Xerox DocuPrint 4050 IPS Troubleshooting Manual page 41

Symptom
Blank display; pressing a key
fails to restore image.
You have cleared all faults that
are listed on the printer control
console, but the following
message is still displayed:
Output is stopped. See
message at the System
Display
Printer main window does not
respond (lockout).
Printer console displays the
message:
Press continue to
resume printing,
but the printer does not
respond to the Continue
button.
XEROX DOCUPRINT 4050/4090 IPS TROUBLESHOOTING GUIDE
4.
This chapter describes problems in which your monitor shows no
image, the printer does not respond when you press the Continue
button, or the IPS main window does not respond.
Probable cause
Monitor is switched off;
brightness and contrast
controls are misadjusted; or
there is a more serious
problem.
There is an uncleared output
fault.
Someone accessed the
System Meter Readings
display from the System
Options menu while the printer
cable was disconnected.
An internal error has occurred.
4System unresponsive
Action
1. Make sure that the monitor is switched on.
2. Make sure that the brightness and
contrast controls (if available) are turned
far enough to the left to brighten the
screen.
3. If switch is on and controls are turned to
the left, call the service representative.
Follow the instructions in the output message
and press the Continue button.
Call for service. Tell the representative if the
printer cable is connected to the printer and the
Printer Controller.
Caution: Do not attempt to reconnect the cable
yourself.
1. Be sure you have pressed the Continue
button on the printer, instead of clicking
the button on the screen.
2. Power the printer off and on to reset the
printer.
3. Reboot the Sun workstation.
Caution: Do not power off the Sun workstation
to reboot it. Use the rebooting procedure
described in the Xerox DocuPrint 4050/4090
IPS Guide to Configuring and Managing the
System.
4-1