ResMed S9 Escape Information Manual page 3

Problem/Possible cause
Humidifier setting is too high,
resulting in accumulation of water in
the air tubing.
Displays error message: Check ResMed 30/90W Power Supply Unit and fully insert the
connector
The DC plug is partially inserted into
the back of the device or inserted too
slowly.
A non-ResMed power supply unit is
connected to the device.
The power supply unit is being
covered by bedding.
Displays error message: Tube blocked, please check your tube
Air tubing is blocked.
Displays error message: High leak, please check system setup and all connections
There is excessive leak.
The following message is displayed on the LCD after you try to update settings or copy data to
the SD card: Card error, please remove SD card and contact service provider
SD card is not inserted correctly.
You may have removed the SD card
before settings were copied to the
CPAP device.
The following message is NOT displayed on the LCD after you try to update the settings using
the SD card: Settings updated successfully, press any key
The settings were not updated.
Solution
Turn the humidifier setting down and empty the water from
the air tubing.
Fully insert the DC plug.
Remove the power supply unit and replace with a ResMed
power supply unit.
Make sure that the power supply unit is free from bedding,
clothes or other objects that could cover it.
Check your air tubing and remove any blockages.
Adjust position of mask and headgear.
Air tubing is not connected properly. Connect firmly at both
ends.
Ensure that the SD card is inserted correctly.
Reinsert the SD card and wait for the home screen or the
Settings updated successfully, press any key message
to appear on the LCD.
Note: This message only appears once. If you re-insert the
SD card after you have updated your settings, the message
will not be re-displayed.
Contact your clinician/service provider immediately.
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