Up- and download new configuration Quality Uncertain Quality substatus Maintenance demanded...
Page 190 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostic information Remedy instructions Short text 442 Frequency output 1 to n 1. Check process 2. Check frequency output settings Measured variable status [from the factory] Quality Good Quality substatus Coding (hex)
Page 191 Proline Promass A 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 453 Flow override Deactivate flow override Measured variable status Quality Good Quality substatus Function check Coding (hex) 0xBC to 0xBF Status signal Diagnostic behavior Warning Influenced measured variables •...
Page 192 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostic information Remedy instructions Short text 484 Failure mode simulation Deactivate simulation Measured variable status Quality Quality substatus Function check Coding (hex) 0x3C to 0x3F Status signal Diagnostic behavior Alarm Influenced measured variables •...
Page 193 Proline Promass A 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 485 Measured variable simulation Deactivate simulation Measured variable status Quality Good Quality substatus Function check Coding (hex) 0xBC to 0xBF Status signal Diagnostic behavior Warning Influenced measured variables •...
Page 194 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostic information Remedy instructions Short text 491 Current output 1 to n simulation Deactivate simulation Measured variable status Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior Warning Influenced measured variables –...
Page 195 Proline Promass A 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 494 Switch output simulation 1 to n Deactivate simulation switch output Measured variable status Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior...
Page 196 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostic information Remedy instructions Short text 520 I/O 1 to n hardware configuration invalid 1. Check I/O hardware configuration 2. Replace wrong I/O module Measured variable status 3. Plug the module of double pulse output on correct slot...
Page 197: Diagnostic Of Process
Proline Promass A 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 537 Configuration 1. Check IP addresses in network 2. Change IP address Measured variable status Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal...
Page 198 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostic information Remedy instructions Short text 830 Sensor temperature too high Reduce ambient temp. around the sensor housing Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83...
Page 199 Proline Promass A 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 831 Sensor temperature too low Increase ambient temp. around the sensor housing Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83...
Page 200 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostic information Remedy instructions Short text 832 Electronic temperature too high Reduce ambient temperature Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior...
Page 201 Proline Promass A 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 833 Electronic temperature too low Increase ambient temperature Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior...
Page 202 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostic information Remedy instructions Short text 834 Process temperature too high Reduce process temperature Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior...
Page 203 Proline Promass A 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 835 Process temperature too low Increase process temperature Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior...
Page 204 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostic information Remedy instructions Short text 842 Process limit Low flow cut off active! 1. Check low flow cut off configuration Measured variable status [from the factory] Quality Good Quality substatus Coding (hex)
Page 205 Proline Promass A 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 882 Input signal 1. Check input configuration 2. Check external device or process conditions Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
Page 206 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostic information Remedy instructions Short text 910 Tubes not oscillating 1. Check electronic 2. Inspect sensor Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
Page 207 Proline Promass A 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 912 Medium inhomogeneous 1. Check process cond. 2. Increase system pressure Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83...
Page 208 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostic information Remedy instructions Short text 913 Medium unsuitable 1. Check process conditions 2. Check electronic modules or sensor Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83...
Page 209 Proline Promass A 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 942 API density out of specification 1. Check process density with selected API commodity group 2. Check API related parameters Measured variable status [from the factory]...
Page 210 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Diagnostic information Remedy instructions Short text 944 Monitoring failed Check process conditions for Heartbeat Monitoring Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal...
Page 211: Pending Diagnostic Events
Proline Promass A 300 PROFINET Diagnostics and troubleshooting 12.8 Pending diagnostic events The Diagnostics menu allows the user to view the current diagnostic event and the previous diagnostic event separately. To call up the measures to rectify a diagnostic event: •...
Page 212: 12.10 Event Logbook
Diagnostics and troubleshooting Proline Promass A 300 PROFINET / ../Diagnose list Diagnostics F273 Main electronic Diagnostics 2 Diagnostics 3 A0014006-EN  31 Taking the example of the local display To call up the measures to rectify a diagnostic event: • Via local display →  154 •...
Page 213: 12.10.2 Filtering The Event Logbook
Proline Promass A 300 PROFINET Diagnostics and troubleshooting 12.10.2 Filtering the event logbook Using the Filter options parameter you can define which category of event message is displayed in the Events list submenu. Navigation path Diagnostics → Event logbook → Filter options Filter categories •...
