Wildfire RAVEL 400 User Instructions
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Wildfire RAVEL 400 User Instructions

Balanced flue gas log fire
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P-XX1594 ISSUE 1
RAVEL 400 BALANCED FLUE
GAS LOG FIRE
USER INSTRUCTIONS
INSTALLATION INSTRUCTIONS
SERVICE INSTRUCTIONS
Do not use this appliance if the front glass panel is broken, removed or fi ed incorrectly.
It is a regula on that these instruc ons be handed to the customer a er installa on is
complete. It is also the responsibility of the installa on engineer to ensure that the customer is
Model number: F-161XX2 SLIDE For use on Natural Gas (G20) at a supply pressure of 20 mbar in GB/IE
(X denotes trim type)
THIS INSTRUCTION MANUAL MUST BE LEFT
WITH THE CUSTOMER AFTER INSTALLATION

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Questions and answers

Alan Dobson
March 28, 2025

Ravel 400 HE goes out 4/5 mins after lighting. May happen twice before it stays lit

1
1 comments:
Mr. Anderson
March 28, 2025

The Wildfire RAVEL 400 HE may go out 4 to 5 minutes after lighting if the appliance is extinguished or goes out due to incorrect battery installation or an issue during ignition. After going out, it is necessary to wait 3 minutes before attempting to relight. Improper magnet placement near the slide control mechanism may also interfere with lighting and operation.

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Summary of Contents for Wildfire RAVEL 400

  • Page 1 P-XX1594 ISSUE 1 RAVEL 400 BALANCED FLUE GAS LOG FIRE USER INSTRUCTIONS INSTALLATION INSTRUCTIONS SERVICE INSTRUCTIONS Do not use this appliance if the front glass panel is broken, removed or fi ed incorrectly. It is a regula on that these instruc ons be handed to the customer a er installa on is complete.

  • Page 2: Table Of Contents

    CONTENTS Appliance Commissioning Checklist ………………………………………………………. Important informa on & Warnings ……………………………..………………..4 Regulatory Informa on and Installa on Requirements …………………………... 5 Appliance Dimensions ……………………………………………………………………………… 6 Unpacking the Appliance …………………………………………………………………………. 7 Flue Terminal Loca on ……………………………………………………………………………… 8 Si ng the Appliance and preparing opening….…………………………………………. 9 Clearances from combus ble shelf…...……………………………………………………..

  • Page 3: Appliance Commissioning Checklist

    Safety Check APPLIANCE COMMISSIONING CHECKLIST It is the installers responsibility to complete the following checklist when commissioning this appliance. The informa on recorded on this page may be requested at the me of any warranty call made. If the informa on is not made available it may affect the warranty support for the customers appliance.

  • Page 4: Important Informa On & Warnings

    Welcome 2.0 Congratula ons on the purchase of your new Wildfire Ravel 400 balanced flue gas fire. Ensure you keep these instruc ons in a safe place as they will be required for installa on, service and general upkeep of your appliance.

  • Page 5: Regulatory Informa On And Installa On Requirements

    NOTE THE FOLLOWING PRIOR TO THE INSTALLATION OF THIS APPLIANCE. Regulatory Informa on This gas appliance MUST be installed by a GAS SAFE registered installer by law. It must be installed in accordance to these installa on instruc ons and the GAS SAFETY (Installa on &...

  • Page 6: Appliance Dimensions

    Do not place so wall coverings (i.e. embossed papers etc,) furniture or other Site combus ble items too close to the appliance as they may discolour or scorch. Requirements Do not place or throw rubbish or otherwise on the fuel-bed. It is very important that you arrange for a GAS SAFE registered engineer to service your appliance every year –...

  • Page 7: Unpacking The Appliance

    Unpacking THIS APPLIANCE IS SHIPPED IN TWO CARTONS. CARTON ONE CONTAINS THE appliance APPLIANCE AND CARTON TWO CONTAINS THE FLUE KIT. ENSURE YOU HAVE BOTH CARTONS BEFORE PROCEEDING WITH THE INSTALLATION. TAKE GREAT CARE WHEN UNPACKING THE APPLIANCE—SOME PARTS CAN BE EASILY DAMAGED.

  • Page 8: Flue Terminal Loca On

    REGULATORY REQUIREMENTS FOR FLUE TERMINAL LOCATION THE FOLLOWING MUST BE NOTED PRIOR TO THE INSTALLATION OF THIS APPLIANCE. Figure 1 Terminal Posi on Minimum Distance Directly below an opening, airbrick, opening window etc. 300mm Above an opening, air brick, opening window etc. 300mm Horizontally to an opening, air brick opening window etc.

