Page 1
P-XX1550A ISSUE 3 RAVEL 550CF GAS LOG FIRE CONVENTIONAL FLUE USER INSTRUCTIONS INSTALLATION INSTRUCTIONS SERVICE INSTRUCTIONS Do not use this appliance if the front glass panel is broken, removed or fi ed incorrectly. It is a regula on that these instruc ons be handed to the customer a er installa on is complete.
Contents Appliance Commissioning Check List ………………………………...……..…..……………......User Instruc ons—Important informa on & Warnings ……………………………..………………..User Instruc ons—Controls & Opera on …………………………………………..…………………………….. 5 User Instruc ons—General Maintenance & …………………...……………………………...………………….… 6 2.2 User Instruc ons—Cleaning & Fuel Bed Informa on ……………………………………………………………… 7 Log Layout Instruc ons …………………………………………………………………………………………………..
Safety Check APPLIANCE COMMISSIONING CHECKLIST It is the installers responsibility to complete the following checklist when commissioning this appliance. The informa on recorded on this page may be requested at the me of any warranty call made. If the informa on is not made available it may affect the warranty support for the customers appliance.
INSTRUCTIONS Welcome 2.0 Congratula ons on the purchase of your new Wildfire Ravel 550CF Widescreen gas fire. Ensure you keep these instruc ons in a safe place as they will be required for installa on, service and general upkeep of your appliance.
USER INSTRUCTIONS Controls 2.1 This appliance is operated with slide control lever. It is located on the upper right side of the appliance. The lever slides ver cally up and down and this movement controls all func onality of the appliance, from igni on, flame control and turning the appliance off.
USER INSTRUCTIONS Ba ery 2.2 This gas appliance uses a single AA type ba ery which supplies the power for the spark generator used during the igni on process. The ba ery box which houses this ba ery is located behind the trim/decora ve frame in the lower le hand corner.
USER INSTRUCTIONS Cleaning is recommended for some parts of this appliance. The glass can be cleaned with a non Cleaning abrasive glass cleaner and lint free cloth. Metal parts can be cleaned with a lint fee damp cloth. HEALTH AND SAFETY NOTICE Fuelbed This appliance uses fuel effect pieces manufactured from Refractory Ceramic Fibres (RCF).
Page 8
USER INSTRUCTIONS Pilot It may be necessary to clean areas around the pilot assembly. If the appliance is running then turns itself off automa cally for no apparent reason, it may be that the O.D.S (oxygen monitoring device) has become par ally blocked and may need to be cleaned.
USER INSTRUCTIONS 2.3 The following instruc ons detail how the ceramic fuel bed and loose components are to be Log Setup installed onto the appliance. Great care should be taken when handling these ceramic parts as they are fragile and can easily be broken. Do not force any component into posi on, if it does not fit easily then you are not fi...
Page 10
USER INSTRUCTIONS Place the volcanic rock on top of the centre burner as shown. Ensure a 4-5 mm gap is le FUELBED between each piece. Then using half of the glowing ember wire supplied, ruffle between fingers to make it loose, about 20mm wide and long enough to cover the volcanic rock then align over the rock as shown.
Page 11
USER INSTRUCTIONS Place Log C as shown in the picture. Place Log E as shown in the picture.
Page 12
USER INSTRUCTIONS Place Log A as shown in the picture. Place Log B as shown in the picture.
Page 13
USER INSTRUCTIONS Place Log G as shown in the picture. Place Log F as shown in the picture.
USER INSTRUCTIONS Running In 2.4 When this appliance is first used it is important to note that you will experience some fumes and smells in the room of opera on. Any fumes emi ed during the first few minutes of use can be quite pungent and it is advised that a window is opened un l this subsides.
INSTALLATION INSTRUCTIONS 3.0 TAKE GREAT CARE WHEN UNPACKING THE APPLIANCE—SOME PARTS CAN Unpacking Appliance BE EASILY DAMAGED. Once the carton has been opened, carefully remove the polystyrene packing components to reveal the appliance. Li the appliance from the carton and remove the trim and store in a safe place whilst the installa on takes place.
INSTALLATION INSTRUCTIONS 3.1 NOTE THE FOLLOWING PRIOR TO THE INSTALLATION OF THIS APPLIANCE. Regulatory Informa on This gas appliance MUST be installed by a GAS SAFE registered installer by law. It must be installed in accordance to these installa on instruc ons and the GAS SAFETY (Installa on &...
INSTALLATION INSTRUCTIONS 3.4.0 This appliance must be installed into a suitable fireplace. The chimney or flue Site must be either Class 1 (brick chimney or 7” diameter flue) or Class 2 (5” diameter Requirements flue) The minimum effec ve height of the flue must be 3 metres, (10’). The flue must be clear of obstruc on and if the previous installa on was intended for solid fuel it must be swept prior to this installa on proceeding.