Page 214: 12.11 Resetting The Measuring Device
Diagnostics and troubleshooting Proline Promass A 300 PROFINET Info number Info name I1457 Measurement error verification failed I1459 I/O module verification failed I1460 HBSI verification failed I1461 Sensor verification failed I1462 Sensor electronic module verific. failed I1512 Download started I1513...
Page 215: 12.12 Device Information
Proline Promass A 300 PROFINET Diagnostics and troubleshooting Options Description Restart device The restart resets every parameter whose data are in the volatile memory (RAM) to the factory setting (e.g. measured value data). The device configuration remains unchanged. Restore S-DAT backup Restore the data that are saved on the S-DAT.
Page 216 Diagnostics and troubleshooting Proline Promass A 300 PROFINET Parameter Description User interface Factory setting Device name Shows the name of the transmitter. Promass 300/500 –  The name can be found on the nameplate of the transmitter. Order code Shows the device order code.
Page 217: 12.13 Firmware History
"Manufacturer' s information" document. The manufacturer' s information is available: • In the Download Area of the Endress+Hauser web site: www.endress.com → Downloads • Specify the following details: • Product root: e.g. 8A3B The product root is the first part of the order code: see the nameplate on the device.
Page 218: Maintenance
→  238. 13.2 Measuring and test equipment Endress+Hauser offers a wide variety of measuring and test equipment, such as W@M or device tests. Your Endress+Hauser Sales Center can provide detailed information on the services. List of some of the measuring and testing equipment: →  221 13.3...
Page 219: Repair
• The measuring devices have a modular design. • Spare parts are grouped into logical kits with the associated Installation Instructions. • Repairs are carried out by Endress+Hauser Service or by appropriately trained customers. • Certified devices can only be converted to other certified devices by Endress+Hauser Service or at the factory.
Page 220: Disposing Of The Measuring Device
Repair Proline Promass A 300 PROFINET WARNING Danger to persons from process conditions. ‣ Beware of hazardous process conditions such as pressure in the measuring device, high temperatures or aggressive fluids. 2. Carry out the mounting and connection steps from the "Mounting the measuring device"...
Page 221: Accessories
Various accessories, which can be ordered with the device or subsequently from Endress +Hauser, are available for the device. Detailed information on the order code in question is available from your local Endress+Hauser sales center or on the product page of the Endress+Hauser website: www.endress.com.
Page 222: For The Sensor
Is used to stabilize the temperature of the fluids in the sensor. Water, water vapor and other non-corrosive liquids are permitted for use as fluids.  If using oil as a heating medium, please consult with Endress+Hauser. Heating jackets cannot be used with sensors fitted with a rupture disk. ...
Page 223: Service-Specific Accessories
Accessories Description Applicator Software for selecting and sizing Endress+Hauser measuring devices: • Choice of measuring devices for industrial requirements • Calculation of all the necessary data for identifying the optimum flowmeter: e.g. nominal diameter, pressure loss, flow velocity and accuracy.
Page 224: Technical Data
Technical data Proline Promass A 300 PROFINET Technical data 16.1 Application The measuring device is suitable for flow measurement of liquids and gases only. Depending on the version ordered, the measuring device can also measure potentially explosive, flammable, poisonous and oxidizing media.
Page 225: Input
Proline Promass A 300 PROFINET Technical data 16.3 Input Measured variable Direct measured variables • Mass flow • Density • Temperature Calculated measured variables • Volume flow • Corrected volume flow • Reference density Measuring range Measuring range for liquids Measuring range full scale values ...
Page 226 • Operating pressure to increase accuracy (Endress+Hauser recommends the use of a pressure measuring device for absolute pressure, e.g. Cerabar M or Cerabar S) •...
Page 227 Proline Promass A 300 PROFINET Technical data Input signal level • Low signal: DC –3 to +5 V • High signal: DC 12 to 30 V Assignable functions • Off • Reset the individual totalizers separately • Reset all totalizers •...
Page 228: Output
Technical data Proline Promass A 300 PROFINET 16.4 Output Output signal PROFINET Standards In accordance with IEEE 802.3 Current output 4 to 20 mA Signal mode Can be set to: • Active • Passive Current range Can be set to: •...