  • Page 9: Si Ng The Appliance And Preparing Opening

    SITING THE APPLIANCE AND PREPARING THE OPENING Figure 2 Figure 2 shows the maximum length flue a ached to the appliance. If the distance from the front face of the back panel to the outside wall exceeds 580mm the installa on cannot proceed. In most installa ons the flue sec on will need to be cut to the appropriate size.
  • Page 10 It may be necessary to install a lintel above the cavity that has been created. If a lintel is required to support the recess in the inner leaf (brickwork) then it should either be steel or reinforced precast concrete. The lintel should be the depth of the inner brickwork and be approximately 700mm long. Ensure that all dust and rubble is removed from the area.

  • Page 11: Clearances From Combus Ble Shelf

    This fire is suitable for fi ng to non-combus ble fireplace back panels with a temperature ra ng of at least (Check with your fireplace retailer that your back panel and hearth are capable of withstanding the higher temperatures of a balanced flue appliance. Some micromarble products can contain a high content of resin which can cause smells and discoloura on of the backpanel.

  • Page 12: Elevated Installa On

    Fireplace Opening when appliance is to be elevated (Hole in the Wall Installa on) This appliance may be installed such that the base of the appliance sits at an elevated posi on. For this type of installa on it is important that the fret to the appliance is either integral with the trim, is fixed to the appliance securely or a small hearth surface is constructed at the base of the opening for the fret to sit upon.

  • Page 13: Fixing The Appliance And The Flue

    Fixing the Appliance. If the appliance is being installed with a spacer kit, this should be a ached to the appliance using the screws included . The fire retardant foam strip which is supplied with the appliance should be affixed to the rear face of the spacer.
  • Page 14 The rear face of the wall plate should be sealed with proprietary sealing compound or mortar. The outer flue The inner flue...
  • Page 15 Cable Fixing System (Supplied as standard) This appliance is best installed with the cable fi ng system which is supplied in the standard fi ng pack. The fi ng system comprises two (2) eyebolts and two (2) fixing cables, the appliance is secured with the clamping nipples on each side.

  • Page 16: Fi Ng The Terminal And Terminal Guard

    FITTING THE TERMINAL & TERMINAL GUARD ONLY THE TERMINAL AND TERMINAL GUARD SUPPLIED WITH THIS PRODUCT SHOULD BE FITTED. THIS TERMINAL GUARD ALLOWS FOR BLAST FLAP CLEARANCE. Fix the appliance into its installed posi on using the wire fixing cables. Pull taut to ensure the fire is in the correct posi on.
  • Page 17 Using the diagram below, fold the terminal guard, aligning the screw fixing holes in each corner to create the correct shape. Now fix the guard to the wall using the screws Screw the guard to the terminal loca ng bracket (fi ed and plugs provided.

  • Page 18: Appliance Data Informa On

    Appliance Data Gas Type Natural Gas 20mbar ±1mbar Inlet Pressure Gas Connec on 8mm pipe Injector 1 x 0.71 / 4 x 0.75 Pilot Body (No Thermocouple) P-XX1318A Thermocouple c/w Microswitch P-XX1318 Input High Rate (Gross) 3.9kW (0.37m /hr) Input Low Rate Slide Control (Gross) 2.4kW (0.23m /hr) Ba ery Type (Electronic Igniter)

  • Page 19: Removal Of Glass Panel

    Removal of the front glass panel. The glass panel is held in place with 2 hexagon headed screws. Remove these two screws to release the panel from the fire assembly. See diagram opposite. This panel should be removed to install the product, to clean the glass for general maintenance (this can be performed by the customer also) and to rearrange or replace the ceramics.

  • Page 20: Installing The Ceramic Fuel Bed

    The following instruc ons detail how the ceramic fuel bed and loose components are to be LOG SETUP installed onto the appliance. Great care should be taken when handling these ceramic parts as they are fragile and can easily be broken. Do not force any component into posi on, if it does not fit easily then you are not fi...
  • Page 21 FUELBED Place the volcanic rock on top of the centre burner as shown. Ensure a 1-2 mm gap is le between each piece. Then using quarter of the glowing ember wire supplied, ruffle between fingers to make it loose, about 20mm wide and as long enough to cover the volcanic rock then align over the rock as shown.
  • Page 22 Place Log D as shown in the picture. Place Log E as shown in the picture.
  • Page 23 Place Log A as shown in the picture. Place Log B as shown in the picture.
  • Page 24 Place Log F as shown in the picture. Place Log G as shown in the picture.

