Warranty - Nordica DIAMOND Manual

25 YEAR LIMITED WARRANTY

IMPORTANT: THIS WARRANTY IS VALID ONLY IF THE WARRANTY CARD HAS BEEN DULY
FILLED AND RETURNED TO NORDIC STEEL PRODUCTS INT. WITHIN 30 DAYS, OF THE DATE OF
PURCHASE
 Note: Each complaint must be accompanied by proof of purchase
Nordic Steel Products Int. offers to the original purchaser of a Nordica wood stove, a limited warranty of
twenty-five years from the date of purchase of the wood stove, against any defects in materials or
workmanship. This warranty is conditional with a normal use and maintenance of the unit.
However, this warranty is cancelled if the wood stove was not installed properly according to the instructions
in the installation manual provided with the unit. Thus it does not cover the damage following improper use
of the product.
LIMITS OF THE WARRANTY
During the first year of the limited warranty, Nordic Steel Products Int. will provide, without cost,
1.
replacement parts proving to be defective and will assume the reasonable costs of labour
necessary to carry out these replacements. However, an authorized agent of Nordic Steel Products
Int must approve any replacement of parts beforehand. The labour expense should not exceed the
retail price of the replaced parts.
During the second through the fifth year of limited warranty, Nordic Steel Products Int. will provide,
2.
without cost, the replacement parts proving to be defective, except for the parts described below.
Moreover Nordic Steel Products Int. will not assume any labour costs for the replacement of the
guaranteed parts incurred
The following parts are covered by the warranty for one (1) year.
1-Fan 2-Glass
The following parts are covered by the warranty for three (3) months;
1-Refractory stone
The following parts are not covered by the warranty:
3.
The rusting of paint or gold caused by humidity or condensation
1-
During the sixth through the twenty-fifth year of the limited warranty, Nordic Steel Products Int. will
4.
provide the spare parts (if possible) up to 50% of the retail price, except for the parts mentioned
above Nordic Steel Products Int will not be responsible for the labour expense associated with
replacement work.
Our representatives can in no way alter the present warranty.
The warrantor does not make any guarantee, express or implicit, written or verbal, besides those specified in
this 25 years limited warranty. The duration of any warranties, including those of merchantability and
manufacturing for a particular purpose, is limited to 25 years from the date of purchase.
The remedy for damage due to a defective product covered by this warranty is limited to
replacement of the defective parts. It does not include any incidental, consequential damage or
expenses relating to the product, including damage to property.
no liability in the event of a back drafting problem resulting from a negative pressure of the
property caused by a heating, ventilation, air exchanger system or any structural
component that can cause this problem.
Nordic Steel Products Int.
15
assumes