INSTALLATION INSTRUCTIONS 3.4.2 Use a smoke pellet prior to the appliance installa on to ensure the viability of Check the flue and check that the smoke can be seen being emi ed from the The Flue terminal / chimney pot outside. There must be no leakage of smoke through the structure of the chimney/flue during or a er the smoke pellet test and it is important to check inside upstairs rooms adjacent to the chimney / flue.
INSTALLATION INSTRUCTIONS Installa on methods of the Ravel 550. Methods of Installa on THIS APPLIANCE HAS 2 DIFFERENT INSTALLATION METHODS: INSTALLATION TYPE ‘A’ The appliance is installed into an exis ng fireplace suite which has a 16” x 22” back panel opening.
Page 20
INSTALLATION INSTRUCTIONS Installa on 3.8.1 A non-combus ble fireplace back panel is required with a temperature ra ng of Type A at least 150 C. (This is also known as CLASS”O” - If in doubt please contact the supplier of the back panel to check suitability). It is recommended that the back panel be constructed of 3 sec ons with joints across the upper level of the fireplace opening to allow for expansion and contrac on.
Page 21
INSTALLATION INSTRUCTIONS 3.8.2 The back panel can be drilled as shown, to allow the OUTER BOX to be securely Installa on Type A fi ed to the back panel of the fireplace. Use the screws and rawl plugs supplied in the fi...
Page 22
INSTALLATION INSTRUCTIONS 3.8.3 Cable Fixing System (Alterna ve Securing Method) Installa on Alterna vely, the OUTER BOX can be le a ached to the appliance and the complete Type A assembly can be secured into the fireplace opening using the two cables and fi ngs supplied.
Page 23
INSTALLATION INSTRUCTIONS 3.8.4 Fit the Stove Trim Installa on The Stove Trim can now be fi ed to the assembly. Ensure that the slide lever is not Type A fi ed to the appliance, if it is, it will need to be unscrewed and removed for the Stove Trim installa on to take place.
Page 24
INSTALLATION INSTRUCTIONS 3.8.5 This installa on type will require a fireplace suite with a specific back panel Installa on opening and will include the installa on of a contemporary one piece trim. Type B This appliance DOES NOT seal onto a marble or stone back panel. The fire is installed directly onto the wall using the OUTER BOX assembly.
Page 25
INSTALLATION INSTRUCTIONS Installa on 3.8.6 Fit the rubber seal to the rear Type B face of the OUTER BOX, ensuring that the seal makes contact with the back panel over its en re length. This seal should sit within 50mm of the fireplace opening and run around the en re perimeter of the fireplace opening.
Page 26
INSTALLATION INSTRUCTIONS 3.7 Installing the Back Panel Installa on Type B Ideally the back panel should be constructed from a 3 piece panel and reassembled using suitable materials. This type of back panel will ensure that no corner cracking occurs over me. A ’loose’ 3 piece panel can be installed but care should be taken to ensure that the joint line is square.
Page 27
INSTALLATION INSTRUCTIONS 3.8 Carefully slide the firebox into the firebox opening. (Note the rubber seal is pre- Installa on fi ed to the appliance on the sealing face. Type B Fix the appliance into posi on centrally on the hearth using the five (5) securing nuts supplied.
INSTALLATION INSTRUCTIONS 4.0 Prepare the Appliance for Installa on Glass Panel Remove the glass front panel (see below) and the ceramic components from the unit. Installa on Remove the burner tray from the appliance. (See page 40). If the concealed installa on method is chosen, there are three op onal entry points at the rear/side of the appliance.
INSTALLATION INSTRUCTIONS 4.2 Connec ng the Appliance to the Gas Supply Connec ng To Gas Supply The gas supply should be connected to the appliance by a concealed fi ng from the rear. In all installa on condi ons the gas connec on should be provided using 8mm (O/D) copper tubing.
INSTALLATION INSTRUCTIONS 4.2.1 Slide Lever Adjustment Slide Lever An adjustment is provided to position the slide control lever fore and aft. This is to Adjustment ensure that there is clearance behind the lever to allow it to move freely for a smooth operation.
INSTALLATION INSTRUCTIONS 4.3 The following instruc ons detail how the ceramic fuel bed and loose components are to be Log Setup installed onto the appliance. Great care should be taken when handling these ceramic parts as they are fragile and can easily be broken. Do not force any component into posi on, if it does not fit easily then you are not fi...
Page 32
INSTALLATION INSTRUCTIONS Place the volcanic rock on top of the centre burner as shown. Ensure a 4-5 mm gap is le FUELBED between each piece. Then using half of the glowing ember wire supplied, ruffle between fingers to make it loose, about 20mm wide and long enough to cover the volcanic rock then align over the rock as shown.
Page 33
INSTALLATION INSTRUCTIONS Place Log C as shown in the picture. Place Log E as shown in the picture.
Page 34
INSTALLATION INSTRUCTIONS Place Log A as shown in the picture. Place Log B as shown in the picture.
Page 35
INSTALLATION INSTRUCTIONS Place Log G as shown in the picture. Place Log F as shown in the picture.