  • Page 25: Ligh Ng The Appliance

    Ligh ng 2.1.1 Slide the control knob down to the igni on symbol. A er a few seconds the pilot light should light. If the pilot light does not light, release the control knob and wait for 3 minutes before rea emp ng. If the pilot does not light a er 3 a empts, Check the ba ery—see below and also check that the ember wire is not si ng near the pilot causing a short circuit.

  • Page 26: Comple Ng The Installa On

    Comple ng the Installa on of the Appliance Remove the protec ve covering (if applicable) from the face of the decora ve trim. Fit the trim to the appliance with the magnets provided. One magnet should be placed in each corner of the trim at the top of the appliance and on each side about 120mm from the base of the appliance.

  • Page 27: Cleaning Instruc Ons

    HEALTH AND SAFETY NOTICE This appliance uses fuel effect pieces manufactured from Refractory Ceramic Fibres (RCF). Care must be taken to avoid excessive exposure to these materials as they may cause irrita on to the eyes, skin, nose and throat. When Handling avoid inhaling and contact with skin and eyes.

  • Page 28: Running In And Trouble Shoo Ng

    Running In When this appliance is first used it is important to note that you will experience some fumes and smells in the room of opera on. Any fumes emi ed during the first few minutes of use can be quite pungent and it is advised that a window is opened un l this subsides.

  • Page 29: Service Instruc Ons

    Servicing the Appliance. Servicing The following procedures can and should only be performed by a Gas Safe registered installer. This appliance should be serviced annually by a Gas Safe registered installer. Isolate the appliance using the restrictor elbow and remove the 8mm nut from the restrictor as detailed below.
  • Page 30 Removal/Replacement of the slide Valve—con nued. Gently ease the front tray forward, the gas pipes are flexible but take care when moving to ensure the pipes move uniformly as it is removed. It should only be pulled forward to gain access to the main gas outlet port on the rear face of the valve.
  • Page 31 Removal/Replacement of the slide Valve—con nued. Now remove the three screws from the stainless runner guide to release the valve. Finally removal of the lock nut at the top of the valve..
  • Page 32 Removal/Replacement of the Tee Valve First remove the pilot tube nut from the pilot assembly, then from the gas valve. Next, remove the 7 screws shown in this diagram. Gently ease the front tray forward, the gas pipes are flexible but take care when mov- ing to ensure the pipes move uniformly as it is removed.
  • Page 33 Removal/Replacement of the Tee Valve Con nued. Remove the tube nut and the fixing shown in red in this diagram. Finally remove the inlet pipe from the tee valve and the valve can then be removed.
  • Page 34 Removal/Replacement of the Pilot Assembly and Thermocouple Remove the pilot gas tube nut from both the pilot and the gas valve. Remove the locking nut from the base of the thermocouple. Remove the thermocouple nut from the end of the gas valve. Remove the two small screws to release the microswitch.
  • Page 35 Removal/Replacement of the Burner Injectors Release the two under-log burners by removing the 4 screws as shown. Now remove the 4 screws shown to allow the removal of the centre burner The injectors can be removed or replaced using a 7mm box spanner. Note the loca on of each injector.
  • Page 36 Removal/Replacement of the Tray First remove all three burners—see previous page for details. Next, remove all screws shown in this diagram. Next, remove the screws shown in this diagram.
  • Page 37 Removal/Replacement of the Tray—Con nued. Now remove the screws shown in the diagram below. The tray can now be removed.
  • Page 38 Removal/Replacement of the Two Side Inner Glass Panels These panels can simply be slid out from the appliance once the front glass panel is removed.
  • Page 39 Removal/ Replacement of the Rear Glass Panels To remove the rear glass panel the two side panels must first be removed –see previous page. To remove the rear glass panel the LEFT HAND under-log burner must first be removed. The rear glass can now be rotated from the top and li ed out of the firebox.

  • Page 40: Product Fiche

    Product Fiche Manufacturer : Hearth Products Ltd Model No. F-161XX2 Fuel Type Natural Gas I2H Energy Efficiency Class Indirect Hea ng Func onality Direct Heat Output kW 3.0kW Indirect Heat Output kW Useful Energy Efficiency (NCV) High : 83.2% Useful Energy Efficiency (NCV) Nominal Heat Output High : 3.0kW Nominal Heat Output...
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  • Page 44: Spare Parts List

    User Replaceable Parts Part Number Descrip on P-XX1211 Ceramic log set complete P-XX1211A—G Ceramic Log A thru G P-XX1212A Volcanic rock 9 pieces (1 Pack) P-XX1213 Ceramic Bark (100g) P-XX140016B Glass Door Assembly Hearth Products Ltd Unit 14 Tollgate Industrial Estate, Stafford, ST16 3SU Www.hearthproducts.co.uk Tel: 01785 225401 Fax: 01785 225501...

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