Page 229 Proline Promass A 300 PROFINET Technical data Open-circuit voltage DC 28.8 V (active) Pulse width Configurable: 0.05 to 2 000 ms Maximum pulse rate 10 000 Impulse/s Pulse value Adjustable Assignable measured • Mass flow variables • Volume flow • Corrected volume flow...
Page 230 Technical data Proline Promass A 300 PROFINET Relay output Function Switch output Version Relay output, galvanically isolated Switching behavior Can be set to: • NO (normally open), factory setting • NC (normally closed) Maximum switching • DC 30 V, 0.1 A capacity (passive) •...
Page 231 Proline Promass A 300 PROFINET Technical data 0 to 20 mA Failure mode Choose from: • Maximum alarm: 22 mA • Freely definable value between: 0 to 20.5 mA Pulse/frequency/switch output Pulse output Failure mode Choose from: • Actual value •...
Page 232 Technical data Proline Promass A 300 PROFINET Light emitting diodes (LED) Status information Status indicated by various light emitting diodes The following information is displayed depending on the device version: • Supply voltage active • Data transmission active • Device alarm/error has occurred •...
Page 233: Power Supply
Proline Promass A 300 PROFINET Technical data Supported functions • Identification & Maintenance Simple device identification via: • Control system • Nameplate • Measured value status The process variables are communicated with a measured value status • Blinking feature via the onsite display for simple device identification and assignment •...
Page 234: Performance Characteristics
Technical data Proline Promass A 300 PROFINET terminals Spring-loaded terminals: Suitable for strands and strands with ferrules. Conductor cross-section 0.2 to 2.5 mm (24 to 12 AWG). Cable entries • Cable gland: M20 × 1.5 with cable ⌀ 6 to 12 mm (0.24 to 0.47 in) •...
Page 235 Proline Promass A 300 PROFINET Technical data Zero point stability Zero point stability [mm] [in] [kg/h] [lb/min] ¹⁄₂₄ 0.0010 0.000036 ¹⁄₁₂ 0.0050 0.00018 ¹⁄₈ 0.0225 0.0008 Flow values Flow values as turndown parameter depending on nominal diameter. SI units 1:10...
Page 236 Technical data Proline Promass A 300 PROFINET Mass flow (gases) ±0.25 % o.r. Density (liquids) ±0.00025 g/cm Temperature ±0.25 °C ± 0.0025 · T °C (±0.45 °F ± 0.0015 · (T–32) °F) Response time The response time depends on the configuration (damping).
Page 237: Installation
Proline Promass A 300 PROFINET Technical data Influence of medium A difference between the calibration pressure and process pressure does not affect pressure accuracy. Design fundamentals o.r. = of reading, o.f.s. = of full scale value BaseAccu = base accuracy in % o.r., BaseRepeat = base repeatability in % o.r.
Page 238: Process
Technical data Proline Promass A 300 PROFINET Temperature tables Observe the interdependencies between the permitted ambient and fluid temperatures when operating the device in hazardous areas. For detailed information on the temperature tables, see the separate document entitled "Safety Instructions" (XA) for the device.
Page 239 Proline Promass A 300 PROFINET Technical data Dependency of ambient temperature on medium temperature A0031121  33 Exemplary representation, values in the table below. Ambient temperature range Medium temperature Maximum permitted medium temperature T at T = 60 °C (140 °F); higher medium temperatures T...
Page 240 Technical data Proline Promass A 300 PROFINET pressure rating/burst pressure does not provide an adequate safety margin, the device can be fitted with a rupture disk. This prevents excessively high pressure from forming inside the sensor housing. Therefore, the use of a rupture disk is strongly recommended in applications involving high gas pressures, and particularly in applications in which the process pressure is greater than 2/3 of the sensor housing burst pressure.
Page 241: 16.10 Mechanical Construction
Proline Promass A 300 PROFINET Technical data Flow limit Select the nominal diameter by optimizing between the required flow range and permissible pressure loss. For an overview of the full scale values for the measuring range, see the "Measuring range" section →  225 •...
Page 242 Technical data Proline Promass A 300 PROFINET Materials Transmitter housing Order code for "Housing": • Option A "Aluminum, coated": aluminum, AlSi10Mg, coated • Option B "Stainless, hygienic": stainless steel, 1.4404 (316L) Window material Order code for "Housing": • Option A "Aluminum, coated": glass •...