INSTALLATION INSTRUCTIONS 4.4 Opera ng Instruc ons Ligh ng This appliance is operated with slide control lever. It is The Fire located on the upper right side of the appliance. The lever slides ver cally up and down and this movement controls all func onality of the appliance, from igni on, flame control and turning the appliance off.
INSTALLATION INSTRUCTIONS 4.5 Spillage monitoring System (ODS Pilot) Check for Spillage This appliance is fi ed with an atmospheric sensing system in the form of an oxygen sensing pilot burner. This is designed to shut the fire off in the event of products being spilled into the room where the fire is being operated.
INSTALLATION INSTRUCTIONS Combus ble 4.6 Combus ble Shelf Shelf This appliance may be fi ed below a surround with a combus ble shelf providing the following dimensional criteria is met: There must be a minimum distance of 250mm from the top of the appliance to the underside of the shelf.
INSTALLATION INSTRUCTIONS Complete the 4.7 INFORM THE CUSTOMER OF THE FOLLOWING TO COMPLETE THE INSTALLATION Installa on Demonstrate the ligh ng of the appliance and the controls to control the heat se ngs. Demonstrate how to turn the fire off. Demonstrate the removal of the trim and how to reinstall correctly.
SERVICING INSTRUCTIONS 5.0 Servicing the Appliance. Servicing The following procedures can and should only be performed by a Gas Safe registered installer. This appliance should be serviced annually by a Gas Safe registered installer. 5.1 Removal of the burner tray. The removal and replacement of all the gas carrying components will require the removal of the burner tray.
SERVICING INSTRUCTIONS 5.2 Remove of Slide Gas Valve. The slide valve can be removed without removing the burner tray. Remove the nut highlighted below from the slide gas valve. Release the inlet gas inlet nut, pilot outlet nut and thermocouple nut form the gas valve. Now remove the 2 screws highlighted that sit within stainless guide plate —highlighted below.
SERVICING INSTRUCTIONS 5.3 Remove of the pilot assembly. Remove the 4 screws highlighted in the diagram below. Release the pilot nut from the inlet of the pilot assembly and the thermocouple nut from the slide gas valve. Now remove the 2 small screws securing the microswitch (no ng its orienta on) and the two screws holding the pilot assembly to the burner tray.
SERVICING INSTRUCTIONS 5.4 Remove of spark generator. Remove the 2 screws to release the igniter and its support bracket. Unscrew the ba ery cap, remove the ba ery and remove the securing nut. The igniter can then be removed from its bracket. Transfer the wires from the rear of the igniter to the new igniter and re-assemble in reverse order.
SERVICING INSTRUCTIONS 5.5 Removal of Tee valve (High Se ng). Remove the 14 screws shown highlighted in the diagram below. Remove the 3 screws shown highlighted in the diagram below and the burner tray can be removed.
Page 45
SERVICING INSTRUCTIONS 5.5 Removal of Tee valve (High Se ng). Remove the 2 nuts from the tee valve, highlighted in the diagram below. Remove the gas inlet nut as shown below, then finally remove the two fastening nuts to release the tee valve from the burner tray. Reassemble in reverse order.
SERVICING INSTRUCTIONS 5.6 Removal of Injectors Remove the 4 as shown in the diagram. The two raised burners can now be removed. Remove the 4 as shown in the diagram. The centre burner can now be removed. The 5 injectors can now be accessed. Take great care to ensure these injectors are not mixed.
SERVICING INSTRUCTIONS 5.7 Removal of Fibre Lining Panels Remove the 8 pins in the diagram below. Then remove the 2 screws and retaining brackets shown in these diagrams. This will release the two side ceramic boards, which in turn will release the rear boards for replacement.
Page 48
SERVICING INSTRUCTIONS 5.8 Removal and replacement of a glass clamp retaining threaded boss. Should the thread become damaged in one or more of the glass clamp retaining features, it is possible to replace this part. The three threaded bosses are shown in the diagram below.
SERVICING INSTRUCTIONS 6.0 Record of annual services The extended warranty of the specified components within this appliance is condi onal on the annual service of the appliance by a Gas Safe registered engineer. Failure to maintain the product or to use the product in a way which is not intended will void the manufacturer's warranty.
Product Fiche Manufacturer : Hearth Products Ltd Model No. F-061XX2 Fuel Type Natural Gas I Energy Efficiency Class Indirect Hea ng Func onality Direct Heat Output kW 3.6kW Indirect Heat Output kW 75.9% Useful Energy Efficiency (NCV) High : 84.9% Useful Energy Efficiency (NCV) Nominal Heat Output High : 3.6kW...
User Replaceable Parts Part Number Descrip on P-XX11731 Ravel 550 Ceramic Log Set P-XX1212A Volcanic Rock Pack P-XX1213 Ceramic Bark Pack P-XX1234 Ember Wire Pack P-XX1390 Glass Panel To order spare parts for your appliance visit www.hplsupport.co.uk or call us directly on 01785 225401 It is important to note that the above spares are user serviceable components that can be changed by the customer.
Need help?
Do you have a question about the RAVEL 550CF and is the answer not in the manual?
Questions and answers