Frequently Asked Question And Troubleshooting; Frequently Asked Questions; 7Urxeohvkrrwlqj - Hearth & Home Outdoor Lifestyles ODCOUG-36NR Owner's Manual

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Frequently Asked Question and Troubleshooting

A. Frequently Asked Questions
Courtyard Appliance
ISSUE
Odor from appliance
Metallic noise
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hot to the touch
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www.hearthnhome.com to locate a dealer
B. Troubleshooting
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IntelliFire™ Ignition System
SYMPTOM
Pilot Won't light. The
ignition/module makes
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Pilot won't light. There is no
noise or spark,
Outdoor Lifestyles by Hearth & Home Technologies Inc. • Courtyard Owner's Manual • 4150-900 Rev. C • 06/23
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the operation or longevity of the appliance.
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to the touch during operation. This is normal, no action is necessary.
POSSIBLE CAUSE
Incorrect Wiring
Loose connections or electrical
shorts in the wiring.
Ignitor gap is too large
No power, transformer installed
incorrectly.
A shorted or loose connection
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harness.
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Module not grounded
SOLUTION
CORRECTIVE ACTION
Verify sensor wire (white) and igniter wire (orange)
are connected to correct terminals on module and
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Verify no loose connections or electrical shorts in wiring
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Verify gap of igniter to right side of pilot hood. The gap
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Verify that transformer is installed and plugged into
module. Check voltage of transformer at connection to
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Remove and reinstall the wiring harness that plugs into
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wiring to module. Remove and verify continuity of
each wire in wiring harness. Replace any damaged
components.
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grounded to metal chassis of appliance.
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