Page 243 Proline Promass A 300 PROFINET Technical data SWAGELOK adapter Stainless steel, 1.4401 (316) Adapter, NPT Stainless steel, 1.4539 (904L) Available process connections→  243 Seals Welded process connections without internal seals Seals for mounting kit • Viton • EPDM • Silicone •...
Page 244: 16.11 Human Interface
Technical data Proline Promass A 300 PROFINET 16.11 Human interface Languages Can be operated in the following languages: • Via local operation English, German, French, Spanish, Italian, Dutch, Portuguese, Polish, Russian, Turkish, Chinese, Japanese, Korean, Bahasa (Indonesian), Vietnamese, Czech, Swedish •...
Page 245 Proline Promass A 300 PROFINET Technical data Via remote display and operating module DKX001 The remote display and operating module DKX001 is available as an optional extra →  221. • The remote display and operating module DKX001 is only available for the following housing version: order code for "Housing": option A "Aluminum, coated"...
Page 246 Technical data Proline Promass A 300 PROFINET Supported operating tools Different operating tools can be used for local or remote access to the measuring device. Depending on the operating tool used, access is possible with different operating units and via a variety of interfaces.
Page 247 Proline Promass A 300 PROFINET Technical data • Flash firmware version for device firmware upgrade, for instance • Download driver for system integration • Visualize up to 1000 saved measured values (only available with the Extended HistoROM application package →  251) Web server special documentation →...
Page 248: 16.12 Certificates And Approvals
The device meets the legal requirements of the applicable EU Directives. These are listed in the corresponding EU Declaration of Conformity along with the standards applied. Endress+Hauser confirms successful testing of the device by affixing to it the CE mark. Ex approval The devices are certified for use in hazardous areas and the relevant safety instructions are provided in the separate "Safety Instructions"...
Page 249 Proline Promass A 300 PROFINET Technical data Sanitary compatibility • 3-A approval • Only measuring devices with the order code for "Additional approval", option LP "3A" have 3-A approval. • The 3-A approval refers to the measuring device. • When installing the measuring device, ensure that no liquid can accumulate on the outside of the measuring device.
Page 250: 16.13 Application Packages
The application packages can be ordered with the device or subsequently from Endress+Hauser. Detailed information on the order code in question is available from your local Endress+Hauser sales center or on the product page of the Endress+Hauser website: www.endress.com.
Page 251: 16.14 Accessories
Proline Promass A 300 PROFINET Technical data Diagnostics functions Package Description Extended HistoROM Comprises extended functions concerning the event log and the activation of the measured value memory. Event log: Memory volume is extended from 20 message entries (standard version) to up to 100 entries.
Page 252 For an overview of the scope of the associated Technical Documentation, refer to the following: • W@M Device Viewer (www.endress.com/deviceviewer): Enter the serial number from nameplate • Endress+Hauser Operations App: Enter the serial number from the nameplate or scan the 2D matrix code (QR code) on the nameplate Standard documentation Brief Operating Instructions...
Page 253 Proline Promass A 300 PROFINET Technical data Remote display and operating module DKX001 Contents Documentation code ATEX/IECEx Ex i XA01494D ATEX/IECEx Ex ec XA01498D cCSAus IS XA01499D cCSAus Ex nA XA01513D INMETRO Ex i XA01500D INMETRO Ex ec XA01501D NEPSI Ex i...
Page 254: Index
Index Proline Promass A 300 PROFINET Index 0 … 9 Cyclic data transmission ..... . 77 3-A approval ......249 Declaration of Conformity .
Page 255 Proline Promass A 300 PROFINET Index Document Function check ......89 Function ....... . 6 Functions Symbols .
Page 256 Index Proline Promass A 300 PROFINET Maximum measured error ....234 Structure ....... 50 Measured values Submenus and user roles .
Page 257 Proline Promass A 300 PROFINET Index Web server (Submenu) ..... 68 Administration ......128 WLAN settings (Wizard) .
Page 258 Index Proline Promass A 300 PROFINET Measured values ......136 Transport ....... 20 Measured variables .
Page 260 www.addresses.endress.com...

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