Casa Systems NetComm NL19MESH Troubleshooting Manual
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Also See for NetComm NL19MESH:
- Backup and restore configuration manual (3 pages) ,
- Troubleshooting manual (13 pages) ,
- Wireless setup manual (6 pages)
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Wireless problems – Improve Reception
If you are experiencing wireless reception dropouts or disconnections due to interference from obstacles,
location or other electromagnetic devices this guide describes the solution to this problem.
Avoid obstacles and interference
Avoid placing your WiFi Gateway near devices that may emit radio "noise," such as microwave ovens or
"dense" objects that can inhibit wireless communication.
Such devices and objects include:
Refrigerators
⚫
Washers and/or dryers
⚫
Metal cabinets
⚫
Large aquariums
⚫
Metallic-based, UV-tinted windows
⚫
If your wireless signal seems weak in some spots, make sure that objects such as those listed above
⚫
are not blocking the signal's path (between your devices and the WiFi Gateway).
If you have a cordless phone and the performance of your wireless network continues to be impaired
⚫
after considering the above issues:
Try moving cordless phones away from your WiFi Gateway and your wireless-enabled
computers.
Unplug and remove the battery from any cordless phone that operates on the 2.4GHz or 5GHz
band (check manufacturer's information). If this fixes the problem, your phone may be
interfering with the WiFi Gateway.
If necessary, consider switching to a 900MHz or 1800MHz cordless phone.
Wireless Reception & Dropout Troubleshooting Guide – NL19MESH
FA01369 v. 1.0 August 2021
Wireless Reception & Dropout
Troubleshooting Guide
NL19MESH
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Summary of Contents for Casa Systems NetComm NL19MESH
- Page 1 Wireless Reception & Dropout Troubleshooting Guide NL19MESH Wireless problems – Improve Reception If you are experiencing wireless reception dropouts or disconnections due to interference from obstacles, location or other electromagnetic devices this guide describes the solution to this problem. Avoid obstacles and interference Avoid placing your WiFi Gateway near devices that may emit radio “noise,”...
- Page 2 2 of 2 For best performance, place the Gateway in a central location, somewhere one (1) meter above the ground/floor and avoid any object that might block the signal (see above). Ideally place the Gateway on a table or rack that stands alone in empty surroundings. Understanding Dual Band Terminology NL19MESH is a dual band router.
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