Brady BradyPrinter S3700 User Manual page 120

These situations do not produce an error code but may help resolve the problem.
Problem
Keyboard works intermittently or
not at all.
Media shifts when printing frames
around label causing a slight
misalignment of the frame.
Text too long for more than one
color.
Press any key to continue.
Printer does not power up when
turned on.
Screen freezes; the screen is
white, there is an hourglass on the
display.
BradyPrinter S3700 User Manual
Cause
One or more keys is stuck in
depressed state.
Media guides not adjusted
correctly, producing slack that
allows the tape to shift during
printing.
Occurs when a continuous color
monochrome ribbon is installed
and the printer detects a second
color in a new area. If the existing
text is already longer than the
supported maximum label length,
you are prompted to replace the
ribbon.
Occurs when a continuous color
monochrome ribbon is installed
and a second color is added to the
label. If the existing text already
exceeds the maximum for multi-
color output, user is prompted to
replace the ribbon.
In both of these examples, the
only way to successfully print the
label is to use monocolor ribbons
and swap them out between
passes.
Power cord has been pulled out of
printer or wall socket.
User Interface error
Corrective Action
Identify any keys stuck in down
position. Repress key to unstick.
Clean the keyboard. See
the Printer on page 93.
Adjust media guides so they are
snug against the media. To make
fine adjustments to the frame, see
Adjusting Print Offset on page
Replace ribbon.
Check power cord.
If the screen is frozen, see
Resetting the Printer on page
If that does not resolve the issue,
update the firmware. See
Upgrading Firmware on page
Troubleshooting
Cleaning
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